Holiday Inn Abilene - North College Area by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (337 reviews)
3525 West Lake Road , Abilene , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Convenient location
Cons:
Cleanliness issues in bathrooms
Complications with amenities like TV and phone
Concerns over safety in location

Categories

Cleanliness
7.95
Multiple reviews mentioned cleanliness issues, including unclean bathrooms and stains.
Service
9.99
Positive mentions of staff friendliness and great service experiences.
Location
8.96
Convenient location near wedding venue, but with some concerns about safety.
Room Quality
8.91
Mixed reviews; while rooms were described as nice, there were issues with cleanliness and amenities.
Amenities
9.94
General satisfaction with amenities, though some specific issues were noted.
Value for Money
8.4
Concerns raised about high prices without included food or compensating amenities.
Food and Beverage
8.95
Mixed experiences; positive comments on restaurant service but limited breakfast hours.
Overall Experience
8.92
Overall positive stays noted, though with significant concerns regarding certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Convenient Location and Comfortable Stay
Holiday Inn Abilene - North College Area offers a shared lounge, bar, and on-site dining for guests to enjoy. The air-conditioned rooms are equipped with modern amenities like a flat-screen TV, coffeemaker, and desk, ensuring a comfortable stay.

Delicious Breakfast and Business Facilities
Start your day with a delicious American breakfast served at the property. For business travelers, the hotel provides a business center for convenience. The 24-hour front desk staff are also available to assist guests whenever needed.

Easy Access and Hassle-Free Parking
Located in Abilene with free private parking on site, Holiday Inn is a convenient choice for travelers. With the Abilene Regional Airport just 10 km away, reaching the hotel is hassle-free.

Book your stay at Holiday Inn Abilene - North College Area for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 337 reviews
Cleanliness: 7.95
Service: 9.99
Location: 8.96
Room Quality: 8.91
Amenities: 9.94
Value for Money: 8.4
Food and Beverage: 8.95
Overall Experience: 8.92
L
Larry family_with_children us
10
2026-05-01 via Nuitee
M
Marissa couple us
9
Pros:

Very clean and spacious

Cons:

The pool was not open

2026-04-27 via Nuitee
M
Michael solo_traveller us
10
2026-04-27 via Nuitee
H
Harper couple us
8
Doesn’t stay long however the time I was there was great
Pros:

Location close to airport

Cons:

N/a

2026-04-26 via Nuitee
T
Teri family_with_children us
10
2026-04-24 via Nuitee
H
Hall extended_group us
10
Very nice
2026-04-12 via Nuitee
S
Scott couple us
8
2026-04-10 via Nuitee
R
Ronald couple us
8
Very good, but breakfast is not as good as we are accustomed to for a hotel.
Pros:

Clean and in right location for our needs.

2026-04-09 via Nuitee
V
vega family_with_children us
1
Not happy at all!
Pros:

Nothing.

Cons:

There was a miscommunication between booking.com and the hotel. The hotel never showed I had a reservation but I still got charged $200. Booking.com said I would receive a full refund but I still have not received it. So I'm still waiting for it and I'm am in dissatisfaction.

2026-04-08 via Nuitee
G
George family_with_children us
8
2026-04-02 via Nuitee
S
Salazar family_with_children us
10
Loved it
Pros:

Loved it close to where I needed to go

Cons:

Nice and clean

2026-03-23 via Nuitee
B
Brian solo_traveller us
8
2026-03-13 via Nuitee
R
Richard solo_traveller us
3
Worst Holiday Inn Express I’ve ever encountered!
Pros:

Bed was Comfortable~ Grill was Amazing~ Staff in Restaurant were above and beyond~

Cons:

Room 202 smelled like sewage~ My company requested an immediate return to my location forcing me to early checkout and front desk acted like I was robbing them~ Absolutely No Help! TV didn’t work the first night there! Young man at front desk did all he could to help but to no avail. Following morning I asked if this had been turned over to maintenance to fix and zero notes or turnover was left for follow-up. Although at the end of second day tv was working. Holiday inn express is my goto hotel, but I will never stay or recommend this location to anyone simply because of the lack of courtesy and professionalism of front desk personnel~

2026-03-01 via Nuitee
S
Sonya couple us
9
Overall, my stay was comfortable.
Pros:

Cleanliness

Cons:

Precipice

2026-02-09 via Nuitee
E
Emily family_with_children ca
10
2026-02-09 via Nuitee
A
Alfonso family_with_children us
10
2026-02-08 via Nuitee
L
Luis solo_traveller us
7
To spensive, they never solve my problems with the internet
Pros:

Great location, clean

Cons:

The room had no internet connection

2026-01-27 via Nuitee
S
Sonya family_with_children us
10
2026-01-19 via Nuitee
E
Ernesto couple us
10
2026-01-19 via Nuitee
B
Brandy family_with_children us
10
The lobby was clean and inviting. The rooms were spacious and accommodating. The beds are my absolut
Pros:

Extremely friendly Staff. I cannot remember the lady who checked me in, but she was AMAZING the entire weekend of my stay with answering questions and providing assistance.

Cons:

The cleanliness of the rooms could have been better. The end tables were sticky. The toilet paper was low and no extra provided. The floors were extemely filthy, didn't want my g-baby walking around barefoot, her feet were black after the first hour.

2026-01-19 via Nuitee