Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good staff service
Excellent location
Cons:
Poor cleanliness
Room maintenance issues

Categories

Cleanliness
6.3
Numerous complaints about room cleanliness and maintenance issues.
Service
9.3
Staff described as polite and helpful, providing good service.
Location
9.3
Many reviews highlight the excellent location of the hotel.
Room Quality
5.3
Several reviews cite poor room conditions, including old furniture and odors.
Amenities
6.8
Limited amenities and several mentions of maintenance issues.
Value for Money
5.8
Guests feel the hotel does not provide good value given its conditions.
Food and Beverage
8.3
Breakfast is generally appreciated, but limited options for dietary restrictions.
Overall Experience
7.3
Mixed feelings; some guests had decent experiences while others were frustrated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:55

Property Description

Convenient Location
Located just 6 km from Hugo Cantergiani Airport, Tri Hotel Smart Caxias is situated in the heart of Caxias do Sul city center, making it easily accessible for travelers.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring air conditioning, cable TV, a minibar, and a work desk. The city view adds to the charm of your accommodation, while the 24-hour front desk service ensures all your needs are met promptly.

Nearby Attractions
Explore the city with ease as Caxias do Sul bus terminal is a short 900 meters away. For shopping enthusiasts, Pelegrino Shopping centre is located just 2 km from the hotel. Additionally, Caxias do Sul University is a mere 4.5 km away, making it convenient for visiting academics or students.

To experience the convenience and comfort of Tri Hotel Smart Caxias, book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

7.3
Based on 1170 reviews
Cleanliness: 6.3
Service: 9.3
Location: 9.3
Room Quality: 5.3
Amenities: 6.8
Value for Money: 5.8
Food and Beverage: 8.3
Overall Experience: 7.3
K
Kelvin • solo_traveller • br
7
vale a pena pelo valor
Cons:

o piso do chão era laminado e estava todo separado, e não curti o fato de não ter uma janela no quardo

2026-05-16 • via Nuitee
J
Jorge Lucas • solo_traveller • br
10
2026-05-15 • via Nuitee
E
Evelyn • solo_traveller • br
5
2026-05-11 • via Nuitee
A
Amanda • couple • br
10
2026-05-11 • via Nuitee
C
Carlos Alberto • solo_traveller • br
7
2026-05-09 • via Nuitee
F
Fábio Bernardo da Silva • solo_traveller • br
9
Estadia, tranquila muito boa
Pros:

Tudo bem bom

2026-05-08 • via Nuitee
F
Ferreira • family_with_children • br
4
Ruim
Pros:

Razoável

Cons:

Quarto com carpete e cheiro forte de mofo, chuveiro e torneira pia banheiro com pressão mínima de água. Oitavo andar. Cama individual com péssima qualidade de colchão e forros de cama com mau cheiro.

2026-05-07 • via Nuitee
P
Patricia • family_with_children • br
2
Nunca mais me hospedo, cobrança de criança de dois anos foi informado que seria isenta, porém foi cobrado
Pros:

Nada

Cons:

Cama
Mofo
Chuveiro

2026-05-03 • via Nuitee
E
Emanuele • solo_traveller • br
6
Pros:

Café e bom

Cons:

Quarto com cheiro de mofo bem ruim.

2026-04-30 • via Nuitee
S
Santos • solo_traveller • br
10
2026-04-24 • via Nuitee
F
Felipe • extended_group • br
10
2026-04-22 • via Nuitee
D
Danyela • solo_traveller • br
6
Pros:

Funcionários e café da manhã

Cons:

Muito antigo, ainda tem carpete.

2026-04-22 • via Nuitee
A
Ariane • couple • br
10
2026-04-20 • via Nuitee
C
Cristiano • solo_traveller • br
1
Descepçionante
Pros:

Localização é boa funcionários atenciosos

Cons:

Custo beneficio... Hotel com tarifa muito alta para o que entrega. Acomodações ruins, hotel mal cuidado, sujo, velho, carpetes faltando pedaços, quarto em local péssimo com goteira no quarto. Faltando moveis essenciais tomadas frouxas. Enfim! Hotel caro demais pelo que entrega.

2026-04-20 • via Nuitee
L
Lucas • solo_traveller • br
9
2026-04-14 • via Nuitee
J
Julia • solo_traveller • br
7
Pros:

Cama confortável, lençóis limpos, café da manhã bem gostoso. Funcionários educados.

Cons:

Quarto com carpete com cheiro forte e desagradável. Travesseiros desconfortáveis. Instalações muito antigas de forma geral, paredes descascadas, mofo, etc.

2026-04-13 • via Nuitee
M
Mauro • solo_traveller • br
10
Conforto e cuidado com o hóspede.
Pros:

Ao solicitar a troca de quarto, fui prontamente atendida. Recepcionistas muito atenciosos e educadas e as camareiras muito simpáticas.

2026-04-13 • via Nuitee
Y
Yuri • solo_traveller • br
8
Pros:

Café da manhã muito bom, chuveiro quente e com pressão

Cons:

A internet no meu quarto ficou um pouco fraca

2026-04-13 • via Nuitee
G
GABRIEL • extended_group • br
3
Goteiras no teto
Pros:

Localização.

Cons:

Ficamos no último andar, tinha goteiras que faziam barulho no gesso do teto. Foi muito difícil dormir.

2026-04-13 • via Nuitee
M
Matusalém • solo_traveller • br
9
2026-04-08 • via Nuitee