Home2 Suites by Hilton Cleveland Independence

Hotels
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Home2 Suites by Hilton
9 (254 reviews)
6200 Patriots Way , Independence , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.16
Some cleanliness issues reported, such as hair on the bathroom door and refrigerator smell.
Service
10
Many positive mentions of staff and customer service, although some incidents of poor handling of room change requests.
Location
9.63
Good location close to train stations and local attractions.
Room Quality
9.17
Rooms are generally clean and comfortable, though some issues with hard beds were mentioned.
Amenities
8.62
Amenities generally decent, with complaints about breakfast and pool cleanliness.
Value for Money
9.15
Mixed feelings about value, particularly regarding unexpected fees.
Food and Beverage
8.11
Breakfast was lacking, with room for improvement noted.
Overall Experience
9.16
Overall positive experience despite some issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:57

Property Description

Welcome to Home2 Suites by Hilton Cleveland Independence!

Convenient Location: Located just 12 km from Cleveland, our hotel offers easy access to the city while providing a peaceful retreat in Independence.

Modern Amenities: Enjoy our fitness centre, indoor pool, and free WiFi throughout the property, ensuring you stay connected and relaxed during your visit.

Exceptional Service: Our 24-hour front desk is always available to assist you, whether you need local recommendations or any other assistance during your stay.

Experience comfort and convenience at Home2 Suites by Hilton Cleveland Independence. Book your stay with us now!

Important information:

Please note that there is an additional nonrefundable fee for pet-friendly rooms that is charges per pet, per stay. No more that 2 pets are allowed per accommodations. Contact the property property for more information.

Upon check-in a nightly hold for incidentals will be charged to a credit or debit card. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 254 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 9.17
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.11
Overall Experience: 9.16
C
Carmensita • couple • us
9
Pros:

The room was clean and comfortable the breakfast was great. I would seek this chain of hotel again.

2026-05-20 • via Nuitee
A
Amy • solo_traveller • us
10
2026-05-17 • via Nuitee
T
Tammy • couple • ca
10
2026-05-14 • via Nuitee
L
Leigh • couple • us
8
2026-05-06 • via Nuitee
R
Robert • couple • us
10
2026-05-01 • via Nuitee
D
David • solo_traveller • us
10
2026-04-13 • via Nuitee
W
William • couple • us
6
A good value for the money unless having a good breakfast is important for your stay.
Pros:

Friendly staff. Big room with divider curtain between bed and seating area. Nice exercise room with treadmills and free weights.

Cons:

Free breakfast is of poor quality. Shade blocking light could not be pulled down fully leaving light in day and night. It could not be fixed during our stay.

2026-03-02 • via Nuitee
L
luismA1127OQ • Business
8
Good
Pros:

I had a really great stay at this hotel!
Everything went smoothly and I truly enjoyed my time here. A huge shoutout to Theresa in the front office, she was incredibly helpful and went above and beyond with anything I needed or asked about. She made the whole experience so much better. Highly recommend this place, especially because of staff like her!

2026-01-19 • via Tripadvisor
C
Christyal • couple • us
8
2026-01-19 • via Nuitee
N
Nikki • family_with_children • us
1
Okay.
Pros:

Bed was comfy

Cons:

No one said anything about having to pay a deposit when we got to the hotel. We had paid for the hotel beforehand, so the fact that since “we booked 3rd party” we had to pay additional. This is very frustrating when you’ve been traveling all day to get to the hotel to check in with these problems. If someone was solo traveling and didn’t have the extra funds to provide more money to the hotel, knowing they already paid for a stay. Why would this hotel be listed on a 3rd party if they make you pay a deposit to check in.

2026-01-19 • via Nuitee
A
Alesha • family_with_children • us
10
2026-01-19 • via Nuitee
X
X2388QFjillm • Business
10
Best hotel in the area
Pros:

The hotel is clean and new. The staff is so welcoming. I was stuck here in a snow storm and they offered to help me clean off my car. I travel to Ohio frequently for work and will absolutely stay here when I am visiting the area. Laurie and Jan were so kind to me,

2026-01-15 • via Tripadvisor
B
Belinda • couple • us
9
Pros:

I like the layout of the room. The facility is very clean. The workout room was great to have there. Breakfast was good.

Cons:

Front desk staff seem to be busy else we're doing work and not readily available but when they were there, they were nice and accommodating

2026-01-15 • via Nuitee
I
Iyonnia • solo_traveller • us
9
2026-01-05 • via Nuitee
D
DONESHA • couple • us
10
2025-12-10 • via Nuitee
I
Igor • solo_traveller • us
10
2025-12-09 • via Nuitee
P
pennymA5048QE • Family
10
Excellent experience
Pros:

Everything was excellent and clean. The breakfast was extremely great and the breakfast lady Ms. Annie was wonderful .We were there for a funeral and she was very comforting. From the desk was nice also.

2025-12-04 • via Tripadvisor
B
bryanu925 • Business
10
Great Place to Stay
Pros:

Management and front staff very kind and accommodating with reserving room and simply saying "hello" each morning. Room was very clean and comfortable beds. Very convenient with the small kitchenette in the room. Highly recommend staying here if visiting in the area for pleasure or work.

2025-11-24 • via Tripadvisor
V
viviane • couple • br
7
Boa opção mas precisa aprimorar a questao da arrumaçao nos dinais de semana
Pros:

O Hotel esta novo. Instalações sao boas. Boa opção para hospedar com carro e ir conhecer a região

Cons:

Não tem serviço de arrumadeira no sabado e domingo. Chegamos numa sexta e saímos na segunda. É muito tempo para ficar sem ninguém principalmente num quarto que tem cozinha. Nem o lixo vem pra tirar

2025-11-02 • via Nuitee
C
Caitlin • family_with_children • us
7
2025-10-31 • via Nuitee