Holiday Inn Express Brisbane Central by IHG

Hotels
•
Holiday Inn Express
8.6 (2709 reviews)
168 Wharf Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Professional staff
Clean and comfortable rooms
Good location
Great breakfast
Cons:
Room size
Parking issues
Inconsistent service

Categories

Cleanliness
8.31
Mixed feedback on cleanliness; some reviews highlighted clean and comfortable facilities, while others mentioned issues.
Service
9.28
Generally positive feedback on staff professionalism and helpfulness, indicating a high level of service satisfaction.
Location
9.32
Frequent mentions of excellent location, with guests appreciating its proximity to key areas.
Room Quality
7.77
Some reviews noted small rooms and problems with bedding; though others enjoyed their stays.
Amenities
8.3
General satisfaction with breakfast and other amenities, although some guests had issues with parking.
Value for Money
8.76
Overall positive sentiment regarding value, despite some reviews mentioning dissatisfaction with specific charges.
Food and Beverage
8.31
Most reviews appreciated the breakfast quality, but there were complaints about the options offered.
Overall Experience
8.78
Overall sentiment appears to be positive with several highlights despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:15

Property Description

Convenient Location
Located on the border of Brisbane CBD and Spring Hill, Holiday Inn Express Brisbane Central provides easy access to the city's key areas for business and leisure.

Modern Rooms
Opened in 2017, our rooms boast stylish décor, workspace with USB ports, and a range of amenities including free WiFi, breakfast, and a 40-inch LCD TV.

Nearby Attractions
Just a short distance from Central Station and popular dining spots like Eagle Street, our hotel is also close to iconic landmarks such as Story Bridge and Treasury Building - Casino.

Ready to experience comfort and convenience in Brisbane? Book your stay at Holiday Inn Express Brisbane Central now!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the maximum occupancy for each room at the property, is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

8.6
Based on 2709 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
J
Josh • solo_traveller • au
10
In the immortal words of Arnie “I’LL BE BACK”.
Pros:

Location, friendly & helpful staff, clean and the room was cool on a warm day.

Cons:

Nothing not to like .. all good really.

2026-03-28 • via Nuitee
B
Bosskunga • family_with_children • au
9
Pros:

Better than expected. Large clean rooms in a good location.

Cons:

Breakfast had plenty of choices but the hot food was cold!! Not sure if someone had forgotten to switch the Baine Marie on but it really was stone cold at 08.30.

2026-03-27 • via Nuitee
L
Lily • couple • au
10
2026-03-26 • via Nuitee
S
Salvatore • family_with_children • it
7
Pros:

The room was clean

Cons:

The staff was good overall.But, you need people who have good skills

2026-03-25 • via Nuitee
M
Mick • couple • gb
7
2026-03-25 • via Nuitee
W
Wee Tat Michael • family_with_children • sg
7
Pros:

No comments

Cons:

No comments

2026-03-24 • via Nuitee
T
tony • solo_traveller • au
10
2026-03-24 • via Nuitee
P
PAUL • couple • au
10
Pros:

Clean rooms and great in house breakfast.

2026-03-23 • via Nuitee
S
Susann • couple • no
9
Flott opphold og beliggenhet 👌
Pros:

Frokosten var god. Beliggenheten var for vår del perfekt, gangavstand til det aller meste. Det var også et eget rom hvor man kunne få vasket og tørketromlet klær. Det kostet lite, og man fikk med vaskepulver fra resepsjonen 👌

Cons:

Savnet litt grønt grønnsaker til frokosten, ellers var alt strålende.

2026-03-23 • via Nuitee
J
Joanne • couple • au
9
Lovely stay at holiday inn and staff were great
Pros:

This Holiday Inn is close to the city and accomodation included breakfast.

Cons:

Na

2026-03-23 • via Nuitee
E
Ellen • couple • au
9
Just a quick overnight stay as it was close to the event we were going to which ran very late into the morning hours so
Pros:

The holiday Inn was close to the venue we were visiting for the night so was very convenient. It was clean and comfortable

2026-03-22 • via Nuitee
M
Matt • solo_traveller • au
10
Perfect accommodation for an overnight stay in Brisbane. Would recommend
Pros:

Clean, comfortable and convenient

2026-03-22 • via Nuitee
M
mcgrath • family_with_children • au
10
Pros:

The staff, the bed and pillows were excellent

Cons:

Nothing i didnt like

2026-03-22 • via Nuitee
A
Alessandro • family_with_children • it
2
Pros:

L'unico fattore positivo era la posizione centrale che ci ha permesso a piedi di raggiungere molti punti turistici

Cons:

Tutto il resto. Hotel appena sufficientle, servizio in generale poco curati. Nelle aree comuni air con polare (non si poteva stare in maniche corte). Colazione terrificante, non c'era caffetteria ma solo un tap con caffè, chiedo del latte caldo e mi rispondono che non possono scaldarlo e avrei dovuto berlo freddo. Se avessi preso il cappuccino avrei dovuto pagarmelo. Cibo di qualità pessima, le uova sembravano intrise di burro, servizio lentissimo per il refill del cibo mancante che andava sollecitato più volte. Qualità estremamente bassa, servizi igienici della hall a dir poco paragonabili a quelli di una stazione. Abbiamo pagato circa 300 euro per due notti. Mai più.

2026-03-22 • via Nuitee
M
Michihiko • solo_traveller • jp
9
Pros:

Breakfast and wifi

2026-03-21 • via Nuitee
S
Saul • couple • au
10
2026-03-21 • via Nuitee
M
Michael • couple • us
8
2026-03-21 • via Nuitee
K
Kirsty • family_with_children • au
3
Pros:

Breakfast

Cons:

Ginger in all bathroom products (allergy), and no offer to help or provide an alternative when asked. Check out team member didn't bother to ask how my stay was. Coffee is terrible.

2026-03-21 • via Nuitee
O
Olesea • couple • md
8
2026-03-20 • via Nuitee
H
Heidi • family_with_children • au
8
Pros:

Small but comfortable and clean room

Cons:

Drink service seemed to take a very long time even when we were only people there

2026-03-20 • via Nuitee