Holiday Inn Resort Mazatlan by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (222 reviews)
Avenida Playa Gaviotas 220 , Mazatlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Cons:
Gym cleanliness
Construction noise

Categories

Cleanliness
8.49
Cleanliness was mentioned positively, but some guests noted issues such as a smelly gym.
Service
9.96
Consistently positive remarks about staff service and attitudes were noted in multiple reviews.
Location
10
Numerous reviews praised the excellent location of the hotel, particularly in relation to the beach.
Room Quality
8.95
Most reviews highlighted comfortable beds and spacious rooms.
Amenities
8.48
Amenities received mixed reviews, especially regarding construction work affecting some areas.
Value for Money
8.94
General sentiment suggests good value based on quality and price.
Food and Beverage
8.49
Guests provided no specific feedback; assumed standard quality for food offerings.
Overall Experience
9.47
Many guests expressed an overall positive and memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:29

Property Description

Luxurious Amenities

  • Outdoor pool, fitness centre, and business centre
  • On-site restaurant and bar for guests

Cozy Room Features

  • Air-conditioned rooms with flat-screen cable TV
  • Private bathroom with hair dryer and amenities
  • Iron, ironing board, safety deposit box, and coffee maker

Breathtaking Views

  • The Sky Gym on 13th floor with Pacific Ocean views
  • Meeting room available overlooking the ocean

Book your stay at Holiday Inn Resort Mazatlan for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 222 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
A
Alberto • extended_group • mx
10
buena
Pros:

desayuno bufete

2026-04-11 • via Nuitee
M
Miguel Angel • solo_traveller • mx
10
2026-04-10 • via Nuitee
V
VERONICA • family_with_children • mx
10
Pros:

La ubicación, vista de la alberca a la playa.

Cons:

Me gustaría hubiera en el estacionamiento alguien quien apoye con las maletas

2026-04-08 • via Nuitee
C
Carlos • family_with_children • mx
9
Pros:

Comodidad y limpieza

Cons:

No hay sombra en la alberca

2026-03-31 • via Nuitee
L
Lorne Bennett • couple • ca
8
2026-03-31 • via Nuitee
J
Jorge Miguel • couple • us
8
2026-03-30 • via Nuitee
R
Ralph • couple • us
10
2026-03-23 • via Nuitee
G
Goin • extended_group • ca
7
Great location, clean and fair price but would have been excellent to have microwave in the suite
Pros:

The size of the room was excellent. Beds were comfortable. Location very convenient. The heated pool was small but nice. Staff were very friendly

Cons:

The room was very sparse in extras. We booked a queen suite. There was only one paper cup but extras were given on request. It would be very nice to have china cups for coffee. Absolutely no paper towels or napkins. There was a nice fridge and coffee maker. Coffee pkgs only supplied once. No plates or cutlery even paper would have been very nice . 4 bath towels but only 1 hand towel and no wash clothes. Very poor lighting especially in the bathroom These few extras would contribute to comfort

2026-03-21 • via Nuitee
A
arellano rios • solo_traveller • mx
9
2026-03-17 • via Nuitee
D
David Alvidrez • family_with_children • mx
9
Pros:

La playa, la alberca, todo bien

Cons:

Los pisos de restaurante y área de alberca son muy resbalosos

2026-02-24 • via Nuitee
L
Lupita Gonzalez • family_with_children • mx
8
2026-02-10 • via Nuitee
J
javier • couple • mx
9
2026-02-09 • via Nuitee
R
Rocio Denisse • family_with_children • mx
10
Pros:

Muy limpio y agusto..camas riquisismas

Cons:

La alberca un poco mas grande

2026-01-31 • via Nuitee
J
Juanjo • family_with_children • mx
8
2026-01-25 • via Nuitee
J
JOSE MANUEL • family_with_children • mx
10
Me encanto y voy a volver a hospedarme en mis próximas vacaciones
Pros:

La ubicación es la mejor zona lo que es la zona Dorada no ocupas carro ahi en esa calle del hotel esta todo el restaurant Panama a solo unos pasos ,el Mr FROG a un lado, los hot dog en esa misma calle, las letras de Mazatlán a tres minutos caminando y la hermosa vista que tiene hacia el mar y la isla de los venados

Cons:

Todo me gusto el servicio, el trato la hospitalidad y la atención en recepción, las habitaciones muy cómodas y que todo es automático la puertas de la habitación ,el elevador, la pluma del estacionamiento trabajan con la tarjeta de acceso

2026-01-19 • via Nuitee
J
javier • couple • mx
9
2026-01-19 • via Nuitee
J
JOSE LUIS • family_with_children • mx
9
2026-01-19 • via Nuitee
R
rosa nayeli • family_with_children • mx
9
2026-01-17 • via Nuitee
S
Stian Raaen • extended_group • no
10
2026-01-14 • via Nuitee
Y
Yohei • extended_group • mx
8
2026-01-12 • via Nuitee