HOTEL MYSTAYS Fuji Onsen Resort

Hotels
•
Mystays Hotel Group
8.4 (5460 reviews)
Arakura 2654 , Fujiyoshida , jp
+81 555-21-7510

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Great view
Cons:
Small room size
Inadequate food variety
High prices

Categories

Cleanliness
7.9
Cleanliness sentiment varies, with some mentions of cleanliness being acceptable, but specific issues such as small rooms and inadequate space were noted.
Service
9.4
Many reviews highlight excellent and friendly service, contributing positively to the overall sentiment.
Location
8.9
The location is convenient, near transportation, with good accessibility to nearby shops and restaurants.
Room Quality
8.4
Room quality is generally acceptable, although there are mentions of small bathrooms and insufficient space in some rooms.
Amenities
8.4
Provision of amenities is generally viewed positively, especially the onsen, but some areas for improvement noted.
Value for Money
7.4
There are several comments regarding high prices compared to the services received, affecting perceived value.
Food and Beverage
7.9
Breakfast options deemed lacking in variety and quality; some positive mentions of buffet but also points of concern.
Overall Experience
8.9
Overall positive experience with a few critical remarks, especially regarding comfort and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Luxurious Accommodations

HOTEL MYSTAYS Fuji Onsen Resort offers comfortable rooms with modern amenities, including flat-screen TVs and private bathrooms. Guests can unwind in the hot spring baths and enjoy the scenic views of the surrounding area.

Delicious Dining Options

Indulge in a buffet breakfast at the restaurant Chef's Recipe, featuring fresh local ingredients. The on-site restaurant also serves delectable meals throughout the day, providing a culinary experience to remember.

Convenient Location

Located just 500 meters from Fujikyu Highland, with Lake Kawaguchi and Fuji-Q Highland nearby, the hotel is the perfect base for exploring the attractions of Fujiyoshida. With free WiFi and parking available, booking your stay at HOTEL MYSTAYS Fuji Onsen Resort is a breeze.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 492 feet from the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant "Chef's Recipe" is open from 7:00 until 10:00 for breakfast and from 18:00 until 21:00 for dinner.

Please note hot spring bath is open from 5:00 until 10:00 and from 15:00 until 23:00.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 5460 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
L
Lun • solo_traveller • hk
9
Pros:

酒店各方面都不錯，交通方便，房間整潔

Cons:

自助晚餐比想像中少種類，味道一般沒大驚喜

2026-07-25 • via Nuitee
W
Wai Han • solo_traveller • gb
9
Pros:

The onsen was clean and very attentive staff.

2026-07-25 • via Nuitee
M
Maiko • family_with_children • jp
10
満足です
Pros:

部屋は清潔で気持ちよく、富士山側のお部屋の眺めはもちろんのこと山側のお部屋も田舎の田園風景で癒されました。
朝食もフレンチトーストを始めどれも美味しかったです。

Cons:

特にありません。

2026-07-24 • via Nuitee
S
Stephen • couple • gb
6
Pros:

Great Onsen and comfortable beds

Cons:

Over crowded, regular Qs for breakfast
Rooms are a little “tired” and could do with freshening up.
Mt Fuji views are extra but obscured by a msssive rollercoaster/theme park

2026-07-23 • via Nuitee
G
Gustavo • couple • ar
6
2026-07-23 • via Nuitee
L
Ling Chih • family_with_children • tw
9
2026-07-23 • via Nuitee
S
Sarah • solo_traveller • br
8
2026-07-23 • via Nuitee
G
Gerold • family_with_children • de
9
2026-07-23 • via Nuitee
K
KAM TIM • couple • hk
8
2026-07-22 • via Nuitee
T
Tomomo • family_with_children • jp
8
2026-07-21 • via Nuitee
T
Tomomo • solo_traveller • jp
7
2026-07-21 • via Nuitee
L
LE NOC • family_with_children • fr
8
2026-07-21 • via Nuitee
F
Flora TY Liu • family_with_children • tw
8
2026-07-20 • via Nuitee
H
Hoi • couple • us
7
So far the hotel is nice! But way better if you have a rental car!
Pros:

It’s clean and staffs are friendly! If you drive it sure is a good location. Since we didn’t rent a car, walked with the luggage to the hotel is a bit of distance. Also the streets are not all smooth made it even more difficult. We booked the Fuji view room and we saw the mountain!! We were so lucky! Overall it’s a good place if you RENT a vehicle!

Cons:

Basically just have one restaurant there, it seems got booked up pretty fast.

2026-07-20 • via Nuitee
Y
YACHUAN • family_with_children • tw
10
2026-07-20 • via Nuitee
J
Jonas • solo_traveller • dk
9
Pros:

Nice staff and nice place

Cons:

I dont like adding extra price on top of visible price shown online. Should be included in price. Also im not a big fan of the pillows.

2026-07-20 • via Nuitee
E
Erik • solo_traveller • il
7
Pros:

חניה חופשית וגישה נוחה לכבישים ראשיים

Cons:

הנוף לפוג'י מחדר האוכל דרך מבוך של חוטי חשמל, ומהאונסן לא ניתן לראות בגלל אדים על החלון.
ארוחת בוקר טובה אבל המתנה ארוכה בכניסה, 20 דקות זה יותר מדי..
הוילון בחלון החדר לא מחשיך את החדר ולכן התעוררנו מאור השמש כבר ב 6 בבוקר.
האונסן מאוד מינימלי. ובלי שום נוף או ייחוד.

2026-07-20 • via Nuitee
I
ITO • solo_traveller • jp
9
Pros:

夕食が美味しかったです！

2026-07-20 • via Nuitee
H
HUIJU • family_with_children • tw
9
2026-07-19 • via Nuitee
H
Hallen • couple • gu
10
Satisfied and Grateful!
Pros:

Staffs are really accommodating and nice! This would be my 3rd stay with them and the standards are always top notch! Really nice Onsen resort, really accessible to a connivence store, gotemba station, and its 10 mins to a Fuji Bus shuttle if you are trying to climb Mt. Fuji during hiking season.

2026-07-19 • via Nuitee