Holiday Inn Resort Mazatlan by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (249 reviews)
Avenida Playa Gaviotas 220 , Mazatlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Cons:
Gym cleanliness
Construction noise

Categories

Cleanliness
8.49
Cleanliness was mentioned positively, but some guests noted issues such as a smelly gym.
Service
9.96
Consistently positive remarks about staff service and attitudes were noted in multiple reviews.
Location
10
Numerous reviews praised the excellent location of the hotel, particularly in relation to the beach.
Room Quality
8.95
Most reviews highlighted comfortable beds and spacious rooms.
Amenities
8.48
Amenities received mixed reviews, especially regarding construction work affecting some areas.
Value for Money
8.94
General sentiment suggests good value based on quality and price.
Food and Beverage
8.49
Guests provided no specific feedback; assumed standard quality for food offerings.
Overall Experience
9.47
Many guests expressed an overall positive and memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:29

Property Description

Luxurious Amenities

  • Outdoor pool, fitness centre, and business centre
  • On-site restaurant and bar for guests

Cozy Room Features

  • Air-conditioned rooms with flat-screen cable TV
  • Private bathroom with hair dryer and amenities
  • Iron, ironing board, safety deposit box, and coffee maker

Breathtaking Views

  • The Sky Gym on 13th floor with Pacific Ocean views
  • Meeting room available overlooking the ocean

Book your stay at Holiday Inn Resort Mazatlan for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 249 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
D
Dora • solo_traveller • mx
8
Los niños no son parte del desayuno incluido
Pros:

Todo el personal muy amable y atento, tuvimos inconvenientes con la habitación y nos cambiaron, la alberca bonita y limpia, y la comida, en general buena.

Cons:

No me gustó que aparté una habitación con desayuno incluido, y antes de mi llegada me dijeron que los niños pagan en el desayuno, en general si se ne hizo caro y falso que no digan la verdad al apartar la habitación.
El cajon de la comoda 402 no funciona

2026-05-21 • via Nuitee
A
Aldape • solo_traveller • mx
10
Pros:

La ubicación y el trato del personal

Cons:

El agua de.la alberca estaba fría

2026-05-10 • via Nuitee
D
De la peña • solo_traveller • mx
10
Pros:

La habitación

Cons:

El estacionamiento

2026-05-09 • via Nuitee
J
Jazmin • couple • mx
9
Pros:

Ubicacion

2026-05-07 • via Nuitee
A
Alejandro • family_with_children • mx
10
Pros:

Todo

2026-05-05 • via Nuitee
I
Israel • couple • us
10
2026-04-30 • via Nuitee
L
Luis Alfredo • solo_traveller • mx
10
2026-04-28 • via Nuitee
R
Renato • solo_traveller • mx
10
Buen hotel para pasar vacaciones
Pros:

Las instalaciones de la alberca, restaurante

Cons:

Nada que comentar,

2026-04-26 • via Nuitee
R
Rocio Denisse • solo_traveller • mx
10
Pros:

La comodidad de los colchones, la limpieza, la atencion del personal.

2026-04-26 • via Nuitee
F
FernandoSanchezGlez • solo_traveller • mx
5
2026-04-23 • via Nuitee
O
olivas • solo_traveller • mx
9
2026-04-23 • via Nuitee
A
Alejandro • family_with_children • mx
9
2026-04-21 • via Nuitee
E
Elizondo • solo_traveller • us
10
Pros:

Atencion a cliente, la ubicacion, la vista y el acceso a la playa, la alberca muy bien

2026-04-20 • via Nuitee
P
Pérez • extended_group • mx
10
2026-04-20 • via Nuitee
A
Alberto • extended_group • mx
10
buena
Pros:

desayuno bufete

2026-04-11 • via Nuitee
M
Miguel Angel • solo_traveller • mx
10
2026-04-10 • via Nuitee
V
VERONICA • family_with_children • mx
10
Pros:

La ubicación, vista de la alberca a la playa.

Cons:

Me gustaría hubiera en el estacionamiento alguien quien apoye con las maletas

2026-04-08 • via Nuitee
C
Carlos • family_with_children • mx
9
Pros:

Comodidad y limpieza

Cons:

No hay sombra en la alberca

2026-03-31 • via Nuitee
L
Lorne Bennett • couple • ca
8
2026-03-31 • via Nuitee
J
Jorge Miguel • couple • us
8
2026-03-30 • via Nuitee