Islay House

The largest rooms that we have rented in Scotland and it’s very elegant and has a great history

My wife and I had a great time here. We will definitely come back.

It’s a beautiful hotel with an interesting history. The room was clean, spacious and sumptuous.

Beautiful house - lovely staff

It was a magical experience. The building itself was stunning, and the room really felt worthy of royalty. We stayed in 7 different hotels on our trip, and this one was by far our favorite.

This was the best stay of my vacation. I arrived earlier than I had announced, though there were no staff present at that time walking around the house was an experience. Though much of the house is under renovation it was gorgeous. Staff quickly checked me in and the room was absolutely spectacular, I felt like I was in a room for a prince. I very much look forward to coming to islay again and seeing the fully renovated manor and seeing if back up to its former glory.

Bedroom and facilities in room very good , just more staff needed and to make sure you don’t run out of coffee pods. Felt sorry for one person juggling it all

Very polite staff. Services us being ramped up as we speak. Currently only breakfast service

Don’t let the outside fool you. This 16th century building has been nicely restored inside.

Very welcoming and friendly staff working hard to ensure all guests are happy.

Great place but the staff is nowhere to be seen. You always have to wave at a camera for someone to appear a few minutes later.

Only open for a couple of months, staff went to great lengths to get it right. They were pleasant, helpful and couldn’t do enough to ensure we enjoyed our stay.

The place was beautiful but could use some refreshing. Overall we’re glad we stayed there, it’s like being in Downton Abby. Staff was very friendly and helpful. Make sure you have dinner reservations way ahead of your stay.

Lovely room, outstanding location and excellent breakfast! Only two issues: the room key did not lock the door and the hand spray in the shower did not work.

My wife and I booked two nights at the Islay House at a cost of £520. We chose it because of the gourmet restaurant and the availability of a room with a bath. We arrived off the ferry at 1.00 pm but we’re told to return later. There was no mention of the closure of the restaurant. When we returned, the manager told us that the restaurant was closed and gave us a room without a bath - we discovered later that rooms with baths were available.

There was no advance email warning about the restaurant and menus and photos still appear on the website. The manager attempted to book us into local restaurants, but all were full. We finally had to drive five miles and wait an hour to collect a poor quality takeaway from an Indian restaurant.

The manager was unapologetic and refused to offer any refund. Her behaviour was totally unacceptable.

The staff went above and beyond to make our stay at Islay House amazing.

this property is for sale and it was obvious in the service

Beautiful property - quiet, peaceful and comfortable. I would definitely go back.

The house is beautiful and breakfast good but that’s about it. Rooms aren’t properly cleaned and windows are broken. Staff isn’t helpful and there’s something really strange about this place. And clearly over prized! Chose another hotel if you’re going to Islay

Staying at Islay house felt like being trasported in time. Beuatiful house with great service. Just perfect!