Homewood Suites by Hilton Albuquerque-Journal Center

Hotels
Homewood Suites by Hilton
8.2 (203 reviews)
5400 San Antonio Drive NorthEast , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great breakfast
Cons:
Issues with cleanliness
Location could be better

Categories

Cleanliness
7.05
Some complaints about cleanliness, such as unmade beds and lack of washcloths.
Service
9.05
Staff were described as friendly and helpful, providing good service despite some communication issues.
Location
7.05
Location was mentioned as only okay, being close to the interstate but not in a prime area.
Room Quality
8.55
The rooms were spacious and met most expectations.
Amenities
8.55
Good amenities were provided, including an indoor heated pool.
Value for Money
8.05
Good value mentioned, but there were a few issues that affected the perception of value.
Food and Beverage
9.05
Breakfast was repeatedly praised, showing high satisfaction.
Overall Experience
8.25
Overall experience was positive, with memorable aspects and some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:23

Property Description

Welcome to Homewood Suites Albuquerque-Journal Center!

Convenient Amenities: Enjoy a complimentary hot breakfast and in-room full kitchens for a home-like experience. Stay active in our modern fitness center and indoor swimming pool.

Evening Reception: Unwind at our free evening reception with a light meal and beverages, perfect for ending your day on a relaxing note.

Prime Location: Situated in Albuquerque's business district, our hotel offers easy access to major attractions and corporate offices like Northrop Grumman and Intel. Book now for a comfortable and convenient stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 203 reviews
Cleanliness: 7.05
Service: 9.05
Location: 7.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.25
J
joan family_with_children us
10
Pros:

Friendly staff

2026-03-09 via Nuitee
J
joan family_with_children us
10
Pros:

Front desk guy was nice and very helpful

Cons:

Beds were not comfortable 😒

2026-03-04 via Nuitee
A
Aracely couple us
7
Pros:

It was clean 👌

Cons:

I don't lake the pilowes they are to old en da bed cover, too

2026-02-23 via Nuitee
B
Benita extended_group us
9
Nice place with friendly staff
Pros:

Staff were very helpful and friendly

Cons:

The frequency of refilling hot water and coffee

2026-01-19 via Nuitee
A
Anthony family_with_children us
10
2026-01-08 via Nuitee
A
ANGEL extended_group us
7
Pros:

The room came with a kitchen very spacious. Loved the indoor heated pool.

Cons:

Our first night someone car window was broken into.
The communication between staff was horrible. Was told I was checked in my room and when I wanted to charge my room for snacks I wasn't checked in and something happened to were it took 45min to do and I had to my credit card down 3 time which was weird.
Wish breakfast was longer.

2025-12-29 via Nuitee
M
Meyer couple us
8
Pros:

Great staff

Cons:

Odd shaped room , a not a great breakfast

2025-12-24 via Nuitee
B
Bri family_with_children us
10
Everyone was friendly. It was clean and calm. Very nice place to stay
Pros:

It was very homelike

Cons:

Nothing

2025-11-27 via Nuitee
G
Gayle couple us
3
Disappointing
Pros:

Location

Cons:

We had to make our own bed ; sheets did not fit on mattress. They never brought us washcloths which we asked for . Light bulbs needed to bereplaced and never were !

2025-11-23 via Nuitee
A
Anthony family_with_children us
9
2025-11-15 via Nuitee
M
Mikkiko
10
Pros:

When we were on our way it was raining hard and we called to make sure they wouldn't give up our room. When I got there they told us they gave up our room. The lady at the front (Maria) let me know that the front desk lady that was there when I called walked out during a rush and she just got there. She was kind and apologetic and was able get me and my family into two rooms quickly and they covered one room for us. She was so helpful and kind. The stay was great, the breakfast was delicious and staff was kind.

2025-09-27 via Nuitee
L
Latasha family_with_children
8
Pros:

Staff were welcoming and friendly. Breakfast was awesome.

2025-09-21 via Nuitee
P
Pam Cumming couple au
10
Fabulous spacious room and property facilities.
Pros:

Fabulous spacious room and property facilities.

Cons:

Nothing

2025-09-17 via Nuitee
T
Tito
6
Pros:

Amazing Service!

2025-09-08 via Nuitee
A
Anabel couple us
10
2025-09-07 via Nuitee
R
Renae
10
Good value for the money.
Pros:

The check in was easy and room was spacious and clean. Parking as you came in was a little awkward. Very clean and quiet. The bed was comfortable. Pillows could be a little harder but that is personal preference.

2025-09-04 via Nuitee
J
Justin
10
Pros:

Amanda at the front desk was amazing! Breakfast was good and rooms were huge.

2025-09-01 via Nuitee
S
Soo couple us
9
Pros:

The staffs were very nice.

2025-08-29 via Nuitee
J
Joshua
10
Awesome stay
Pros:

This was a great state for my family made them feel very comfortable. good job

2025-08-23 via Nuitee
J
jesse steven family
10
Pros:

Would recommend it to anyone great price for a place this nice and breakfast was real good

2025-08-16 via Nuitee