ibis Novo Hamburgo

Hotels
•
ibis
8.4 (1602 reviews)
Rua José do Patrocinio, 303 , Novo Hamburgo , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cordial staff
Comfortable rooms
Good location
Excellent breakfast
Cons:
Cleanliness issues
Occasional service delays
Outdated room features

Categories

Cleanliness
7.69
There were complaints about the cleanliness not being 100%, indicating areas for improvement.
Service
9.16
Most reviews praised the service, especially noting the cordiality and attentiveness of the staff.
Location
8.7
The location received positive mentions, being convenient for guests.
Room Quality
8.15
Praises for comfort were noted, but concerns about old equipment were raised.
Amenities
8.18
Amenities were mentioned positively, though some improvements were suggested.
Value for Money
8.44
Mixed feelings about value, with some items being deemed overpriced.
Food and Beverage
8.19
Breakfast received positive feedback, although there were issues with availability at times.
Overall Experience
8.66
Generally, guests had a good overall experience, aside from minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:00

Property Description

Modern Accommodation and Convenient Location
Ibis Novo Hamburgo offers contemporary rooms just steps away from the city center. Enjoy free Wi-Fi, spacious conference rooms, and a business center for your convenience.

Comfortable Rooms and Delicious Dining
Relax in air-conditioned rooms with essential amenities and stylish decor. Start your day with a breakfast buffet featuring fresh fruits and local delicacies. Indulge in regional and international dishes at the on-site restaurant.

Convenient Amenities and Nearby Attractions
Benefit from free on-site parking and easy access to shopping and dining options. Explore Bourbon Shopping Mall and FENAC Convention Centre just a short drive away. Book your stay at Ibis Novo Hamburgo for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1602 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.66
J
Julia Helena da Silva e • couple • br
10
Pros:

Ótimo hotel, com excelente localização e café da manhã.

2026-05-08 • via Nuitee
F
Fabiana • couple • br
10
Tudo ótimo
Pros:

Achei muito bom ter estacionamento gratuito.
Quarto limpo , lençóis e toalhas limpos e em bom estado
Quarto silencioso .

2026-05-06 • via Nuitee
N
Naiara • family_with_children • br
9
Pros:

Gostamos de tudo!

2026-05-06 • via Nuitee
A
Alice • couple • gb
7
2026-05-05 • via Nuitee
R
Rafael • family_with_children • br
4
Pros:

Localização e atendimento foi muito bom.

Cons:

Cama velha é desconfortável.
Quarto com bastante mofo.

2026-05-04 • via Nuitee
J
João Milton • solo_traveller • br
10
2026-05-04 • via Nuitee
D
Deivid Fernando • solo_traveller • br
10
2026-05-04 • via Nuitee
E
Elen Luiza • family_with_children • br
10
Pros:

Padrão ibis, atende as necessidades para uma estadia curta.

Cons:

Banheiro muito pequeno.

2026-05-04 • via Nuitee
R
Rosane Regina • solo_traveller • br
9
Muito boa.
Pros:

Recepção e acomodações muito boas, atendimento, atenção e acessibilidade boas , responde muito bem a proposta apresentada.

2026-05-04 • via Nuitee
C
Céres • couple • br
6
2026-05-04 • via Nuitee
N
Nicole • couple • br
9
Custo benefício bom
Pros:

limpeza
Atendimento na recepção ótimo
Estacionamento gratuito
Café da manhã bem diversificado e saboroso
Cama confortável

Cons:

Box do banheiro super pequeno
Não tinha carne de gado no restaurante para a janta

2026-05-03 • via Nuitee
D
Donatti • solo_traveller • br
8
2026-05-03 • via Nuitee
F
Firmo • couple • br
4
Pros:

Quarto bem limpo

Cons:

Café da manhã peguei uma xícara com marca de batom
Precisam cuidar mais da limpeza no café.
O capuccino da máquina não tinha como tomar , muito aguado

2026-05-02 • via Nuitee
C
camile • family_with_children • br
8
2026-04-30 • via Nuitee
M
Mireile • solo_traveller • br
10
Pros:

O jantar, devido à lotação do hotel, acabou demorando bastante, mas o restante foi tudo perfeito, cama gostosa, ar funcionando bem, limpeza excelente, café da manhã com.as atendentes atenciosas, fizeram ate tapioca para mim. Foi tudo ótimo!!!

2026-04-29 • via Nuitee
R
ROBERTO KRAMER DA SILVA • solo_traveller • br
8
Pros:

Localização. Custo benefício

Cons:

Cafe caro e fraco
Num dos dias nao havia serviço de copa. Cozinheira nao foi a noite

2026-04-28 • via Nuitee
V
Vianei • solo_traveller • br
8
2026-04-27 • via Nuitee
J
Julieta • couple • ar
10
2026-04-27 • via Nuitee
D
Diego Gosmann • solo_traveller • br
9
2026-04-25 • via Nuitee
V
Vilma • solo_traveller • br
10
2026-04-24 • via Nuitee