Holiday Inn Express Brisbane Central by IHG

Hotels
Holiday Inn Express
8.6 (3148 reviews)
168 Wharf Street , Brisbane , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Professional staff
Clean and comfortable rooms
Good location
Great breakfast
Cons:
Room size
Parking issues
Inconsistent service

Categories

Cleanliness
8.31
Mixed feedback on cleanliness; some reviews highlighted clean and comfortable facilities, while others mentioned issues.
Service
9.28
Generally positive feedback on staff professionalism and helpfulness, indicating a high level of service satisfaction.
Location
9.32
Frequent mentions of excellent location, with guests appreciating its proximity to key areas.
Room Quality
7.77
Some reviews noted small rooms and problems with bedding; though others enjoyed their stays.
Amenities
8.3
General satisfaction with breakfast and other amenities, although some guests had issues with parking.
Value for Money
8.76
Overall positive sentiment regarding value, despite some reviews mentioning dissatisfaction with specific charges.
Food and Beverage
8.31
Most reviews appreciated the breakfast quality, but there were complaints about the options offered.
Overall Experience
8.78
Overall sentiment appears to be positive with several highlights despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:15

Property Description

Convenient Location
Located on the border of Brisbane CBD and Spring Hill, Holiday Inn Express Brisbane Central provides easy access to the city's key areas for business and leisure.

Modern Rooms
Opened in 2017, our rooms boast stylish décor, workspace with USB ports, and a range of amenities including free WiFi, breakfast, and a 40-inch LCD TV.

Nearby Attractions
Just a short distance from Central Station and popular dining spots like Eagle Street, our hotel is also close to iconic landmarks such as Story Bridge and Treasury Building - Casino.

Ready to experience comfort and convenience in Brisbane? Book your stay at Holiday Inn Express Brisbane Central now!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the maximum occupancy for each room at the property, is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.6
Based on 3148 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
B
bernd couple au
10
2026-09-12 via Nuitee
D
Dustin solo_traveller au
9
2026-09-11 via Nuitee
S
Shristi couple au
6
2026-09-11 via Nuitee
W
Wayne couple au
8
Pros:

Room, cleanliness and breakfasts were very good

Cons:

Insufficient parking for car- had to park in a parking station some 3 blocks away which was difficult with the terrain in the area and my age/ walking restrictions - were unaware of this at time of booking etc

2026-09-10 via Nuitee
C
Craige family_with_children au
9
Comfortable and value for money
Pros:

Superb breakfast. Could be earlier on weekends

Cons:

Spa sauna in gym

2026-09-10 via Nuitee
J
Julie solo_traveller au
8
2026-09-10 via Nuitee
W
William couple au
9
worth the money, amazing staff
Pros:

everything, the staff were so friendly, everything was clean.

Cons:

the bed quality was a little meh, cheap sheets and uncomfortable mattress. The tv was very outdated also

2026-09-10 via Nuitee
R
Rudrapriya solo_traveller au
7
2026-09-10 via Nuitee
R
Rugen solo_traveller au
10
Pros:

Rooms clean staff helpful and breakfast a bonus

Cons:

No complaints

2026-09-09 via Nuitee
F
Frank extended_group au
9
Comfortable hotel
Pros:

Cleanliness of the room, hotel facilities, parking overnight (even though there was a fee)

2026-09-08 via Nuitee
N
Nicole solo_traveller au
8
Pros:

Location was great 👍 Room was lovely.

Cons:

Food was sub part and the mattress was too soft with very thin pillows.

2026-09-07 via Nuitee
B
Brian solo_traveller au
10
Pros:

Room was spacious, clean, comfortable

Cons:

Carpark couldn't pre book and was full. All though the alternative carpark was only across Street.

2026-09-06 via Nuitee
D
Dayle couple nz
7
Efficiency of the check in and out. Value for money
Pros:

It’s location, the reasonable cost and helpful staff, the large shower

Cons:

N/a

2026-09-06 via Nuitee
M
Michel couple ch
8
2026-09-06 via Nuitee
R
Robert couple au
10
Very encouraging
Pros:

Very clean comfortable great breakfast

Cons:

Nice position clean

2026-09-06 via Nuitee
T
Takaya solo_traveller jp
6
2026-09-05 via Nuitee
P
Pauline couple au
8
Cons:

The bar fridge was not clean

2026-09-04 via Nuitee
D
deborah family_with_children ie
10
The street beach was closed for refurbishment when we visited, so we didn't get to use it
Pros:

The hotel was lovely. Clean, great facilities and a lovely cooked breakfast every morning.

Cons:

The glass wall around the bathroom didn't give much privacy to anyone using the shower as you could see through it

2026-09-04 via Nuitee
Y
YING JU solo_traveller tw
9
Pros:

Location

Cons:

The room is on a low floor.

2026-09-04 via Nuitee
R
Rosemarie couple au
9
Nice comfortable hotel, meet our needs perfectly.
Pros:

Disabled facilities were perfect for our needs.

Cons:

The lighting was a little bit dark, especially in wardrobe / coffee making area.

2026-09-03 via Nuitee