HOTEL MYSTAYS Fuji Onsen Resort

Hotels
Mystays Hotel Group
8.4 (5008 reviews)
Arakura 2654 , Fujiyoshida , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Great view
Cons:
Small room size
Inadequate food variety
High prices

Categories

Cleanliness
7.9
Cleanliness sentiment varies, with some mentions of cleanliness being acceptable, but specific issues such as small rooms and inadequate space were noted.
Service
9.4
Many reviews highlight excellent and friendly service, contributing positively to the overall sentiment.
Location
8.9
The location is convenient, near transportation, with good accessibility to nearby shops and restaurants.
Room Quality
8.4
Room quality is generally acceptable, although there are mentions of small bathrooms and insufficient space in some rooms.
Amenities
8.4
Provision of amenities is generally viewed positively, especially the onsen, but some areas for improvement noted.
Value for Money
7.4
There are several comments regarding high prices compared to the services received, affecting perceived value.
Food and Beverage
7.9
Breakfast options deemed lacking in variety and quality; some positive mentions of buffet but also points of concern.
Overall Experience
8.9
Overall positive experience with a few critical remarks, especially regarding comfort and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Luxurious Accommodations

HOTEL MYSTAYS Fuji Onsen Resort offers comfortable rooms with modern amenities, including flat-screen TVs and private bathrooms. Guests can unwind in the hot spring baths and enjoy the scenic views of the surrounding area.

Delicious Dining Options

Indulge in a buffet breakfast at the restaurant Chef's Recipe, featuring fresh local ingredients. The on-site restaurant also serves delectable meals throughout the day, providing a culinary experience to remember.

Convenient Location

Located just 500 meters from Fujikyu Highland, with Lake Kawaguchi and Fuji-Q Highland nearby, the hotel is the perfect base for exploring the attractions of Fujiyoshida. With free WiFi and parking available, booking your stay at HOTEL MYSTAYS Fuji Onsen Resort is a breeze.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 492 feet from the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant "Chef's Recipe" is open from 7:00 until 10:00 for breakfast and from 18:00 until 21:00 for dinner.

Please note hot spring bath is open from 5:00 until 10:00 and from 15:00 until 23:00.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 5008 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
M
Michael family_with_children gb
9
Pros:

Good size room and beds. View of mt fuji. Close to a station.

Cons:

N/A

2026-03-21 via Nuitee
木場 family_with_children jp
8
Pros:

絶景でした

Cons:

なかったです。

2026-03-21 via Nuitee
E
EIJI couple jp
8
満足
Cons:

飲み放題の説明がわかりにくい

2026-03-21 via Nuitee
H
Héloïse couple be
9
2026-03-21 via Nuitee
慧文 family_with_children tw
9
2026-03-21 via Nuitee
S
SAKANE extended_group jp
5
Pros:

夕食、朝食とも美味しかった😋

Cons:

売店があれば尚良かった。
ユニットバスの掃除が行き届いてなかった。

2026-03-20 via Nuitee
T
Trakulsoontornchai family_with_children th
10
Pros:

Very good for brekfast and clean room

2026-03-20 via Nuitee
C
Chuan Ling family_with_children tw
10
這間飯店是我們整趟旅程最期待的飯店,高樓層景觀真的很棒打開窗戶就可以看到富士山,住兩個晚上,很幸運的看到了一天完整的富士山,飯店的溫泉也很棒,外面還有販賣機可以買飲料跟冰棒,早餐普普
Pros:

停車場就在旁邊很方便,打開窗戶就可以看到富士山

Cons:

2026-03-19 via Nuitee
C
cho extended_group kr
6
2026-03-19 via Nuitee
J
Julie family_with_children fr
7
Pros:

The location

Cons:

The hall and lounge which in fact there is not... no big cough or armchair just an old canapé used.....to wait for check in .....

2026-03-19 via Nuitee
N
noemi.mrz family_with_children it
10
Splendido
Pros:

Tutto perfetto, le camere, lo staff, onsen rilassante e completo di ogni comfort. Lo consiglio a chiunque voglia rilassarsi con una splendida vista sul mt fuji.

Cons:

Nulla

2026-03-18 via Nuitee
J
Jeroen solo_traveller nl
6
Bit disappointing but okay
Pros:

View and location

Cons:

Diner is a buffet where you only 1 hour. The onsen doesn’t really have a view over Mt Fuji, only when you stand up because the windows are blindfolded.

2026-03-18 via Nuitee
C
CHIH WEI extended_group tw
10
2026-03-17 via Nuitee
H
Hector extended_group au
8
2026-03-16 via Nuitee
R
robert couple ca
10
Great hotel
Pros:

Comfy beds, good breakfast, well located and free parking

2026-03-16 via Nuitee
E
Ekachai couple th
8
2026-03-16 via Nuitee
K
Kwok Chu family_with_children hk
9
Pros:

Mountain Fuji view at room and lobby, fantastic!

Cons:

Room size is in general small.

2026-03-15 via Nuitee
S
Si-ne family_with_children th
10
ชอบมากๆ
Pros:

ทำเลดีมาก ออนเซ็นทุกคืน มาพักเป็นครั้งที่ 2 แล้ว

Cons:

ไม่มี

2026-03-15 via Nuitee
L
Lei couple mo
8
2026-03-15 via Nuitee
E
ETSUKO extended_group jp
9
とても便利
Pros:

駅から近い点
スタッフさんがとても丁寧
食事も美味しかった

Cons:

洗面室の排水があまり良くなかったかもしれません

2026-03-15 via Nuitee