Kenyalang Suite

Hotels
•
OYO Rooms
7.2 (20 reviews)
Lot 2133, Edward Jeli Road, off Krukop 10, Miri, Sarawak, 98000 , Miri , MY

Facilities

Express check-out
24-hour front desk
Express check-in/check-out
Elevator
Express check-out
Smoke-free property
Express check-in
Free self parking

Review Highlights

Pros:
Convenient location for events
Ample parking
Cons:
Poor room cleaning service
Unclean bathrooms
Room maintenance issues
Lack of basic amenities
Negative value for money
Absence of security personnel
Presence of pests

Categories

Cleanliness
2.5
Multiple guests reported issues with room cleanliness, including unclean bathrooms and bed linens.
Service
3
Guests experienced a lack of room cleaning services during their stay, leading to a low service rating.
Location
7
One guest mentioned a convenient location relative to an event, suggesting some positive aspects of the location.
Room Quality
2
Guest complaints about maintenance issues like leaking sinks, broken door knobs, and poor bathroom conditions indicate low room quality.
Amenities
2.5
The lack of basic amenities such as in-room closets, seats, and kettles contributed to a poor amenities rating.
Value for Money
2
Guests felt the hotel was not worth the price, with mentions of issues with room rates and poor overall value.
Security
4
While there were no physical security guards, the presence of CCTV was noted, leading to mixed feedback on security.
Overall Experience
3
Most guests reported negative experiences, with one neutral review not outweighing the overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 23:50

Property Description

Room Amenities
Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access and satellite programming keep you entertained.

Property Features
Featured amenities include express check-in, express check-out, and a 24-hour front desk for your convenience.

Location Highlights
Explore nearby attractions like San Ching Tian Temple only 0.8 km away and Miri Boulevard Shopping Complex just 2.2 km from the hotel.

Book now to experience the comfort and convenience at Kenyalang Suite!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MYY

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

7.2
Based on 20 reviews
Cleanliness: 2.5
Service: 3
Location: 7
Room Quality: 2
Amenities: 2.5
Value for Money: 2
Security: 4
Overall Experience: 3
P
Pengiran Jermmy
2
Pros:

I ask for refund .they didn't give me the refund .they put me as no show that cost me around 129 AUD

2021-12-10 • via Nuitee
N
Nurhazliani
10
My favourite hotel
Pros:

Excellent..So recomended

2020-04-21 • via Nuitee
N
Nurhazliani
10
My favourite hotel
Pros:

Excellent..Very recommended

2020-04-21 • via Nuitee
N
Nurhazliani
10
One of my favourite place to stay...
Pros:

i dont know what to say..because for me this hotel is ok n im just in the wrong time and situation..Im stuck in miri because of the covid19 n lockdown issue..my flight back to kl cancel and i was asked to quarantine myself in the place where I was staying ... at the start of my stay at the meritz hotel for 1 weeks but I had to move out and look for another hotel because they had closed their hotel due to covid19 issue and I had to find a hotel that was still operating and at that time only dragon hotel is still open ... but in limited circumstances ..then i have to move out frm dragon hotel because that hotel use for kkm staff for quarintine people..then i find hongkong hotel still operation so im stay here for a while and after that same situation i have to face..so i try call kenyalang suites and asked if they accept people from others hotel to stay there and when they said yes i move out from hk hotel and stay here until i can fly back to kl.. so it would be unfair for me to comment on this hotel in the face of global issues such as the corona virus issue and I believe hotel management is also unable to do anything go wrong them ... but yes kenyalang suites is the one of my fevourite hotel beside mega,meritz,nur hotel and to me everything in this hotel is so good and perfect ..😉

2020-04-19 • via Nuitee
K
Kenny • family
6
Pros:

The Aircond in the room not cool at the afternoon..the tv channel is litter bit choice also..plz update it

2020-02-20 • via Nuitee
V
Verified traveler • family
10
Pros:

hotel mudah dicari, parking kereta lebih selamat,jauh dari persekitaran yg bising boleh tidur lena, lift ada disediakan, keadaan bilik luas dan sangat selesa untuk 4 org tetamu dalam 1 bilik, tandas dalam keadaan bersih..dan aircond tip top sejukkkk.. :)

2019-09-11 • via Nuitee
E
Eddie • family
8
Pros:

I like the cleaniness
I dont like the tv channel...suppose to have more channel to watch.

2019-08-25 • via Nuitee
V
Verified traveler • family
8
Pros:

Good Good Good

2019-08-14 • via Nuitee
M
mohamad azlan
8
review
Pros:

the room is spacious, but to maintain the cleanliness, definitely need an improvement as room 201 is rarely been used by the guests and please do knock the door before entering the room, thanks housekeeping :)

2019-04-01 • via Nuitee
V
Verified traveler • self
8
Pros:

Elevator was broken. No mineral water in the room. But plenty of parking.

2019-03-17 • via Nuitee
V
Verified traveler
6
Pros:

No comment

2019-01-07 • via Nuitee
G
George
8
Pros:

Quiet place to stay. Cheap and clean. Near to supermarket and food stall. Should have a hotel canteen too or cafeteria.

2018-11-26 • via Nuitee
V
Verified traveler
8
Pros:

ok. nice. good to stay

2018-11-22 • via Nuitee
B
BK
4
Good location
Pros:

Ridiculously small bathroom, no place to hang towel, poor internet connection, toiletries not there when we check in.

2018-06-21 • via Nuitee
S
sarah
8
Pros:

Worth the budget. Friendly staff. Central location to places - within minutes.

2018-05-28 • via Nuitee
L
LING
6
Need Improvement
Pros:

Lack of maintenance- doors cannot be locked, bathroom too small-cannot accomodate big size people & rooms not so clean. The good side: private parking lot available.

2018-01-17 • via Nuitee
L
Liong
6
Pros:

The heater was not functioning. Have to bath with cold water. The bottle of mineral water was not provided although I did a complain. The restaurant was closed. I have to walk away to get my food.

2017-10-26 • via Nuitee
A
ANDRES MARCELO
6
Pros:

The hotel was not too far from town or eating places which was great. Its a shame that the cafe didnt open early and closed early, so getting breakfast or dinner was cumbersome. The room was clean however there were ant trails everywhere including on the bed, in the bathroom and on the floor. The sheets and towels have that damp scent where it hasn't been used, so I guess it doesn't hurt to air those items or wash them more regularly. The hotel is good for short stays (where you just need a place to sleep), if you're not fussy about perfectly pressed and dry cleaned sheets

2017-04-12 • via Nuitee
M
Mohamad Zapar
8
nice for the budget hotel...
Pros:

staff friendly , safe parking lot , just nice to stay in but a little bit too far and time pick hour you will face a very bad jams at the road.

2017-03-06 • via Nuitee
J
Julian Leslie
6
Just nice for short stay and value for money
Pros:

Room too small and the water pipping in the bathroom are leaking and making water hammer sound.

2016-12-20 • via Nuitee