ibis Chapeco

Hotels
•
ibis
8.8 (1378 reviews)
Avenida São Pedro, 2300 E , Chapecó , br

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good value
Excellent breakfast
Cons:
Location may require transportation
Check-in delays
Room amenities could be enhanced

Categories

Cleanliness
8.74
Several reviews mentioned clean and organized rooms, contributing positively to overall cleanliness.
Service
9.01
Multiple mentions of excellent and friendly service by staff, enhancing the perception of quality in service.
Location
8.25
While some guests appreciated the location, others felt it wasn't close to the city center for those without a car, leading to a slightly lower score.
Room Quality
8.7
Feedback indicated good quality rooms, though a few comments about furnishings could be improved.
Amenities
8.73
Amenities were generally well-received, some suggestions were made for improvement, like adding more towels.
Value for Money
8.69
Overall good value noted for the services provided, despite some issues during check-in.
Food and Beverage
9.24
Café da manhã received high praise for quality and variety, significantly boosting the overall score for food.
Overall Experience
9.01
General positive sentiments about the experience were voiced, with a few suggestions for enhancements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:58

Property Description

Modern Comfort and Convenience

Convenient Amenities

Ideal Location

Book your stay at ibis Chapeco for a modern and comfortable experience. Enjoy amenities such as air-conditioned rooms with free WiFi, a bar, and a restaurant. The 24-hour front desk, luggage storage, and currency exchange add to your convenience. Each room is equipped with a flat-screen TV and a hairdryer for your entertainment and comfort. Located just 10 km from Serafin Enoss Bertaso Airport, our hotel is the ideal choice for travelers. Experience a seamless stay at ibis Chapeco and book now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1378 reviews
Cleanliness: 8.74
Service: 9.01
Location: 8.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.01
B
Bruna • solo_traveller • br
10
Pros:

Como foi no inverno, o sistema de calefação é excelente! Quarto quente e aconchegante! Quartos limpos e serviço de quarto excelente!

2026-07-04 • via Nuitee
K
Kraus • couple • br
9
Adorei! Voltaremos mais vezes!
Pros:

Adorei nossa estadia. Fomos bem recepcionados e o quarto era muito bom no geral, chuveiro ótimo e vista legal (6 andar). A noite pedimos delivery e o hotel foi super solicito, avisando que poderíamos comer no ambiente de café/janta. Ótima localização e café da manhã maravilhoso!!

Cons:

haviam cabelos no banheiro, mas nada que nos incomodou muito.

2026-07-03 • via Nuitee
J
Jucimare • solo_traveller • br
10
2026-07-03 • via Nuitee
C
Cláudio Rafael • solo_traveller • br
10
Pros:

Conforto, bom atendimento.

Cons:

Estacionamento sem cobertura e no meio da lama.

2026-07-02 • via Nuitee
P
Pedro Iarley • couple • br
10
2026-07-01 • via Nuitee
J
julianib • solo_traveller • br
10
Pros:

Atendentes muito atenciosos e gentis, limpeza do quarto estava excelente.

2026-07-01 • via Nuitee
B
Bruno • couple • br
9
2026-06-30 • via Nuitee
H
Haacke • solo_traveller • br
8
2026-06-30 • via Nuitee
M
MARISA • extended_group • br
8
2026-06-29 • via Nuitee
G
Guilherme • couple • br
10
2026-06-29 • via Nuitee
J
Jaime • solo_traveller • br
10
Pros:

Acomodação

Cons:

Café da manhã, os quentes estavam gelados.

2026-06-29 • via Nuitee
A
André Luiz • family_with_children • br
9
2026-06-29 • via Nuitee
E
Elenise • solo_traveller • br
9
Agradável e dentro do esperado.
Pros:

Em virtude de ter um compromisso bem cedo, foi solicitado que nos servissem o café da manhã antes do horário normal, e que foi providenciado com muita agilidade e presteza.

2026-06-29 • via Nuitee
R
Rosemari • couple • br
8
2026-06-28 • via Nuitee
D
David Bruno • solo_traveller • br
10
2026-06-26 • via Nuitee
E
Esley • solo_traveller • br
8
Pros:

O que eu mais gostei foi o restaurante com comida caseira a vontade pelo valor de 50 reais. Top

2026-06-22 • via Nuitee
C
Caio • solo_traveller • br
10
2026-06-22 • via Nuitee
A
Arconti • family_with_children • br
5
2026-06-22 • via Nuitee
F
Francisco José • solo_traveller • br
6
Gosto da rede, gosto do hotel, mas dessa vez não foi legal.
Pros:

Café da manhã.

Cons:

Pode considerar que o wi-fi não funciona. Na semana em questão estava em manutenção, mas o funcionamento além de péssimo, estava intermitente e no último dia nem funcionou. Ar condicionado emitindo ruídos de estalos. Manutenção substituiu o painel que melhorou, mas, não resolveu por completo. Teve que substituir o ramal também que não estava funcionando.

2026-06-21 • via Nuitee
J
Jefferson Roberto • couple • br
7
2026-06-20 • via Nuitee