SpringHill Suites by Marriott St. Joseph Benton Harbor

Hotels
•
SpringHill Suites
8.8 (275 reviews)
1255 Cinema Way , Benton Harbor , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly and helpful staff
Cons:
Minor maintenance issues
Pool and amenities availability concerns

Categories

Cleanliness
8.38
Mixed sentiments on cleanliness mentioned; some reviews highlight clean rooms, while others note issues with maintenance.
Service
9.35
Reviews praised the staff's kindness and helpfulness, particularly in accommodating special requests.
Location
8.89
Location is mentioned positively in several reviews, with guests feeling safe.
Room Quality
8.84
Most reviews noted rooms were clean and comfortable, though there were some maintenance issues.
Amenities
8.37
Positive mentions of amenities like breakfast and comfort; however, the pool and availability of luggage carts received criticism.
Value for Money
8.83
General sentiment suggests good value for the quality and location, despite some concerns.
Food and Beverage
8.38
Breakfast had variety but some comments about availability and service during busy times.
Overall Experience
9.35
General sentiment was positive, with many expressing a desire to return, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:20

Property Description

Luxurious Accommodation: SpringHill Suites by Marriott St. Joseph Benton Harbor offers a comfortable stay in Benton Harbor with its 3-star accommodations and modern amenities.

Convenient Facilities: Guests can enjoy the convenience of a business centre, free WiFi, an indoor pool, a fitness centre, and a 24-hour front desk during their stay.

Accessible Location: Situated near South Bend Regional Airport, just 47 km away, our hotel provides easy access for travelers.

Book your stay at SpringHill Suites by Marriott St. Joseph Benton Harbor now for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 3 per day.

Location

Guest Reviews

8.8
Based on 275 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
D
Davis • family_with_children • us
10
Pros:

Very spacious and very comfortable beds. There was an issue with having a stand-up shower when we requested a tub and it was no problem to switch our rooms the front desk was amazing.

Cons:

Honestly there was that really anything that we didn't like. Wished of course there was a hot tub but the pool was amazing.

2026-04-11 • via Nuitee
K
Karen • family_with_children • us
10
Excellent stay , will return soon.
Pros:

Everything

Cons:

Nothing

2026-04-05 • via Nuitee
G
Gooch • couple • us
9
2026-04-04 • via Nuitee
A
Ashley • couple • us
9
2026-03-15 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-03-09 • via Nuitee
J
Jhelah • couple • us
10
2026-03-09 • via Nuitee
C
Christen • extended_group • us
9
2025-12-26 • via Nuitee
M
Mignon • family_with_children • us
8
Pros:

Room size, amenities, and good coffee

Cons:

Breakfast area where the food is seems small

2025-12-03 • via Nuitee
M
Matthew • couple • us
8
Pros:

Breakfast was good and included.

2025-12-03 • via Nuitee
E
Eduardo • extended_group • ar
9
2025-10-23 • via Nuitee
V
VERONICA • family_with_children • us
6
The pool definitely would have made a big difference.
Pros:

Breakfast was good, had a variety to choose from.

Cons:

The pool has a foul smell.

2025-10-18 • via Nuitee
V
veronica • couple • us
8
Would stay here again
Pros:

Was very nicely decorated, very clean, and comfy bed

Cons:

The ac unit was not working very well. Would only turn on for about 30 seconds and shut off. Room was very hot all night

2025-10-15 • via Nuitee
E
Eleanore
8
Pros:

Room was nice, trundle bed was weird. Pool area wes very m

2025-09-29 • via Nuitee
J
Jasmine
10
Pros:

Very nice room clean and comfortable

2025-09-25 • via Nuitee
E
Evelio
10
Pros:

Great

2025-09-19 • via Nuitee
M
Myron
10
Pros:

Very nice facility, and helpful staff.

2025-09-13 • via Nuitee
D
DENNIS • family_with_children
8
Pros:

Hotel is nice clean and quiet except the room next to ours. I called at the reception desk and requested a towel and they told me to come down and pick it up.

2025-08-18 • via Nuitee
J
Jeffrey • couple • us
10
2025-08-15 • via Nuitee
M
Mounir • extended_group • us
7
Pros:

acceptable

2025-08-11 • via Nuitee
A
Ann
8
Pros:

We liked our room, and the staff was friendly. On the morning that we checked out the breakfast was a bit lacking. No coffee, waited for a while then gave up. I was also a bit disappointed in the pool area. The room was so uncomfortably hot that we decided not to swim. We will stay with SpringHill Suites again because the rooms are fantastic.

2025-08-11 • via Nuitee