Hotel Newstar Montréal

Hotels
•
Groupe Kejja
6.4 (2949 reviews)
5250 rue Jarry Est , Montréal , CA
+1 514-322-8640

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Comfy big bed
Friendly staff
Good restaurant food
Cons:
Cleanliness issues
Inadequate amenities
Room size concerns
Poor service experience

Categories

Cleanliness
5.18
Multiple mentions of cleanliness issues, including unclean rooms and bad odors.
Service
7.65
Service was noted as subpar, but some positive remarks about staff friendliness.
Location
8.19
Convenient location with easy access to highways, particularly noted positively.
Room Quality
5.64
Rooms are described as small and sometimes not well-maintained.
Amenities
4.67
Several reviews complained about lack of kitchen utensils and unavailability of promised amenities.
Value for Money
6.13
Perceived as overpriced given the quality of amenities and service.
Food and Beverage
7.18
Some positive remarks about the restaurant, but complaints about breakfast offerings.
Overall Experience
6.55
Mixed overall sentiment, with several reports of dissatisfaction but some positive impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Convenient Location
Located just 7 km from downtown Montreal and 5.4 km from the Montreal Botanical Gardens, Hotel Newstar Montréal offers the perfect blend of city exploration and natural beauty.

Modern Amenities
Enjoy free WiFi access and unwind at Bar la Pastourelle, which not only serves drinks but also features a video lottery machine. Each guest room includes satellite TV, a refrigerator, and a hairdryer for your comfort.

Exceptional Services
With a 24-hour staffed front desk, an on-site ATM, and versatile meeting and banquet rooms, Newstar Hotel ensures all your needs are met during your stay.

Ready to experience the best of Montreal? Book your stay at Hotel Newstar Montréal now!

Important information:

When traveling with pets, please note that an extra charge of 45 CAD daily pet cleaning fee applies per room night applies. Weekly and monthly pet cleaning fees for applicable stays, please contact the property for all pet-friendly accommodations requests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 2949 reviews
Cleanliness: 5.18
Service: 7.65
Location: 8.19
Room Quality: 5.64
Amenities: 4.67
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 6.55
E
Ernst • family_with_children • ca
10
2026-10-30 • via Nuitee
K
Korotoumou • extended_group • ca
9
2026-10-30 • via Nuitee
X
Xavier • couple • ca
7
2026-10-30 • via Nuitee
D
drak mue • family_with_children • us
6
Fair not exceptional
Pros:

Like the ease of check in and parking availability. Also near major thoroughfare

Cons:

Far from the city center (30-45 minutes depending on traffic). Room wasn't thoroughly cleaned. Some guests appear suspicious and unnerving

2026-10-27 • via Nuitee
E
Eric • couple • fr
9
Très bon rapport qualité prix.
Pros:

L'accueil et la gentillesse du personnel à l'accueil.
La propreté, l'arrêt de bus juste à côté.

Cons:

Le projecteur du parking face à la chambre allumé toute la nuit. Malgré le store occultant, la lumière passe par les rainures et le rideau ne recouvre pas la fenêtre.

2026-10-27 • via Nuitee
G
G • couple • ca
10
2026-10-26 • via Nuitee
M
Maud • family_with_children • fr
7
Pros:

Les services repas

Cons:

Un peu bruyant qu niveau du couloir

2026-10-26 • via Nuitee
B
Bobby • solo_traveller • ca
4
Pour ceux qui cherche un hôtel, aller ailleurs et payer un peu plus!
Pros:

Cest un *motel* pas terrible

Cons:

Lumières dans la fenetre de la chambre tout la nuit
Pas de café dans la chambre
Frais de 25$ pour départ 10 minutes après le checkout.

2026-10-26 • via Nuitee
N
Ndeye Khar • solo_traveller • sn
7
Pros:

propreté

Cons:

pas de petit déjeuner

2026-10-26 • via Nuitee
F
Frank • couple • de
7
Für ein Wochenende ausreichend
Pros:

Kein Frühstück gebucht. Lage ist einigermaßen gut - weit vom Zentrum, aber per Bus angeschlossen

Cons:

Ausstattung hätte besser sein können

2026-10-26 • via Nuitee
N
Naik • family_with_children • ca
7
2026-10-25 • via Nuitee
M
Marianne • family_with_children • ca
10
2026-10-25 • via Nuitee
L
Lusilawo • family_with_children • ca
10
2026-10-25 • via Nuitee
R
Richelle • couple • ca
8
2026-10-25 • via Nuitee
H
Harshali • extended_group • us
6
2026-10-25 • via Nuitee
M
MORAIS • family_with_children • fr
8
2026-10-24 • via Nuitee
Y
Yves • family_with_children • ch
5
Un séjour agréable mais pas très confortable.
Pros:

La chambre était spacieuse et très correcte , mais il manquait un peu d'hygiène
Les sols n'étaient pas très propres, et il n'y a pas de nettoyage régulier.
L'état de la moquette dans les couloirs est catastrophique du coup il y a une odeur
très forte, il n'y a pas moyen d'ouvrir les fenêtres pour aérer la chambre ( ça sentait
vraiment le vieux) . Sinon le personnel était agréable et serviable.

Cons:

J avait une petite cuisine, mais malheureusement pas équipée.
(Assiettes, verres, tasse....)
L'état du micro-ondes était pas très propre, et le nettoyage des sols
après une semaine était vraiment nettoyé à la va vite.
Encore toute la saleté dans les coins de la chambre et autour du lit.

2026-10-24 • via Nuitee
D
Deepak • family_with_children • ca
5
Cheap you get what you pay good if you are out with boys dont recommend for family.
Pros:

Nothing really.

Cons:

The hotel has a weird smell in the corridor and rooms.

2026-10-24 • via Nuitee
I
Innocent barthese • couple • ca
7
2026-10-23 • via Nuitee
A
andrea • couple • it
7
2026-10-23 • via Nuitee