Premier Inns Thousand Oaks

Hotels
6.1 (1287 reviews)
2434 West Hillcrest Drive , Thousand Oaks , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable bed
Cons:
Rude staff
Dated facilities

Categories

Cleanliness
5.24
Some guests reported issues with cleanliness, including dirty carpets and unpleasant room odors.
Service
6.71
While there were complaints about rude staff, some guests mentioned fantastic service from housekeeping and front desk.
Location
7.25
The hotel is conveniently located near the freeway and local shops, which is appreciated by guests.
Room Quality
5.7
Some guests mentioned comfortable beds, but there were also reports of dated facilities and issues with TV reception.
Amenities
5.23
There were complaints about lacking amenities such as coffee and Wi-Fi.
Value for Money
7.19
Some guests felt they received good value for their price, but others felt misled.
Food and Beverage
5.24
No significant mentions of food or beverage options in the reviews.
Overall Experience
6.21
Mix of positive experiences and serious issues led to an overall decent impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Convenient Location

Situated just off Highway 101, our pet-friendly California hotel provides easy access to Thousand Oaks Civic Arts Plaza and other local attractions. Los Robles Greens Golf Course and Point Mugu Naval Air Station are also within a short drive.

Comfortable Accommodations

Each room at Premier Inns Thousand Oaks features a refrigerator, air conditioning, and a desk. Enjoy a variety of cable channels on the TV, including sports and film options. Need a wake-up call? Just ask our friendly reception staff.

Relaxing Amenities

Unwind in our year-round outdoor pool and hot tub, or have some fun in the on-site games room. For your convenience, we offer a launderette, as well as vending machines stocked with snacks and drinks.

Ready to experience a comfortable stay in Thousand Oaks? Book your room at Premier Inns now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and costs USD 5.99 per 24 hours.

Location

Guest Reviews

6.1
Based on 1287 reviews
Cleanliness: 5.24
Service: 6.71
Location: 7.25
Room Quality: 5.7
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 5.24
Overall Experience: 6.21
W
Wesley • couple • us
7
2026-06-27 • via Nuitee
A
Aaron • solo_traveller • us
1
Nasty room
2026-06-26 • via Nuitee
G
Ghavam • solo_traveller • us
2
2026-06-23 • via Nuitee
R
Raul • solo_traveller • us
10
Pros:

Great staff , clean room

Cons:

Carpets have a bad odor

2026-06-22 • via Nuitee
K
Kaili • couple • us
8
The front desk young girl was very rude and didnt have much patience. The older front desk lady in charge of the night s
2026-06-16 • via Nuitee
A
Adam • solo_traveller • us
7
2026-06-13 • via Nuitee
A
Alexander • solo_traveller • us
8
2026-06-12 • via Nuitee
G
Garcia • couple • us
1
2026-06-12 • via Nuitee
C
Chris • solo_traveller • us
10
2026-06-11 • via Nuitee
C
Chris • solo_traveller • us
10
2026-06-11 • via Nuitee
C
Corona • family_with_children • us
1
A simple stay ended up costing me ove $1,000
Cons:

Said my reservation didn’t exist and said you gotta find somewhere else to stay because we are booked . Then said oh wait I found your reservation “ma bad” and
Dirty sheets/limited parking/ fridge didn’t work/ towels had stains / carpet was very stained and ripped /smelled musty /hot tub way too hot to enjoy
Rude employees and manager was a prick.

2026-06-11 • via Nuitee
J
Joe • couple • us
10
2026-06-09 • via Nuitee
E
Eric • solo_traveller • us
9
I’ve stayed here probably 30 times and always choose it when I’m in this area the beds and the pillows are super comfort
Pros:

The beds and pillows are super comfortable. Love the pool and spa. Love the location.

Cons:

Some rooms could use an update but all in all so worth it to stay here

2026-06-09 • via Nuitee
O
Owen • solo_traveller • us
1
2026-06-09 • via Nuitee
B
Barbara • solo_traveller • us
1
Bed had bugs and felt like stuffed with rocks. Had to sleep in my car
Pros:

No

Cons:

Worst hotel experience in my life. Manager was very rude and hostile. Would not give me another room

2026-06-09 • via Nuitee
G
Giovanny • couple • us
1
Pésimo
Pros:

Nada

Cons:

Se supone que se hizo una reservación y llegó y no hay cuartos entonces que chiste es hacer la reservación

2026-06-08 • via Nuitee
B
Berehech • solo_traveller • us
4
2026-06-08 • via Nuitee
D
DimaYuga • solo_traveller • us
1
2026-06-07 • via Nuitee
D
DimaYuga • solo_traveller • us
10
2026-06-06 • via Nuitee
R
Randy • couple • us
5
2026-06-06 • via Nuitee