ibis Novo Hamburgo

Hotels
•
ibis
8.4 (1512 reviews)
Rua José do Patrocinio, 303 , Novo Hamburgo , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cordial staff
Comfortable rooms
Good location
Excellent breakfast
Cons:
Cleanliness issues
Occasional service delays
Outdated room features

Categories

Cleanliness
7.69
There were complaints about the cleanliness not being 100%, indicating areas for improvement.
Service
9.16
Most reviews praised the service, especially noting the cordiality and attentiveness of the staff.
Location
8.7
The location received positive mentions, being convenient for guests.
Room Quality
8.15
Praises for comfort were noted, but concerns about old equipment were raised.
Amenities
8.18
Amenities were mentioned positively, though some improvements were suggested.
Value for Money
8.44
Mixed feelings about value, with some items being deemed overpriced.
Food and Beverage
8.19
Breakfast received positive feedback, although there were issues with availability at times.
Overall Experience
8.66
Generally, guests had a good overall experience, aside from minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:00

Property Description

Modern Accommodation and Convenient Location
Ibis Novo Hamburgo offers contemporary rooms just steps away from the city center. Enjoy free Wi-Fi, spacious conference rooms, and a business center for your convenience.

Comfortable Rooms and Delicious Dining
Relax in air-conditioned rooms with essential amenities and stylish decor. Start your day with a breakfast buffet featuring fresh fruits and local delicacies. Indulge in regional and international dishes at the on-site restaurant.

Convenient Amenities and Nearby Attractions
Benefit from free on-site parking and easy access to shopping and dining options. Explore Bourbon Shopping Mall and FENAC Convention Centre just a short drive away. Book your stay at Ibis Novo Hamburgo for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1512 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.66
S
SERGIO • solo_traveller • br
4
Pros:

Bom café

Cons:

Decepcionante o atendimento no restaurante. Pedi um prato, esperei quase uma hora, pessoas que chegaram após sendo atendidas primeiro e pra completar a comida cara e bem ruim, batata frita fria, bife a parmegiana parecia uma sola de sapato, mal dava pra mastigar sem contar a gordura em excesso. NÃO USEM O RESTAURANTE!!

2026-03-13 • via Nuitee
A
Antonio • solo_traveller • es
6
2026-03-13 • via Nuitee
M
Marcos Prill • couple • br
10
2026-03-12 • via Nuitee
A
Angelica • solo_traveller • py
9
2026-03-11 • via Nuitee
M
Martín • couple • uy
10
2026-03-10 • via Nuitee
L
LUIZ CARLOS • extended_group • br
8
Boa
Pros:

Cafe da manha, localização

Cons:

Colchao poderia ser melhor

2026-03-08 • via Nuitee
F
Filipe • extended_group • br
7
2026-03-05 • via Nuitee
F
Fernando • solo_traveller • br
10
2026-03-04 • via Nuitee
J
José Luiz Vieira • couple • br
10
Pros:

Atenção dos funcionários!

2026-03-01 • via Nuitee
L
Lauren • family_with_children • br
10
2026-02-28 • via Nuitee
D
Denis • couple • br
9
Muito bom
Pros:

Café da manhã ótimo. Localização ótima.

Cons:

Não estava claro no site do Booking que a diária que escolhi não incluía café da manhã. Tive que pagar a parte.

2026-02-28 • via Nuitee
R
Robert • solo_traveller • br
8
Pros:

Tudo

Cons:

Nada

2026-02-26 • via Nuitee
A
Andreia • solo_traveller • br
10
2026-02-22 • via Nuitee
C
Camila • couple • br
8
2026-02-14 • via Nuitee
L
Lorenzo Tissot • solo_traveller • br
5
Atendimento do DIA fraco demais
Pros:

Conforto e limpeza impecáveis.

Cons:

Funcionárias do dia com um péssimo atendimento. Não estavam dispostas a resolver as questões.

2026-02-11 • via Nuitee
E
Elisa Cristina • couple • br
10
Excelente, atendeu as expectativas, bom custo benefício.
Pros:

Cama e chuveiro

Cons:

Gostei de tudo

2026-02-10 • via Nuitee
C
Carlos • solo_traveller • br
7
Pros:

O

Cons:

O

2026-01-30 • via Nuitee
C
Carlos • couple • br
8
Foi excelente. Nos atendeu a expectativa.
Pros:

Facilidade de chegada.

Cons:

Cama

2026-01-29 • via Nuitee
A
Amaral • solo_traveller • br
9
Voltaria! Muito boa a hospedagem no período que fiquei.
Pros:

Tudo muito limpo, novo e confortável

Cons:

Por tudo estar bom o preço é condizente, entretanto, não tive o que reclamar.

2026-01-27 • via Nuitee
E
Eduardo • couple • br
10
Pros:

Padrão IBS ok.

2026-01-21 • via Nuitee