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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Tour desk
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Ironing service
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Car hire
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Currency exchange
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Private check-in/check-out
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Allergy-free room
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Shared kitchen
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Public transport tickets
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Cooking class
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Explore Phong Nha with Ease
Unwind at Phong Nha Midtown hotel with free bikes to explore the area, a charming garden, and a relaxing terrace. Indulge in delicious meals at the on-site restaurant after a day of adventure.
Comfort and Convenience
Feel at home in our guest rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a private balcony for a picturesque view.
Convenient Services
Benefit from a 24-hour front desk, airport transfers, and free WiFi during your stay. With a shared kitchen available, enjoy the convenience of preparing your meals. Book your stay at Phong Nha Midtown hotel for a memorable experience.
Location
Guest Reviews
Rất tốt
The room was big and the location was good.
No TV like in the description and no compensation for that. Blocked shower drain the first night. Breakfast was poor and the preparation place for it looked very messy. No one at the desk the whole day, only available on WhatsApp. Scooter, Laundry it's all cheaper next door. The owners kids made a lot of noise in the hall in front of our room until 23:30. Calling the view from the balcony a mountain view is very brave.
Got there at 2 am. Reception kindly let us check in later so really helped us out
great place with friendly hosts. picked us up from the station and brought us back. organised a motorbike for us so we could see all the sights. thank you very much!
Nice place, we arrived very late due to our bus and the owner was more than happy to check us in then. Helped with bus tickets. Comfy and clean room
Taxi options a little expensive compared with other booking offices nearby, heavy rain meant some of the walkways, which are partially open to outdoors, were slightly wet with puddles of water
Great location, close to lots of restaurants and bars. Breakfast was great too every morning. Rooms were nice and spacious. We were stuck here during the Typhoon and felt safe in this accommodation. Family running the place was friendly, and very sweet kids :)
We were told driving to the paradise cave with a bike was dangerous, and that we should have his brother drive us with the car instead. Felt like a bit of an attempt to make more money off us, as when we agreed and went we only saw people on bikes and the road was perfectly safe, not windy or anything at all.
Very kind and friendly staff, even gave me petrol when my bike ran out.
Little noise with the nightclub next door. Also fun there's a nightclub next door 😅
Arrived 3 a.m. after sleeper bus just to spend the night until the morning, it seemed that the receptionist was too lazy to give a room he was supposed to give. We got a room somewhere in the backyard without windows.
It was very handy location. Central. Good motorbike rental and good advice for local area. Let us check in very late (3am due to bus delays) woke up to let us in.
Let us store our bags after checkout.
Earlier check out (11). Something to consider
Good location
Large spacious rooms
Good breakfast
Great price
Issues with air con and fan. Air con not effective at cooling the room and caused difficulty sleeping.
Next to very loud night club - also affected sleep.
Tours, bus tickets etc more expensive than elsewhere in town.
The manager was very helpful. The rooms were spacious and clean, with large bathrooms. It's located on the main street of Phong Nha, so is well located for the nearby amenities. Motorbikes can be rented at the hotel.
It's next-door to a very loud nightclub. The thumping bass bled through the walls all night and it was hard to sleep. (The club is open every night 5pm - 4am, according to Google.)
Helpful staff, breakfast combined drinks and dessert, spacious room, big restroom, clean, just 10 mins walk to Phong Nha Cave , good restaurants around like Bamboo restaurants, tour agencies.
Air conditioning is not compact enough for the room ( 25-30 m2 ). Room is too hot , take couple hours to cooling down the temperature of room. Fan is too strong and noisy . Club is noisy at night.
Our best stay in Vietnam so far after being here for 2 weeks already. SUPER clean and there is a glass separation between the shower and the toilet so unlike other accommodations you don't have to take a shower and the toilet gets wet! And the bathroom didn't smell like humidity like all the other places we stayed. It was super clean and really well kept. Also the most comfortable bed I've had so far in Vietnam. Air conditioning and ceiling work great to cool down. The owner is lovely, he let us use a moped and made us breakfast too. We needed an extra night stay and he let us have another night with no hesitation! Thank you Son! We loved our stay here. Also great location really close to everything
Nothing!
The property manager was extremely helpful and booked us a tour and night bus for a great price. He also check on us when we were out with motorbikes and when we were waiting for our bus, making sure we were okay. Really appreciated his dedication.
The room was very large and beds were decent, but the water pressure is low and the sink kind of shot water everywhere. Very small complaints because you get what you pay for, overall great bang for your buck.
It's in a great location and the breakfast was nice. The super helpful owners really make it top notch.
Location good
Ants on walls in our room
Hotel is a ghost town
Shower water did not drain at all, couldn’t shower as would over flow
Wardrobe smelt of dust moths
Closed curtains and was a dust bath
Great location helpful and friendly staff
Son was so helpful went above and beyond
Nothing!
Great location, a few minutes walk from mini mart and cave boat station. Room is big and comfortable, as well as bed. Good breakfast. The manager respond social app very fast so there's no problem communicating before arriving Phong Nha. He booked a bus to Da Nang in advance which is very helpful.
Lack of like everything, shampoo, hair dryer, etc, but ask the staff you'll get those. Should've hair dryer in each room, the staff take one from another room. Some other reviews didn't meet these situations so need some luck to have all well prepared. The night-time staff not good at English, ask the manager online for help.
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