Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
High pricing issues reported

Categories

Cleanliness
8.69
Several reviews mention clean rooms and facilities.
Service
9.16
Consistently excellent service highlighted across multiple reviews, especially by staff members.
Location
9.2
Guests appreciate the wonderful location in the heart of the city.
Room Quality
8.65
Generally positive feedback about room comfort, though one mention of issues with mattress.
Amenities
8.68
Amenities such as the spa and pool are positively noted in several reviews.
Value for Money
8.64
Considered worth the price based on overall positive feedback.
Food and Beverage
8.69
Food quality received positive mentions, especially regarding the lounge bar.
Overall Experience
8.66
General sentiment is very positive with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Experience the luxurious escape you deserve at the Radisson Blu Hotel & Convention Centre in Kigali, where sophistication meets comfort in an ideal location.

Indulgent Spa and Recreation
Relax at our full-service spa with rejuvenating massages and body treatments, or take a refreshing dip in one of our two stunning outdoor swimming pools. For the active traveler, our 24-hour health club and outdoor tennis court ensure you stay fit while enjoying your stay.

Gastronomic Delights
Savor delicious meals at Filini, among our five exquisite dining options, or enjoy 24-hour room service for the ultimate in comfort. For a quick snack or a delightful coffee, explore our four cafes and lounges.

Convenient Amenities
With complimentary Wi-Fi, an onsite business center, and a roundtrip airport shuttle available, your stay is equipped with everything you need. Free valet parking adds to the convenience.

Book now for an unforgettable experience!

Important information:

  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Guest Reviews

8.8
Based on 162 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
M
M.Hvamstad • solo_traveller • no
9
2026-05-23 • via Nuitee
J
Jeff • couple • ke
10
2026-05-19 • via Nuitee
J
Jean-Marc • couple • ci
8
2026-05-18 • via Nuitee
I
INTERNATIONAL LTD • family_with_children • ng
8
2026-05-15 • via Nuitee
I
Innocent • couple • ug
10
2026-05-14 • via Nuitee
S
Shivanand • couple • tz
10
2026-05-13 • via Nuitee
D
David • solo_traveller • ke
10
2026-05-13 • via Nuitee
D
Diana • couple • ca
10
2026-05-12 • via Nuitee
D
Diana • family_with_children • ca
10
2026-05-12 • via Nuitee
J
Joe Babamunumidun • solo_traveller • ae
9
Pros:

The best breakfast experience ever

2026-05-10 • via Nuitee
I
Isheanesu • solo_traveller • za
9
2026-05-09 • via Nuitee
A
Ajay • solo_traveller • ae
9
Overall good value for money
Pros:

Location, space, neatness, good service

Cons:

Had a slight failure of with water supply in morning

2026-05-08 • via Nuitee
R
Ruurd • family_with_children • nl
4
teleurstellend
Pros:

mooi gebouw goede locatie

Cons:

De reden voor de boeking was de aanwezigheid van een zwembad, maar ze hebben niet vermeld dat het zwembad buitengebruik was.
We waren bij uitchecken iets vergeten uit de kamer, we kwamen er meteen achter binnen een uur! 10x gebelt , maar alle telefoons werkte niet, ook gemaild maar kreeg pas na drie mailtjes en 24 uur later een antwoord. Spullen hadden ze uiteraard niet gevonden.

2026-05-07 • via Nuitee
T
Tweheyo • family_with_children • ug
10
Amazing
Pros:

Everything was great! From the staff to the rooms, to the meals, excellent!!!

Cons:

Nothing all was good.

2026-05-05 • via Nuitee
I
Innocent • couple • ug
10
2026-05-04 • via Nuitee
W
Wiggers • couple • be
8
2026-05-04 • via Nuitee
T
Tamaraulayefa • solo_traveller • ng
9
2026-05-03 • via Nuitee
A
Aziz • solo_traveller • ae
10
2026-05-03 • via Nuitee
S
Simon • solo_traveller • de
3
Cons:

my room rate was too high. I paid too much. They changed the rate and the price was much lower in the app a few days before arrival. Very shady.

2026-04-30 • via Nuitee
S
Sa’adatu • couple • ng
10
2026-04-29 • via Nuitee