Hotel Newstar Montréal

Hotels
•
Groupe Kejja
6.4 (2949 reviews)
5250 rue Jarry Est , Montréal , CA
+1 514-322-8640

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Comfy big bed
Friendly staff
Good restaurant food
Cons:
Cleanliness issues
Inadequate amenities
Room size concerns
Poor service experience

Categories

Cleanliness
5.18
Multiple mentions of cleanliness issues, including unclean rooms and bad odors.
Service
7.65
Service was noted as subpar, but some positive remarks about staff friendliness.
Location
8.19
Convenient location with easy access to highways, particularly noted positively.
Room Quality
5.64
Rooms are described as small and sometimes not well-maintained.
Amenities
4.67
Several reviews complained about lack of kitchen utensils and unavailability of promised amenities.
Value for Money
6.13
Perceived as overpriced given the quality of amenities and service.
Food and Beverage
7.18
Some positive remarks about the restaurant, but complaints about breakfast offerings.
Overall Experience
6.55
Mixed overall sentiment, with several reports of dissatisfaction but some positive impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Convenient Location
Located just 7 km from downtown Montreal and 5.4 km from the Montreal Botanical Gardens, Hotel Newstar Montréal offers the perfect blend of city exploration and natural beauty.

Modern Amenities
Enjoy free WiFi access and unwind at Bar la Pastourelle, which not only serves drinks but also features a video lottery machine. Each guest room includes satellite TV, a refrigerator, and a hairdryer for your comfort.

Exceptional Services
With a 24-hour staffed front desk, an on-site ATM, and versatile meeting and banquet rooms, Newstar Hotel ensures all your needs are met during your stay.

Ready to experience the best of Montreal? Book your stay at Hotel Newstar Montréal now!

Important information:

When traveling with pets, please note that an extra charge of 45 CAD daily pet cleaning fee applies per room night applies. Weekly and monthly pet cleaning fees for applicable stays, please contact the property for all pet-friendly accommodations requests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 2949 reviews
Cleanliness: 5.18
Service: 7.65
Location: 8.19
Room Quality: 5.64
Amenities: 4.67
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 6.55
N
NAIMA • solo_traveller • dz
9
Très agréable et reposant.
Pros:

L’établissement est bien situé, près des transports et sécuritaire. Très comfortable et bien équipé. Très propre, en plus de très jolie chambre spacieuse. Un bon climatiseur. Le personnel très professionnel.

Cons:

Un détail, j’aurais aimer un plateau en plus pour déposer mes petites bouteilles de soda et mes verres, afin de protéger le bois.

2026-09-19 • via Nuitee
T
Talia • solo_traveller • ca
2
Pros:

bonne air climatisé

Cons:

la porte ne barrait pas du tout, la toilette ne flushait pas bien, les lits etait vraiment inconfortable, chambre tres mal insonorisée, propreté très a désiré, emplacement très eloigné, le service, le temps dattente et la nourriture au restaurant ne sont pas tres bon non plus

2026-09-19 • via Nuitee
L
Looky • solo_traveller • ca
7
2026-09-18 • via Nuitee
M
Mayxeene • couple • ca
8
2026-09-18 • via Nuitee
E
Engeau • couple • ca
9
2026-09-18 • via Nuitee
A
Abdul Kader • solo_traveller • us
9
2026-09-17 • via Nuitee
P
Peralta • couple • ca
10
2026-09-17 • via Nuitee
V
Vilbrun • couple • ca
8
Agreeable.
Pros:

Le lit.

Cons:

Rien .

2026-09-17 • via Nuitee
P
Philippe • solo_traveller • fr
2
Pros:

Rien

Cons:

La propreté, le bruit des voisins toute les nuits.
Suite à notre réclamation, rien n'a été fait, nous sommes partis 3 jours avant et bien entendu, je n'ai pas été remboursé.

2026-09-17 • via Nuitee
M
Mamadou • solo_traveller • ca
10
C’était un bon séjour
Pros:

Le service clientèle

Cons:

Rien

2026-09-17 • via Nuitee
J
Jean-Philippe • solo_traveller • ca
8
2026-09-17 • via Nuitee
J
Jean-Philippe • solo_traveller • ca
7
2026-09-17 • via Nuitee
A
Andy • couple • ca
10
2026-09-16 • via Nuitee
S
Sujal • extended_group • ca
2
2026-09-16 • via Nuitee
L
Lise Hardy • solo_traveller • ca
10
J'ai aimé mon séjour.
Pros:

Les services offerts, la situation et la facilité des déplacements vers le centre ville.

2026-09-16 • via Nuitee
I
Iryna • solo_traveller • ca
10
2026-09-15 • via Nuitee
D
Daniel • couple • ca
1
Cons:

Demande $150 de garantie et qu'il me le redonnerais à mon départ mais il me l'ont jamais remis en disant que l'ont avait fumer dans la chambre mais moi et m'a conjointe ont ne fume pas.

2026-09-14 • via Nuitee
A
alain • solo_traveller • ca
8
2026-09-14 • via Nuitee
Y
Yolande • couple • ca
6
C’était un emplacement à proximité d’une réception de mariage, où je me rendais. On nous a donné la clef en disant c’e
Pros:

L’emplacement était près de l’endroit où je devais passer la soirée.

Cons:

Les draps étaient trop petits pour un lit King et ne tenaient pas bien sous le matelas et selon moi c’est limite, quant à la salubrité…

2026-09-14 • via Nuitee
S
Safiullah • family_with_children • ca
6
2026-09-14 • via Nuitee