Senses Hotel and Resort

A few minutes after I booked the reservation, I get a direct message from the hotel through the app saying unfortunately we can’t host you due to unforeseen circumstances. They asked me to cancel the reservation from my end which involves a long and tedious process. The intermediary app kept calling the hotel asking them to confirm that they are indeed asking me to cancel, and they denied it. They wasted a few hours of my life trying to get this refund and kept saying they didn’t email me asking me to cancel, when in fact they did and I have the proof in my inbox. Very disappointed with this treatment

I went on time for check in . No one was there at the reception. I waited for 20 mn and no one show up. I called them many time no one answer my phone. I had to leave after that. The hotel isnt a hotel it is for sex and not to go as a family. I jeed my money back

The pictures and description do not match the property at all. There was no indoor pool, spa, sauna or any other amenities for leisure and entertainment, despite the fact that they were all mentioned in the description. The lobby and stairs leading up to the room were extremely dirty and not maintained properly. The rooms are not soundproof. The shower door was unstable, and got stuck halfway while trying to open it. The resort did not provide soap or towels until we asked for them. And even then, the towels were a bit wet and didn’t seem very clean. There was a hairdryer installed on the wall, but the cable was too short and it could not reach the power outlet. Extremely poor engineering! We had booked the room to enjoy the indoor pool mentioned in the description, but as it turns out, there was no indoor pool. However, we had to stay in the room because the weather was awful and we could not leave.

The riom was mouldy and triggered our asthma. Without power, we could have a shower. Had to leave after 1 night.

Worst experience ever! No hot water, no electricity, no proper assistance, no desk at night, unsafe. Not recommended at all.

Mycket bra läge, stora , fina rum, men tyvärr sliten toa/Bad. Servicen är utmärkt , pwrsonalen vid receptionen är bäst.

Etablissement comportant se nombreux servixce pour passer de bonnes vacances

The hotel was lovely, Carolina the hotel manager made us feel very welcomed and made sure every day if we were happy or needed anything, the staff there were very accommodating. I would definitely recommend this hotel and the price was reasonable for this time of year. I would definitely come back next year.

Very nice hotel staff, who did a great job. Rooms are worn, ispecially bathrooms. A lot of noice during the evenings, nights, from the hotels arrangements or the neighbor hotels parties.

We had great week at Senses hotel. Everyone who was working there treat us very nice and the staff was very kind. Angela or Angel as we called her was superstar at reception.

Very good hotel and good service a fantastic gym and the pool area was clean and great.
I highly recommend this hotel in Beirut.
But if you want to go swimming in the ocean you have to go further from Beirut.
Because the ocean is hazardous to swim in cause of all the pollution.
Olle RKC Sweden 🇸🇪

staff were super nice. I enjoyed my stay and I would recommend senses to all travelers passing in Lebanon and wish to experience the seaside as well as good food, excellent service and cleanliness.

Wow, great hotell, the service and the staff are amazing. The location is good, the breakfast is super. I really recommend this hotel. I visit Beirut every summer and for now on, I will only stay at senses. Thanx for this time // You Swedish guest!

Staff were welcoming as soon as I walked in the door. They even upgraded my sweet to a sea view with balcony. The gym has 3 levels and caters for everything. Pool is amazing and whenever I need my laundry done they had it return to me the same day. I Recomend this place to anyone.

not far from down town, amazing spot to relax and enjoy the sea view with your lover

nice & very clean hotel, close to major areas of beirut, Metn & keserouan,
they offered free upgrade & early check in at the arrival.
staff are kind & helpful.
very good breakfast especially when they offer both option (buffet or in room breakfast)
highly recommended.

We had very nice time at the hotel, staff was very friendly, breakfast was nice

Nice hotel with amaizing views front of the beach. It's recommeneded for 1 to 2 nights stay.

Tolle Idee, eine Wohlfühloase in einer hektischen Stadt zu eröffnen.
Inspiration aus Bali.
Einziger Negativ-Punkt ist die Nähe zum Stromerzeuger (Schiff) am nahe gelegenen Pier. Aber dafür kann das Hotel nichts.
Toller Service, Frühstück aufs Zimmer)Balkon)

Nice place by the sea. They do have a way to go on service, language and cleaning. Having said that, it is a nice place outside Beirut, if you stay on 2nd or 3rd floor.