Holiday Inn Hamburg - City Nord by IHG

Hotels
Borealis Hotel Group
8.3 (6411 reviews)
Kapstadtring 2a , Hamburg , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast variety
Clean and comfortable rooms
Cons:
High prices for food and parking
Service inconsistency

Categories

Cleanliness
8.25
Several reviews praised the cleanliness, however, one mentioned a lack of functioning elevators causing inconvenience.
Service
8.75
Generally positive feedback on the staff's politeness and helpfulness, but a few comments on inconsistency in service quality.
Location
8.65
Location was frequently noted as excellent with good transport links, although some found it a bit out of the way.
Room Quality
8.35
Rooms were generally described as comfortable and spacious, but some feedback suggested needing updates in certain bathrooms.
Amenities
8.15
Amenities mentioned included a variety of breakfast options and parking, though some found the costs quite high.
Value for Money
7.65
Concerns about high prices, particularly for breakfast and parking, affected the perceived value.
Food and Beverage
8.25
Breakfast received positive reviews, although some complaints were made about drink prices in the hotel.
Overall Experience
8.35
Most guests enjoyed their stay and would return despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:46

Property Description

Luxurious Amenities and Services

Holiday Inn Hamburg - City Nord, an IHG Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, sauna, and a delightful garden and terrace. The 24-hour front desk, business centre, and free WiFi ensure a convenient and comfortable stay.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms furnished with modern amenities such as a desk, kettle, fridge, and a flat-screen TV. The safety deposit box, along with the private bathroom featuring a shower, adds to the comfort of the stay. Bed linen and towels are provided for a relaxing experience.

Convenient Location

Situated close to major transportation hubs, Holiday Inn Hamburg - City Nord is easily accessible from Hamburg Dammtor Station and Hamburg Central Station. With Hamburg Airport just 4 km away, reaching your destination is hassle-free.

Book your stay at Holiday Inn Hamburg - City Nord, an IHG Hotel for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

8.3
Based on 6411 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.65
Room Quality: 8.35
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.25
Overall Experience: 8.35
W
Witali solo_traveller de
9
2026-04-04 via Nuitee
M
Morris family_with_children de
9
Sehr guter Aufenthalt
Pros:

.

Cons:

.

2026-04-04 via Nuitee
K
Karl family_with_children de
8
Cons:

Das Beistellbett war unbequem
I

2026-04-03 via Nuitee
U
Ulrike couple de
8
2026-04-03 via Nuitee
A
Alaa extended_group de
9
2026-04-03 via Nuitee
M
Markus family_with_children de
10
2026-04-03 via Nuitee
D
Dilara couple de
10
2026-04-03 via Nuitee
H
HARALD solo_traveller gb
2
Never again
Pros:

nothing

Cons:

poor location even though I asked for location near city centre

2026-04-03 via Nuitee
K
Karl-Heinz family_with_children de
8
Gut erreichbar mit U/S Bahn und Bussen sowie tollen Blick auf die Silhouette von Hamburg.
Pros:

Gute Auswahl und reichliches Angebot zum Frühstück. Lage mit den Bussen sehr gut erreichbar.

2026-04-03 via Nuitee
B
Brigitte family_with_children de
8
2026-04-02 via Nuitee
T
Tobias family_with_children de
8
2026-04-02 via Nuitee
B
Bianca family_with_children de
9
Pros:

Das Frühstück ist super. Alles da, frisches Gemüse, warme Speisen, Müsli...... lässt keine Wünsche offen.

Cons:

Bettwäsche sauber aber ein riss im Material. Am 3. Tag nicht mehr die volle Handtuchausstattung. 3 Personen, nur 2 Handtücher.

2026-04-01 via Nuitee
D
Daniela couple sk
9
2026-04-01 via Nuitee
T
Tahmass family_with_children de
10
2026-03-31 via Nuitee
L
Laura solo_traveller it
10
2026-03-31 via Nuitee
B
Bettina extended_group gb
9
2026-03-31 via Nuitee
T
Thomas family_with_children de
9
2026-03-31 via Nuitee
M
Melanie couple de
9
2026-03-30 via Nuitee
U
Ulrike family_with_children de
8
Perfekt für Flugreise ab HH, wenn man übernachten mochte
Pros:

Park, sleep and fly Angebot ist sehr komfortabel

2026-03-30 via Nuitee
J
Jørgen couple dk
8
2026-03-30 via Nuitee