The Chi Boutique Hotel

Hotels
9.1 (589 reviews)
13 Nha Chung street, Hoan Kiem district , Hanoi , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast quality

Categories

Cleanliness
8.56
Some mentions of cleanliness but a room had an odor despite air conditioning.
Service
10
Staff are frequently mentioned as friendly and helpful, with exceptional service noted.
Location
9.53
Many reviews praise the hotel's excellent location in the city.
Room Quality
8.57
Rooms are comfortable but some issues with noise and size mentioned.
Amenities
9.02
Good amenities like breakfast, but some areas could improve.
Value for Money
9.55
Many reviews highlight good value given the location and service.
Food and Beverage
8.01
Breakfast options could be better; some reviews noted poor experiences.
Overall Experience
9.56
Overall positive experiences, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:22

Property Description

Luxurious Spa Experience
Indulge in a rejuvenating spa treatment at The Chi Boutique Hotel, offering a serene escape from the bustling city of Hanoi.

Elegant Accommodation
Experience stylish rooms equipped with modern amenities such as flat-screen TVs, plush bathrobes, and complimentary toiletries for a comfortable stay.

Convenient Location and Services
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, the hotel provides 24-hour assistance, airport shuttle, and a delightful dining experience with local and international cuisine.

Book your stay at The Chi Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 11 years old and over stay for VND 587,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 589 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.55
Food and Beverage: 8.01
Overall Experience: 9.56
K
Keri family_with_children gb
10
Recommend
Pros:

Location great, staff super friendly, room spacious, best shower in a long time, very clean. Will definitely be back.

2026-03-14 via Nuitee
M
Mark couple gb
9
Great hotel in a great location
Pros:

Our room was fantastic and very comfortable. Breakfast was good and the hotel was elegant.

Cons:

Nothing

2026-03-13 via Nuitee
R
Rebecca couple gb
9
2026-03-13 via Nuitee
N
Niki family_with_children nl
9
2026-03-12 via Nuitee
H
Herve couple fr
10
Hôtel de très bon niveau et très bien situé
Pros:

Chambre très bien équipée et très confortable
Personnel à l'écoute, professionnel

Cons:

Le roof top pourrait être mieux aménagé et utilisé

2026-03-12 via Nuitee
R
Renate couple it
6
Pros:

Sehr gute Lage

Cons:

Das Hotel ist sehr in die Jahre gekommen und müsste dringend saniert werden

2026-03-11 via Nuitee
A
A family_with_children nl
9
Pros:

De kamer, locatie en het personeel

Cons:

Rooftop bar

2026-03-11 via Nuitee
A
Anja couple de
9
Good place for short stay can recommend
Pros:

Friendly staff good breakfast good comfy bed good location

Cons:

Nothing

2026-03-11 via Nuitee
A
Anja couple de
9
Good place can recommend for short stay
Pros:

Friendly staff good breakfast and good service level with arrangements good location

Cons:

Nothing

2026-03-11 via Nuitee
H
Holgersen couple no
8
Mye valuta for pengene og super plassering i hjertet av Hanoi
Pros:

Det ligger supert plassert midt i sentrum ved Domkirken. Veldig hyggelig betjening. Mye valuta for pengene. Kommer gjerne igjen

Cons:

Har ikke noe å tilføye

2026-03-10 via Nuitee
H
Helen couple gb
8
Great Location for a Short Stay in a Busy City!
Pros:

Great location right in the centre of the old town, room was slightly small but very comfortable and clean. Our room was situated at the front of the hotel so expect noise from the road outside but you are in a busy city!

Cons:

Breakfast was not the best, we only went once and did not bother to go for the rest of our stay.

2026-03-09 via Nuitee
A
Antoine solo_traveller fr
9
2026-03-07 via Nuitee
W
Winfried family_with_children de
8
Pros:

Vor allem die Lage am Hoan Kiem lake

Cons:

Zimmer ohne echtes Fenster und Frühstücksraum im Keller ist etwas gewöhnungsbedürftig.

2026-03-07 via Nuitee
T
tran couple vn
10
2026-03-06 via Nuitee
T
tran couple vn
10
2026-03-06 via Nuitee
M
Maria Fiona couple us
10
Excellent Stay
Pros:

Location, cleanliness and the upkeep of the room, and the staff.

Cons:

We liked everything about the hotel.

2026-03-06 via Nuitee
H
Haydon couple au
10
2026-03-06 via Nuitee
A
Andrea family_with_children nl
6
2026-03-04 via Nuitee
A
Adriana couple fr
8
Un séjour paisible et magnifique
Pros:

Chambres propres, emplacement idéal et calme à proximité immédiate des sites emblématiques, ce qui permet de faire les parcours à pied. Le petit-déjeuner est excellent, varié et de grande qualité.

Cons:

Dès la réservation, pensez à demander une chambre avec vue, surtout si vous appréciez la lumière naturelle.

2026-03-02 via Nuitee
A
Alain family_with_children fr
9
2026-03-02 via Nuitee