Holiday Inn Hamburg - City Nord by IHG

Hotels
Borealis Hotel Group
8.3 (6565 reviews)
Kapstadtring 2a , Hamburg , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good breakfast variety
Clean and comfortable rooms
Cons:
High prices for food and parking
Service inconsistency

Categories

Cleanliness
8.25
Several reviews praised the cleanliness, however, one mentioned a lack of functioning elevators causing inconvenience.
Service
8.75
Generally positive feedback on the staff's politeness and helpfulness, but a few comments on inconsistency in service quality.
Location
8.65
Location was frequently noted as excellent with good transport links, although some found it a bit out of the way.
Room Quality
8.35
Rooms were generally described as comfortable and spacious, but some feedback suggested needing updates in certain bathrooms.
Amenities
8.15
Amenities mentioned included a variety of breakfast options and parking, though some found the costs quite high.
Value for Money
7.65
Concerns about high prices, particularly for breakfast and parking, affected the perceived value.
Food and Beverage
8.25
Breakfast received positive reviews, although some complaints were made about drink prices in the hotel.
Overall Experience
8.35
Most guests enjoyed their stay and would return despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:46

Property Description

Luxurious Amenities and Services

Holiday Inn Hamburg - City Nord, an IHG Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, sauna, and a delightful garden and terrace. The 24-hour front desk, business centre, and free WiFi ensure a convenient and comfortable stay.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms furnished with modern amenities such as a desk, kettle, fridge, and a flat-screen TV. The safety deposit box, along with the private bathroom featuring a shower, adds to the comfort of the stay. Bed linen and towels are provided for a relaxing experience.

Convenient Location

Situated close to major transportation hubs, Holiday Inn Hamburg - City Nord is easily accessible from Hamburg Dammtor Station and Hamburg Central Station. With Hamburg Airport just 4 km away, reaching your destination is hassle-free.

Book your stay at Holiday Inn Hamburg - City Nord, an IHG Hotel for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

8.3
Based on 6565 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.65
Room Quality: 8.35
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.25
Overall Experience: 8.35
I
Igors family_with_children lv
10
2026-06-27 via Nuitee
E
Eirini couple gr
4
Cons:

Too expensive for what it was. Also there was no breakfast included in the price which was also pretty expensive per person per day and also the most important they didnt clean the room on a daily basis

2026-06-25 via Nuitee
G
Grundström solo_traveller fi
8
2026-06-23 via Nuitee
J
Johannes Dielacher solo_traveller at
8
2026-06-22 via Nuitee
P
Pálfalvi solo_traveller hu
10
2026-06-22 via Nuitee
J
Jana solo_traveller de
10
2026-06-21 via Nuitee
P
Pavel family_with_children us
10
2026-06-21 via Nuitee
S
Saskia family_with_children de
6
2026-06-21 via Nuitee
R
Ruth solo_traveller de
8
Pros:

Es war alles okay!

2026-06-21 via Nuitee
D
Dennis solo_traveller se
10
2026-06-21 via Nuitee
A
Afshin family_with_children de
10
2026-06-20 via Nuitee
D
Dick-Eduard solo_traveller de
4
Urlaub Stadt Besuch
Pros:

Empfang,Rezeption, Sandra ist eine motivierte Frau sehr geeignet in Tourismus Bransche. Sehr zu empfehlen. Zimmer war gut,die Ausstattung super.

Cons:

An der Bar waren wir sehr enttäuscht. Mitarbeiter ohne Lust und Laune keine Begrüßung, Ohne professionelle Fachwissen über Tourismus und umgehend mit die Kunden. Das Hotel verliert sehr viel in Restauration. Wir wollten was essen,leider hat uns unsere Urlaub Laune wegen die indiferenz von Mitarbeiter. Viele sind auch weg über die Straße etwas anders zu suchen.

2026-06-19 via Nuitee
S
Shteryo couple de
8
Gutes Preis-Leistungs-Verhältnis und angenehme Atmosphäre
Pros:

Die Lage, das Frühstück, die Betten, die Parkmöglichkeiten

Cons:

Keine Kritikpunkte

2026-06-18 via Nuitee
B
Björn couple de
10
Sehr gutes Hotel in der City Nord .
Pros:

Die freundlichen Mitarbeiter an der Bar, dass es auch spät etwas zu essen gab.
Tiefgarage gute Parkmöglichkeit, nicht so eng. Stadtpark vor der Tür . Danke

2026-06-18 via Nuitee
N
Nadia solo_traveller de
9
2026-06-18 via Nuitee
R
Rest solo_traveller de
8
2026-06-18 via Nuitee
O
Otto Rabethge solo_traveller ar
9
Pros:

Atención de su personal

Cons:

Limpieza de zonas comunes

2026-06-17 via Nuitee
N
Nils family_with_children at
6
Für einen City trip ideal
Pros:

Nah am Flughafen - gutes Frühstück die Bar am Abend ist auch toll, Personal sehr freundlich

Cons:

Die Zimmer sind schon etwas in die Jahre gekommen…

2026-06-17 via Nuitee
W
Wayne couple gb
10
Comfortable great value good gym with views
Pros:

Great Value for money

2026-06-14 via Nuitee
E
ersin solo_traveller tr
7
2026-06-13 via Nuitee