Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Garden
See all facilities

Review Highlights

Cons:
Poor cleanliness
Unacceptable service delays
Low food quality
Water quality concerns

Categories

Cleanliness
7.93
Pool area is reported as disgusting, and there are concerns about room cleanliness due to unwashed glasses.
Service
9.9
Standard service observed, but with significant delays and issues noted by the reviewer.
Location
10
Positive sentiment regarding the location as part of a desirable travel destination.
Room Quality
9.94
Condition of rooms mentioned, particularly concerns about the water quality.
Amenities
8.89
Amenities mentioned were consistently unavailable or poorly maintained.
Value for Money
8.42
Guests felt cheated due to discrepancies between advertised and actual offerings.
Food and Beverage
7.38
Food quality described as horrible and unavailability of items noted, especially during events.
Overall Experience
7.93
Very disappointed with the overall experience, felt cheated and frustrated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:20

Property Description

Luxurious Beachfront Property
SOL by Meliá Phu Quoc offers a tranquil escape with a private beach area and a lush tropical garden setting.

Relaxation and Recreation
Guests can unwind by the year-round outdoor pool or indulge in a rejuvenating massage at the Body and Sol spa. Free WiFi, flat-screen TVs, and private bathrooms enhance the comfort of each room.

Dining Delights
From local delicacies to international cuisine, The Kitchen restaurant provides a diverse dining experience overlooking the serene garden. For a more casual option, Shack restaurant offers a variety of snacks and street food.

Experience serenity and luxury at SOL by Meliá Phu Quoc – book your stay now for a memorable beachfront getaway.

Important information:

All cots are subject to availability.

Guests are required to request extra bed and/or child's cot/crib prior to arrival date. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

The property provides a roll away bed or a sofa bed if you request extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

Pets are allowed at the property and are charged VND 675,000 (including taxes) per night. Rate includes pet food bowl, but excludes pet food.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Sep 9, 2026 until Wed, Sep 16, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Location

Guest Reviews

8.8
Based on 1812 reviews
Cleanliness: 7.93
Service: 9.9
Location: 10
Room Quality: 9.94
Amenities: 8.89
Value for Money: 8.42
Food and Beverage: 7.38
Overall Experience: 7.93
Y
Yuliia • couple • il
6
Локация плохая далеко от всего
Pros:

Здесь только территория красивая , на этом все

Cons:

Комнаты ужасные воняет сыростью

2026-10-23 • via Nuitee
A
ANICA • couple • au
10
Pros:

Everything the room was great and service friendly staff

Cons:

Loved everything no dislike

2026-10-22 • via Nuitee
T
Thao • extended_group • us
9
2026-10-17 • via Nuitee
C
Chemaine • solo_traveller • gb
8
Pros:

Overall was a nice hotel.

Cons:

Everything was fine!

2026-10-16 • via Nuitee
الخروصي • extended_group • om
8
Pros:

تعاون موظفي الاستقبال اكثر من رائع

Cons:

تصميم الغرفه و تصميم الحمام لم يكن بشكل الجيد حيث يوجد حاجز زجاجي بين الغرفه و الحمام حيث لاتوجد هناك خصوصية

2026-10-15 • via Nuitee
S
Sorrawee • couple • th
8
We’ve very great time here. The location is nice. They also have clean beach and perfect spot for sunset!
Pros:

It’s very easy to get around the islands from this hotel. They also have a discount code on grab every single time we use them. The staffs are very kind and helpful.

Cons:

Part of the room needs maintenance. We’ve a problem with bathroom door.

2026-10-15 • via Nuitee
G
garcia legorburu • couple • es
9
Pros:

El hotel un 10, el acceso a la piscina desde la habitación es genial. El buffet de desayuno una maravilla y el personal de 10

Cons:

Que no nos avisaran de la situación al rededor del hotel. Aunque no sea culpa de ellos y también les afecte, nos gustaría haber sido informados.

2026-10-14 • via Nuitee
K
Kim quy • couple • vn
8
Một trải nghiệm tốt
Pros:

Dịch vụ tốt, bữa sáng ngon miệng, đa dạng

2026-10-12 • via Nuitee
C
chae eun • couple • kr
8
2026-10-11 • via Nuitee
逸榛 • couple • tw
6
浴缸排水孔的是壞的，無法蓄水也就無法泡澡。而水質很糟糕，或許是周邊仍然在施工的影響，但有沙子實在是令人不舒服。
Pros:

泳池跟沙灘都很不錯

Cons:

我們的房間非常潮濕，潮濕味很重而且浴室的水質以及浴缸很差勁。

2026-10-11 • via Nuitee
A
Ariel • couple • ph
10
Excelent
Pros:

Very relaxing

2026-09-10 • via Nuitee
M
Musaab • couple • om
10
2026-09-08 • via Nuitee
P
Praveen • solo_traveller • id
8
2026-09-07 • via Nuitee
T
Tatiana • solo_traveller • us
6
Pros:

good customer service..they were very helpful..

Cons:

location ....too far from town...it needs to be upgraded..bathroom doors. everything..it's outdated..

2026-09-06 • via Nuitee
L
Lawrence • couple • au
9
2026-09-01 • via Nuitee
G
GAIL • couple • au
10
Waking up to the ocean views, sun and swaying palm trees... Paradise!
Pros:

The resort is pristine, palm trees with beautiful ocean views.

2026-08-31 • via Nuitee
W
Wamidh • couple • om
5
2026-08-30 • via Nuitee
P
Paruni • solo_traveller • fr
10
Pros:

J’ai adoré cet hotel la vue mer et le personnel super petit déjeuner et bon tea time également

2026-08-30 • via Nuitee
J
Jane • solo_traveller • au
10
2026-08-28 • via Nuitee
L
Leroy • couple • us
6
Pros:

It was quiet and the buffet was good

Cons:

Old outdated, needs a serious refresh, tv didn’t work for 2 days, beach club was closed and not really a beach club

2026-08-27 • via Nuitee