Fiesta Americana Mexico Toreo

Hotels
•
Fiesta Americana Hotels and Resorts
9.4 (392 reviews)
Boulevard Manuel Avila Camacho 5 Fracc. Lomas de Sotelo , Mexico City , mx
+52 443 310 8137

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Comfortable rooms
Great location
Delicious breakfast
Cons:
Service delays
Limited gym equipment
Extra charges for amenities

Categories

Cleanliness
9.56
Generally clean, but there were complaints regarding service interactions.
Service
9.33
Positive feedback on attentive staff, but some guests experienced issues with service responsiveness.
Location
9.07
Good location within a shopping mall, but some complaints about accessibility.
Room Quality
10
Rooms were described as comfortable and spacious.
Amenities
8.52
Good amenities, but limited equipment in the gym.
Value for Money
9.75
Perceived as fair value given the location and quality of rooms.
Food and Beverage
9.01
Breakfast was praised, but some felt charged extras were excessive.
Overall Experience
9.96
Very positive overall experience with few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:39

Property Description

Luxurious 5-Star Stay in Mexico City

Modern Amenities: Enjoy a comfortable stay with air conditioning, flat-screen TV, and a coffee machine in every room at Fiesta Americana Toreo.

Delicious Dining: Indulge in a buffet breakfast each morning and savor international cuisine at the on-site restaurant during your stay.

Convenient Location: With key attractions like the National Museum of Anthropology and Chapultepec Forest just a short distance away, Fiesta Americana Toreo offers the perfect base for exploring Mexico City.

Book now to experience luxury and convenience at Fiesta Americana Ciudad de México Toreo!

Important information:

25 percent off on food and beverage. Discount does not apply for breakfast.
Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9.4
Based on 392 reviews
Cleanliness: 9.56
Service: 9.33
Location: 9.07
Room Quality: 10
Amenities: 8.52
Value for Money: 9.75
Food and Beverage: 9.01
Overall Experience: 9.96
H
Hector • solo_traveller • mx
10
2026-08-22 • via Nuitee
E
Eduardo • solo_traveller • mx
8
2026-08-14 • via Nuitee
F
Fernando Lanzagorta • solo_traveller • mx
10
Pros:

Atención y servicio

2026-08-14 • via Nuitee
T
Ting • solo_traveller • cn
7
2026-08-13 • via Nuitee
M
Michael • family_with_children • mx
10
2026-08-12 • via Nuitee
M
Michaela • family_with_children • de
10
Entspannt
Pros:

Pool, Fitness-Studio, Lage zur Mall, Frühstück

2026-08-09 • via Nuitee
G
Goncalves • solo_traveller • ve
10
2026-08-09 • via Nuitee
E
Eric • couple • us
10
Great!
Pros:

Checking in-out process

Cons:

Location, outside on the street is dirty and bad odor

2026-08-08 • via Nuitee
J
Julio S • couple • mx
8
2026-08-02 • via Nuitee
G
Garcia • solo_traveller • mx
1
MUY MALO
Pros:

VISTA

Cons:

PESIMO SERVICIO ME COBRARON DOBLE Y AL FINAL ME COBRARON DE MAS Y NO ME QUIEREN ENVIAR MI FACTURA DE HOSPEDAJE , PESIMO TRATO DE HOSTESS

2026-07-24 • via Nuitee
B
Bolivar Cestari • solo_traveller • cl
10
Pros:

La amabilidad del personal en especial la Sra. Alma de limpieza.

2026-07-23 • via Nuitee
D
David • solo_traveller • mx
10
Pros:

Muy buena eatancia

Cons:

Poco accesibles.

Pedí entrar antes para poder arreglar el cuarto a dejar regalos para los invitados que ocuparían la habitación, no me lo permitieron.

Y si lo hacía con costo extra de 600 pesos

2026-07-19 • via Nuitee
C
Carlos • family_with_children • co
8
normal
Pros:

Ubicación y las instalaciones.

Cons:

Realmente solo fue una situación en particular al salir del hotel:

1- Chica inexperta atendiendo a publico internacional. Cometió el error de cobrar uno de los voucher que había dejado como garantía y estoy en tramite para que devuelvan el dinero a la tarjeta de crédito.
2- La factura no la emitieron al salir del hotel. dijeron que se demoraban 20 minutos lo cual es excesivo.

2026-07-14 • via Nuitee
R
Ricardo Alfonso • family_with_children • mx
8
Confortable
Pros:

No aplica

Cons:

todo muy bien

2026-07-07 • via Nuitee
G
Guzman • couple • mx
9
Pros:

Los alrededores no son la mejor ubicación, porque no hay mucho que ver o hacer. Pero hay buena vista. La comida del servicio a cuarto es buenísima, probamos el polo al limón y la hamburguesa y no se cual de los dos estuvo mas rico

2026-07-06 • via Nuitee
R
Rafael • solo_traveller • mx
10
Pros:

La habitación

2026-07-06 • via Nuitee
E
Eric250877 • solo_traveller • mx
10
Pros:

Las instalaciones y el trato del personal

2026-07-05 • via Nuitee
R
Rafael • couple • mx
9
Muy agradable
Pros:

la ubicación, cercana al lugar donde teniamos que asistir y que se encuentra en la plaza Toreo con muchas tiendas y variedad de restaurantes,

Cons:

Todo estuvo bien.

2026-06-28 • via Nuitee
S
Saul • couple • us
7
Cons:

Usually have a free breakfast the front desk said I was not eligible… in the past I have it
What a surprise in all the hotels I Get it

Don’t way front desk said wrong reservation

2026-06-24 • via Nuitee
A
Armando Salazar • solo_traveller • mx
10
2026-06-23 • via Nuitee