Fiesta Americana Mexico Toreo

Hotels
•
Fiesta Americana Hotels and Resorts
9.4 (337 reviews)
Boulevard Manuel Avila Camacho 5 Fracc. Lomas de Sotelo , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Comfortable rooms
Great location
Delicious breakfast
Cons:
Service delays
Limited gym equipment
Extra charges for amenities

Categories

Cleanliness
9.56
Generally clean, but there were complaints regarding service interactions.
Service
9.33
Positive feedback on attentive staff, but some guests experienced issues with service responsiveness.
Location
9.07
Good location within a shopping mall, but some complaints about accessibility.
Room Quality
10
Rooms were described as comfortable and spacious.
Amenities
8.52
Good amenities, but limited equipment in the gym.
Value for Money
9.75
Perceived as fair value given the location and quality of rooms.
Food and Beverage
9.01
Breakfast was praised, but some felt charged extras were excessive.
Overall Experience
9.96
Very positive overall experience with few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:39

Property Description

Luxurious 5-Star Stay in Mexico City

Modern Amenities: Enjoy a comfortable stay with air conditioning, flat-screen TV, and a coffee machine in every room at Fiesta Americana Toreo.

Delicious Dining: Indulge in a buffet breakfast each morning and savor international cuisine at the on-site restaurant during your stay.

Convenient Location: With key attractions like the National Museum of Anthropology and Chapultepec Forest just a short distance away, Fiesta Americana Toreo offers the perfect base for exploring Mexico City.

Book now to experience luxury and convenience at Fiesta Americana Ciudad de México Toreo!

Important information:

25 percent off on food and beverage. Discount does not apply for breakfast.
Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 337 reviews
Cleanliness: 9.56
Service: 9.33
Location: 9.07
Room Quality: 10
Amenities: 8.52
Value for Money: 9.75
Food and Beverage: 9.01
Overall Experience: 9.96
C
Christopher • couple • us
10
2026-04-15 • via Nuitee
I
Ivonne • family_with_children • mx
10
2026-04-11 • via Nuitee
L
Laura del Carmen • solo_traveller • mx
10
Excelente estancia
Pros:

Instalaciones increibles y personal muy amable, un plus es que el hotel tiene acceso directo a la plaza, lo cual facilita y suma opciones de entretenimiento, comida, etc

Cons:

Lo unico que podria decir es que por ser zona concurrida, la llegada y salida del hotel eran caoticas por el trafico y flujo de personas recurrente

2026-04-09 • via Nuitee
A
Alejandro • solo_traveller • mx
9
2026-04-06 • via Nuitee
K
Kevin • family_with_children • mx
9
2026-04-06 • via Nuitee
Z
Zari • family_with_children • mx
10
2026-04-02 • via Nuitee
O
Oscar Venancio • family_with_children • mx
10
Perfecto como siempre
Pros:

Perfecto como siempre

2026-03-31 • via Nuitee
F
flores • family_with_children • mx
9
2026-03-30 • via Nuitee
L
LUIS GERARDO • family_with_children • mx
10
2026-03-28 • via Nuitee
R
Raul • family_with_children • mx
10
2026-03-20 • via Nuitee
G
GUSTAVO • solo_traveller • mx
9
Pros:

el desayuno me gusto mucho, la comodidad de las habitaciones

Cons:

sin embargo en la aplicación no puedes reservar con desayuno

2026-03-10 • via Nuitee
C
carlos perez • solo_traveller • mx
10
atención y limpieza
Pros:

la vista de la habitación

2026-03-05 • via Nuitee
M
Marie-Annabelle • extended_group • sg
8
2026-02-28 • via Nuitee
F
Frank and Georgina • family_with_children • cy
9
Amazing hotel on a great location
Pros:

Location, breakfast mix between local and international food. Super friendly and helpful staff

Cons:

Pool, too cold and no extra service like food or drinks to chill at the pool

2026-02-25 • via Nuitee
F
Fred • solo_traveller • br
10
2026-02-10 • via Nuitee
V
Viridiana • family_with_children • mx
10
2026-01-28 • via Nuitee
M
Marin • family_with_children • mx
9
Pros:

El servicio al cuarto, la alberca y la amabilidad.

Cons:

El tamaño de las habitaciones aún la habitación doble es pequeña.

2026-01-22 • via Nuitee
S
Sau Lan • solo_traveller • hk
6
So far so good but the mall is fantastic
Pros:

Bed is comfortable
Location is fine specially with a good mall connecting to hotel

Cons:

The service staff were not friendly to the guests. Especially those who didn't speak English. And didn't seem to have any desire to help the guests

2026-01-20 • via Nuitee
I
Ian • solo_traveller • de
8
2026-01-20 • via Nuitee
D
Dariel Angel • family_with_children • mx
10
2026-01-20 • via Nuitee