Zar Coatzacoalcos

Hotels
8.4 (515 reviews)
Av. Javier Anaya Villazon #142 Plaza Quadrum Colonia. Sta. Rosa, Coatzacoalcos, Veracruz , Coatzacoalcos , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Pet-friendly
Cons:
Poor service
Inadequate amenities
Noise from renovations

Categories

Cleanliness
7.98
Several mentions of the hotel being dirty and dusty during renovations.
Service
8.95
Some comments on slow service, but overall staff are described as friendly.
Location
9.49
Consistently praised for being well-located near amenities.
Room Quality
8.44
Rooms are generally comfortable but issues reported with noise and odors.
Amenities
7.97
Limited amenities noted, particularly with lacking items like small towels and coffee.
Value for Money
7.93
Comments suggest that some guests felt the price was high for the service provided.
Food and Beverage
7.48
Breakfast variety was noted as insufficient, leading to lower satisfaction.
Overall Experience
8.95
Mixed experiences, but overall guests appreciate specific positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:54

Property Description

Modern Accommodation in Coatzacoalcos

Luxurious Rooms with Amenities
Experience comfort in our air-conditioned rooms with free WiFi, flat-screen TV, and safety deposit box. Each room is designed with your relaxation in mind, offering a private bathroom, bed linen, and towels.

Exceptional Service
Our bilingual staff is available 24/7 to assist you in English or Spanish. Whether you need local recommendations or assistance during your stay, we are here to ensure your comfort and satisfaction.

Convenient Location
Located just 12 km from Minatitlán International Airport and 24 km from Plaza De Armas, Zar Coatzacoalcos offers a prime location for your stay in Coatzacoalcos.

Book your stay at Zar Coatzacoalcos now for a memorable and relaxing experience.

Important information:

When travelling with pets, please note that an extra charge of 280.00 MXN per pet, per night applies.

Reservations for payment on arrival are subject to availability after 18:00 if the property is not notified.

The official checkout time is 11:00 AM. The establishment provides an additional 60-minute grace period (until 12:00 PM) at no extra cost.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 515 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 8.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.95
A
Adrián extended_group mx
5
Pros:

La decoración interior del hotel

Cons:

Al reservar por agencia no respetan el desayuno incluído y te lo cobran. Aparte $130 por persona, las toallas mala calidad y falta de limpieza, regadera con azulejo mal colocado, tienen la opción de hacer peticiones al reservar por agencia y obvio no las cumplieron aunque te confirmen por correo que se aprobó

2026-04-30 via Nuitee
K
Karla solo_traveller mx
10
Pros:

La limpieza. De las habitaciones

Cons:

No te dan frazada extra si son 4 personas solo son 2 toallas 2 frazadas

2026-04-28 via Nuitee
L
Luis Alejandro family_with_children mx
10
Satisfecho
Pros:

La ubicación

Cons:

Que no tenga alberca

2026-04-25 via Nuitee
R
Rita Alejandra solo_traveller mx
9
Buen ambiente
Pros:

Clima adecuado en la habitación, gracias al aire acondicionado , habitación limpia

Cons:

Podrían agregar al menos 2 sillas en la habitación

2026-04-24 via Nuitee
D
David Miguel solo_traveller us
8
Pros:

La cama

Cons:

Nada

2026-04-23 via Nuitee
R
Rosa Angélica couple mx
9
Pros:

La opción de que sea petfriendly se agradece mucho.

Cons:

NA

2026-04-13 via Nuitee
A
Alejo family_with_children mx
10
Muy bien
Pros:

Todo muy bien

2026-04-10 via Nuitee
A
Andrés Noé family_with_children mx
5
Pros:

La ubicación

Cons:

Que nos corrieran y apagaran la luz a la hora del check out

2026-04-10 via Nuitee
R
Rosaura family_with_children mx
10
Pros:

Muy atento el personal y limpio de todo muy cerca, restaurantes, banco, regalitos, la plaza comercial el malecon todo excelwnte ubicación

Cons:

La unica falla pero que solucionamos pedi una toalla extra por WhatsApp no hay tel pero salimos de bañarnos y apenas contestaron, asi fuimos nosotros por la toalla y todos bañados

2026-04-08 via Nuitee
J
Jimenez family_with_children mx
5
Bonito y limpio pero te revisan como si fueras a robarte algo
Pros:

Limpieza

Cons:

No me gustó que para el check out te retienen en el Lobby para revisar la habitación. Entiendo qué hay gente que se roba cosas. Pero no es mi caso y me he hospedado en mejores lugares donde no me han tratado de esa manera

2026-04-07 via Nuitee
C
Cruz Torres family_with_children mx
10
Pros:

La ubicación

2026-04-07 via Nuitee
M
Mariana family_with_children mx
8
Pros:

Ubicación

Cons:

No tenía habitación familiar en ese momento

2026-03-20 via Nuitee
S
SERGIO family_with_children mx
7
Olor a humedad
Pros:

La ubicación

Cons:

Que las sábanas y el cuarto olían a humedad

2026-03-16 via Nuitee
O
Oscar family_with_children mx
7
2026-03-14 via Nuitee
E
Edwin Gabino family_with_children mx
10
Una buena opción para hospedarse
Pros:

Buen sitio para hospedarse, cómodas habitaciones y cercano del Malecón, Plaza Forum y otros sitios de interés.

2026-03-14 via Nuitee
M
Muñoz solo_traveller mx
9
Muy buen hotel con excelente ubicación y servicio
Pros:

Excelente ubicación y el servicio fué muy bueno

2026-03-05 via Nuitee
A
Alondra family_with_children mx
10
2026-03-04 via Nuitee
F
Fernanda family_with_children mx
9
2026-03-02 via Nuitee
J
Juarez family_with_children mx
9
2026-03-02 via Nuitee
A
Alberto family_with_children mx
8
Pros:

Lugar

Cons:

.

2026-02-12 via Nuitee