Stay Inn Hotel Jerusalem

Hotels
8.1 (2912 reviews)
21 King George St. , Jerusalem , IL
+972 3-508-5971

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Location
Friendly service
Value for money
Cons:
Cleanliness issues
Noise from construction
Poor room quality

Categories

Cleanliness
6.48
Numerous reviews mention poor hygiene and cleanliness issues.
Service
8.95
The service was described as very friendly and accommodating, improving the overall experience.
Location
8.99
Guests appreciated the convenient location in the heart of the city.
Room Quality
7.44
Some rooms are cramped and have issues with noise from construction.
Amenities
8.47
Amenities were satisfactory, but some guests felt they were lacking.
Value for Money
7.93
Guests felt that the pricing did not justify the overall experience due to cleanliness issues.
Food and Beverage
7.98
Breakfast options were acceptable, although there were complaints about availability.
Overall Experience
8.55
Most guests had a mixed experience, citing location and service as positives, but serious issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:09

Property Description

Central Location in Jerusalem
Stay Inn Hotel Jerusalem is ideally located in the heart of Jerusalem, offering easy access to popular landmarks such as the Western Wall and Garden of Gethsemane.

Comfortable Accommodation with Great Amenities
Our air-conditioned rooms with free WiFi, garden views, and a terrace provide a relaxing stay. Enjoy the convenience of a wardrobe, private bathroom with free toiletries, and a shared kitchen for your comfort.

Delicious Dining Options and Multilingual Staff
Indulge in Mediterranean and Middle Eastern cuisine at our on-site restaurant. Our multilingual staff fluent in English, Hebrew, and Russian are ready to assist you and provide local recommendations.

Book your stay at Stay Inn Hotel Jerusalem for a memorable experience in the historic city.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

When booking 4 rooms or more the cancellation policy is as follows: Free until 14 days. 50% between 14-7 days and total charge when canceled less than 7 days prior to the arrival. Please note that a 5% charge applies for payments with foreign (not Israeli) credit cards. Cash payments are preferred and are not subjected to this extra charge, as it is meant to cover high credit card merchants and exchange fees.

Please note that due to laying of the City Light Railway system - street renovations are taking place outside of the hotel creating noise and nuisance midweek (Sunday to Friday) from 7am to 7pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2912 reviews
Cleanliness: 6.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.55
B
Badoy • solo_traveller • il
8
2026-10-31 • via Nuitee
M
Myra_8 • solo_traveller • hu
10
Pros:

Egy éjszakát töltöttem itt, de mindennel elégedett voltam. A szoba kényelmes, csendes és és tiszta volt, az óváros egy nagyjából 20 perces sétával megközelíthető.

Cons:

Nem volt ilyen.

2026-10-31 • via Nuitee
N
Nadav • solo_traveller • il
8
Pros:

האוכל והצוות

Cons:

נקיון החדר

2026-10-31 • via Nuitee
L
Leon • couple • il
5
2026-10-30 • via Nuitee
M
merav miriam • family_with_children • il
8
2026-10-30 • via Nuitee
M
Maria • solo_traveller • bg
10
2026-10-29 • via Nuitee
H
Hermana • solo_traveller • za
1
Seriously?
Pros:

Nothing

Cons:

The bed assigned had someone else's bag on. Reception insisted that client just remove it. Instead, client spent night in the lounge. No value for money, demanding a refund, please.

2026-10-29 • via Nuitee
J
Jonathan • solo_traveller • fr
5
2026-10-29 • via Nuitee
אחמד • solo_traveller • il
10
Pros:

השהות שלי במלון הייתה מצוינת
הצוות היה אדיב ונחמד
במהלך השהות יצא לי להכיר במקרה את מנהל המלון "אחמד" והתרשמתי לטובה מהיחס הנעים והאישי.
בהחלט חוויה חיובית ואשמח לחזור שוב🌺

2026-10-28 • via Nuitee
S
shira • family_with_children • il
6
Pros:

המיקום יהיה מעולה שהרכבת תסתיים. החדר והשירותים חמוד.

Cons:

כל המרחב הציבורי נראה הוסטל לא מלון ו650 שח ללילה בהוסטל חמוד זה מחיר מבאס.

2026-10-28 • via Nuitee
A
Andréa Luzana • solo_traveller • br
9
Pros:

Excelente atendimento da Equipe de Atendimento na recepção, buffet . Muito simpáticos e atenciosos, Claire, Achei e Mochamed . Especialmente a Claire e uma jovem, esqueci o nome dela., ambas muito atenciosas.

2026-10-28 • via Nuitee
C
Claire • solo_traveller • za
9
2026-10-27 • via Nuitee
M
Menashe • solo_traveller • us
1
Pros:

Booked and no rooms right before Shabbat holidays and didn’t want to refund me

2026-10-26 • via Nuitee
R
Ramon Buligan • family_with_children • il
9
2026-10-25 • via Nuitee
M
Mikael • solo_traveller • dk
7
Pros:

Bruseren var repareret👍

Cons:

Der var ingen varm vand❄️
Ingen lys ved seng😩
Stikkontakter i skab virkede ikke🥴

2026-10-25 • via Nuitee
M
miller • solo_traveller • il
8
יחס עלות-תועלת גבוה, מקום נקי
Pros:

מיקום מעולה, יש עבודות ברחוב קינג ג'ורג'-טיפה מוריד, הצוות נענה לבקשות, המקום נקי אבל מ

Cons:

רגיש שהמתקנים לא בשיא שלהם, כמו הגג בקומה 2, הפאב בקומת כניסה שהושבת, בלובי אין מכונת קפה רק פינת קפה בחינם ומים., ניתן להחיות את המרחבים הציבוריים, הרבה מרגיעש נקי אבל מוזנח, חבר חיים

2026-10-24 • via Nuitee
B
Badoy • solo_traveller • il
8
2026-10-24 • via Nuitee
עידן • family_with_children • il
1
Pros:

צוות לא שירותי לילה עם אזעקות חירום וללא שינה ולא פיצו

Cons:

צוות וחדרים מתפרקים

2026-10-24 • via Nuitee
Y
Yaniv • solo_traveller • il
7
2026-10-23 • via Nuitee
R
Ricardo • couple • cl
4
Pros:

La ubicación

Cons:

La atención de personal, falta de empatía . Salí a pasear, volví a las 20.00 y la habitación ni estaba hecha . Habitación muy pequeña, sin silla y sin vaso.

2026-10-23 • via Nuitee