ibis Novo Hamburgo

Hotels
•
ibis
8.4 (1645 reviews)
Rua José do Patrocinio, 303 , Novo Hamburgo , br

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Cordial staff
Comfortable rooms
Good location
Excellent breakfast
Cons:
Cleanliness issues
Occasional service delays
Outdated room features

Categories

Cleanliness
7.69
There were complaints about the cleanliness not being 100%, indicating areas for improvement.
Service
9.16
Most reviews praised the service, especially noting the cordiality and attentiveness of the staff.
Location
8.7
The location received positive mentions, being convenient for guests.
Room Quality
8.15
Praises for comfort were noted, but concerns about old equipment were raised.
Amenities
8.18
Amenities were mentioned positively, though some improvements were suggested.
Value for Money
8.44
Mixed feelings about value, with some items being deemed overpriced.
Food and Beverage
8.19
Breakfast received positive feedback, although there were issues with availability at times.
Overall Experience
8.66
Generally, guests had a good overall experience, aside from minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:00

Property Description

Modern Accommodation and Convenient Location
Ibis Novo Hamburgo offers contemporary rooms just steps away from the city center. Enjoy free Wi-Fi, spacious conference rooms, and a business center for your convenience.

Comfortable Rooms and Delicious Dining
Relax in air-conditioned rooms with essential amenities and stylish decor. Start your day with a breakfast buffet featuring fresh fruits and local delicacies. Indulge in regional and international dishes at the on-site restaurant.

Convenient Amenities and Nearby Attractions
Benefit from free on-site parking and easy access to shopping and dining options. Explore Bourbon Shopping Mall and FENAC Convention Centre just a short drive away. Book your stay at Ibis Novo Hamburgo for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1645 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.66
I
Ivan Gurizam • solo_traveller • br
9
Pros:

Localização muito boa, atenção dos funcionários e ótimo café da manhã.

Cons:

Nada a reclamar.

2026-07-11 • via Nuitee
B
Benhur • solo_traveller • br
9
2026-07-09 • via Nuitee
M
Mara • solo_traveller • br
9
2026-07-06 • via Nuitee
L
Lucio Roberto • couple • br
9
Foi muito boa, tivemos uma estadia tranquila.
Pros:

Bom atendimento de toda a equipe. Muito boa estadia.

Cons:

Poderia ter um guarda chuvas para os hóspedes, como sugestão.

2026-07-06 • via Nuitee
M
Mauricio • couple • br
9
2026-07-04 • via Nuitee
D
diego • couple • br
9
2026-07-04 • via Nuitee
E
Elieser • couple • br
10
2026-07-03 • via Nuitee
R
Redaelli • solo_traveller • br
10
Ótima opção de estadia em Novo Hamburgo.
Pros:

Do atendimento às acomodações, tudo muito bom!

2026-06-25 • via Nuitee
P
Pires • solo_traveller • br
8
2026-06-22 • via Nuitee
L
Luiz Carlos • solo_traveller • br
7
Pros:

Localização

Cons:

Café da Manhã...apenas razoavel

2026-06-22 • via Nuitee
F
Felipe • couple • br
8
2026-06-22 • via Nuitee
C
Carina • family_with_children • br
6
Pros:

O atendimento espetacular!

Cons:

As camas eram muito desconfortáveis e o café da manhã deixa e desejar.

2026-06-15 • via Nuitee
M
marcelo • extended_group • br
7
2026-06-12 • via Nuitee
R
Rosimari • solo_traveller • br
10
2026-06-12 • via Nuitee
H
Henrique • solo_traveller • br
1
Péssimo atendimento do recepcionista
Pros:

Limpeza. Localização perto da estrada para que usa o hotel para pernoite

Cons:

Péssimo atendimento. O recepcionista que nos recebeu a noite simplesmente não é capacitado para atender o público.... Não voltaria e não recomendo o hotel apensa pelo atendimento desse funcionário mal treinado

2026-06-10 • via Nuitee
R
Rafael • solo_traveller • br
9
Pros:

Quarto confortável, limpo e organizado. Café da manhã excelente. Localização excelente.

2026-06-10 • via Nuitee
F
Fatinei • solo_traveller • br
8
2026-06-08 • via Nuitee
R
Renata • couple • br
10
2026-06-05 • via Nuitee
P
pedrohjs1 • solo_traveller • br
10
2026-06-04 • via Nuitee
R
Ricardo • couple • br
9
2026-06-04 • via Nuitee