HOTEL MYSTAYS Fuji Onsen Resort

Hotels
Mystays Hotel Group
8.4 (5598 reviews)
Arakura 2654 , Fujiyoshida , jp

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Great view
Cons:
Small room size
Inadequate food variety
High prices

Categories

Cleanliness
7.9
Cleanliness sentiment varies, with some mentions of cleanliness being acceptable, but specific issues such as small rooms and inadequate space were noted.
Service
9.4
Many reviews highlight excellent and friendly service, contributing positively to the overall sentiment.
Location
8.9
The location is convenient, near transportation, with good accessibility to nearby shops and restaurants.
Room Quality
8.4
Room quality is generally acceptable, although there are mentions of small bathrooms and insufficient space in some rooms.
Amenities
8.4
Provision of amenities is generally viewed positively, especially the onsen, but some areas for improvement noted.
Value for Money
7.4
There are several comments regarding high prices compared to the services received, affecting perceived value.
Food and Beverage
7.9
Breakfast options deemed lacking in variety and quality; some positive mentions of buffet but also points of concern.
Overall Experience
8.9
Overall positive experience with a few critical remarks, especially regarding comfort and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Luxurious Accommodations

HOTEL MYSTAYS Fuji Onsen Resort offers comfortable rooms with modern amenities, including flat-screen TVs and private bathrooms. Guests can unwind in the hot spring baths and enjoy the scenic views of the surrounding area.

Delicious Dining Options

Indulge in a buffet breakfast at the restaurant Chef's Recipe, featuring fresh local ingredients. The on-site restaurant also serves delectable meals throughout the day, providing a culinary experience to remember.

Convenient Location

Located just 500 meters from Fujikyu Highland, with Lake Kawaguchi and Fuji-Q Highland nearby, the hotel is the perfect base for exploring the attractions of Fujiyoshida. With free WiFi and parking available, booking your stay at HOTEL MYSTAYS Fuji Onsen Resort is a breeze.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 492 feet from the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant "Chef's Recipe" is open from 7:00 until 10:00 for breakfast and from 18:00 until 21:00 for dinner.

Please note hot spring bath is open from 5:00 until 10:00 and from 15:00 until 23:00.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 5598 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
M
MOHAN solo_traveller ca
10
Fantastic hotel. Highly recommend it.
Pros:

Fantastic location. Great facility with an Onsen and incredible views of Mt Fuji. Close to all major attractions in the city.

My grandson left his glasses there and the hotel was kind enough to courier them to our next hotel. Special thank tou to Kendel for organizing that.

Cons:

I have nothing negative to say. All great.

2026-08-29 via Nuitee
M
Marcelo family_with_children de
10
Excelente hotel com ótima localização para o Fuji Q Highland e vista do Fuji
Pros:

Spa, quarto e café da manhã

Cons:

Preço

2026-08-29 via Nuitee
M
MengFan family_with_children tw
9
2026-08-29 via Nuitee
A
Andréa couple fr
10
Superbe !
Pros:

L’emplacement est très bien entré Kawaguchiko et Fujiyoshida avec un arrêt de bus en bas de l’hôtel, à 6 minutes à pied du parc d’attraction et de sa station de train. Un Lawson a 3 minutes à pied.
La vue sur le Mont Fuji depuis le Onsen au dernier niveau, de nuit côté femme on voit les lumières des refuges et des gens qui font l’ascension.
La literie est très bien !

Cons:

Rien !

2026-08-29 via Nuitee
N
Ning couple jp
9
2026-08-29 via Nuitee
C
Cheuk Lun family_with_children hk
6
一號車場車位不夠, 多架車輛亂泊禁區, 設備例如浴衣準備不足, 服務感覺不像這個星級的酒店, 這樣的價錢可以選擇其他酒店.
Pros:

位置近富士急遊樂場

Cons:

入住了2晚但第一晚沒有足夠酒店館內浴衣, 很多住客只能穿自己衣服出入浴場和酒店其他範圍.

2026-08-29 via Nuitee
A
Adriana couple ch
10
Pros:

Même si on est pas du cote du mont-fudji, l’hôtel a une belle vue, grande vitre pour admirer le paysage.
Chambre confortable, un peu petite mais ça va.
A 7min de la gare ce qui était bien, et à 30’ de marche pour voir le mont-fudji

Cons:

Un peu cher quand même.

2026-08-29 via Nuitee
K
kikuchi solo_traveller jp
8
2026-08-28 via Nuitee
C
Claire Cheng family_with_children tw
10
2026-08-28 via Nuitee
T
TADENUMA solo_traveller jp
9
Pros:

安価なのに夕食ビュッフェに満足🍴😆

Cons:

浴槽に浸かったら富士山が見えないところ、外からの視線があるので仕方ないとは思いますが…

2026-08-27 via Nuitee
くにえ solo_traveller jp
5
2026-08-27 via Nuitee
R
Roselyn solo_traveller tw
9
2026-08-27 via Nuitee
R
Roselyn solo_traveller tw
8
2026-08-27 via Nuitee
A
Andrea extended_group es
10
Perfecto para una noche en fuji
Pros:

Ubicación perfecta, buena almohada y cama. Habitaciones amplias.

2026-08-26 via Nuitee
C
CHIA CHENG couple tw
8
場地不錯,生活機能很好,早餐豐富
2026-08-26 via Nuitee
D
Deborah couple it
8
Vista bellissima
Pros:

Struttura nuova molto bella. La camera è piccolina, in linea con gli standard giapponesi. La vetrata sul monte Fuji è molto bella, anche se non siamo stati fortunati nel vederlo bene. Colazione ottima, vasta scelta tra cose occidentali e giapponesi. Onsen nuovo bellissimo e molto grande

Cons:

Un po’ lontano dalla stazione di kawaguchiko

2026-08-26 via Nuitee
L
Lior couple il
10
מקום להתגעגע אליו
Pros:

מלון נעים עם אווירה מכבדת ומרגיעה.
חדר מרווח - מיטה נוחה, כריות קצת קטנות. פינת ישיבה נעימה. מקלחת שירותים נוחים וטובים.
ארוחת בוקר - נקי, מבחר נאה של אפשרויות, אווירה מאוד נוחה.
שירות - מכבד ויעיל. צ׳ק אין וצ׳ק אאוט מהירים ומכבדים.
מיקום מעולה - 7 דק (בערך) לפארק Fuji q ולתחנת הרכבת. חצי שעה הליכה / 10 דק נסיעה ממסוף האוטובוסים הבין עירוני.
מהחדר שלי היה נוף מהמם ונפלא להר פוג׳י ולפארק Fuji q

Cons:

כריות היו פחות נוחות כנראה בגלל שהיו קטנות יחסית לכריות השכיחות

2026-08-26 via Nuitee
H
Hsiu-Wen solo_traveller tw
8
Pros:

1. 離“富士急樂園”站近,走路約5分鐘到!
2. 早餐選擇多、精緻。

Cons:

1. 我們的房型是低樓層富士山景房,山景都被電線擋到了,覺得跟飯店房型介紹頁面的圖片不符,很失望。
2. 週邊商家不多,用餐選擇性少。

2026-08-26 via Nuitee
C
CHIA CHENG family_with_children tw
10
2026-08-26 via Nuitee
M
Maurizio solo_traveller lu
8
Pros:

Pour une nuit ok.
Pour le reste qualité prix top.

Cons:

Rien

2026-08-26 via Nuitee