Candlewood Suites Belle Vernon by IHG

Hotels
•
Candlewood Suites
6.2 (210 reviews)
715 Rostraver Road , Belle Vernon , US
+1 724-929-4700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location near restaurants and shopping
Free parking
Helpful/welcoming front desk and reception staff
Comfortable bed in some rooms
Large/comfortable rooms reported by some guests
Good shower in some rooms
Nice toiletries
Cons:
Multiple reports of very poor cleanliness (filth, mold, blood stains, bugs)
Double-charged / refund delays
No breakfast or coffee offered
Moldy/smoky hallway and room smells
Ceiling damage and dim/nonfunctional lighting
Dirty appliances (microwave, coffee pot) and stained curtains
Leaks/toilet issues in at least one room
Inconsistent room quality and maintenance
Reports of worrying signage (child trafficking claim) by one reviewer
Front desk absent after check-in (reported once)

Categories

Cleanliness
2.5
Multiple reviews report very poor cleanliness: filthy rooms, blood stains, bugs, mold in coffee pot, stained curtains, dirty carpet and microwave, shower not used due to grime — significant negative impact on this category.
Service
9
Several reviewers praised front desk and reception staff as welcoming, helpful and responsive (helped print documents, provided alternate room for a leak); however there are isolated service failures (double charge/refund delays, one report of no staff at desk after check-in). Overall service largely positive with some notable issues.
Location
9.5
Consistently praised: convenient, close to restaurants and shopping, good for the reviewers' purposes and with free parking — location is a strong positive across reviews.
Room Quality
5.5
Mixed reports: some rooms described as nice and comfortable with good beds and showers, while others had ceiling damage, dim/ nonfunctional lights, missing vents, leftover items from prior guests and general wear — inconsistent room quality.
Amenities
6.5
Some positives (free parking, kitchen in some rooms, decent toiletries), but guests noted missing or broken items (no breakfast/coffee, faulty vents, no light by sink) and occasional cleanliness issues affecting amenity use.
Value for Money
5
Mixed to negative: one reviewer called the cost expensive, another was double-charged and had trouble obtaining a refund; location and parking add value but poor cleanliness reduces perceived value.
Food and Beverage
4.5
Limited offering and dissatisfaction noted: no breakfast or coffee provided, complaints about hallway and room smells (moldy/smoky) that affect perception of F&B and common areas.
Overall Experience
7.1
Overall mixed experience: strong location and generally helpful staff offset by severe cleanliness problems in multiple reports; guests found the stay convenient but were often disappointed by hygiene and some facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Amenities and Services
Candlewood Suites Belle Vernon offers concierge services, free WiFi, and a business centre ensuring a seamless stay for guests.

Comfortable Accommodation
Relax in non-smoking rooms equipped with convenient amenities like a coffee machine and fridge, providing a home away from home experience.

Convenient Location
Located near various attractions such as Carnegie Mellon University and Point State Park, guests can explore the area easily.

Book Candlewood Suites Belle Vernon now for a memorable and comfortable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 210 reviews
Cleanliness: 2.5
Service: 9
Location: 9.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 5
Food and Beverage: 4.5
Overall Experience: 7.1
M
Melissa • family_with_children • us
8
2026-11-07 • via Nuitee
T
Toron M • couple • us
1
2026-11-02 • via Nuitee
V
Veronica • couple • us
8
2026-10-31 • via Nuitee
D
Davina • solo_traveller • us
1
Embarrassing
Pros:

Front desk

Cons:

Ceiling damage room 216

2026-10-30 • via Nuitee
D
Dylan • solo_traveller • us
10
2026-10-26 • via Nuitee
B
Bosley • solo_traveller • us
10
2026-10-20 • via Nuitee
J
Jamie • extended_group • us
8
2026-10-12 • via Nuitee
S
Sandra • extended_group • us
7
2026-10-09 • via Nuitee
F
Fronzaglio • solo_traveller • us
8
The people and the stay was fine
Pros:

Well I got charged twice for only one night. Booking dot com charged and then you guys charged me for the same thing. Still trying to get my money back.

Cons:

How long it is taking to get a refund.

2026-10-09 • via Nuitee
E
Eugene • couple • us
2
2026-09-06 • via Nuitee
T
Tawanda • couple • us
8
Pros:

clean and comfortable

2026-08-30 • via Nuitee
S
Sandra • couple • us
8
Convenient, affordable, clean, safe
Pros:

Customer service

Cons:

Toilet leaked but alternate room was provided

2026-08-25 • via Nuitee
M
Mark • couple • us
8
2026-08-10 • via Nuitee
V
Van Ronzelen • couple • us
9
Very nice and conveniently located hotel.
Pros:

The location was perfect. Close to restaurants and shops. The bed was very comfortable and the shower was great!

Cons:

The light in the entryway was very dim and there was no light by the sink/cooktop.

2026-07-20 • via Nuitee
T
Tyler • couple • us
10
2026-07-18 • via Nuitee
E
Eric • family_with_children • us
3
One of the worst I ever stayed in
Pros:

Location for what I was doing. Close to restaurants.

Cons:

Arrived at the hotel. Nothing like the pictures. Child trafficking signs all over hotel. Will not stay again.

2026-07-02 • via Nuitee
A
Ashcraft • solo_traveller • us
4
Pros:

Location. Nice rooms it was just dirty

Cons:

The room was not clean. The coffee pot had/has molded coffee in the pot. Carpet was gross. Microwave dirty. The shower was gross, we did not use. Curtains were stained.

2026-06-28 • via Nuitee
L
Lori • couple • us
8
Good Stay
Pros:

Convenient Location
Large clean room with nice toiletries and kitchen
Very close to restaurants and shopping.

Cons:

No breakfast offered or coffee
Expensive cost.

2026-06-09 • via Nuitee
K
Krishna • family_with_children • us
7
Was a great stay, thank you so much gor helping me to print out my important document.
Pros:

This hotel is in a great location with the added benefit of free parking. The receptionist was welcoming, friendly, and helpful throughout our stay. It is also conveniently located close to shopping and dining options, making it an excellent choice for visitors.

Cons:

I wish this hotel have better smells on hallway, smells little moldy and smokey like pods.

2026-06-09 • via Nuitee
D
diana • couple • us
1
If I could give them a score of below Zero I would have.
Pros:

Dirty
Filthy

Cons:

Filthy
Blood stain
Dirty bathroom
Bugs in bathroom
Dried up food and trash behind night stand
No was at the front desk after we checked in.

2026-05-21 • via Nuitee