City Sleeper at Royal National Hotel

Hotels
•
Imperial London Hotels
8.4 (6835 reviews)
38-51 Bedford Way, London, England, WC1H 0DG , London , GB
+44 20 7278 7871

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Shopping on site
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Generous breakfast
Cons:
Outdated facilities
No fridge
High prices

Categories

Cleanliness
7.73
Some reviews indicated rooms were old and had odors, reducing the cleanliness perception.
Service
9.2
Staff were described as friendly and helpful, contributing positively to the service experience.
Location
9.24
The hotel is centrally located, providing easy access to transport and nearby amenities.
Room Quality
8.19
Overall rooms were comfortable, though some noted they felt outdated.
Amenities
7.72
Lack of certain amenities (like a fridge) mentioned negatively impacts this category.
Value for Money
7.18
Reviews noted high prices, making value for money a concern.
Food and Beverage
8.73
Breakfast was generally praised as generous and delicious.
Overall Experience
9.2
Despite some complaints, most guests expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:26

Property Description

Discover vibrant city life while staying at the City Sleeper at Royal National Hotel, where comfort meets convenience in the heart of London.

Modern Amenities
Stay connected with complimentary wireless internet access in all guest rooms. Our on-site shopping options and concierge services ensure that your every need is catered for.

Delicious Dining Options
Savor delectable meals at our on-site restaurant or grab a quick bite at the coffee shop/cafe. Recharge with your favorite drinks at our inviting bar/lounge, making it a perfect spot to unwind after a busy day.

Exceptional Guest Comfort
Relax in one of our 272 stylishly designed guestrooms, featuring plasma televisions and convenient necessities like coffee/tea makers. Enjoy the luxury of bathtubs or showers in your own private bathroom, complementing your stay with a touch of indulgence.

Join us for a memorable stay – book your room today!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional features at this hotel include a reception hall and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Property Video

Guest Reviews

8.4
Based on 6835 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.73
Overall Experience: 9.2
C
Caterina • couple • it
10
2026-05-09 • via Nuitee
R
Rosa • solo_traveller • es
8
Pros:

El día que llegamos nos atendió Mateo (Mattew). Era muy majo. Llegar y encontrar alguien q te pueda atender en español además de ser muy atento informándonos de todo y acompañándonos a la planta de la habitación.

Cons:

Baño algo pequeño y que hubieran nórdicos arriba y abajo para estar ya en mayo

2026-05-08 • via Nuitee
A
Aisling • solo_traveller • ie
9
2026-05-08 • via Nuitee
Şeyma • extended_group • tr
3
I’ve stayed here multiple times, but after experiencing a street-facing room, I don’t plan to stay h
Pros:

The location is perfect i have stayed in this hotel couple of different times and the location has been the main reason i used to book this hotel.

Cons:

The room was on the street and my stay was for a week i didnt even get one nights sleep due to the sounds coming from the street. I asked so many times if i could change my room and apparently it was booked solid... The beds didnt feel clean at all there was hair all around and i kept removing hair from the bedding which was disgusting.

2026-05-08 • via Nuitee
Ádám • extended_group • hu
10
2026-05-08 • via Nuitee
P
Petra • couple • pt
8
2026-05-08 • via Nuitee
L
Leonidas • solo_traveller • gr
8
2026-05-07 • via Nuitee
T
Tallya • extended_group • il
8
2026-05-07 • via Nuitee
B
Bernard Armand • solo_traveller • ch
8
2026-05-07 • via Nuitee
T
Tatjana • solo_traveller • de
10
2026-05-06 • via Nuitee
O
Ovi • solo_traveller • es
8
2026-05-06 • via Nuitee
H
Hala • couple • eg
10
2026-05-06 • via Nuitee
M
marcela • solo_traveller • ca
8
2026-05-06 • via Nuitee
M
marcelo daniel • family_with_children • ar
10
PRECIOSO.
Pros:

MUY VARIADO, LINDO EL SALON, TODO OK.

Cons:

PODRIA MEJORAR LAS MAQUINAS DE CAFE, PERO SOLO UN DETALLE.

2026-05-05 • via Nuitee
A
Adam • solo_traveller • pl
9
2026-05-05 • via Nuitee
A
Andrea • family_with_children • fr
9
2026-05-05 • via Nuitee
A
Ailbhe Kenny • couple • ie
10
Cons:

Lobby

2026-05-05 • via Nuitee
J
Juan • family_with_children • nl
9
2026-05-04 • via Nuitee
M
Mert • solo_traveller • tr
8
2026-05-04 • via Nuitee
E
Emanuela • extended_group • it
9
2026-05-04 • via Nuitee