Hotel Bentley

Hotels
7.9 (431 reviews)
200 Desoto , Alexandria , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful architecture
Interesting history and charm
Cons:
Maintenance issues
Inconsistent room quality

Categories

Cleanliness
6.4
The room had a musty smell and some areas needed refurbishment.
Service
8.9
The staff were accommodating and helpful during the stay.
Location
8.4
Convenient access to local attractions and beautiful surroundings.
Room Quality
6.9
Some rooms were outdated and less impressive upon return visit.
Amenities
7.9
Basic offerings available, but some needed improvement like elevator access.
Value for Money
7.9
Price was high for the lack of housekeeping and room quality inconsistencies.
Food and Beverage
8.4
Food quality at the restaurant was good, enhancing the overall experience.
Overall Experience
8.4
Despite some drawbacks, the hotel delivered a generally enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:46

Property Description

Luxurious Accommodation
Hotel Bentley in Alexandria offers elegant rooms with modern amenities such as flat-screen TVs, city views, and comfortable workspaces. The air-conditioned guest rooms ensure a relaxing stay for travelers.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, garden, restaurant, and bar all within the hotel premises. The 24-hour front desk and room service cater to the needs of guests at any time of the day.

Ideal Location
Situated just 12 km from Alexandria International Airport, Hotel Bentley provides easy access for travelers. Whether for business or leisure, the hotel's location offers a perfect blend of accessibility and comfort.

Book your stay at Hotel Bentley now to experience luxury and convenience in the heart of Alexandria.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 431 reviews
Cleanliness: 6.4
Service: 8.9
Location: 8.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
B
Brandon • solo_traveller • us
4
2026-05-02 • via Nuitee
M
Marian • solo_traveller • us
10
2026-04-27 • via Nuitee
A
Allen • solo_traveller • us
10
Excellent!
Pros:

I have enjoyed my stay here many times! When I am able I will attempt to always stay here when I need to be in town for an extended stay!

Cons:

Very quiet and very comfortable! Along with the beautiful architecture the place just invites you in to stay!

2026-04-26 • via Nuitee
• couple • us
4
2026-04-26 • via Nuitee
D
Danielle • couple • us
10
2026-04-25 • via Nuitee
• couple • us
1
2026-04-21 • via Nuitee
W
Watson • solo_traveller • us
10
Pros:

We love our stay very nice!

Cons:

We love everything about the hotel!

2026-04-12 • via Nuitee
W
Watson • solo_traveller • us
10
Pros:

I loved my stay !

Cons:

We love everything about the hotel

2026-04-12 • via Nuitee
R
Richard • couple • us
6
We were very disappointed on how the hotel looked inside and outside. .
Pros:

Didn’t have any breakfast. 🍳 the desserts we had that evening were good. Didn’t have any other meals. Our waitress was nice.

Cons:

We were disappointed by the condition of the hotel. By the pictures on the website it looked modern on the outside and inside. Though when we got there to check in we saw it needed renovations. The check-in desk was behind glass area which I was surprised. Prior checking in I was looking for parking or valet parking and there was none. I had to have my wife wait out side under the car canopy where I had to come in the back entrance. Than try to find my way up to the front desk which was not properly marked until I found the elevator and the lobby button. The lobby was dark and not properly lite up. The area around the hotel wasn’t the greatest. Once I found the check-in area the attendant was polite. The room was comfortable but old. The restaurant was dark and there were stains on the chairs etc.

2026-04-11 • via Nuitee
K
Kim • solo_traveller • us
9
Pros:

Beautiful old world style hotel

Cons:

Microwave in room would be nice, vending and ice on each floor would be great

2026-04-09 • via Nuitee
T
Thomas • couple • us
6
2026-04-04 • via Nuitee
T
Thomas • couple • us
10
2026-03-30 • via Nuitee
K
karan • couple • us
10
2026-03-23 • via Nuitee
B
Boudreaux • couple • us
4
The man with white hair at the check in desk was overall very rude and kind of ruined our experience
Pros:

The hotel was beautiful! The rooms were clean and it is a beautiful place to take pictures.

Cons:

One of the men at the check in desk was VERY rude. White hair and facial hair. I don't know if he got too overwhelmed but he was not friendly and overall made me not really want to go back due to his attitude towards me, and the 3 other couples we went with. I honestly felt like we could've gotten better service at the holiday inn or even Mcdonalds.

2026-03-23 • via Nuitee
P
Patricia • couple • us
6
Not happy
Pros:

Location

Cons:

The room was filthy. I also have pictures the price that we paid should’ve been. . It should be top-notch cleaned, and it was not.

2026-03-21 • via Nuitee
M
Mike • couple • us
10
Pleasant architectural surprise.
Pros:

Unexpected architecture that we enjoyed spending time in, we liked it enough to return again from our discovery of it from last year.

Cons:

Would have been nice to have the ability to have a breakfast, at least there was a tea/coffee area.

2026-03-21 • via Nuitee
E
Esme • couple • us
4
Pros:

Bed was comfy, water and coffee were available

Cons:

Hot water for bath and sink ran brown

2026-03-20 • via Nuitee
R
robert • couple • us
7
Cons:

a/c was loud

2026-03-19 • via Nuitee
S
Stephanie • solo_traveller • us
6
The staff is very friendly; hotel was very historical. Room was "meh".
Pros:

I love that the historical integrity of the hotel has been preserved.

Cons:

My room was smelly, and the carpet felt sticky.

Also, I was at a conference that had a lot of elderly people. Even though there were elevators, they weren't well-marked. And the stairs lacked support towards the bottom. I saw a lot of folks struggling with the staircase situations.

2026-03-19 • via Nuitee
A
Alexander • couple • us
7
Could have been cleaner.
Pros:

It’s a beautiful lobby. On Parade Routes.
Easy access and parking was fine. We had view of River on 5th floor.

Cons:

Missed the entrance at 20:00 pm so had to lug suitcase up stairs to enter. Could not see the entrance to pull up to. The pillows were horribly flat and hard. On 5th floor. Antique looking beds so got the ambiance we wanted but fridge was on floor, cover to airconditioner was half off. Looked bad and cheap and loud!
AND there was a half drunk water bottle on the desk! So not a welcoming sight.

2026-03-15 • via Nuitee