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Modern Amenities and Services
Candlewood Suites Belle Vernon offers concierge services, free WiFi, and a business centre ensuring a seamless stay for guests.
Comfortable Accommodation
Relax in non-smoking rooms equipped with convenient amenities like a coffee machine and fridge, providing a home away from home experience.
Convenient Location
Located near various attractions such as Carnegie Mellon University and Point State Park, guests can explore the area easily.
Book Candlewood Suites Belle Vernon now for a memorable and comfortable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Customer service
Toilet leaked but alternate room was provided
The location was perfect. Close to restaurants and shops. The bed was very comfortable and the shower was great!
The light in the entryway was very dim and there was no light by the sink/cooktop.
Location for what I was doing. Close to restaurants.
Arrived at the hotel. Nothing like the pictures. Child trafficking signs all over hotel. Will not stay again.
Location. Nice rooms it was just dirty
The room was not clean. The coffee pot had/has molded coffee in the pot. Carpet was gross. Microwave dirty. The shower was gross, we did not use. Curtains were stained.
Convenient Location
Large clean room with nice toiletries and kitchen
Very close to restaurants and shopping.
No breakfast offered or coffee
Expensive cost.
This hotel is in a great location with the added benefit of free parking. The receptionist was welcoming, friendly, and helpful throughout our stay. It is also conveniently located close to shopping and dining options, making it an excellent choice for visitors.
I wish this hotel have better smells on hallway, smells little moldy and smokey like pods.
Dirty
Filthy
Filthy
Blood stain
Dirty bathroom
Bugs in bathroom
Dried up food and trash behind night stand
No was at the front desk after we checked in.
The size the of the room was nice. Staff was friendly.
The room was dirty. It had the previous guest key card and gift cards left in the room. The room had coffee for no coffee pot. The garbage wasn't emptied. Had to go to the front desk to get toilet paper because there was none in the bathroom. The big overhead light in the bathroom didn't work and neither did the vents in the bathroom. ,
We had an extremely disappointing stay at Candlewood Suites in Belle Vernon, PA. We are long-time IHG members and have never experienced anything like this at any of their properties.
The rooms were in unacceptable condition: strong menthol odor, what appeared to be blood stains on the carpet, suspected black mold in the bathroom, dirty freezer with stains frozen into the ice, broken ice maker running all night, missing refrigerator handle, hair and grime in the showers, dirty kitchen floors with cobwebs, and filthy air conditioning vents. Overall cleanliness and maintenance were far below basic standards.
To make matters worse, staff repeatedly tried to check us out during our stay, forcing us to re-check in daily and reprogram our room keys. This was both frustrating and disruptive.
Staff was WONDERFUL. Hotel was very clean! The rooms were not! Dishes were missing or dirty. Not a complete set. Only 1 tiny glass, fridge had broken shelf, bathroom was dirty (hair on the floor & in shower). Beds ARE SO COMFORTABLE!!! Rooms could use some additional cleaning.
Wrongfully assumed there would be a hairdryer, I was wrong. There is barely anyone ever at the front desk, which doesn't feel very safe. I went in & out freely several times & there wasn't anyone at the desk or around. No lightbulbs in 2 of the lamps
The staff was friendly. Although we didn't need it, the full sized refrigerator and microwave would be great for someone staying several days for business. Location was near Pennwest California, which was our destination. There were were several resteraunts, both fast food and sitdown dining options very close by. The beds were fairly comfortable.
The reclining chair in the room was broken. There was a nasty looking spot on the wall in the bathroom that I thought was a hair dye incident, but came right off with warm water and a wash cloth. The room just needed some maintenance attention overall. Carpet that was supposed to be base board was falling off the wall under the desk. The caulking needed cleaned or redone in the bathroom. Could have been cleaner.
The location
Mouse in kitchen cabinet, the mouse feces and roach traps in the cabinet where the coffe maker is being stored. Kitchen drawers had dirt and sirty pots stored in them. No complementary dish liquid, drinking glasses in cabinet were dirty. Body wash, shampoo and hand soap dispensers were empty. The tub could have uses a fresh coat of caulking. I made the front desk staff aware of this and was told there isn't anything she can do but let housekeeping know in the morning. I will never stay at this hotel again. There is no way this room was attended to prior to my checking in.
Nothing.
The room was filthy. The room had cockroaches. There was dead roaches in my bed sheets. I waited for over an hour trying to find a staff member to help me. When the staff member did finally show up and gave me new sheets. The "clean" sheets had a giant piss stain on them. I then had to wait over another half hour to find a staff member to once again get clean sheets.
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