Holiday Inn Express Brisbane Central by IHG

Hotels
Holiday Inn Express
8.6 (2709 reviews)
168 Wharf Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Professional staff
Clean and comfortable rooms
Good location
Great breakfast
Cons:
Room size
Parking issues
Inconsistent service

Categories

Cleanliness
8.31
Mixed feedback on cleanliness; some reviews highlighted clean and comfortable facilities, while others mentioned issues.
Service
9.28
Generally positive feedback on staff professionalism and helpfulness, indicating a high level of service satisfaction.
Location
9.32
Frequent mentions of excellent location, with guests appreciating its proximity to key areas.
Room Quality
7.77
Some reviews noted small rooms and problems with bedding; though others enjoyed their stays.
Amenities
8.3
General satisfaction with breakfast and other amenities, although some guests had issues with parking.
Value for Money
8.76
Overall positive sentiment regarding value, despite some reviews mentioning dissatisfaction with specific charges.
Food and Beverage
8.31
Most reviews appreciated the breakfast quality, but there were complaints about the options offered.
Overall Experience
8.78
Overall sentiment appears to be positive with several highlights despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:15

Property Description

Convenient Location
Located on the border of Brisbane CBD and Spring Hill, Holiday Inn Express Brisbane Central provides easy access to the city's key areas for business and leisure.

Modern Rooms
Opened in 2017, our rooms boast stylish décor, workspace with USB ports, and a range of amenities including free WiFi, breakfast, and a 40-inch LCD TV.

Nearby Attractions
Just a short distance from Central Station and popular dining spots like Eagle Street, our hotel is also close to iconic landmarks such as Story Bridge and Treasury Building - Casino.

Ready to experience comfort and convenience in Brisbane? Book your stay at Holiday Inn Express Brisbane Central now!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the maximum occupancy for each room at the property, is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

8.6
Based on 2709 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Mazz family_with_children au
7
Pros:

Friendly and helpful staff; location; food

Cons:

Room smelt of smoke. I stay here often and never had this issue. Car park was full- first time this happened also.

2026-03-07 via Nuitee
Y
Yihao couple cn
8
2026-03-07 via Nuitee
C
Carla solo_traveller au
10
Awesome
Pros:

Breakfast buffet was excellent with great selection of items.

Cons:

There’s no dim lighting for sleeping; even with just one light on, it was still too bright for me. Or, perhaps I just didn’t know how to adjust the settings.

2026-03-07 via Nuitee
M
Marin couple au
10
2026-03-07 via Nuitee
D
Darryl couple au
8
Overall great location for easy access to Sunshine Coast also for river walks and to convention centre for events.
Pros:

Its location and easy access to walking the river boardwalk and restaurants.

Cons:

Breakfast was a bit slim for variety. Had to pay for downstairs parking.

2026-03-07 via Nuitee
C
Caitlin family_with_children au
10
2026-03-06 via Nuitee
G
Gypsy couple au
8
2026-03-05 via Nuitee
L
LUIS.ORTIZ14 family_with_children cl
10
Pros:

La localización

2026-03-05 via Nuitee
H
Haijun solo_traveller cn
1
Pros:

The room is and the breakfast is good.

Cons:

The receptionist confirmed they will send the invoice by email and never received. Booking after service team confirmed they got a reply from Holiday in and the invoice will be sent out by Holidayin. It never happens. It takes almost one month and I still did not receive the invoice.

2026-03-04 via Nuitee
V
Viral couple au
10
Cons:

Cleanliness in the room and specially the bed

2026-03-03 via Nuitee
P
PHILIPPE family_with_children fr
10
Très bon hotel
Pros:

Très bon accueil, ils nous ont donné la chambre de suite malgré notre arrivée très tôt.
Très bien situé et au calme.
Petit déjeuner simple mais bon.

Cons:

Rien

2026-03-03 via Nuitee
R
Raewyn couple au
8
2026-03-03 via Nuitee
J
José family_with_children ch
7
Pros:

Proximité avec le centre. Buffet de petit-déjeuner varié avec de bons produits

Cons:

La chambre un peu trop petite

2026-03-03 via Nuitee
M
Michele extended_group au
9
Overall pleasant experience
2026-03-02 via Nuitee
R
Robert extended_group au
8
2026-03-01 via Nuitee
D
Darbid family_with_children au
8
Pros:

Convenient location and comfortable

2026-03-01 via Nuitee
S
Samantha couple au
8
Pros:

Clean and comfortable.

2026-03-01 via Nuitee
G
Gulmira extended_group kz
10
2026-02-27 via Nuitee
P
PAWEL couple us
8
Decent budget friendly hotel, good breakfast, good location
Pros:

All OK

Cons:

bathroom has glass walls

2026-02-26 via Nuitee
L
Lauriane solo_traveller hk
9
2026-02-26 via Nuitee