Hotel Newstar Montréal

Hotels
•
Groupe Kejja
6.4 (2763 reviews)
5250 rue Jarry Est , Montréal , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Comfy big bed
Friendly staff
Good restaurant food
Cons:
Cleanliness issues
Inadequate amenities
Room size concerns
Poor service experience

Categories

Cleanliness
5.18
Multiple mentions of cleanliness issues, including unclean rooms and bad odors.
Service
7.65
Service was noted as subpar, but some positive remarks about staff friendliness.
Location
8.19
Convenient location with easy access to highways, particularly noted positively.
Room Quality
5.64
Rooms are described as small and sometimes not well-maintained.
Amenities
4.67
Several reviews complained about lack of kitchen utensils and unavailability of promised amenities.
Value for Money
6.13
Perceived as overpriced given the quality of amenities and service.
Food and Beverage
7.18
Some positive remarks about the restaurant, but complaints about breakfast offerings.
Overall Experience
6.55
Mixed overall sentiment, with several reports of dissatisfaction but some positive impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Convenient Location
Located just 7 km from downtown Montreal and 5.4 km from the Montreal Botanical Gardens, Hotel Newstar Montréal offers the perfect blend of city exploration and natural beauty.

Modern Amenities
Enjoy free WiFi access and unwind at Bar la Pastourelle, which not only serves drinks but also features a video lottery machine. Each guest room includes satellite TV, a refrigerator, and a hairdryer for your comfort.

Exceptional Services
With a 24-hour staffed front desk, an on-site ATM, and versatile meeting and banquet rooms, Newstar Hotel ensures all your needs are met during your stay.

Ready to experience the best of Montreal? Book your stay at Hotel Newstar Montréal now!

Important information:

When traveling with pets, please note that an extra charge of 45 CAD daily pet cleaning fee applies per room night applies. Weekly and monthly pet cleaning fees for applicable stays, please contact the property for all pet-friendly accommodations requests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.4
Based on 2763 reviews
Cleanliness: 5.18
Service: 7.65
Location: 8.19
Room Quality: 5.64
Amenities: 4.67
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 6.55
K
Kristina • solo_traveller • ca
10
2026-07-04 • via Nuitee
L
Looky • solo_traveller • ca
6
Pros:

Proche de mon travail

Cons:

Pas de micro ondes

2026-07-03 • via Nuitee
H
Hector • solo_traveller • ca
10
2026-07-03 • via Nuitee
J
Jean • couple • ca
3
2026-07-03 • via Nuitee
N
Natalie • couple • ca
7
2026-07-02 • via Nuitee
A
Asmar • solo_traveller • az
7
2026-07-02 • via Nuitee
E
eve • family_with_children • fr
6
Pros:

Accueil sympathique, hôtel bien placé non loin du centre ville de Montréal. Grand parking gratuit.

2026-07-02 • via Nuitee
D
Denis • solo_traveller • br
7
2026-07-02 • via Nuitee
K
Khawar • solo_traveller • pk
10
2026-07-02 • via Nuitee
K
Kazi • family_with_children • my
3
Pros:

Nothing

Cons:

House keeping

2026-07-02 • via Nuitee
A
Adeel • solo_traveller • pk
10
2026-07-02 • via Nuitee
D
Di Clemente • solo_traveller • ca
1
2026-07-02 • via Nuitee
D
Desroches • solo_traveller • ca
10
2026-07-02 • via Nuitee
A
Anne Estelle • family_with_children • de
8
2026-07-01 • via Nuitee
M
Mohd • family_with_children • ca
4
Stay only if u want to spend a single night and leave otherwise simply avoid
Pros:

Beds and fridge

Cons:

Bathroom wasnt good enough
No microwave in the room and also on the floor
There is only one in entire building with rotating plate missing..

A hotel with sooo many rooms can’t even afford a 100$ decent microwave is just unbelievable

2026-07-01 • via Nuitee
J
Jianmou • extended_group • ca
8
2026-07-01 • via Nuitee
M
Mohamed • solo_traveller • dz
9
NewStar Montreal
Pros:

The room was clean and featured very comfortable beds. It also included air conditioning and a convenient kitchenette with basic essential amenities. Everything we needed for a great stay!

Cons:

However, we were disappointed with the kitchenette. It did not come with any cooking utensils, and we had to rent a very basic kit separately.

2026-07-01 • via Nuitee
G
Gaudel • solo_traveller • fr
7
Pros:

Le personnel à l'écoute, serviable et chaleureux.

Cons:

La porte de la salle de bain qui couine et la douche qui couine également. Nous étions plusieurs et c'est compliqué de ne pas réveiller les autres dans ces conditions.
Le manque de vaisselle, le fait que ce soit un supplément sur la note.

2026-06-30 • via Nuitee
S
Saransh • solo_traveller • ca
1
Don't book this one at any cost. Just stay away.
Pros:

Next to groceries stores.

Cons:

Our 3 rooms were split into 3 buildings. 1 Small Bed instead of King. Stinky Lobby & Rooms. Super rude and zero cooperative staff including Manager. Zero Amenities in Kitchenette.

2026-06-30 • via Nuitee
M
Marius • extended_group • ca
8
2026-06-30 • via Nuitee