Holiday Inn Express Brisbane Central by IHG

Hotels
•
Holiday Inn Express
8.6 (2709 reviews)
168 Wharf Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Professional staff
Clean and comfortable rooms
Good location
Great breakfast
Cons:
Room size
Parking issues
Inconsistent service

Categories

Cleanliness
8.31
Mixed feedback on cleanliness; some reviews highlighted clean and comfortable facilities, while others mentioned issues.
Service
9.28
Generally positive feedback on staff professionalism and helpfulness, indicating a high level of service satisfaction.
Location
9.32
Frequent mentions of excellent location, with guests appreciating its proximity to key areas.
Room Quality
7.77
Some reviews noted small rooms and problems with bedding; though others enjoyed their stays.
Amenities
8.3
General satisfaction with breakfast and other amenities, although some guests had issues with parking.
Value for Money
8.76
Overall positive sentiment regarding value, despite some reviews mentioning dissatisfaction with specific charges.
Food and Beverage
8.31
Most reviews appreciated the breakfast quality, but there were complaints about the options offered.
Overall Experience
8.78
Overall sentiment appears to be positive with several highlights despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:15

Property Description

Convenient Location
Located on the border of Brisbane CBD and Spring Hill, Holiday Inn Express Brisbane Central provides easy access to the city's key areas for business and leisure.

Modern Rooms
Opened in 2017, our rooms boast stylish décor, workspace with USB ports, and a range of amenities including free WiFi, breakfast, and a 40-inch LCD TV.

Nearby Attractions
Just a short distance from Central Station and popular dining spots like Eagle Street, our hotel is also close to iconic landmarks such as Story Bridge and Treasury Building - Casino.

Ready to experience comfort and convenience in Brisbane? Book your stay at Holiday Inn Express Brisbane Central now!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the maximum occupancy for each room at the property, is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

8.6
Based on 2709 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
7
72305c7fa5cf71c5940ed004e0b9c305 • couple • au
9
Very good great breakfast
Pros:

Very clean

Cons:

Nothing

2026-04-18 • via Nuitee
1
13768f1a09cb7349e5332e3c2f721018 • couple • au
10
2026-04-17 • via Nuitee
C
cefad910b69670298ec92e12545fff73 • couple • au
7
2026-04-17 • via Nuitee
1
18c0be2b59e371f216656fa7d3b96803 • couple • ca
9
2026-04-16 • via Nuitee
8
84ab1a32819b730948457d0b49dbd3a8 • couple • au
7
2026-04-16 • via Nuitee
3
35d81d964f83717557197c0b40894916 • couple • au
9
Cons:

Bed

2026-04-16 • via Nuitee
9
903bb4f3cd1d72cb7c196e0904877765 • solo_traveller • au
8
2026-04-16 • via Nuitee
5
5e85ecd40b2673707e7739ca55ecd04e • solo_traveller • it
10
2026-04-16 • via Nuitee
E
e313fbe48f7d72811af7f6d5151c6214 • couple • de
5
Tolles Brisbane trotz Hotel
Pros:

Die Lage war gut zu Fuß alles erreichbar

Cons:

Der Check Inn war sehr schlecht keine besondere Hilfsbereitschaft wegen nicht mehr buchbarem Parkplatz Zimmer im ersten Stock mit Aussicht auf Flachdach konnte trotz Nachfrage nicht geändert werden Dieses Hotel in Brisbane nicht empfehlenswert

2026-04-15 • via Nuitee
9
91559b1e0c8b711948641a4da7e0e408 • family_with_children • au
8
Pros:

Room very small , and A/c turned of all the time.
Had to change rooms

Cons:

As above

2026-04-14 • via Nuitee
D
d7993978b657731f17630334e098f491 • family_with_children • nc
8
2026-04-14 • via Nuitee
D
dc07c869001971ae96bca0ac1656ba50 • couple • nz
10
2026-04-13 • via Nuitee
F
fb13b5d0f964733a0183d0e5e5248ea5 • couple • nc
8
2026-04-13 • via Nuitee
8
86d870f8771573efaef5d0c4067821e6 • family_with_children • au
10
Cons:

We booked room with free breakfast but was served until 7. Our flight was 855am. We missed breakfast

2026-04-12 • via Nuitee
4
43135d79a3e573339ac40fc42e965981 • family_with_children • au
8
Pros:

Location, breakfast included

Cons:

Small rooms

2026-04-12 • via Nuitee
H
Helen • couple • nz
10
Excellent large room with great views, central to town.
Pros:

had a very large room with great views. Staff were always so helpful and friendly. Comfortable bed. Extra large bathroom. breakfast each morniing. great to have laundry on site - very useful.

Cons:

Only a couple of eating options nearby. No pool.

2026-04-11 • via Nuitee
A
antonio • couple • ca
10
Pros:

People were helpful

Cons:

We choose not to have our room serviced every day and there was supposed to be IHG points awarded to us as members but because we booked thru booking .com it appears they will not award them. As we did choose this hotel and as members we are very disappointed.

2026-04-10 • via Nuitee
A
Alexis • couple • au
9
Cleanest air conditioning, great location!
Pros:

Cleanest air conditioning I have ever experienced in a hotel. Excellent value and ideal location for walking Brisbane.

Cons:

Breakfast buffet could have had bacon.

2026-04-10 • via Nuitee
A
Ana • family_with_children • co
8
2026-04-08 • via Nuitee
P
pauline • couple • au
8
2026-04-07 • via Nuitee