The Chi Boutique Hotel

Hotels
9.1 (653 reviews)
13 Nha Chung street, Hoan Kiem district , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast quality

Categories

Cleanliness
8.56
Some mentions of cleanliness but a room had an odor despite air conditioning.
Service
10
Staff are frequently mentioned as friendly and helpful, with exceptional service noted.
Location
9.53
Many reviews praise the hotel's excellent location in the city.
Room Quality
8.57
Rooms are comfortable but some issues with noise and size mentioned.
Amenities
9.02
Good amenities like breakfast, but some areas could improve.
Value for Money
9.55
Many reviews highlight good value given the location and service.
Food and Beverage
8.01
Breakfast options could be better; some reviews noted poor experiences.
Overall Experience
9.56
Overall positive experiences, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:22

Property Description

Luxurious Spa Experience
Indulge in a rejuvenating spa treatment at The Chi Boutique Hotel, offering a serene escape from the bustling city of Hanoi.

Elegant Accommodation
Experience stylish rooms equipped with modern amenities such as flat-screen TVs, plush bathrobes, and complimentary toiletries for a comfortable stay.

Convenient Location and Services
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, the hotel provides 24-hour assistance, airport shuttle, and a delightful dining experience with local and international cuisine.

Book your stay at The Chi Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 11 years old and over stay for VND 587,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 653 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.55
Food and Beverage: 8.01
Overall Experience: 9.56
D
Desmond Paul • couple • id
8
Good location.
Pros:

Great location.
Comfortable beds. BBC on the TV.

Cons:

Poor quality towels - old, thin.
Roof top bar - sad, uncomfortable, empty.
Lobby Restaurant closed.
Small rooms

2026-04-18 • via Nuitee
R
Rasa • extended_group • ca
9
I would recommend this hotel
Pros:

Nice and friendly hotel staff. Central location in Hanoi.

Cons:

Rooms are smaller than expected

2026-04-17 • via Nuitee
S
SCHMIDT • solo_traveller • no
10
2026-04-16 • via Nuitee
A
Ada • couple • kh
9
Comfy stay in a convenient location
Pros:

Room was comfortable and clean; staff lovely

Cons:

No pool or gym facilities

2026-04-16 • via Nuitee
T
Tamar • solo_traveller • il
8
2026-04-15 • via Nuitee
A
Agnes • couple • fr
10
Un très bon hôtel pour faire connaissance avec Hanoi
Pros:

Le confort, la gentillesse du personnel, la situation près de la Cathédrale

Cons:

Pas de piscine mais un chouette rooftop

2026-04-13 • via Nuitee
B
Bamba • family_with_children • au
10
Friendly staffs and easy to deal and talk with.
Pros:

It is at the heart of hanoi trades and temples.

Cons:

Nothing really.

2026-04-13 • via Nuitee
R
Rasa • solo_traveller • ca
10
Pros:

Breakfast was good. Good location. Staff was friendly and helpful. Would stay again here.

2026-04-13 • via Nuitee
L
Lola • couple • fr
8
Pros:

Personnel très serviable, très bon emplacement, literie confortable

Cons:

Variété du Petit dej

2026-04-13 • via Nuitee
K
Kevin • solo_traveller • fr
9
2026-04-12 • via Nuitee
S
Sadowy • solo_traveller • pl
8
2026-04-10 • via Nuitee
A
Anoop • couple • au
10
Great location and facilities
Pros:

Very good location and facilities

Cons:

Balcony view was not good

2026-04-09 • via Nuitee
D
D'Onofrio • family_with_children • sg
9
2026-04-08 • via Nuitee
D
Devindra • couple • au
7
2026-04-08 • via Nuitee
T
Toshiko • family_with_children • jp
9
Pros:

ロケーション
朝食
サービス
スタッフの対応

Cons:

シャワーのヘッドが固定できなくて、不安定で使いにくかった

2026-04-08 • via Nuitee
S
Sarbjit • solo_traveller • gb
9
Central hotel with friendly staff
Pros:

Centrally Located and easy access to everything. Staff were very helpful when I told them I am vegetarian and got me oat milk for my coffee and the chef made me veggie noodles for breakfast - really appreciated this.

Also the welcome gift on departure was a nice touch and all staff at reception were more than happy to help if asked.

2026-04-07 • via Nuitee
S
Séverine • couple • fr
8
Très bien je recommande
Pros:

Le confort de la chambre , l’emplacement

2026-04-06 • via Nuitee
O
Odronia • extended_group • ca
9
2026-04-06 • via Nuitee
H
Henrietta • couple • gb
9
Excellent hotel, luxury and location.
Pros:

Excellent location near cathedral, perfect for exploring the city.

Cons:

Rooftop bar lacked atmosphere

2026-04-06 • via Nuitee
J
Janine • couple • gb
7
Fantastic location, city view rooms a bit noisy
Pros:

Really good location. Easy walk to main areas and the lake. Very helpful staff.

Cons:

Noisy in our room on the 8th floor.

2026-04-06 • via Nuitee