Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
High pricing during peak times
Service could be improved during busy periods

Categories

Cleanliness
8.43
Generally clean but some reviews mentioned the need for refreshment.
Service
9.4
Staff were friendly and accommodating, though some felt overwhelmed.
Location
9.24
Excellent location in nature, ideal for relaxation.
Room Quality
8.69
Rooms were generally comfortable and well-designed.
Amenities
8.72
Amenities were appreciated but some aspects needed improvement.
Value for Money
8.68
Some visitors felt the price was high but featured good services.
Food and Beverage
8.93
Food was generally praised, with good variety at breakfast.
Overall Experience
9.1
Overall, guests had a wonderful experience and enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Mountain Retreat in Hakone

Serenity Amidst Nature: Nestled in the mountain ranges of Hakone, HAKONE RETREAT FÖRE offers a tranquil escape in the Sengokuhara Hot Springs region.

Relaxation at its Best: Guests can unwind in the outdoor hot spring bath while enjoying the picturesque forest views or opt for the indoor public bath with a panoramic natural backdrop.

Culinary Delights: Indulge in a culinary journey at the on-site restaurant featuring seasonal local ingredients, savor fresh bread from the bakery each morning, and relax at the in-house cafe with a complimentary drink.

Book now to experience a harmonious blend of luxury and nature at HAKONE RETREAT FÖRE.

Important information:

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests are requested to notify the property in advance of their expected arrival times. Contact details can be found on the booking confirmation.

Guests without a dinner-inclusive plan who want to eat dinner at the property must make a reservation at least by the afternoon of the arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for ¥10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1648 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.93
Overall Experience: 9.1
C
Clara couple de
10
Pros:

Everything! Especially the little thought through details (architecture & service). We had an amazing 1 night stay, with onsen, breakfast, free coffee, making my own tea with fresh herbs and flowers, nature sounds right outside our window etc.

2026-07-18 via Nuitee
E
Emeline family_with_children fr
10
Un service exceptionnel
Pros:

Tout était parfait. Que de petites attentions tout au long du séjour (glaces offertes l’après midi, café et thé à volonté,…)

Cons:

Rien

2026-07-17 via Nuitee
C
Chihiro solo_traveller jp
9
2026-07-17 via Nuitee
S
Samvit solo_traveller in
10
2026-07-17 via Nuitee
R
Renzo solo_traveller it
9
Pros:

The location is unreal: lost in the middle of the woods, surrounded by peace and quiet.
Room is wide open into the forest.
Rich breakfast buffet and good choice for dinner. (maybe they could find a more flexible formula for stays longer than 2 nights).

2026-07-16 via Nuitee
Y
Yookyung solo_traveller us
10
Pros:

I loved the everything there. The location, Lodging places, food and services... it was the highlight of our trip.

2026-07-16 via Nuitee
I
Inês couple pt
10
2026-07-13 via Nuitee
A
Antoinette solo_traveller nl
9
2026-07-11 via Nuitee
I
ITAI solo_traveller il
9
Pros:

מיקום המלון בתוך יער, חדרים גדולים

Cons:

לא ממש נקי, עלות גבוהה יחסית, אין טלוויזיה בחדר!

2026-07-10 via Nuitee
A
Aiko solo_traveller jp
10
2026-07-09 via Nuitee
M
Mads Nygaard couple dk
8
Cons:

Maden er virkelig ikke noget at skrive hjem om.

2026-07-06 via Nuitee
T
Tivadar solo_traveller hu
8
Rundown rooms, excellent food, soso onsen
Pros:

The restaurant building is beautiful and the food is excellent, both the breakfast and dinner

Cons:

Our room desperately needed a paint and a big clean and update. The onsen was okay, but soulless.

2026-07-04 via Nuitee
V
Vu family_with_children us
10
The service was excellent. We were able to get a driver to take us to a nearby restaurant offsite!
Pros:

The property was very serene and calming. Loved the ambience.

Cons:

I didn’t like carpeting in the main bedroom. I wished it was hardwood like the rest of the room.

2026-06-30 via Nuitee
A
Akira solo_traveller jp
8
癒し
Pros:

静寂とそれに見合うレベルのサービス

Cons:

朝食のスタートが遅い

2026-06-27 via Nuitee
M
Murakami couple jp
10
現実逃避
Pros:

スタッフが親切だった

Cons:

特にない

2026-06-26 via Nuitee
A
Amelia couple gb
10
Perfect retreat for a few days relaxing
Pros:

The setting is stunning and it feels like calm after the bustle of the cities

2026-06-26 via Nuitee
K
Karla solo_traveller th
9
Ok
2026-06-26 via Nuitee
L
Llinas solo_traveller es
10
2026-06-24 via Nuitee
S
Shani couple il
9
Pros:

Beautiful grounds, comfortable room with an amazing view. Loved the onsen. Breakfast was great. The staff was incredibly kind, free coffee and tea.

Cons:

Restaurant was ok, I think I expected a little more from this dinner.

2026-06-24 via Nuitee
C
Christian extended_group de
9
2026-06-22 via Nuitee