Naumi Hotel Dubai

Hotels
Dusit Hotels
9 (150 reviews)
Sheikh Zayed Road, Barsha Heights, Near Internet City Metro Station, Dubai , Dubai , AE

Facilities

Meeting rooms
Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Limited breakfast variety
Issues with room lighting

Categories

Cleanliness
8.89
Rooms are very clean and well-maintained.
Service
9.36
Staff were friendly and helpful, providing reliable service.
Location
9.4
Excellent location with easy access to malls and restaurants.
Room Quality
8.85
Comfortable and spacious rooms with a great view.
Amenities
8.88
Facilities are good, including a roof pool and free shuttles.
Value for Money
9.34
Best value for money, especially given the location and amenities.
Food and Beverage
7.89
Breakfast variety could improve.
Overall Experience
9.36
Overall positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:43

Property Description

Relax at the Spa with rejuvenating massages and facials, and unwind at the outdoor pool and sauna. Enjoy complimentary Wi-Fi, concierge services, and shuttle to nearby shops.

Savor delicious Thai cuisine at Wise Kwai restaurant or opt for 24-hour room service. Refresh with a drink at the poolside bar and start your day with a sumptuous buffet breakfast.

For convenience, explore the Featured Amenities like the business center, express check-in/out, airport shuttle, and free parking. Individually decorated guestrooms offer modern comforts like iPod docking stations and designer toiletries.

Plan your Dubai stay at dusitD2 kenz Hotel for a luxurious experience amid the city's attractions. Book now for a memorable getaway!

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Dusit Care (Dusit Hotels & Resorts)

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 150 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 9.36
M
Mila00 Business Brussels
6
Good Value for Money
Pros:

I’ve stayed at this hotel multiple times and overall I really like it. The price is relatively good for what the hotel offers, and it feels like good value for money.

The premises are nice and the rooms are big, which makes the stay comfortable. The rooftop pool is a real highlight — it’s amazing, with lovely views and a great atmosphere. It’s a little on the small side and could use a bit of updating, but it’s still a fantastic feature.

One suggestion: it would be great to have more food and drink options up there.

The location is a bit remote, but there are some supermarkets nearby, which is convenient. Overall, a solid choice and I’d stay again.

2026-02-20 via Tripadvisor
3
357samin Business
10
Wonderful staff
Pros:

Amazing stay with wonderful staff. Fabrice was especially supportive throughout my stay. Thank you for the hospitality

2026-02-12 via Tripadvisor
J
jessyh507 Business
2
A very disappointing experience
Pros:

I had a disappointing experience with Naumi Dubai. Despite facing unfortunate circumstances that prevented my travel, I approached the hotel with a request to reschedule my reservation. Unfortunately, they were inflexible and refused to offer a refund or any flexibility. What was even more upsetting was the rude and dismissive attitude of the staff, who showed little regard for my situation or the importance of customer care.

Customer service and understanding should be a priority, especially in challenging times, but I felt that Naumi Dubai lacked empathy and professionalism in handling my case. I would not recommend this hotel for travelers who value flexibility and considerate service.

2026-02-10 via Tripadvisor
D
davidebQ8869GU NONE
10
Great stay at Naumi Hotel
Pros:

I had a pleasant one/week stay at Naumi hotel and was extremely pleased with the service received and the amenities. They were also flexible in accommodating a cleaning request late in the afternoon. Conveniently located close to Red Line Metro in the Barsha Heights area. Price was competitive too. Would definitely recommend.

2026-01-26 via Tripadvisor
P
priscillekekoa Couples
4
Not satisfied
Pros:

Would not stay there again. Room smells and as soon as you get out of the elevator the carpet smell is unpleasant. The room is old and the shower was broken and water not hot it takes 10-15 mins to start warming up. USB charger wasn’t working. Felt itchy in bed not sure if there were bed bugs.
The breakfast was nice.

2026-01-14 via Tripadvisor
R
rezashirazi Family Iran
10
Very clean hotel with fresh breakfast in a suitable location
Pros:

Good location near a marvelous Indian restaurant (new mallview )
Near metro station
Formal atmosphere
Clean Room
A little highway noise but it is not so much
Have useful amenities at room

2026-01-06 via Tripadvisor
G
Ggiourtz Couples Athens, Attica
8
More like 3,5/5
Pros:

The room was spacious and the staff was friendly and attentive. However the room had a foul smell of mold, the towels had stains and the hairdryer was not working (the staff fixed it though within 10 minutes). Breakfast was basic and although included in the price we had to pay extra for the coffee which was strange.

2025-12-08 via Tripadvisor
E
Explore22939373331 Business
8
Comfortable stay with great location; breakfast variety could improve
Pros:

I recently stayed at Naumi hotel and had a positive experience overall. Check-in was fast and seamless, and the room service was reliable and timely. The room itself was comfortable, clean, and well-maintained. The hotel’s location is excellent, with easy access to malls, downtown, and a variety of nearby restaurants, which made exploring the area very convenient.

The only area I’d suggest improving is breakfast. A wider variety of breakfast options would be appreciated to start the day off right.

Would I stay here again? Yes, overall I’d be happy to return, especially for the convenient location and efficient service. If the breakfast menu were expanded, it would make an already good experience even better.

2025-11-12 via Tripadvisor
J
januscha397 Family Kosice, Kosice Region
10
Wonderful stay near Dubai Marina.
Pros:

We had a wonderful stay in your hotel.Everything was perfect : clean , spacious room with a great view of the Dubai Marina , comfortable beds, safe environment, 5- min. walk from metro station, excellent breakfast, roof pool , friendly and helpful staff. We would visit your hotel again. We highly recommend it !

2025-11-12 via Tripadvisor
H
honestreview0711 Friends getaway Kent, England
10
Lovely hotel
Pros:

What a lovely hotel.

We were checked in quick and easy.
The rooms are very clean and the pool was amazing.

Zakil was in credible, he was always smiling and very helpful when looking for places to eat and drink,

It’s a 5 minute walk to a lovely bar called Nameste.

They were so helpful and super lovely x

2025-10-25 via Tripadvisor
T
tianj2019 Business
2
worst experience ever
Pros:

worst hotel ever, the master switch can not turn off the light in the night, so I have to waited until 2 AM to sleep. And the reply of the management team is lik "it happens everywhere" , can you believe it?

读懂中文的人请注意了,这家酒店的服务是我见过最差的。晚上灯关不掉,凌晨两点让人来维修,竟然是打开天花板直接掐断,然后他们最后处理的态度竟然是“这很正常”?不想受气的游客最好不要考虑了。

2025-10-21 via Tripadvisor
A
A6861VYivans Business
10
Business Visit to Naumi Hotel
Pros:

Nice place, very good hotel, super staff. A door from the parking leads directly to the metro station, even you don't have time to feel the weather outside :) Best value for money, in my opinion. Markets just aside, in a walking distance, free shuttles to different location and a travel agent right in a lobby to choose some great leisure activity.

2025-10-20 via Tripadvisor
5
500Bernard500 Business Beirut
8
Comfortable Stay with Friendly Helpful Staff and Great Location
Pros:

This my third stay at Naumi Hotel Dubai and had a really nice experience — the staff were friendly and helpful, and the location was great for getting around the city. The room was comfortable, and the facilities were good for a relaxing stay. Overall, a pleasant and convenient place to stay in Dubai.

2025-10-16 via Tripadvisor
K
khalilabdalhadi Business
10
Great stay, friendly staff
Pros:

Great location, clean rooms, and great staff, especially Zakir and Harshi. Stayed for 5 days, and everything was up to standard. Tips: Use your room card if you want to go to the supermarket at the gas station, the one behind the hotel. There's a door at the parking that you can use

2025-10-15 via Tripadvisor
S
SIB556 Couples
10
Naumi Hotel Dubai. Five stars
Pros:

Brilliant hotel. Marah was fantastic at reception, sorted all issues. And Zakir was also really good and helped. Location and facilities perfect and very near Metro.

2025-10-12 via Tripadvisor
Q
Q3468BVgauravs Business
10
Great Stay
Pros:

Great Stay! It was conformable and staff was really good must book this hotel totally recommend.
Zakir ( reception) deserve a raise

2025-10-11 via Tripadvisor
A
aderinolaj Couples
10
5 star service, 5 star staff
Pros:

Our stay at Naumi Hotel Dubai was exceptional from start to finish! The staff went above and beyond to make us feel welcome — every interaction was warm, genuine, and attentive. The service was seamless, from check-in to checkout, and every detail felt thoughtfully handled. The rooms were spotless, beautifully designed, and incredibly comfortable, with those little touches that make you feel truly at home. The breakfast and dining experience were outstanding, and the team’s hospitality made all the difference.
A huge thank-you to Zakir and the entire Naumi team for creating such a memorable experience — we’ll definitely be returning and recommending you to everyone we know! 🌟

2025-10-05 via Tripadvisor
H
Hemant_Ggn Couples Gurugram (Gurgaon), Gurgaon District, Haryana
6
Great potential
Pros:

Everyday is same B'fast. Unless you ask, housekeeping is not done. The shuttle bus service to Outlet Mall needs drastic improvement.

2025-09-28 via Tripadvisor
O
oussamas677 Couples
10
Perfect Experience
Pros:

We had a truly wonderful stay at this hotel. The welcome was warm and professional, and the staff were always friendly and attentive. The room was very clean, comfortable, and well-equipped, which made our stay even more enjoyable.
The room service and restaurant were excellent – the dishes were delicious, varied, and beautifully presented. Absolutely top quality!
The location of the hotel is also perfect, making it easy to enjoy the trip to the fullest.
I highly recommend this hotel for its comfort, outstanding service, and excellent food. We will definitely come back with great pleasure!

2025-09-04 via Tripadvisor
H
Happiness603648 Family
10
Dubái Experience
Pros:

Wonderful Experience

Special mention to Zakir, Moustafa, Prem, Marie

They take good care of our família

Thanks for everything

2025-09-02 via Tripadvisor