Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
High pricing issues reported

Categories

Cleanliness
8.69
Several reviews mention clean rooms and facilities.
Service
9.16
Consistently excellent service highlighted across multiple reviews, especially by staff members.
Location
9.2
Guests appreciate the wonderful location in the heart of the city.
Room Quality
8.65
Generally positive feedback about room comfort, though one mention of issues with mattress.
Amenities
8.68
Amenities such as the spa and pool are positively noted in several reviews.
Value for Money
8.64
Considered worth the price based on overall positive feedback.
Food and Beverage
8.69
Food quality received positive mentions, especially regarding the lounge bar.
Overall Experience
8.66
General sentiment is very positive with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Experience the luxurious escape you deserve at the Radisson Blu Hotel & Convention Centre in Kigali, where sophistication meets comfort in an ideal location.

Indulgent Spa and Recreation
Relax at our full-service spa with rejuvenating massages and body treatments, or take a refreshing dip in one of our two stunning outdoor swimming pools. For the active traveler, our 24-hour health club and outdoor tennis court ensure you stay fit while enjoying your stay.

Gastronomic Delights
Savor delicious meals at Filini, among our five exquisite dining options, or enjoy 24-hour room service for the ultimate in comfort. For a quick snack or a delightful coffee, explore our four cafes and lounges.

Convenient Amenities
With complimentary Wi-Fi, an onsite business center, and a roundtrip airport shuttle available, your stay is equipped with everything you need. Free valet parking adds to the convenience.

Book now for an unforgettable experience!

Important information:

  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Guest Reviews

8.8
Based on 162 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
A
Adventure Palz • solo_traveller • ug
10
Worth Everything A Traveler Would Wish
Pros:

The Reception and Location are amazing .....the facility is absolutely neat

Cons:

The Corridor to the room is a bit corrugated, Needs enough aeration

2026-07-10 • via Nuitee
M
Marko • couple • si
4
Reception bad, all services bad, only one man from concierge is professional
Pros:

Average

Cons:

A lot

2026-07-10 • via Nuitee
A
Abdul • solo_traveller • ng
8
Cons:

Pls the hotel should look into the situation of paying additional money of 50$ to receive a visitor not an additional person in ur room is not done anywhere.

2026-07-09 • via Nuitee
A
Ali • couple • om
8
2026-07-09 • via Nuitee
A
Abdul • solo_traveller • ng
8
Pros:

The staff are good especially Rebecca, peace, irene and abubakar

Cons:

Pls the hotel should look into the situation of paying additional money of 50$ to receive a visitor not an additional person in ur room is not done anywhere.

2026-07-09 • via Nuitee
A
Ali Sagir • solo_traveller • ng
9
Pros:

Location, breakfast and room. I recommend this hotel for conference and accommodation. KCC is the best place in kigali

Cons:

Nothing. I like everything

2026-07-07 • via Nuitee
A
Ali Sagir • solo_traveller • ng
10
Pros:

Excellent

Cons:

Nothing

2026-07-07 • via Nuitee
Y
Yahaya • couple • ng
10
Satisfied
Pros:

Serene Environment, hospitality, politeness.

Cons:

Lack of different options during breakfast. It's always grilled potatoes and rice. No pasta, No noodles i

2026-07-05 • via Nuitee
Y
Yahaya • couple • gb
9
2026-07-05 • via Nuitee
J
Jafar • solo_traveller • ng
10
2026-07-04 • via Nuitee
B
Bruno • couple • br
10
2026-07-04 • via Nuitee
E
ENIS • solo_traveller • ch
8
2026-07-04 • via Nuitee
Z
Zac • solo_traveller • za
9
2026-07-03 • via Nuitee
B
Boikhutso • solo_traveller • bw
8
Okay
Pros:

Restaurant was fine but staff was inattentive

Cons:

Better bathroom - plus fittings had wires sticking out in room

2026-07-02 • via Nuitee
K
Karorero • couple • bi
9
2026-07-01 • via Nuitee
A
Amanat • solo_traveller • kz
9
Pros:

Location, restaurant at lobby, chess

Cons:

It was said at check in that we have breakfast included as complimentary, but unfortunately when I come the restaurant refused me

2026-06-30 • via Nuitee
A
Ayomide • solo_traveller • ng
10
2026-06-28 • via Nuitee
S
Shivanand • solo_traveller • tz
10
Excellent hotel with outstanding facilities and service. A special mention to the pianist in the lobby—his beautiful mus
2026-06-28 • via Nuitee
M
Mark • solo_traveller • ug
9
Very nuce place but cleabers take long to clean room
Pros:

Rooms very nice

Cons:

Cleaning

2026-06-28 • via Nuitee
S
Shivanand • solo_traveller • tz
10
Excellent hotel with outstanding facilities and service. A special mention to the pianist in the lobby—his beautiful mus
2026-06-28 • via Nuitee