Hillocks Hotel & Spa

I stayed with my older parents and brother for two nights surrounding a day trip to Angkor Wat. The property was exceptional and I wish I had stayed longer so we could enjoy it. The staff was exceptional throughout and the rooms were beautiful. Lina in the Spa provided one of the best massages I ever had. Joes Burger a 6 min walk down the street was also excellent. I highly recommend both.

Great hotel nestled in a big trees and nature. The staff is so kind, friendly and helpful. We stayed for a week and had the villa suite. The suite was spacious and very comfortable. Wat Damnak area is the best… close to town but also far enough away that it is quiet. We will stay here again on our next trip to Siem Reap. Thank you!

We had a grest time in the hotel. The service was very good the stuff were very frriendly and helpfull and tried to make our visit the best.

The stay at the Hillocks Hotel and Spa was extremely comfortable. Staff is very polite and attentive to the needs of the guests. Due to the non-tourist season not many guests were staying at the hotel and perhaps this was the reason that the menu at the restaurant had limited choice.

Parfait et merci….

The staffs on duty were attentive, friendly and hardworking, but the property was not properly staffed by management. For example, room service kitchen was not available for all 3 nights that we stayed there, given the location is far from the center of town, we had to go to next door property for dinner at one point.

Nice peaceful setting

I get it, COVID. Hotels had to cut staff, scale back on amenities but lowered their prices & didn’t accept as many reservations, right? Not Hillocks.My friend recommended, she stayed over a year ago and paid $50/night. I paid $104/night and it was terrible. Cobwebs and mouse poop in my room, only 2 ppl cleaning for all 38 rooms & they were booked. For 2 days my room didn’t get cleaned until I showed them the photo of the mouse poop. I had to ask for more toilet paper every other day (I booked 7 nights, nonrefundable). Even when they would clean, they didn’t leave an extra roll. Breakfast was included & it had the potential to be great but again, only 2 people (that I saw) working it & 1 cook (running back & forth to refill food). Meaning, if you didn’t get there right at 6:30 am there was no coffee and no food and no clean plates and no clean tables. The staff couldn’t keep up. I got there at 6:50 this morning, the tables were still dirty from the morning before, no napkins & no coffee. Internet rarely worked. One night out of 7. I needed to change a plane ticket & book a hotel for another part of my trip. Got the spinning wheel of death even though all wifi bars were showing. I asked twice, they said “oh, must be slow.” Slow means it eventually loads the page. Not the case, I would get error msgs. saying “failed to load.” Had to go to a restaurant to change my flight & book things. Wished I could have left & gotten a refund!!!!! Maybe they’ll get it together in another year?

Wunderbares Hotel.

un seul regret : il n'y a personne qui parle français ne fut-ce qu'un minimum alors que les touristes français sont légion.

We had a wonderful stay at Hillocks Hotel & Spa. It is a beautiful property with a very friendly, accommodating staff. We had a wonderful time exploring Angkor Wat and Siem Reap and the cherry on top was being able to come back to Hillocks to recharge. Highly recommend

Great staff!
Sadly our stay was cut short due to airline cancellation, but the staff made adjustments and we still managed to get in abbreviated tours we had arranged through the hotel. Chen our driver is highly recommended and took us on a wonderful excited m express tour that hit all the highlights. We stayed in for dinner to enjoy the pool and were treated like royalty. In fact, we're calling it our pre-honeymoon. We both would like to go back and stay longer.

The room is clean and big, the staffs are also helpful and friendly.

I would say this isn't as good as it looks, it certainly isn't five star. The air conditioning in our room wasn't sufficient meaning the room was very hot. There are a lot of staff however they don't seem to do much, breakfast ok and they kept running out of things such as the local beer. Not a disaster, but not amazing

Very comfortable and relaxing

For my check-in I had a new guy, who was very friendly but still learning. To make up for it, my room was upgraded. This wasn’t necessary, and I found this action promising.
From this point on, service was excellent and extensive. My touring and travels were effortlessly handled by the team. We conversed via FB Messenger prior to arrival, and all changes/additions that occurred after my arrival were seamless.
The banana shake is excellent!
The 90 minute aromatherapy massage was exceptional.
The pool is gorgeous.
The food and drink available in the surrounding area is very good at all hours

The environment of the hotel is very silent and wonderful. However the bath facilities is opened in the room. it is odd

Wonderful service, friendly staff, excellent breakfast. They held a gala dinner, too- for Christmas Eve and it was a lovely spread with roasted meats and desserts, etc. High recommendation, would definitely come back

Excellent service. Staff very friendly and helpful.
Lovely decoration of our room as the trip was to celebrate our wedding anniversary.
They were able to book our tour and guides for us which was very useful

Loved it last year, loved it this year... and will love it when we return in April next year! The Hotel and most importantly the fantastic staff make staying at this Hotel an absolute pleasure and we always take away wonderful memories.
Many thanks to Phally and her team once again.