City Sleeper at Royal National Hotel

Hotels
Imperial London Hotels
8.4 (6835 reviews)
38-51 Bedford Way, London, England, WC1H 0DG , London , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Shopping on site
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Generous breakfast
Cons:
Outdated facilities
No fridge
High prices

Categories

Cleanliness
7.73
Some reviews indicated rooms were old and had odors, reducing the cleanliness perception.
Service
9.2
Staff were described as friendly and helpful, contributing positively to the service experience.
Location
9.24
The hotel is centrally located, providing easy access to transport and nearby amenities.
Room Quality
8.19
Overall rooms were comfortable, though some noted they felt outdated.
Amenities
7.72
Lack of certain amenities (like a fridge) mentioned negatively impacts this category.
Value for Money
7.18
Reviews noted high prices, making value for money a concern.
Food and Beverage
8.73
Breakfast was generally praised as generous and delicious.
Overall Experience
9.2
Despite some complaints, most guests expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:26

Property Description

Discover vibrant city life while staying at the City Sleeper at Royal National Hotel, where comfort meets convenience in the heart of London.

Modern Amenities
Stay connected with complimentary wireless internet access in all guest rooms. Our on-site shopping options and concierge services ensure that your every need is catered for.

Delicious Dining Options
Savor delectable meals at our on-site restaurant or grab a quick bite at the coffee shop/cafe. Recharge with your favorite drinks at our inviting bar/lounge, making it a perfect spot to unwind after a busy day.

Exceptional Guest Comfort
Relax in one of our 272 stylishly designed guestrooms, featuring plasma televisions and convenient necessities like coffee/tea makers. Enjoy the luxury of bathtubs or showers in your own private bathroom, complementing your stay with a touch of indulgence.

Join us for a memorable stay – book your room today!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional features at this hotel include a reception hall and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Property Video

Guest Reviews

8.4
Based on 6835 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.73
Overall Experience: 9.2
J
John solo_traveller gb
8
Pros:

Pleasant staff, room very clean and bed very comfortable

2026-06-06 via Nuitee
D
Dan family_with_children no
6
Helt ok
Pros:

God beliggenhet. Gode senger.

Cons:

Altfor varmt på rommet.
Kjedelig frokost

2026-06-06 via Nuitee
H
Heather family_with_children gb
8
Short bank holiday stay with 2 teenagers.
Pros:

Modern feel to it, easy to navigate

Cons:

Nothing really

2026-06-06 via Nuitee
J
Jayne solo_traveller gb
8
2026-06-06 via Nuitee
L
Lara couple au
6
Pros:

Staff were very friendly.

Cons:

Unfortunately, there was no air conditioning which meant our room was very hot and needed the window open at night, very loud with sirens most nights. They did offer ear plugs by the bedsides. Bed was very comfortable but struggled to get a good night's sleep. No offer of fans or anything from the hotel staff.

2026-06-06 via Nuitee
M
Monika extended_group pl
9
fajny nocleg w dobrej cenie w centrum Londynu
Pros:

Bardzo dobra lokalizacja i komfort w dobrej cenie.
Faktycznie trochę głośno z ulicy ale każdy gość dostaje zatyczki do uszu - bardzo dobry pomysł!

Cons:

-

2026-06-06 via Nuitee
V
Victoria extended_group au
1
Poor facilities, uncomfortable and old style rooms
Pros:

Location was good and staff were friendly

Cons:

Beds were hard as a rock. No aircon, room was so stuffy.
Water pressure was poor.
Was not worth the money and glad we only spent one night here.
Would not recommend. Could find cheaper nicer accommodation in the area.

2026-06-06 via Nuitee
T
Tim Ceulemans extended_group be
4
Pros:

De lokatie

Cons:

Helaas geen goede eerste indruk. Het inchecken duurde erg lang en de medewerker leek zichtbaar geïrriteerd door onze groep van negen personen. Er werd gezucht en geblazen tijdens het onthaal, wat niet bepaald gastvrij overkwam. Jammer, want een warme ontvangst is voor een hotel erg belangrijk.

2026-06-05 via Nuitee
S
Satu solo_traveller fi
8
Satsuma
Pros:

Sängyt olivat mukavat, jokaiselle kolmelle oli omansa. Huone oli ihan reilun koikoinen.
Aamupala oli hyvä ja tukeva. Vihannekset puuttuivat mutta hedelmiä kyllä oli. Gluteenitonta sai pyydettäessä.

Cons:

Ulkoa kuuluva melu oli häiritsevää iltaisin, varsinkin kun piti nukkua ikkuna auki, koska huoneessa oli kuuma. Pesuaineita piti pyytää itse lisää vaikka siistijä oli käynyt huoneessa. Pöytä ja laskutilaa oli vähän eikä matkalaukuille ollut penkkiä.

2026-06-05 via Nuitee
M
Maria Agnese solo_traveller it
8
Pros:

Struttura situata in posizione strategica, molto vicina alla stazione di King's Cross.
Il quartiere di Bloomsbury è molto tranquillo ed immerso nel verde.
Tornando alla struttura, mi è piaciuta la possibilità di refill borracce acqua completamente gratuita.

Cons:

Sarà che siamo arrivati in giornate con temperature abbastanza alte per Londra, ma essendo la camera sprovvista di climatizzatore, era davvero molto calda, nonostante la finestra aperta.

2026-06-05 via Nuitee
M
matias solo_traveller ar
8
Pros:

La ubicación excelente, buen Pub y lugares para comer.

Cons:

Mw toco loa dias de calor de Londres, la habitacion no tiene AA y la ventana solo se puwde abrir un cuarto, lo que hacia que las noches fueran sofocanres.
El euido exterior a la noche se extiende hasta tarde.

2026-06-05 via Nuitee
T
Tommi family_with_children fi
9
2026-06-05 via Nuitee
G
Georgia family_with_children ae
8
2026-06-05 via Nuitee
O
onur family_with_children tr
10
2026-06-05 via Nuitee
G
Gary extended_group mt
7
2026-06-05 via Nuitee
P
Pasi family_with_children fi
7
A nice, fairly modern hotel at great location, but no airconditioning.
Pros:

Location of the hotel is excellent. Breakfast buffet was great, with a good variety of options. Room was tidy, as were hallways and lobby.

Cons:

The rooms don’t have airconditioning; non what so ever. When outdoor temperature is +30C, so is the room. Shower’s floor is raised, making the space shallow, so a 6ft person has to squat while washing hair.

2026-06-05 via Nuitee
E
Elisabeth solo_traveller nl
6
Pros:

De locatie is goed! Op loopafstand van St. Pancras, British Museum en Covent Garden.

Cons:

Geen airco en ramen die niet ver open kunnen. Na een hittegolf zat er nog zoveel warmte in de kamer dat we het heel warm hebben gehad.

We hadden een kamer aan de binnenplaats, waardoor het geluid van gasten die diep in de nacht nog gesprekken voeren op deze binnenplaats ons zeer regelmatig gewekt heeft.

2026-06-05 via Nuitee
S
selma solo_traveller fr
8
Pros:

Emplacement parfait. Chambre spacieuse. Beaucoup de services.

Cons:

Beaucoup de bruits venant des chambres voisines.

2026-06-05 via Nuitee
O
Oates solo_traveller gb
10
Pros:

Friendly receptionist. Lovely clean room.

Cons:

Nothing

2026-06-04 via Nuitee
S
Shane couple gb
7
2026-06-04 via Nuitee