HOTEL MYSTAYS Fuji Onsen Resort

Hotels
•
Mystays Hotel Group
8.4 (5379 reviews)
Arakura 2654 , Fujiyoshida , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Great view
Cons:
Small room size
Inadequate food variety
High prices

Categories

Cleanliness
7.9
Cleanliness sentiment varies, with some mentions of cleanliness being acceptable, but specific issues such as small rooms and inadequate space were noted.
Service
9.4
Many reviews highlight excellent and friendly service, contributing positively to the overall sentiment.
Location
8.9
The location is convenient, near transportation, with good accessibility to nearby shops and restaurants.
Room Quality
8.4
Room quality is generally acceptable, although there are mentions of small bathrooms and insufficient space in some rooms.
Amenities
8.4
Provision of amenities is generally viewed positively, especially the onsen, but some areas for improvement noted.
Value for Money
7.4
There are several comments regarding high prices compared to the services received, affecting perceived value.
Food and Beverage
7.9
Breakfast options deemed lacking in variety and quality; some positive mentions of buffet but also points of concern.
Overall Experience
8.9
Overall positive experience with a few critical remarks, especially regarding comfort and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Luxurious Accommodations

HOTEL MYSTAYS Fuji Onsen Resort offers comfortable rooms with modern amenities, including flat-screen TVs and private bathrooms. Guests can unwind in the hot spring baths and enjoy the scenic views of the surrounding area.

Delicious Dining Options

Indulge in a buffet breakfast at the restaurant Chef's Recipe, featuring fresh local ingredients. The on-site restaurant also serves delectable meals throughout the day, providing a culinary experience to remember.

Convenient Location

Located just 500 meters from Fujikyu Highland, with Lake Kawaguchi and Fuji-Q Highland nearby, the hotel is the perfect base for exploring the attractions of Fujiyoshida. With free WiFi and parking available, booking your stay at HOTEL MYSTAYS Fuji Onsen Resort is a breeze.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 492 feet from the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant "Chef's Recipe" is open from 7:00 until 10:00 for breakfast and from 18:00 until 21:00 for dinner.

Please note hot spring bath is open from 5:00 until 10:00 and from 15:00 until 23:00.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 5379 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
F
Fung Hwee • family_with_children • sg
6
A decent hotel but I would not recommend.
Pros:

The room is big.

Cons:

The food is too salty. Location is too far from the main attractions. The shuttle bus is too limited (only 3 timings).

2026-06-20 • via Nuitee
K
kaichan • solo_traveller • jp
10
2026-06-20 • via Nuitee
長田 • solo_traveller • jp
10
Pros:

フロントの方の対応がとても丁寧で、旅初心者にとってとても安心感があり、嬉しかったです。細かな質問にも快く答えてくれたので聞きやすく、ヘアアイロンの貸出があるのがとても助かりました。お風呂もシャワーヘッドがReFaでとても同行者が喜んでいました。

Cons:

ないです。

2026-06-20 • via Nuitee
J
John Pierre • couple • es
9
2026-06-19 • via Nuitee
B
Bilgesu Beria • couple • tr
7
Merkeze uzak, sadece kaplıcaya girip dinlenmek için uygun
Pros:

Tesis tam bir dinlenme ve onsen tesisi. Oteli Fuji manzarası için tutmuştuk ancak hava çok kötü olduğundan malesef göremedik.
Tertemiz ve kaliteli odaları var. Otelin kalitesi girdiğiniz anda anlaşılıyor. Çalışanlar da çok kibar ve güler yüzlü.

Cons:

Tesisin konumu aslında High-Q istasyonuna yakın görünüyor ancak otobüsle geliyorsunuz ve otobüsün bıraktığı istasyondan yürüyerek gelmeniz mümkün değil, taksi kullanmak zorunda kaldık hem gidişte hem dönüşte.
Merkezi, etrafı gezmek isterseniz uygun bir yerde değil. En yakındaki 7-eleven'a yürüyelim dedik soğuk havada donduk ve çok yorulduk gezemedik, merkezi de göremedik çünkü yarım saatten uzun sürdü yol ve baya otoyol yanı gibi bir yoldan yürümeniz gerekiyor :( Yürüyüşe uygun değil.
Onsen kadın erkek ayrı oluyor ama bikini-mayo bile giymemeniz gerekiyor, malesef bu yüzden onseni de kullanamadık.
Biz kahvaltı dahil seçmemiştik ancak sabah kahvaltı sırası çok fazlaydı, iyi ki seçmemişiz dedik.

2026-06-19 • via Nuitee
A
Aakanksha • family_with_children • in
10
2026-06-19 • via Nuitee
T
Tsatsral • family_with_children • mn
8
2026-06-19 • via Nuitee
瑞隆 • solo_traveller • tw
7
2026-06-19 • via Nuitee
A
ANDOU • family_with_children • jp
10
富士急で遊んだ後はこちらのホテルで！
Pros:

富士急で遊んだ後、1泊お世話に。
お昼頃チェックイン前でしたが駐車場に車を停めさせてもらえたのでありがたかったです。
富士急まで徒歩10分以内で着きます。
素泊まりでしたので徒歩圏内の所で外食しました。
大浴場は富士山が見えるロケーションが最高でした。
お部屋は富士ビューではありませんでしたが、申し分ありません。大浴場と同じ階だったので快適でした。
加湿器をつけていたので乾燥もなく過ごせました。
枕を使わずクッションで寝ましたがとても気持ちよく寝心地良きでした。
館内全体的にとても清潔で良かったです。
かなりお安く泊まれたのでラッキーでした。スタッフの方々も雰囲気が良く、丁寧な接客をされていました。また機会がありましたら泊まりたいと思います。ありがとうございました。

Cons:

子供の分の歯ブラシが無かったのでそれだけ残念でした

2026-06-18 • via Nuitee
P
Parash • family_with_children • us
9
Excellent Stay with Excellent View Opportunity and with Excellent Breakfast and Hot Bath Onsen
Pros:

The room did have a view of Mt. Fuji, but we checked in very late and it was very dark, so we couldn't see. In the morning, it was raining heavy and extremely foggy with visibility less than 30 feet - so again we could not see the view of Mt. Fuji. The hot bath Onsen was great. Also the Bathroom/locker area was very spacious, and they provide a lot of accessories for the Onsen and it is open till 11 PM which was great. The morning breakfast was very sumptuous. We are strict vegetarians and yet we could find a few options on the menu to suit our dietary needs.

Cons:

n/a

2026-06-17 • via Nuitee
C
CheWei • couple • tw
9
2026-06-17 • via Nuitee
T
T • solo_traveller • in
10
2026-06-17 • via Nuitee
J
Julian • couple • il
9
מלון מפנק במיקום מצויין עם נוף לפוג׳י
Pros:

מיקום ונוף להר הפוג׳י והאונסן

Cons:

האוכל לא מגוון ואין הרבה אופציות צמחוניות ומערביות

2026-06-17 • via Nuitee
F
FernandoGonz • couple • es
10
Pros:

El desayuno excelente. La cordialidad del personal, también excelente

2026-06-16 • via Nuitee
B
BAOCHONG • solo_traveller • cn
7
富士山观光展望的不错之选 温泉♨️👍
Pros:

绝美风景 富士山展望酒店
房间面积很大 很方便
温泉大浴场非常好 很大很舒服

Cons:

房屋设置比较老旧 距离河口湖站略远 没有接驳车 不过Bus也是有的 但是店内没有工作人员介绍和指引

2026-06-15 • via Nuitee
Y
Ye • family_with_children • ca
8
2026-06-15 • via Nuitee
P
Ping • solo_traveller • my
8
2026-06-15 • via Nuitee
E
Eunice Iatiyo • solo_traveller • br
8
2026-06-14 • via Nuitee
A
Andrea • family_with_children • co
9
Great hotel and location
Pros:

Staff super helpful , room was good size and bathroom as well, amenities and onsen on site great!

Cons:

Little overpriced for one night

2026-06-14 • via Nuitee
J
jasu5 • family_with_children • jp
10
Pros:

夕食、朝食ともに家族で満足しました。
特にスタッフの方の気配りがとても良かった。

Cons:

なし

2026-06-13 • via Nuitee