Stay Inn Hotel Jerusalem

Hotels
8.1 (2912 reviews)
21 King George St. , Jerusalem , il

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Location
Friendly service
Value for money
Cons:
Cleanliness issues
Noise from construction
Poor room quality

Categories

Cleanliness
6.48
Numerous reviews mention poor hygiene and cleanliness issues.
Service
8.95
The service was described as very friendly and accommodating, improving the overall experience.
Location
8.99
Guests appreciated the convenient location in the heart of the city.
Room Quality
7.44
Some rooms are cramped and have issues with noise from construction.
Amenities
8.47
Amenities were satisfactory, but some guests felt they were lacking.
Value for Money
7.93
Guests felt that the pricing did not justify the overall experience due to cleanliness issues.
Food and Beverage
7.98
Breakfast options were acceptable, although there were complaints about availability.
Overall Experience
8.55
Most guests had a mixed experience, citing location and service as positives, but serious issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:09

Property Description

Central Location in Jerusalem
Stay Inn Hotel Jerusalem is ideally located in the heart of Jerusalem, offering easy access to popular landmarks such as the Western Wall and Garden of Gethsemane.

Comfortable Accommodation with Great Amenities
Our air-conditioned rooms with free WiFi, garden views, and a terrace provide a relaxing stay. Enjoy the convenience of a wardrobe, private bathroom with free toiletries, and a shared kitchen for your comfort.

Delicious Dining Options and Multilingual Staff
Indulge in Mediterranean and Middle Eastern cuisine at our on-site restaurant. Our multilingual staff fluent in English, Hebrew, and Russian are ready to assist you and provide local recommendations.

Book your stay at Stay Inn Hotel Jerusalem for a memorable experience in the historic city.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

When booking 4 rooms or more the cancellation policy is as follows: Free until 14 days. 50% between 14-7 days and total charge when canceled less than 7 days prior to the arrival. Please note that a 5% charge applies for payments with foreign (not Israeli) credit cards. Cash payments are preferred and are not subjected to this extra charge, as it is meant to cover high credit card merchants and exchange fees.

Please note that due to laying of the City Light Railway system - street renovations are taking place outside of the hotel creating noise and nuisance midweek (Sunday to Friday) from 7am to 7pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2912 reviews
Cleanliness: 6.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.55
T
Tomer solo_traveller il
1
2026-08-29 via Nuitee
B
Ben family_with_children il
6
2026-08-29 via Nuitee
K
KORIN solo_traveller il
9
פתרון ללינה זולה בירושלים
Pros:

כאכסניה עמדה בציפיות מעל ומעבר חדר נקי 6 מיטות קומתיים מקלחת מרווחת חדרון נחמד והסכום מעולה

2026-08-28 via Nuitee
S
shirel solo_traveller il
10
2026-08-28 via Nuitee
B
Běleš solo_traveller cz
9
Celková spokojenost.
2026-08-28 via Nuitee
S
Sheina solo_traveller fr
9
2026-08-27 via Nuitee
A
Alexandra Rose Armen solo_traveller il
10
2026-08-27 via Nuitee
D
Deborah solo_traveller fr
8
2026-08-26 via Nuitee
I
Igal solo_traveller il
1
Won’t be coming back
Pros:

The location

Cons:

Wasn’t clean at all
The service is on an amateur level

2026-08-26 via Nuitee
E
Eli family_with_children nl
8
Great location, small room, all in all we will be back
Pros:

Location was amazing! Friendly and helpfull staff. Price value was great ws well.

Cons:

Cleanliness could have been better. The shower room needs some maintenance, it got very wet all over the place just from showering.

2026-08-25 via Nuitee
M
Mika solo_traveller il
6
Pros:

את המיקום והניקיון

Cons:

מתקמצנים על נייר טואלט ומגבות
ארוחת הבוקר לא מספיק עשירה בגבינות וירקות

2026-08-25 via Nuitee
U
Unai solo_traveller es
1
Pros:

El chupo y el colacao

2026-08-24 via Nuitee
M
Merel solo_traveller il
3
Pros:

The staff is great and friendly

Cons:

The breakfast was bad. Didn't look fresh. Not much options appropriate for a breakfast. There wasn't even pepper for the eggs and nothing to warm the bread.
On the website it stated we would have a laptop safe in our room. There wasn't any safe and we had to put our things in the "luggage locker room" which was so messy and dirty and the lockers didn't have any locks, basically anyone who stored anything there had access to our things which wasn't comfortable.
The location of the hotel was hard to find, no clear logo on the outside.
There was no "do not disturb sign" on our door handle.

2026-08-24 via Nuitee
D
David extended_group fr
9
Bon rapport qualité prix
Pros:

Emplacement et la capacité à recevoir plus de 6 personnes dans une chambre.

Cons:

Dégradation rapide de l’établissement

2026-08-24 via Nuitee
T
Tuval extended_group il
8
2026-08-23 via Nuitee
O
or couple il
1
Cons:

גועל נפש של צוות עשנו ציק אוטט בשעה 10:00 שחכנו את השעון בחדר חזרנו למקום היה פקיד קבלה שפשוט נתן לנו מפתח לא עובד ושחזרנו להגיד לו שהמפתח לא עובד פשוט לא היה שם אף אחד
אחרי חמש דקות נכנס מישהו לקבל התחלנו לשואל אותו והוא פשוט היה בטלפון וכמובן לא ענה ויצא מבלי להתייחס

אחרי שתי דקות נכנס עוד עובד התחלנו להגיד על העניין של המפתח וכמובן התעלם פה התחלתי לקבל עצבים ושפנתי אליו שוב החל לצעוק על כך שלא מעניינת אותו הקבלה ולקלל אותי פשוט מקום זוועה הכניסה למקום כל-כך מלוכלת
מה שבטוח לא נחזור לשם יותר!!!!!

2026-08-23 via Nuitee
M
Moty extended_group il
8
2026-08-23 via Nuitee
H
Hodaya solo_traveller il
10
Pros:

את השירות את המקום את העמדת קפה תה

2026-08-23 via Nuitee
D
david solo_traveller il
7
2026-08-22 via Nuitee
B
benchoor extended_group il
7
היה בסדר
Pros:

המלון נמצא במקום מאוד מרכזי

Cons:

1. לא היו מספיק מים חמים למקלחות
2. ארוחת בוקר לא ממולצת ביכלל חבל על הכסף

2026-08-22 via Nuitee