Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Garden
See all facilities

Review Highlights

Cons:
Poor cleanliness
Unacceptable service delays
Low food quality
Water quality concerns

Categories

Cleanliness
7.93
Pool area is reported as disgusting, and there are concerns about room cleanliness due to unwashed glasses.
Service
9.9
Standard service observed, but with significant delays and issues noted by the reviewer.
Location
10
Positive sentiment regarding the location as part of a desirable travel destination.
Room Quality
9.94
Condition of rooms mentioned, particularly concerns about the water quality.
Amenities
8.89
Amenities mentioned were consistently unavailable or poorly maintained.
Value for Money
8.42
Guests felt cheated due to discrepancies between advertised and actual offerings.
Food and Beverage
7.38
Food quality described as horrible and unavailability of items noted, especially during events.
Overall Experience
7.93
Very disappointed with the overall experience, felt cheated and frustrated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:20

Property Description

Luxurious Beachfront Property
SOL by Meliá Phu Quoc offers a tranquil escape with a private beach area and a lush tropical garden setting.

Relaxation and Recreation
Guests can unwind by the year-round outdoor pool or indulge in a rejuvenating massage at the Body and Sol spa. Free WiFi, flat-screen TVs, and private bathrooms enhance the comfort of each room.

Dining Delights
From local delicacies to international cuisine, The Kitchen restaurant provides a diverse dining experience overlooking the serene garden. For a more casual option, Shack restaurant offers a variety of snacks and street food.

Experience serenity and luxury at SOL by Meliá Phu Quoc – book your stay now for a memorable beachfront getaway.

Important information:

All cots are subject to availability.

Guests are required to request extra bed and/or child's cot/crib prior to arrival date. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

The property provides a roll away bed or a sofa bed if you request extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

Pets are allowed at the property and are charged VND 675,000 (including taxes) per night. Rate includes pet food bowl, but excludes pet food.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Sep 9, 2026 until Wed, Sep 16, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Location

Guest Reviews

8.8
Based on 1812 reviews
Cleanliness: 7.93
Service: 9.9
Location: 10
Room Quality: 9.94
Amenities: 8.89
Value for Money: 8.42
Food and Beverage: 7.38
Overall Experience: 7.93
A
Ariel • couple • ph
10
Excelent
Pros:

Very relaxing

2026-09-10 • via Nuitee
M
Musaab • couple • om
10
2026-09-08 • via Nuitee
P
Praveen • solo_traveller • id
8
2026-09-07 • via Nuitee
T
Tatiana • solo_traveller • us
6
Pros:

good customer service..they were very helpful..

Cons:

location ....too far from town...it needs to be upgraded..bathroom doors. everything..it's outdated..

2026-09-06 • via Nuitee
L
Lawrence • couple • au
9
2026-09-01 • via Nuitee
G
GAIL • couple • au
10
Waking up to the ocean views, sun and swaying palm trees... Paradise!
Pros:

The resort is pristine, palm trees with beautiful ocean views.

2026-08-31 • via Nuitee
P
Paruni • solo_traveller • fr
10
Pros:

J’ai adoré cet hotel la vue mer et le personnel super petit déjeuner et bon tea time également

2026-08-30 • via Nuitee
W
Wamidh • couple • om
5
2026-08-30 • via Nuitee
J
Jane • solo_traveller • au
10
2026-08-28 • via Nuitee
L
Leroy • couple • us
6
Pros:

It was quiet and the buffet was good

Cons:

Old outdated, needs a serious refresh, tv didn’t work for 2 days, beach club was closed and not really a beach club

2026-08-27 • via Nuitee
G
Ghadah • family_with_children • sa
6
Pros:

موقعه قريب من المطار ويوصلون المطار الفطور كان متنوع وكويس اطلالة الغرفه عالبحر

Cons:

الشاطي ماينفع لسباحه هوا قوي ومزعج والمسبح صغير الغرف اثاثها عادي المبلغ كثير على الخدمات الموجوده المفروض يكون بسعر اقل

2026-08-26 • via Nuitee
C
Chian Fan • couple • tw
8
房間每日提供兩瓶水，不會再更多，如果有大量飲水需求的人可以先買進去。
Pros:

房間跟泳池都很大、整體感覺舒適、員工有善支持多國語言、下午茶蛋糕跟咖啡很棒。早餐自助吧選擇多元且乾淨新鮮，但口味因人而異。

Cons:

不是不滿意，但如果可以更好的話：目前熱水的量與溫度無法放滿浴缸舒服的泡熱水，稍微可惜。

2026-08-25 • via Nuitee
E
Ettore • couple • it
9
Pros:

Giardino , staff .

2026-08-21 • via Nuitee
H
Hieu • solo_traveller • gb
5
2026-08-21 • via Nuitee
C
Catherine • solo_traveller • au
9
2026-08-18 • via Nuitee
H
Harmonie • couple • my
9
Great resort stay
Pros:

Pool access room is highly recommended. The room was spacious and having direct access to the pool made the stay much more enjoyable.

The main pool area was lovely and great for lounging.

Plenty of food options within the resort — The Shack, The Kitchen and OLA so it was easy to spend the whole day relaxing without needing to go elsewhere.

The beach is incredibly close. Just walk a little further past the pool and you're there.

Very convenient location near the airport.

Breakfast had a decent spread with a good amount of variety.

The bed itself was very comfortable.

Cons:

Our room was missing the drying rack and umbrella. We only realised these were supposed to be provided after noticing that the other rooms had them.

One of the pillows had a strong stale, musty smell, like fabric that hadn't been dried properly.

The coffee from the breakfast machines was very mediocre and could definitely be improved.

A few small amenities would make the stay more convenient, particularly sanitary disposal bags in the bathroom and a beach mat for guests.

2026-08-17 • via Nuitee
D
David • solo_traveller • il
10
Pros:

מקום יפה שירות מדהים

Cons:

לכל דבר צריך מונית

2026-08-16 • via Nuitee
A
AKI • couple • jp
9
2026-08-14 • via Nuitee
A
Aisling • couple • ie
5
We were excited to stay at Sol by Melia based on the reviews but were underwhelmed on arrival. The pool is stunning over
Pros:

Good location in between Phu quoc city centre and sunset town. Gorgeous pool area overlooking the beach

Cons:

Dated property not as pictured with mould and dampness in rooms. Rooms smelt stale and had to have humidifier to avoid damp. Poor food choice at restaurants

2026-08-14 • via Nuitee
A
Audrey • solo_traveller • fr
10
Pros:

Un resort à un très bon rapport qualité prix

Cons:

Rien

2026-08-14 • via Nuitee