Holiday Inn Hamburg - City Nord by IHG

Hotels
•
Borealis Hotel Group
8.3 (6285 reviews)
Kapstadtring 2a , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast variety
Clean and comfortable rooms
Cons:
High prices for food and parking
Service inconsistency

Categories

Cleanliness
8.25
Several reviews praised the cleanliness, however, one mentioned a lack of functioning elevators causing inconvenience.
Service
8.75
Generally positive feedback on the staff's politeness and helpfulness, but a few comments on inconsistency in service quality.
Location
8.65
Location was frequently noted as excellent with good transport links, although some found it a bit out of the way.
Room Quality
8.35
Rooms were generally described as comfortable and spacious, but some feedback suggested needing updates in certain bathrooms.
Amenities
8.15
Amenities mentioned included a variety of breakfast options and parking, though some found the costs quite high.
Value for Money
7.65
Concerns about high prices, particularly for breakfast and parking, affected the perceived value.
Food and Beverage
8.25
Breakfast received positive reviews, although some complaints were made about drink prices in the hotel.
Overall Experience
8.35
Most guests enjoyed their stay and would return despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:46

Property Description

Luxurious Amenities and Services

Holiday Inn Hamburg - City Nord, an IHG Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, sauna, and a delightful garden and terrace. The 24-hour front desk, business centre, and free WiFi ensure a convenient and comfortable stay.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms furnished with modern amenities such as a desk, kettle, fridge, and a flat-screen TV. The safety deposit box, along with the private bathroom featuring a shower, adds to the comfort of the stay. Bed linen and towels are provided for a relaxing experience.

Convenient Location

Situated close to major transportation hubs, Holiday Inn Hamburg - City Nord is easily accessible from Hamburg Dammtor Station and Hamburg Central Station. With Hamburg Airport just 4 km away, reaching your destination is hassle-free.

Book your stay at Holiday Inn Hamburg - City Nord, an IHG Hotel for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

8.3
Based on 6285 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.65
Room Quality: 8.35
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.25
Overall Experience: 8.35
A
Adrian • solo_traveller • au
9
Pros:

Cleanliness and comfort

Cons:

The restaurant didn't seem to be open on most days.

2026-03-07 • via Nuitee
P
Poul • family_with_children • dk
9
Pros:

Fedt hotel, når man skal flyve tidligt om morgenen

2026-03-07 • via Nuitee
J
Jörg • family_with_children • de
10
2026-03-06 • via Nuitee
L
Lassaad • couple • de
8
2026-03-06 • via Nuitee
K
Kathrin • family_with_children • de
10
2026-03-05 • via Nuitee
H
Horst • couple • de
5
Gut für Flugreisende, ansonsten besser näher am Zentrum wohnen
Pros:

Nur 2 S-Bahn Stationen zum Flughafen

Cons:

Unfreundliches und unflexibles Personal an der Rezeption! Rund um das Hotel gibt es fast nichts und zum Zentrum ist es sehr weit! Anstatt eines Doppelbettes bekamen wir nur zwei Einzelbetten!

2026-03-05 • via Nuitee
D
Denser • family_with_children • de
8
2026-03-04 • via Nuitee
H
henning • couple • de
10
2026-03-04 • via Nuitee
F
Frank • solo_traveller • de
8
2026-03-03 • via Nuitee
N
Natus Europe GmbH • couple • de
8
2026-03-02 • via Nuitee
N
Nazario • couple • de
3
Hätte mir mehr gewünscht für das Geld was ich für dies Zimmer bezahlt habe
Cons:

Also das erste Zimmer sah aus ob da ein Party stattgefunden hätte der Boden komplett zerkratzt
Fuß leisten von der Wand abgerissen
Flecken an den Wänden.
Darauf hin bekamen wir ein neues Zimmer wo der
Couch Tisch kaputt is so das man nicht mal ein Glas Wasser abstellen konnte
Der Spiegel im Bad waren noch Reste vorm Vorgänger zu sehen
Also das Geld wahr es nicht wert da wir aber auf ein Konzert gegangen sind hatte ich keine Lust mich damit zu beschäftigen und das Wochen Ende damit zu verbringen hoffe es liest jemand und es ändert sich was

2026-03-01 • via Nuitee
J
JSchröder • family_with_children • de
8
2026-03-01 • via Nuitee
K
Kuehl • family_with_children • de
10
Pros:

Sehr gut. Wir kommen immer wieder gerne. Der Weg zum Flughafen ist perfekt. 😊

2026-03-01 • via Nuitee
I
Ines • family_with_children • de
10
2026-03-01 • via Nuitee
K
Kevin • couple • de
8
2026-02-27 • via Nuitee
F
Francie • family_with_children • de
9
2026-02-27 • via Nuitee
J
Juan Antonio • solo_traveller • ec
8
2026-02-26 • via Nuitee
H
Hehner • family_with_children • de
8
2026-02-26 • via Nuitee
U
Udo • family_with_children • de
8
2026-02-24 • via Nuitee
M
Michael • family_with_children • de
8
Cons:

Das Frühstück war lecker,aber 27 Euro sind dafür zu teuer!

2026-02-24 • via Nuitee