Chiringuito Tulum

Hotels
8.8 (196 reviews)
Tulum Bocapaila km 9.3 , Tulum , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Beautiful rooms
Caring staff
Cons:
Inconsistent service
Limited breakfast variety
Noise disturbances

Categories

Cleanliness
8.43
Cleanliness was a concern due to unpleasant odors in the bathroom.
Service
9
Service was inconsistent; while some staff were unfriendly, others were caring.
Location
9.44
The location is stunning and well-situated for beach access.
Room Quality
8.89
Stunning rooms with great views and spacious layouts.
Amenities
9.12
Amenities are solid, including a rooftop pool, but there were issues with noise.
Value for Money
8.38
Perceived value for money was low due to high prices and limited breakfast options.
Food and Beverage
7.93
Breakfast options were minimal with low variety, impacting the overall dining experience.
Overall Experience
9.2
Mixed experiences due to some positive and some disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:38

Property Description

Luxury Oasis in Tulum

Exquisite Rooms with Stunning Views
Indulge in our rooms with private terraces and garden views, providing a peaceful retreat during your stay at Chiringuito Tulum.

Relaxation and Recreation
Enjoy a refreshing continental breakfast each morning and take a dip in our year-round outdoor pool, perfect for unwinding under the sun.

Convenient Location
Located near Tulum's top attractions and offering free WiFi, our non-smoking property ensures a comfortable and memorable stay for every guest.

Experience the luxury and tranquility of Chiringuito Tulum - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$140 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 196 reviews
Cleanliness: 8.43
Service: 9
Location: 9.44
Room Quality: 8.89
Amenities: 9.12
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 9.2
L
Lucas couple fr
10
2026-03-06 via Nuitee
I
Isadora couple br
9
Muito bom, mas os preços exorbitantes das bebidas e comidas no bar da praia são um ponto negativo.
Pros:

Ótimas acomodações! Quarto muito limpo e espaçoso e Comida deliciosa.

Cons:

Os preços do restaurante são exorbitantes, mas isso é um problema geral muito sério não região de praia em Tulum.

2026-03-05 via Nuitee
T
Tordai extended_group hu
10
Gyönyörű tengerpart, csodás helyen!
Pros:

Del Tulumban van a szállás. Jól felszerelt. Szuper étteremmel, gyönyörű parttal. Séta távolságban sok étterem, és szolgáltatás elérhető. Szép Design. Kényelmes hotel.

Cons:

Nem volt ilyen.

2026-02-28 via Nuitee
J
Justus family_with_children de
9
Pros:

Sehr nettes Personal, sehr gut gelegen mit schönem Blick auf den Strand vom Restaurant. Super Frühstück, guter Kaffee. Das Essen ist sehr gut, die Karte allerdings begrenzt.

2026-02-27 via Nuitee
O
Omri couple il
2
Just don’t
Pros:

View of the beach in the restaurant (but you have it every where)

Cons:

All the rest
Ridiculously expensive comparing to other hotels in the area. Breakfast is minimal. Restaurant is way overpriced (like 390 peso for Margarita and if you ask it to be strong they would charge another 350 peso). Pool is a joke.

2026-02-25 via Nuitee
C
Cohen8150 family_with_children us
10
The perfect place to get away wit hour family.
Pros:

This is our third time staying at Chiringuito with our family (two adults, three children. The property is a perfect size, located in a very quiet part of Tulum Beach, with very nice shops and restaurants within walking distance. So the location is great.

The layout of the property is great. Our children are always close, whether they are at the beach, in the restaurant, in the pool, or playing with the cats at the front desk. And the room-types we chose, the stacked rooms in one building, work perfectly for our family. Our kids stay downstairs, we stay upstairs with the deck and private pool. It's quite luxurious. The pool upstairs is quiet, peaceful, and the perfect place to unwind.

The restaurant food, and service, is great. We've gotten to know some of the waitstaff over the years, which is always nice, and Santos was there again this year. He took care of us, making sure our children were happy with smoothies in-hand. Breakfast in the restaurant, overlooking the sunrise and the beach, is one of our favorite times as a family.

Finally, coming back for three years, it's really comfortable and the management / staff remember us. They make everything easy for us, which we appreciate.

2026-02-23 via Nuitee
J
Julien couple fr
8
Super hôtel à Tulum
Pros:

La chambre
La piscine
La vue

Cons:

Le petit dej inclus pas assez varié

2026-02-22 via Nuitee
J
John couple gb
10
Great location and views. You have to try the beef rib Tacos.
Pros:

Excellent location in the heart of South Tulum.
Have your breakfast overlooking the beach at sunrise!

Cons:

Sand gets everywhere.

2026-02-13 via Nuitee
J
Jack couple au
10
Pros:

Perfect location away from the loud clubs, the state of the property is fantastic, will not disappoint

2026-01-25 via Nuitee
R
Rodrigo solo_traveller ar
9
Excelente lugar en Tulum
Pros:

La habitación y la salida a la playa.

2026-01-21 via Nuitee
J
Jürg family_with_children ch
10
we would not hesitate to come back
Pros:

We found room 1 absolutely stunning. It is huge with an evenly huge terrasse overlooking the beach club, the beach and the sea. Thanks to the integrated mosquito nets the sliding window can stay open all night. We loved to drift off into a deep sleep in the gorgeous bed listening to the sounds of the sea. The style is minimalistic and sleek with stylish furniture. Very soothing. Also the tropical garden with a very pretty pool is lovely. we would not hesitate to come back.

Cons:

The breakfast is quite good but also a bit monodimensional, it could be more mexican. The room service was a bit unreliable: some day the bed was made sometimes not, same with the refilling of the mini bar. But this doesn't vreally count in comparison to the outstanding qualities of this amazing small luxury hide away.

2026-01-20 via Nuitee
J
Julian family_with_children ar
9
2026-01-19 via Nuitee
קלפון couple us
1
2026-01-15 via Nuitee
N
Nicolas couple fr
10
Parfait
Pros:

Le personnel est incroyablement gentil

2026-01-12 via Nuitee
A
Andy extended_group us
9
2025-12-27 via Nuitee
R
Rebecca family_with_children us
9
Beautiful beach, good food and very nice service!
Pros:

Beautiful beach, good food and very nice service.
We really enjoyed peaceful sunrises and delicious breakfast on the terrace every morning.

Cons:

Loud music at the beach club on Saturday during the day/evening. But otherwise it was very peaceful and seemed much quieter than many surrounding hotels.

2025-12-24 via Nuitee
B
Birkan couple ch
8
Ein schönes, ästhetisches Hotel mit viel Charme, das mit einigen Verbesserungen noch deutlich besser sein könnte.
Pros:

Der Manager und das Personal an der Rezeption waren durchgehend sehr freundlich, hilfsbereit und aufmerksam. Unsere Anliegen wurden ernst genommen und das Team hat stets schnell und bemüht reagiert.

Cons:

Leider hatten wir während unseres gesamten Aufenthalts kein direkt verfügbares warmes Wasser beim Duschen. Trotz mehrfacher Meldung an das Personal konnte das Problem nicht behoben werden. Das Wasser wurde jeweils erst nach etwa 10 bis 15 Minuten warm, sodass unnötig viel Wasser ungenutzt ablief, was wir als sehr unangenehm und auch als Verschwendung empfunden haben.

Das Frühstück bestand zudem täglich aus der gleichen, sehr begrenzten Auswahl. Es gab kaum Abwechslung und insgesamt nur wenige Optionen, sodass es auf Dauer eintönig wurde.

Das Restaurantpersonal war zwar freundlich, wirkte jedoch zeitweise gestresst und unkoordiniert, was den Service teilweise verzögert hat.

2025-12-24 via Nuitee
C
CAMILLE family_with_children fr
8
Séjour dépaysant au calme.
Pros:

Emplacement dans la zone touristique mais un peu reculé donc plus calme attention si vous n’avez pas de voiture c’est compliqué.
La plage est magnifique
Personnel gentil.

Cons:

Le personnel est gentil mais pas efficace.
À chaque demande pas de solution.
Le lit bébé était sans matelas.
Pas d’étendoir pour le linge.
Logement très très humide.

2025-12-20 via Nuitee
O
Oskar family_with_children se
9
Cozy oceanfront stay
Pros:

We had a wonderful stay at this cozy hotel in South Tulum. It’s located a bit far from the party zone, which made it extremely quiet, relaxing, and perfect for a chill getaway. We stayed in the ocean-view suite with a private pool, and the room was absolutely amazing. The terrace view was truly breathtaking and one of the highlights of our stay.

The staff were incredibly friendly and helpful. Communication via WhatsApp was excellent and very convenient for ordering room service and asking questions throughout the stay. The hotel also has a beautiful sandy beach right in front, with gorgeous sunbeds that made it easy to relax and enjoy the ocean.

Overall, this is a beautiful, peaceful hotel with stunning views, excellent service, and a very relaxing atmosphere. With a few small improvements, it could be truly exceptional.

Cons:

There are a few points that could be improved. The private pool water was quite cold, with no option to heat it, so it was more suitable for a quick dip rather than proper use. It would also be nice to have fresh cold bottled water in the minibar instead of a water dispenser. While the room itself was kept very clean, the rooftop pool was not cleaned during our stay and became quite dirty after a couple of days. Additionally, the toilet had a slight unpleasant smell at times, which could be improved with better ventilation or maintenance.

It’s also worth noting that fresh water seems to be a general issue in Tulum, as the shower and bathroom water were quite salty—similar to ocean water—though this is likely beyond the hotel’s control. Room service was only available until 6 p.m., so ordering dinner to the room wasn’t possible. However, breakfast room service was included and free of charge, which was a lovely touch.

Breakfast was delicious and clearly prepared with care, but the variety was limited. Each day, the main choice was essentially the type of eggs you wanted (scrambled, omelet, poached, etc.). While the quality was great, a bit more variety would make it even better.

2025-12-17 via Nuitee
O
Oliver family_with_children gb
9
Pros:

Very helpful staff especially Matais

Cons:

Great location and nice relaxed vibe.

2025-12-10 via Nuitee