Hotel Newstar Montréal

Hotels
•
Groupe Kejja
6.4 (2572 reviews)
5250 rue Jarry Est , Montréal , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Fax/photocopying
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Comfy big bed
Friendly staff
Good restaurant food
Cons:
Cleanliness issues
Inadequate amenities
Room size concerns
Poor service experience

Categories

Cleanliness
5.18
Multiple mentions of cleanliness issues, including unclean rooms and bad odors.
Service
7.65
Service was noted as subpar, but some positive remarks about staff friendliness.
Location
8.19
Convenient location with easy access to highways, particularly noted positively.
Room Quality
5.64
Rooms are described as small and sometimes not well-maintained.
Amenities
4.67
Several reviews complained about lack of kitchen utensils and unavailability of promised amenities.
Value for Money
6.13
Perceived as overpriced given the quality of amenities and service.
Food and Beverage
7.18
Some positive remarks about the restaurant, but complaints about breakfast offerings.
Overall Experience
6.55
Mixed overall sentiment, with several reports of dissatisfaction but some positive impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Convenient Location
Located just 7 km from downtown Montreal and 5.4 km from the Montreal Botanical Gardens, Hotel Newstar Montréal offers the perfect blend of city exploration and natural beauty.

Modern Amenities
Enjoy free WiFi access and unwind at Bar la Pastourelle, which not only serves drinks but also features a video lottery machine. Each guest room includes satellite TV, a refrigerator, and a hairdryer for your comfort.

Exceptional Services
With a 24-hour staffed front desk, an on-site ATM, and versatile meeting and banquet rooms, Newstar Hotel ensures all your needs are met during your stay.

Ready to experience the best of Montreal? Book your stay at Hotel Newstar Montréal now!

Important information:

When traveling with pets, please note that an extra charge of 45 CAD daily pet cleaning fee applies per room night applies. Weekly and monthly pet cleaning fees for applicable stays, please contact the property for all pet-friendly accommodations requests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.4
Based on 2572 reviews
Cleanliness: 5.18
Service: 7.65
Location: 8.19
Room Quality: 5.64
Amenities: 4.67
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 6.55
S
Sylvain Bélanger • solo_traveller • ca
6
Pros:

Personnel courtois

Cons:

Il y a une plaque a cuisson mais aucun chaudrons ni ustensil de cuisine ni assiette... N'avons utiliser que le micro-onde

2026-04-11 • via Nuitee
T
Tao • couple • ca
3
Surprised and Disappointed
Pros:

location

Cons:

Everything

2026-04-08 • via Nuitee
E
El gadi • solo_traveller • ca
10
2026-04-07 • via Nuitee
H
Hamdi • couple • ca
1
2026-04-07 • via Nuitee
A
Alinia • family_with_children • ca
1
2026-04-05 • via Nuitee
C
Cong Thanh • couple • ca
10
Comfortable
Pros:

Good everything

Cons:

Good

2026-04-05 • via Nuitee
F
Frederic • couple • ca
7
Confortable sans plus
Pros:

Nous avions eu un problème avec les toilettes et la douche, d’habitude les équipements sont toujours entretenus mais pas dans cette chambre.

2026-04-04 • via Nuitee
B
Bro • solo_traveller • ca
6
2026-04-02 • via Nuitee
Z
zouhair • family_with_children • ma
10
2026-04-02 • via Nuitee
D
Dolores • couple • ca
5
2026-03-31 • via Nuitee
S
Sheena • couple • ca
3
Pros:

le restaurant dans le local ça c est bien les employés sont très gentils

Cons:

tôt le matin si la personne en dessus de toi décide de faire du bruit ou marcher impossible de dormir, je mange dans le resto devant un itinérant débarque il voulait avoir mon café mon thé personne étais capable de le sortir de là j etais très déçu.

2026-03-30 • via Nuitee
R
Rina • couple • ca
7
2026-03-30 • via Nuitee
N
Nidia • family_with_children • ca
7
2026-03-29 • via Nuitee
R
Rina • couple • ca
8
2026-03-29 • via Nuitee
A
Abrous • extended_group • ca
9
2026-03-29 • via Nuitee
L
Lemoine • couple • ca
8
2026-03-29 • via Nuitee
Z
zouhair • couple • ma
10
2026-03-22 • via Nuitee
W
Wendy201 • family_with_children • ca
9
2026-03-22 • via Nuitee
S
Said • solo_traveller • ca
8
So far good
Pros:

Good location

Cons:

Noise

2026-03-19 • via Nuitee
V
Vilbrun • couple • ca
8
J’etais comfortable.
Pros:

Oui.

Cons:

La toilette etait trop etroite.

2026-03-18 • via Nuitee