Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good staff service
Excellent location
Cons:
Poor cleanliness
Room maintenance issues

Categories

Cleanliness
6.3
Numerous complaints about room cleanliness and maintenance issues.
Service
9.3
Staff described as polite and helpful, providing good service.
Location
9.3
Many reviews highlight the excellent location of the hotel.
Room Quality
5.3
Several reviews cite poor room conditions, including old furniture and odors.
Amenities
6.8
Limited amenities and several mentions of maintenance issues.
Value for Money
5.8
Guests feel the hotel does not provide good value given its conditions.
Food and Beverage
8.3
Breakfast is generally appreciated, but limited options for dietary restrictions.
Overall Experience
7.3
Mixed feelings; some guests had decent experiences while others were frustrated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:55

Property Description

Convenient Location
Located just 6 km from Hugo Cantergiani Airport, Tri Hotel Smart Caxias is situated in the heart of Caxias do Sul city center, making it easily accessible for travelers.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring air conditioning, cable TV, a minibar, and a work desk. The city view adds to the charm of your accommodation, while the 24-hour front desk service ensures all your needs are met promptly.

Nearby Attractions
Explore the city with ease as Caxias do Sul bus terminal is a short 900 meters away. For shopping enthusiasts, Pelegrino Shopping centre is located just 2 km from the hotel. Additionally, Caxias do Sul University is a mere 4.5 km away, making it convenient for visiting academics or students.

To experience the convenience and comfort of Tri Hotel Smart Caxias, book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

7.3
Based on 1212 reviews
Cleanliness: 6.3
Service: 9.3
Location: 9.3
Room Quality: 5.3
Amenities: 6.8
Value for Money: 5.8
Food and Beverage: 8.3
Overall Experience: 7.3
S
silvia • solo_traveller • br
10
Muito boa
Pros:

Do atendimento da funcionária do café da manhã ,educação,gentileza

Cons:

Achei que na portaria tem pouca comunicação ,faltanto informações

2026-07-22 • via Nuitee
D
DANIELA • solo_traveller • br
7
Hotel bom, bem localizado, bom para hospedagem breve.
Pros:

Quarto e banheiro espaçosos. Chuveiro bem quente. Armários grandes. Tv com muitos canais.

Cons:

Colchão um pouco desconfortável. Colcha, toalhas e roupa de cama velhas. Cheiro de quarto fechado.

2026-07-21 • via Nuitee
L
Luciana • solo_traveller • br
5
Pros:

Atendentes muito atenciosos.

Cons:

Cheiro do quarto desagradável, limpeza deixa a desejar, tanto do quarto quanto das roupas de cama.

2026-07-20 • via Nuitee
M
Manoela • couple • br
1
Cons:

Hotel antigo, instalações muito mal cuidadas, banheiro ruim, roupas de cama velhas e o preço não era baixo. Tem hotéis muito melhores por preços melhores até. Precisam rever as acomodações. Até a toalha era encardida, e não sou de reclamar, mas meus amigos também pararam num quarto com cheiro questionável.

2026-07-20 • via Nuitee
E
Engenharia • family_with_children • br
8
2026-07-18 • via Nuitee
C
Claudio Fabian • solo_traveller • br
10
2026-07-15 • via Nuitee
R
Rene • solo_traveller • br
8
Café excrlente
Pros:

Cozinha

2026-07-15 • via Nuitee
D
Daiane • family_with_children • br
8
Pros:

Hotel bem localizado. Atendimento da recepção muito bom, assim como a simpatia do restante da equipe. Um bom hotel de passagem. Ofereceu conforto necessário para o período da hospedagem.

2026-07-13 • via Nuitee
M
Maria • couple • br
8
2026-07-13 • via Nuitee
V
Vitória • solo_traveller • br
8
Bom custo benefício
Pros:

Atendimento facilitado e quarto confortável. Fui a trabalho, então cumpriu as expectativas.

Cons:

Estacionamento cobrado a parte.

2026-07-08 • via Nuitee
K
Katiuscia • couple • br
5
2026-07-04 • via Nuitee
F
FRANCISCO • couple • br
10
2026-07-02 • via Nuitee
F
FRANCISCO • couple • br
10
2026-07-02 • via Nuitee
E
Erick • solo_traveller • br
6
Pros:

Café da manhã bom.

Cons:

Instalações velhas, limpeza a desejar, chuveiro frio.

2026-06-29 • via Nuitee
L
Lucas A. • couple • br
6
2026-06-28 • via Nuitee
F
Fabio • solo_traveller • br
8
2026-06-26 • via Nuitee
E
Eder • couple • br
7
2026-06-23 • via Nuitee
K
karl • couple • br
10
2026-06-22 • via Nuitee
E
Eduardo Valério • solo_traveller • br
7
2026-06-22 • via Nuitee
J
Jessica • couple • br
3
2026-06-20 • via Nuitee