Candlewood Suites Belle Vernon by IHG

Hotels
Candlewood Suites
8.2 (333 reviews)
715 Rostraver Road , Belle Vernon , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Dirty rooms
Inconsistent service
Missing amenities

Categories

Cleanliness
5.95
Multiple complaints about dirtiness, bugs, and unclean sheets.
Service
9.42
Mixed reviews; some staff were helpful but long wait times noted.
Location
10
Convenient location with nearby dining options.
Room Quality
6.96
Issues with room cleanliness and supplies; dissatisfaction noted.
Amenities
7.91
Lacked basic amenities; no breakfast and some supplies missing.
Value for Money
10
Good value for price based on location, though cleanliness issues reported.
Food and Beverage
6.94
Breakfast not provided as advertised; limited coffee.
Overall Experience
8.4
Overall dissatisfaction due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:07

Property Description

Modern Amenities and Services
Candlewood Suites Belle Vernon offers concierge services, free WiFi, and a business centre ensuring a seamless stay for guests.

Comfortable Accommodation
Relax in non-smoking rooms equipped with convenient amenities like a coffee machine and fridge, providing a home away from home experience.

Convenient Location
Located near various attractions such as Carnegie Mellon University and Point State Park, guests can explore the area easily.

Book Candlewood Suites Belle Vernon now for a memorable and comfortable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 333 reviews
Cleanliness: 5.95
Service: 9.42
Location: 10
Room Quality: 6.96
Amenities: 7.91
Value for Money: 10
Food and Beverage: 6.94
Overall Experience: 8.4
S
Sandra couple us
8
Convenient, affordable, clean, safe
Pros:

Customer service

Cons:

Toilet leaked but alternate room was provided

2026-08-25 via Nuitee
M
Mark couple us
8
2026-08-10 via Nuitee
V
Van Ronzelen couple us
9
Very nice and conveniently located hotel.
Pros:

The location was perfect. Close to restaurants and shops. The bed was very comfortable and the shower was great!

Cons:

The light in the entryway was very dim and there was no light by the sink/cooktop.

2026-07-20 via Nuitee
T
Tyler couple us
10
2026-07-18 via Nuitee
E
Eric family_with_children us
3
One of the worst I ever stayed in
Pros:

Location for what I was doing. Close to restaurants.

Cons:

Arrived at the hotel. Nothing like the pictures. Child trafficking signs all over hotel. Will not stay again.

2026-07-02 via Nuitee
A
Ashcraft solo_traveller us
4
Pros:

Location. Nice rooms it was just dirty

Cons:

The room was not clean. The coffee pot had/has molded coffee in the pot. Carpet was gross. Microwave dirty. The shower was gross, we did not use. Curtains were stained.

2026-06-28 via Nuitee
L
Lori couple us
8
Good Stay
Pros:

Convenient Location
Large clean room with nice toiletries and kitchen
Very close to restaurants and shopping.

Cons:

No breakfast offered or coffee
Expensive cost.

2026-06-09 via Nuitee
K
Krishna family_with_children us
7
Was a great stay, thank you so much gor helping me to print out my important document.
Pros:

This hotel is in a great location with the added benefit of free parking. The receptionist was welcoming, friendly, and helpful throughout our stay. It is also conveniently located close to shopping and dining options, making it an excellent choice for visitors.

Cons:

I wish this hotel have better smells on hallway, smells little moldy and smokey like pods.

2026-06-09 via Nuitee
D
diana couple us
1
If I could give them a score of below Zero I would have.
Pros:

Dirty
Filthy

Cons:

Filthy
Blood stain
Dirty bathroom
Bugs in bathroom
Dried up food and trash behind night stand
No was at the front desk after we checked in.

2026-05-21 via Nuitee
C
Candace solo_traveller us
1
Housekeeping ???
Pros:

The size the of the room was nice. Staff was friendly.

Cons:

The room was dirty. It had the previous guest key card and gift cards left in the room. The room had coffee for no coffee pot. The garbage wasn't emptied. Had to go to the front desk to get toilet paper because there was none in the bathroom. The big overhead light in the bathroom didn't work and neither did the vents in the bathroom. ,

2026-05-19 via Nuitee
T
Tim family_with_children us
8
2026-05-12 via Nuitee
A
Adventure475827 Family Richmond, Virginia
2
Bad hotel experience
Pros:

We had an extremely disappointing stay at Candlewood Suites in Belle Vernon, PA. We are long-time IHG members and have never experienced anything like this at any of their properties.

The rooms were in unacceptable condition: strong menthol odor, what appeared to be blood stains on the carpet, suspected black mold in the bathroom, dirty freezer with stains frozen into the ice, broken ice maker running all night, missing refrigerator handle, hair and grime in the showers, dirty kitchen floors with cobwebs, and filthy air conditioning vents. Overall cleanliness and maintenance were far below basic standards.

To make matters worse, staff repeatedly tried to check us out during our stay, forcing us to re-check in daily and reprogram our room keys. This was both frustrating and disruptive.

2026-05-02 via Tripadvisor
W
William solo_traveller us
3
2026-04-20 via Nuitee
K
Kimberly family_with_children us
8
Pros:

Staff was WONDERFUL. Hotel was very clean! The rooms were not! Dishes were missing or dirty. Not a complete set. Only 1 tiny glass, fridge had broken shelf, bathroom was dirty (hair on the floor & in shower). Beds ARE SO COMFORTABLE!!! Rooms could use some additional cleaning.

Cons:

Wrongfully assumed there would be a hairdryer, I was wrong. There is barely anyone ever at the front desk, which doesn't feel very safe. I went in & out freely several times & there wasn't anyone at the desk or around. No lightbulbs in 2 of the lamps

2026-03-27 via Nuitee
J
Jennifer family_with_children us
6
2026-03-25 via Nuitee
T
Tonya family_with_children us
7
Acceptable, but needs improvement
Pros:

The staff was friendly. Although we didn't need it, the full sized refrigerator and microwave would be great for someone staying several days for business. Location was near Pennwest California, which was our destination. There were were several resteraunts, both fast food and sitdown dining options very close by. The beds were fairly comfortable.

Cons:

The reclining chair in the room was broken. There was a nasty looking spot on the wall in the bathroom that I thought was a hair dye incident, but came right off with warm water and a wash cloth. The room just needed some maintenance attention overall. Carpet that was supposed to be base board was falling off the wall under the desk. The caulking needed cleaned or redone in the bathroom. Could have been cleaner.

2026-02-28 via Nuitee
D
Davison couple us
8
2026-01-24 via Nuitee
S
Shavonna family_with_children us
1
Never again
Pros:

The location

Cons:

Mouse in kitchen cabinet, the mouse feces and roach traps in the cabinet where the coffe maker is being stored. Kitchen drawers had dirt and sirty pots stored in them. No complementary dish liquid, drinking glasses in cabinet were dirty. Body wash, shampoo and hand soap dispensers were empty. The tub could have uses a fresh coat of caulking. I made the front desk staff aware of this and was told there isn't anything she can do but let housekeeping know in the morning. I will never stay at this hotel again. There is no way this room was attended to prior to my checking in.

2026-01-19 via Nuitee
C
Cory couple us
1
I will never stay here again and I would never recommend it to anyone.
Pros:

Nothing.

Cons:

The room was filthy. The room had cockroaches. There was dead roaches in my bed sheets. I waited for over an hour trying to find a staff member to help me. When the staff member did finally show up and gave me new sheets. The "clean" sheets had a giant piss stain on them. I then had to wait over another half hour to find a staff member to once again get clean sheets.

2026-01-19 via Nuitee
D
Darien couple us
8
2026-01-19 via Nuitee