Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 by IHG

Hotels
Holiday Inn Express
9.2 (550 reviews)
1104 Stockade Lane , Charleston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Good value
Cons:
Cleanliness issues
Room odor
Breakfast inconsistencies

Categories

Cleanliness
7.7
Several reviews mentioned dirtiness in the rooms and public areas.
Service
9.7
Staff were noted as courteous and helpful, enhancing the overall experience.
Location
10
Many guests praised the great location close to shopping and dining options.
Room Quality
8.7
Rooms were generally comfortable, although there were reports of dampness and unpleasant odors.
Amenities
9.2
Noted for good amenities including breakfast options, but some items were missing.
Value for Money
9.7
Great value relative to price paid based on the reviews.
Food and Beverage
8.7
Breakfast received mixed reviews with some items appreciated, others not meeting expectations.
Overall Experience
9.9
The overall sentiment is positive despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:23

Property Description

Convenient Location
Located in the heart of Mount Pleasant, Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, an IHG Hotel, is within close proximity to top attractions such as USS Yorktown State Park, Patriots Point Links, and Fort Sumter.

Modern Amenities
Enjoy complimentary WiFi, a fitness centre, and a shared lounge during your stay. Some rooms feature a convenient kitchenette with a fridge and microwave. Guests can also take advantage of the on-site snack bar and business area.

Nearby Attractions
Explore nearby landmarks like Hampton Park and Charleston Museum, all just a short distance away. Plus, with Charleston International Airport nearby, traveling to and from the hotel is a breeze.

Ready to experience comfort and convenience at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 550 reviews
Cleanliness: 7.7
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 9.9
M
Mark couple us
10
2026-05-23 via Nuitee
J
Jamile solo_traveller br
1
Pros:

Didn’t get the chance to see the property because they overbooked me.

Cons:

Nothing, because I had a late check-in and had to find a way late at night to reach the other hotel they relocated me to. Horrible experience!

2026-05-19 via Nuitee
B
Besco solo_traveller us
5
Pros:

Very good

Cons:

It was not worth the price of 400 dollars . I think I was so over charged .

2026-05-17 via Nuitee
K
Karen couple us
10
Staff at front desk was friendly. She even called us by
Pros:

It was clean, quiet and in a convenient location for our stay.

Cons:

No dislikes

2026-05-16 via Nuitee
C
Clarence couple us
10
2026-05-13 via Nuitee
T
Tara family_with_children us
9
2026-05-11 via Nuitee
K
Kristen couple us
10
2026-05-11 via Nuitee
S
sadetra extended_group us
10
Pros:

Peaceful / love the staff there were great

Cons:

I have no complaints

2026-05-08 via Nuitee
J
John family_with_children nl
10
Zeer goed
Pros:

Lokatie, kamers, personeel

Cons:

-

2026-05-06 via Nuitee
L
Landry solo_traveller us
7
Pros:

We specifically reserved a handicapped room with roll in shower. The first night we were put into a room with a tub, a low toilet and an electrical issue with the bathroom light switch. The next morning we told the front desk. The lady was very nice and changed our room. No help was offered to move all of our things. We had a lot as we were staying the week.
When we checked out on Friday I explained what happened and the manager returned $150 to our card. All the employees including cleaning were very good and friendly.

2026-05-05 via Nuitee
S
Shequila couple us
1
2026-05-05 via Nuitee
P
Perry solo_traveller us
6
2026-05-02 via Nuitee
P
Paolo couple it
9
2026-04-26 via Nuitee
M
Melina family_with_children us
1
Pros:

Hotel oversold rooms but cancelled and called us quickly after we booked.

2026-04-23 via Nuitee
M
Matthew solo_traveller us
10
2026-04-19 via Nuitee
B
Bennietta couple us
10
Pros:

The handicap access and room are awesome!

2026-04-16 via Nuitee
J
Jean family_with_children us
6
Pros:

Room seemed to be clean, roomy, and comfortable

Cons:

We did arrive a little early and was turned away due to they were busy. Which is fine but the person at check in did not even look to see if they room was available or not. When we got back in our car and on the road so we could come back later for check in, we got a call that we could come back that our room was ready. If they looked to begin with we wouldn't have been 10 minutes down the road. We did not turn around. Then the next morning, my daughter forgot her toothbrush, the sign in the room said we could ask for one at the front desk, we were met with the same person at the desk as the morning before. When asked about a toothbrush, she immediately said they didn't have any. Never got up to look, just no. My take away, she did not what to be there.

2026-04-10 via Nuitee
D
Dana extended_group us
6
Pros:

The lady that did the breakfast, was kind and caring. She was helpful.

Cons:

The front desk staff was awful. We had traveled to the area for a concert. When we got back from the concert, there were no parking spots at the hotel. After waiting 20 minutes for a front desk person to show up, we were told to park at the restaurant next door and hope we didn’t get towed.

2026-04-04 via Nuitee
B
Brooke family_with_children us
10
2026-03-29 via Nuitee
S
Sarah couple us
10
Enjoyed it! Will stay here again.
Pros:

Convenient location, clean.

2026-03-27 via Nuitee