Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
High pricing during peak times
Service could be improved during busy periods

Categories

Cleanliness
8.43
Generally clean but some reviews mentioned the need for refreshment.
Service
9.4
Staff were friendly and accommodating, though some felt overwhelmed.
Location
9.24
Excellent location in nature, ideal for relaxation.
Room Quality
8.69
Rooms were generally comfortable and well-designed.
Amenities
8.72
Amenities were appreciated but some aspects needed improvement.
Value for Money
8.68
Some visitors felt the price was high but featured good services.
Food and Beverage
8.93
Food was generally praised, with good variety at breakfast.
Overall Experience
9.1
Overall, guests had a wonderful experience and enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Mountain Retreat in Hakone

Serenity Amidst Nature: Nestled in the mountain ranges of Hakone, HAKONE RETREAT FÖRE offers a tranquil escape in the Sengokuhara Hot Springs region.

Relaxation at its Best: Guests can unwind in the outdoor hot spring bath while enjoying the picturesque forest views or opt for the indoor public bath with a panoramic natural backdrop.

Culinary Delights: Indulge in a culinary journey at the on-site restaurant featuring seasonal local ingredients, savor fresh bread from the bakery each morning, and relax at the in-house cafe with a complimentary drink.

Book now to experience a harmonious blend of luxury and nature at HAKONE RETREAT FÖRE.

Important information:

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests are requested to notify the property in advance of their expected arrival times. Contact details can be found on the booking confirmation.

Guests without a dinner-inclusive plan who want to eat dinner at the property must make a reservation at least by the afternoon of the arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for ¥10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1642 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.93
Overall Experience: 9.1
A
Akira solo_traveller jp
8
癒し
Pros:

静寂とそれに見合うレベルのサービス

Cons:

朝食のスタートが遅い

2026-06-27 via Nuitee
K
Karla solo_traveller th
9
Ok
2026-06-26 via Nuitee
M
Murakami couple jp
10
現実逃避
Pros:

スタッフが親切だった

Cons:

特にない

2026-06-26 via Nuitee
A
Amelia couple gb
10
Perfect retreat for a few days relaxing
Pros:

The setting is stunning and it feels like calm after the bustle of the cities

2026-06-26 via Nuitee
S
Shani couple il
9
Pros:

Beautiful grounds, comfortable room with an amazing view. Loved the onsen. Breakfast was great. The staff was incredibly kind, free coffee and tea.

Cons:

Restaurant was ok, I think I expected a little more from this dinner.

2026-06-24 via Nuitee
L
Llinas solo_traveller es
10
2026-06-24 via Nuitee
C
Christian extended_group de
9
2026-06-22 via Nuitee
Y
Yui couple jp
6
Pros:

ボードゲームができる施設、無料ドリンクや軽食、さらには靴下までもらえて特別感があった。
温泉の露天風呂が最高だった。
朝食がとても美味しかった。

Cons:

部屋を案内してくれたスタッフにどこで靴を脱げばいいのか聞き、靴下の状態で部屋の説明を聞いていたが、その間スタッフ自身はずっと土足で部屋の中を歩いていて不快に感じた。
1日目の15時から空調を10度設定でつけていたが、その日の就寝時間23時頃まで湿気がすごくてずっと暑かった。

2026-06-20 via Nuitee
M
Martha family_with_children us
9
Incredible views and peaceful retreat.
Pros:

Beautiful Onsen experience. Spa services were great.

Cons:

Maybe more choices for dinner.

2026-06-20 via Nuitee
M
Morizumi family_with_children jp
10
2026-06-19 via Nuitee
‘j couple nl
10
2026-06-17 via Nuitee
N
NORIKO couple jp
10
2026-06-16 via Nuitee
J
Jan couple nl
9
Top!
Pros:

Top, heerlijk relaxed locatie

2026-06-15 via Nuitee
C
CHIH YUAN couple tw
9
2026-06-14 via Nuitee
A
ami family_with_children jp
10
箱根は家からも近くて、気晴らしに何度も行っているが、同価格帯の他施設と比べて、スタッフ対応と飯が圧倒的にいい
Pros:

夕食のクオリティが高い。稀に見る良い素材と良いレイヤリングの完成度の高い拘った品揃えでした。

Cons:

虫フレンドリーなので、部屋内の虫対策をしたいけど、グッズがない。

2026-06-12 via Nuitee
A
Anna couple de
10
Entspannung pur 🤍
Pros:

Es ist ein wahres Retreat! Mitten im Wald, kostenlos sehr leckerer Cappuccino, reichhaltiges Frühstücksbuffet, tolles Personal, Zimmer mit Blick waldblick.

2026-06-12 via Nuitee
E
Egor solo_traveller rs
6
Pros:

Отель расположен в прекрасном месте, территория очень красивая, и завтрак довольно разнообразный. Природа вокруг включая насекомых и лягушек, которые проживают прямо на территории

Cons:

В погоне за дизайном отель оказался неудобным, много скользких мест, острые углы у мебели об которые бьёшься пальцами ног, потрёпанный онсен. Кофе который заявлен как бесплатный, не вкусный и постоянно перегретый, хотя делается на прекрасной кофемашине.

2026-06-11 via Nuitee
K
KAGARI couple jp
10
2026-06-11 via Nuitee
S
suefuji couple jp
9
最高! 絶対にまた泊まりにきます。
Pros:

雨の日も陽が差しても気持ちのいい空間で、食事もお庭も最高でした。
お風呂に虫一つ、はっぱ1枚浮かんでおらず、感激しました。
お食事は、ぜひつけたほうがいいと思います。

Cons:

夜、森に少しでもライトアップがあったらいいなと思いました。
真っ暗になると、カーテン閉めちゃうので。
せめて10時くらいまでとか・・・
野生の生き物に迷惑ですかね・・・。

2026-06-10 via Nuitee
E
Elizabeth family_with_children au
9
Just what we needed after a hectic week in Tokyo.
Pros:

Beautiful peaceful location. Gorgeous spacious rooms

Cons:

The curved side wall in the bedroom was interesting.

2026-06-10 via Nuitee