Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Turkish hospitality
Cons:
No cons mentioned

Categories

Cleanliness
1
Standard quality for this hotel tier.
Service
1
Fabulous helpfulness and kindness from staff, including Polat, Cumali, Eylūl, Berkay, Ahmet, Azra, and Eda.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Enjoyed every minute of the stay, reflecting a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 20:28

Property Description

Luxurious Accommodation
Royal Seginus offers elegantly designed rooms with modern amenities including TV, safety box, and private bathrooms.

Gastronomic Delights
Indulge in a culinary journey at the à la carte restaurant serving a variety of international and local cuisines. Enjoy buffet-style meals and unwind at the bar or snack bar.

Relaxation and Recreation
Unwind at the spa with a soothing massage or pamper yourself in the hammam, sauna, and hot tub. The indoor and outdoor pools provide the perfect setting to soak up the Mediterranean sun.

Experience the epitome of luxury and relaxation at Royal Seginus. Book your stay now for an unforgettable experience.

Important information:

At check-in, guests are required to pay the total amount of their stay in cash or by credit card with 3D security. Credit cards without 3D security are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Apr 1, 2026 until Sat, Oct 31, 2026
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 324 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mohammad solo_traveller il
1
Pros:

.

Cons:

Very Disappointing Stay – Repeated Service & Technical Failures .
I am extremely disappointed with our stay at Royal Seginus. For a hotel of this category, the level of service and maintenance is completely unacceptable.
Throughout our stay in Room, we experienced a continuous series of frustrating issues:
1. Safe Box Issues: The room safe malfunctioned multiple times, locking our money and essentials inside. Getting maintenance to unlock it took far too long, causing major stress and inconvenience when we urgently needed our belongings.
2. Housekeeping & Power: Housekeeping removed our key card from the slot, leaving the room without power. To make matters worse, the replacement card provided by reception didn't work either.
3. No Hot Water: We returned late at night with our 1-year-old child to take a shower, only to find there was no hot water at all, forcing us to give our child a cold shower late at night.
Overall, the poor communication, lack of urgency from staff, and recurring technical failures ruined our experience. I would not recommend this hotel until management seriously improves its maintenance standards and guest service.

2026-08-08 via Nuitee
M
Mesut Gelec family_with_children ch
1
Cons:

### Für diesen Preis eine Frechheit

Es war unser zweiter Aufenthalt im Royal Seginus. Dieses Mal sind wir mit Familie und Freunden angereist – insgesamt **12 Personen**. Da wir das Hotel bereits kannten und erneut empfohlen hatten, war es mir am Ende wirklich peinlich, dass **alle 12 Personen enttäuscht waren und sich beschwert haben**.

Dreckige Tische, geschmackloses Massenessen, teilweise kaltes Fleisch und schlechter Service. Am Pool kaum Kellner und teilweise **20–25 Minuten Wartezeit für ein einziges Getränk**.

Besonders schlimm: Offensichtlich stark betrunkene Gäste bekamen weiterhin doppelte alkoholische Getränke. Die Situation wurde so unangenehm, dass unsere Kinder Angst bekamen und wir uns zurückziehen mussten.

Wir haben allein für unseren Familienurlaub rund **eine halbe Million türkische Lira** bezahlt. Bei diesem Preis ist diese Leistung nicht akzeptabel.

**Ich habe das Hotel empfohlen und mich am Ende vor unseren Gästen dafür geschämt. Zweiter Besuch – definitiv der letzte.**

2026-08-08 via Nuitee
F
Fouad extended_group sa
1
مكان سبء Bad experience and not a 5-star standard
Pros:

Disappointing experience and definitely not a 5-star standard.

We were forced to pay an additional €728 for our 2-year-old child, despite our Booking.com reservation stating that the child was free. During housekeeping, my wife’s ring went missing from the room. We reported it immediately, but received no meaningful response or follow-up.

The cleanliness was also below expectations. Compared with other 5-star hotels and resorts we have experienced in Antalya, this hotel does not deserve more than 3.5/5 in my opinion. The price is high, but the overall experience and value are not there.

تجربة مخيبة للآمال وبالتأكيد لا ترقى إلى مستوى فندق 5 نجوم.

تم إجبارنا على دفع 728 يورو لطفل عمره سنتان رغم أن حجزنا عبر Booking.com ينص على أن إقامة الطفل مجانية. كما اختفى خاتم زوجتي من الغرفة أثناء التنظيف، وأبلغنا الفندق فورًا، لكن للأسف لم نجد أي تجاوب أو متابعة جادة.

النظافة أيضًا دون المستوى المتوقع. وبالمقارنة مع فنادق ومنتجعات 5 نجوم أخرى جربناها في أنطاليا، لا أرى أن الفندق يستحق أكثر من 3.5 من 5. السعر مرتفع، لكن التجربة والقيمة مقابل المال لا تبرران ذلك.

Cons:

Disappointing experience and definitely not a 5-star standard.

We were forced to pay an additional €728 for our 2-year-old child, despite our Booking.com reservation stating that the child was free. During housekeeping, my wife’s ring went missing from the room. We reported it immediately, but received no meaningful response or follow-up.

The cleanliness was also below expectations. Compared with other 5-star hotels and resorts we have experienced in Antalya, this hotel does not deserve more than 3.5/5 in my opinion. The price is high, but the overall experience and value are not there.

تجربة مخيبة للآمال وبالتأكيد لا ترقى إلى مستوى فندق 5 نجوم.

تم إجبارنا على دفع 728 يورو لطفل عمره سنتان رغم أن حجزنا عبر Booking.com ينص على أن إقامة الطفل مجانية. كما اختفى خاتم زوجتي من الغرفة أثناء التنظيف، وأبلغنا الفندق فورًا، لكن للأسف لم نجد أي تجاوب أو متابعة جادة.

النظافة أيضًا دون المستوى المتوقع. وبالمقارنة مع فنادق ومنتجعات 5 نجوم أخرى جربناها في أنطاليا، لا أرى أن الفندق يستحق أكثر من 3.5 من 5. السعر مرتفع، لكن التجربة والقيمة مقابل المال لا تبرران ذلك.

2026-08-08 via Nuitee
M
Mesut solo_traveller ch
1
Cons:

### Sehr enttäuschend – unser zweiter Aufenthalt

Dies war unser zweiter Aufenthalt im Royal Seginus und leider eine große Enttäuschung. Die Tische im Außenbereich waren häufig sehr dreckig. Das Essen wirkte wie reine Massenabfertigung: wenig Geschmack und teilweise sogar kaltes Fleisch.

Am Pool war der Service besonders schlecht. Teilweise gab es keine Kellner und für ein Getränk mussten wir an der Bar mehrfach 20–25 Minuten anstehen. Vier Tage lang lief außerdem die Musik am Pool ständig mit Unterbrechungen.

Auch der Service an den Tischen war enttäuschend. An einem Tisch, an dem nur unsere Kinder saßen, wurden sie praktisch nicht bedient. Kellner nahmen Bestellungen auf und verschwanden danach teilweise einfach.

Besonders negativ fanden wir den Umgang mit stark alkoholisierten Gästen. Obwohl deutlich erkennbar war, dass manche Gäste bereits stark betrunken waren, bekamen sie weiterhin doppelte alkoholische Getränke. Die Situation wurde so unangenehm, dass unsere Kinder Angst bekamen und wir uns auf unser Zimmer zurückziehen mussten.

Für 10 Tage Familienurlaub haben wir rund eine halbe Million türkische Lira bezahlt. Für diesen Preis sind Sauberkeit, Essensqualität und Service absolut enttäuschend. Wir bereuen es sehr, so viel Geld für diesen Aufenthalt bezahlt zu haben. Nach unserem zweiten Besuch werden wir nicht wiederkommen.

2026-08-08 via Nuitee
A
Adumitrachy solo_traveller ro
10
2026-08-07 via Nuitee
מגאהד family_with_children il
8
2026-08-06 via Nuitee
A
Ali Faizan family_with_children pk
9
Pros:

Ahmet at the reception was excellent! A very sweet and jolly fellow who gave us a free upgrade to a pool view room. Recommend to find Ahmet while checking in. 10/10

2026-08-05 via Nuitee
U
Ufuk family_with_children dk
1
2026-08-05 via Nuitee
S
siham family_with_children ma
8
2026-08-04 via Nuitee
U
Uliana family_with_children pl
5
Действительно ли вы считаете что такой персонал, с таким общением, достоин работать в отели вашего уровня?
Pros:

Хорошие детские бассейны, очень вкусная еда, каждый вечер шоу программы и хороший пляж

Cons:

По приезду стояли ждали пока персонал договорит на рецепции, у них был бурный диалог, потом нас не могли заселить, через 30 минут ожидания я подошла на рецепцию узнать решилось что-то или нет, в ответ получила агрессивный ответ и плюс ко всему этому начали махать руками прям в лицо, помог нам в итоге мальчик с отдела багажа, вроде начальник отдела, который говорит по русски и учился в Одессе. Замечательный человек 👍 потом мы не могли добиться уборки 4 дня в номере, звонили по телефону , просили уборку, вместо этого два раза получили бумажку что не можем убраться включена кнопка не беспокоить, мы 10 раз проверяли что б эта кнопка не горела и даже фотографировали эту бумажку рядом с кнопкой где горела УБОРКА. На 4 человека было только 3 кровати и диван, на котором не было постельного, звонили 7 раз, 7 раз что б принесли постельное, в итоге на следующий день получили только простынь 👍

2026-08-04 via Nuitee
N
nael extended_group il
10
Pros:

The hotel exceeded our expectations in every way. We highly recommend it to anyone looking for a relaxing and luxurious holiday in Antalya, and we would definitely stay here

2026-08-03 via Nuitee
B
Bektas solo_traveller ch
4
Pros:

Yemekler güzeldi

Cons:

Servis yapan personal az yetersiz 40 kişilik servis kime yetişecek kalabalik çok çok yoğun
Güçlerinin üstünde insan geliyo ve yetişemiyorlar herkese buda kaliteyi düşürür benim görüşüm personal koşturuyo hakkini yememek lazim en az bi 20 kişi daha eklenmesi lazim

2026-08-03 via Nuitee
J
Jean Karatouliotis solo_traveller ie
10
Phenomenal hotel, few minor hiccups. Overall absolutely worth it.
Pros:

The hotel was phenomenal, the rooms were incredible, food was fantastic.

Cons:

The rude staff at waterpark when my daughter didn't have a grey bank, went to guest relations to get it and she made me write out the whole indemnity form. Its 2026, photocopy the forms so parents can sign them.

The mosquito's were relentless

2026-08-03 via Nuitee
V
Veli couple nl
8
Alles was goed alleen bar was elke keer druk je kon bijna geen drank krijgen te lange rij elke keer en weinig personeel
Pros:

Goed

Cons:

Alles was prima

2026-08-02 via Nuitee
L
Laura family_with_children hu
10
Pros:

Delicious food, spacious rooms, exciting aqua park and entertainment park, perfect with kids.

2026-08-02 via Nuitee
J
Joana couple ch
8
2026-07-23 via Nuitee
A
Adil family_with_children se
10
2026-07-21 via Nuitee
R
Resül family_with_children ch
1
War das Geld nicht Wert überteuert
Cons:

sehr dreckige tische aussenbereich.
Essen massenverarbeitung ohne geschmack, Fleisch kalt Essen müssen. Zimmer Meerblick jedoch kleiner spalt zum meer. Seither wird meine Tel. als Spam genutzt erhalte anrufe aus aller Welt auf einmal unglaublich

2026-07-18 via Nuitee
A
Anas Daqduqi solo_traveller il
6
: Good facilities, but cleanliness and food need major improvement
Pros:

Beautiful outdoor area and well-maintained swimming pools.
Most of the staff were friendly, welcoming, and helpful.
The hotel has a pleasant atmosphere and good facilities

Cons:

The cleanliness of the room was below expectations, and the outside of the room door was also dirty.
The restaurant hygiene needs major improvement. The dining tables and utensils were often not clean.
The food lacked variety and remained almost the same throughout my entire stay.
One staff member treated me disrespectfully, although the rest of the staff were polite and professional

2026-07-18 via Nuitee
S
Suhaib solo_traveller iq
10
2026-07-17 via Nuitee