Premier Inns Thousand Oaks

Hotels
6.1 (1304 reviews)
2434 West Hillcrest Drive , Thousand Oaks , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable bed
Cons:
Rude staff
Dated facilities

Categories

Cleanliness
5.24
Some guests reported issues with cleanliness, including dirty carpets and unpleasant room odors.
Service
6.71
While there were complaints about rude staff, some guests mentioned fantastic service from housekeeping and front desk.
Location
7.25
The hotel is conveniently located near the freeway and local shops, which is appreciated by guests.
Room Quality
5.7
Some guests mentioned comfortable beds, but there were also reports of dated facilities and issues with TV reception.
Amenities
5.23
There were complaints about lacking amenities such as coffee and Wi-Fi.
Value for Money
7.19
Some guests felt they received good value for their price, but others felt misled.
Food and Beverage
5.24
No significant mentions of food or beverage options in the reviews.
Overall Experience
6.21
Mix of positive experiences and serious issues led to an overall decent impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Convenient Location

Situated just off Highway 101, our pet-friendly California hotel provides easy access to Thousand Oaks Civic Arts Plaza and other local attractions. Los Robles Greens Golf Course and Point Mugu Naval Air Station are also within a short drive.

Comfortable Accommodations

Each room at Premier Inns Thousand Oaks features a refrigerator, air conditioning, and a desk. Enjoy a variety of cable channels on the TV, including sports and film options. Need a wake-up call? Just ask our friendly reception staff.

Relaxing Amenities

Unwind in our year-round outdoor pool and hot tub, or have some fun in the on-site games room. For your convenience, we offer a launderette, as well as vending machines stocked with snacks and drinks.

Ready to experience a comfortable stay in Thousand Oaks? Book your room at Premier Inns now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and costs USD 5.99 per 24 hours.

Location

Guest Reviews

6.1
Based on 1304 reviews
Cleanliness: 5.24
Service: 6.71
Location: 7.25
Room Quality: 5.7
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 5.24
Overall Experience: 6.21
5
5150 • solo_traveller • us
7
Management is great , internet sucks
Pros:

Location

Cons:

Smell of smoke ,crappy internet, ddidn't work

2026-07-11 • via Nuitee
G
Gustavo • solo_traveller • us
5
Pros:

Nothing

Cons:

Everything the room

2026-07-11 • via Nuitee
V
Virgilio • solo_traveller • us
4
Pros:

Na

Cons:

Very noisy

2026-07-10 • via Nuitee
D
Dalila • solo_traveller • us
1
Pros:

I do not like it. I did not give my reservation, and they just cheated me, stole my money

2026-07-10 • via Nuitee
D
Destiny • couple • us
1
2026-07-08 • via Nuitee
A
Aimee • solo_traveller • gb
1
2026-07-08 • via Nuitee
R
Rosimere • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-07-07 • via Nuitee
S
Steven • couple • us
9
2026-07-06 • via Nuitee
S
Shayna • couple • us
1
2026-07-06 • via Nuitee
S
Shayna • couple • us
3
2026-07-06 • via Nuitee
A
Alyssa • couple • us
7
I love they are pet friendly! Definitely would stay again.
Pros:

I love that they are pet friendly !! Only thing that I disliked was one lady was smoking a cigarette upstairs in the walk way with her medium sized dog that almost bite my tiny chihuahua… I had to pull him back so fast or he would have gotten him. If you know your dog doesn’t like other dogs then why would you be chilling in the hall right by the stairs? I had to turn around and walk all the way to the other stairs. She could barely hold him too.. She almost let him go. Then 20 minutes later I heard someone yelling and looked out the window and there goes her dog running down the hall by himself and she took forever to go after him. Guess where he ran to … MY CAR !!!! He had to have smelled my dog all over my car and went to try to find him so he could bite him. She finally got down to the parking lot and he was running around my car running away from her. Then a guy walks by and he is talking to her so he had to be her bf and he was no help at all. Then she’s talking smackkk as she is walking by my room all loud and stomping her feet like a little kid because I know she heard me through the window when she ran by I said why are you going to have a dog and not be able to control it?

Cons:

I love that they are pet friendly !! Only thing that I disliked was one lady was smoking a cigarette upstairs in the walk way with her medium sized dog that almost bite my tiny chihuahua… I had to pull him back so fast or he would have gotten him. If you know your dog doesn’t like other dogs then why would you be chilling in the hall right by the stairs? I had to turn around and walk all the way to the other stairs. She could barely hold him too.. She almost let him go. Then 20 minutes later I heard someone yelling and looked out the window and there goes her dog running down the hall by himself and she took forever to go after him. Guess where he ran to … MY CAR !!!! He had to have smelled my dog all over my car and went to try to find him so he could bite him. She finally got down to the parking lot and he was running around my car running away from her. Then a guy walks by and he is talking to her so he had to be her bf and he was no help at all. Then she’s talking smackkk as she is walking by my room all loud and stomping her feet like a little kid because I know she heard me through the window when she ran by I said why are you going to have a dog and not be able to control it?

2026-07-06 • via Nuitee
R
Riccardo • couple • de
7
War okay
Pros:

Unkompliziert und eigenen Parkplatz

Cons:

Das Bad war sehr alt und das Zimmer allgemein etwas runtergekommen aber für ein Motel und eine Nacht reicht es

2026-07-06 • via Nuitee
G
Grant • solo_traveller • us
1
Cons:

Cockroaches, the smell, the noise. A guy started playing guitar at 12 a.m. someone else banging on a door. The cockroaches. My husband said, he saw one above my head and killed it. We had to sleep with the light on. Ut was a horrible experience.

2026-07-02 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-07-02 • via Nuitee
J
Jennifer • extended_group • us
9
2026-07-02 • via Nuitee
A
Alexandra • couple • us
3
2026-06-29 • via Nuitee
M
Mark • couple • us
3
Not as rated. No disrespect - but I thought it was a 3 star. Was more like a 2 star...
Cons:

No coffee service in the room. No microwave. So no way of making coffee or a snack in the morning. And no support staff in the lobby, when needed. Bedding was old, tired and low quality. TV choices were minimal.

2026-06-29 • via Nuitee
W
Wesley • couple • us
7
2026-06-27 • via Nuitee
A
Aaron • solo_traveller • us
1
Nasty room
2026-06-26 • via Nuitee
G
Ghavam • solo_traveller • us
2
2026-06-23 • via Nuitee