Hotel Indigo Denver Downtown - Union Station by IHG

Hotels
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Hotel Indigo
9 (988 reviews)
1801 Wewatta Street , Denver , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Quality
Cons:
Staffing issues
Noisy heating
Parking costs

Categories

Cleanliness
8.33
Generally mentioned as very clean, but with a few issues noted.
Service
9.3
Staff was great, but there were mentions of short staffing and a rude staff experience.
Location
9.34
Multiple reviews praised the ideal and convenient location.
Room Quality
9.29
Rooms were often noted as clean, comfortable, and spacious.
Amenities
8.82
Amenities were appreciated, though specific mentions were limited.
Value for Money
8.78
Generally perceived as good value, though parking costs were highlighted.
Food and Beverage
8.83
Breakfast received positive remarks; however, limited mentions overall.
Overall Experience
9.3
Most guests left with a positive impression, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodations
Hotel Indigo Denver Downtown - Union Station offers stylish rooms equipped with all the modern amenities you need for a comfortable stay, including free WiFi, flat-screen TVs, and cozy seating areas.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk. The hotel also features a business centre and an ATM machine on-site for added comfort during your stay.

Prime Location
Located just steps away from Union Station and the city centre, Hotel Indigo is the perfect choice for travelers interested in exploring popular attractions like Coors Field and Larimer Square. Book now for a memorable stay in Denver!

Important information:

When booking a rate with breakfast included, please note that only breakfast for 2 guests is included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 988 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
D
Duran • solo_traveller • us
10
2026-03-14 • via Nuitee
H
Henri • couple • fi
10
2026-03-13 • via Nuitee
I
Ian McFarland • family_with_children • co
10
2026-03-12 • via Nuitee
S
sarah • couple • us
5
I travel a lot to Denver and have stayed in various hotels, I would not stay in this one again as the price was not wort
Pros:

clean bed and facilities, complimentary beer and wine was nice as well.

Cons:

views and location were lackluster for the price. Online reviews boasted great views of the city. I paid for a deluxe king and the view was of the back side of the building with a drainage pipe and a very dead decomposed bird, did not make for a very romantic view at all. Parking was extremely expensive, parked across the street for less than half the prove the hotel charged for self parking. Noise levels were not great, could hear people talking next door and the heater was extremely loud. Fan in the bathroom just constantly runs and does not turn off

2026-03-06 • via Nuitee
R
Roy • couple • us
9
Mostly great
Pros:

Great location, nice decor, helpful staff

Cons:

The HVAC sounded like a jet landing in the room. Needs to be fixed

2026-03-04 • via Nuitee
N
natalia • family_with_children • pa
7
ok
Pros:

location cleaness the bed was comfy

Cons:

the door of the restroom,
I did not feel the privacy

2026-02-27 • via Nuitee
L
Lakshman • extended_group • us
7
Good for location and courtesy and very basic comfort and cleanliness. Not good if you’re looking fo
Pros:

Great location. Clean overall. Courteous staff

Cons:

Lighting in room (#650) was very spare and poor. The ceiling in the room was unfinished, showing grey concrete slabs and done moisture patches. It darkened a room that slready had very poor lighting. Charging connections were very poor and outdated.

2026-01-27 • via Nuitee
J
jason • family_with_children • us
10
2026-01-27 • via Nuitee
A
Aguilar • family_with_children • us
8
Pros:

The location around around union station restaurant lots of bars.

Cons:

The restaurant , my steak was cold.

2026-01-26 • via Nuitee
M
Michael • solo_traveller • us
9
2026-01-25 • via Nuitee
S
Sue • couple • us
10
2026-01-25 • via Nuitee
R
Richard • couple • us
5
Would look elsewhere if staying near Union Station again.
Pros:

Front desk staff is critical to your impression of a hotel. We did not feel welcome.

Cons:

The offer of credit toward purchases to offset the $25 fee were insufficient, just causing you to spend more money in the hotel.

2026-01-19 • via Nuitee
N
Nhu • couple • us
9
It was such a wonderful stay and the hotel staff were great.
Pros:

Staff was exceptional and location was prime. We enjoyed our stay very much. The hotel bar and restaurant were also super enjoyable with the kindest bartenders and wait staff.

Cons:

The only issue we had was that the rack holding the shampoo, conditioner, and soap fell off of the wall. The rack was held on just by double tape. That was the only issue.

2026-01-19 • via Nuitee
L
Leslie • solo_traveller • us
10
Pros:

Staff was very friendly, my room was very clean

2026-01-19 • via Nuitee
D
Dylan • couple • us
1
Charged me 100$ more than what it said it would be on here and then I had to pay another 100$ for parking, breakfast was
2026-01-19 • via Nuitee
D
Donald • couple • us
7
Nice
Pros:

Clean room

Cons:

Air conditioner was loud

2026-01-19 • via Nuitee
F
Fabian • family_with_children • us
10
Would come back again
Pros:

Location to train station, Very Clean Rooms, Staff is friendly and helpful

Cons:

No pool

2026-01-19 • via Nuitee
D
Daniela • couple • us
10
2026-01-19 • via Nuitee
S
Sara • extended_group • us
1
Location: good Room: okay staff: Horrible
Pros:

The property was in a good location.

Cons:

The young lady working on October 4th in the morning was rude and immediately had an attitude before anything was even said. She should maybe find a new job that brings her joy.

2026-01-19 • via Nuitee
J
Joseph • couple • us
9
2026-01-19 • via Nuitee