Holiday Inn Express Brisbane Central by IHG

Hotels
Holiday Inn Express
8.6 (3091 reviews)
168 Wharf Street , Brisbane , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Professional staff
Clean and comfortable rooms
Good location
Great breakfast
Cons:
Room size
Parking issues
Inconsistent service

Categories

Cleanliness
8.31
Mixed feedback on cleanliness; some reviews highlighted clean and comfortable facilities, while others mentioned issues.
Service
9.28
Generally positive feedback on staff professionalism and helpfulness, indicating a high level of service satisfaction.
Location
9.32
Frequent mentions of excellent location, with guests appreciating its proximity to key areas.
Room Quality
7.77
Some reviews noted small rooms and problems with bedding; though others enjoyed their stays.
Amenities
8.3
General satisfaction with breakfast and other amenities, although some guests had issues with parking.
Value for Money
8.76
Overall positive sentiment regarding value, despite some reviews mentioning dissatisfaction with specific charges.
Food and Beverage
8.31
Most reviews appreciated the breakfast quality, but there were complaints about the options offered.
Overall Experience
8.78
Overall sentiment appears to be positive with several highlights despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:15

Property Description

Convenient Location
Located on the border of Brisbane CBD and Spring Hill, Holiday Inn Express Brisbane Central provides easy access to the city's key areas for business and leisure.

Modern Rooms
Opened in 2017, our rooms boast stylish décor, workspace with USB ports, and a range of amenities including free WiFi, breakfast, and a 40-inch LCD TV.

Nearby Attractions
Just a short distance from Central Station and popular dining spots like Eagle Street, our hotel is also close to iconic landmarks such as Story Bridge and Treasury Building - Casino.

Ready to experience comfort and convenience in Brisbane? Book your stay at Holiday Inn Express Brisbane Central now!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the maximum occupancy for each room at the property, is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.6
Based on 3091 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
Z
Zlatan solo_traveller au
10
Pros:

Very good Hotel and service

2026-07-25 via Nuitee
P
Paul solo_traveller au
10
Pros:

Clean fresh room friendly staff good location to venues

Cons:

Didn't have bacon in the breakfast menu

2026-07-24 via Nuitee
couple tw
7
2026-07-24 via Nuitee
C
Caleb couple fr
7
Good stay. Recommend it
Pros:

Clean rooms. Great location.

Cons:

Nothing

2026-07-24 via Nuitee
J
Jacqui solo_traveller au
10
2026-07-24 via Nuitee
M
Marilyn couple au
9
Satisfactory
Pros:

Breakfast was very good

Cons:

They should say 500 metres from station but UPHILL walk

2026-07-24 via Nuitee
A
Alan couple au
10
Very relaxed stay.
Pros:

Very friendly staff who where very professional . Hotel room was perfect size and well appointed for our stay.

Cons:

Can't think of anything

2026-07-24 via Nuitee
H
Harpreet couple au
7
2026-07-23 via Nuitee
R
Rene solo_traveller au
5
Ignores your selected room
Pros:

Breakfast was good and good location

Cons:

I am a 6ft6 man and they made us take a room with single beds instead of queen bed like originally booked. Very very poor. We travel every month to BNE for work and were hoping to make this our choice of accommodation regularly but we cannot sleep in single beds

2026-07-22 via Nuitee
J
Jim couple au
10
Brilliant.
Pros:

Friendly staff, comfortable room. Great facilities.

Cons:

Buffet breakfast but that's ok, I rarely eat breakfast.

2026-07-21 via Nuitee
M
MARKANDEY solo_traveller in
7
it was good
Pros:

Breakfast was good . Could be better especially for the vegetarians and fruit eaters in the morning. Hot milk should be available in the breakfast hall. Microwave should be availabel in the breakfast hall for warming items like croasscent. Bottled Water should be provided in the room evrn if it is complementary or on charge basis. A street map and important palces should be provided to tourists.

Cons:

location, ambience and cleanliness. Laundry facility and small library with vending machine is helpful. Provision of light dinner is also commndabel . However, smacks and soup will be added value.

2026-07-21 via Nuitee
J
Jasmine couple au
8
2026-07-20 via Nuitee
J
Jashwin solo_traveller au
9
Pros:

Easy check in. Great location. Friendly staff

2026-07-20 via Nuitee
A
Angela solo_traveller au
10
Very good would definitely recommend
Pros:

I like the buffet breakfast and communal places for people to sit.

2026-07-20 via Nuitee
F
Francis solo_traveller au
10
Good location
Pros:

Location and general facilities at the hotel

2026-07-19 via Nuitee
A
Ana Lisa solo_traveller nz
8
2026-07-19 via Nuitee
A
Angela solo_traveller au
10
Game changer! So good!
Pros:

Wow! For the price this place is an absolute gem!
To start:
The customer service here is next level. So friendly, efficient and welcoming.

As soon as you walk in it has a lovely modern feel and parking on the street is free on the weekends.

The beds are so comfortable but for me the best part of the room was the black out curtains. I honestly didn't believe my brother when he said that it was 8:30am. They are amazing!

The breakfast was included in the price and had everything! Yes there were no forks left but it didn't take long for some to come out.

I recommend this place to every traveller visiting Brisbane!

Thanks!

Cons:

No pool or somewhere to see the city views if you are on a lower level.

2026-07-19 via Nuitee
D
Delsie Wai Saina solo_traveller au
7
2026-07-19 via Nuitee
T
tony solo_traveller au
10
2026-07-19 via Nuitee
Y
Yung chi family_with_children tw
9
2026-07-19 via Nuitee