Regency Hotel

Hotels
4.5 (424 reviews)
360 London Rd, Stoneygate , Leicester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Fax/photocopying
Shared lounge/TV area
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Central location
Free parking
Cons:
Lack of cleanliness
Poor service and responsiveness

Categories

Cleanliness
3.21
Multiple reviews indicated filthy conditions, unclean linens and general lack of cleanliness.
Service
5.68
Several reviews expressed disappointment regarding the lack of staff presence and poor service response.
Location
7.22
Central location mentioned positively, though overshadowed by other issues.
Room Quality
3.17
Rooms perceived as old, poorly maintained, and not as advertised.
Amenities
4.2
Limited amenities available, with some basic facilities present.
Value for Money
4.66
Some guests felt they got what they paid for, while others found it lacking.
Food and Beverage
3.21
No breakfast or evening meal offered, leading to disappointment.
Overall Experience
4.68
Guests experienced various levels of satisfaction, with an expressed desire to avoid returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:04

Property Description

Historic Charm and Modern Comforts
Experience the unique blend of history and modernity at The Regency Leicester, a restored Victorian townhouse and former convent.

Elegant Rooms with Character
Indulge in our well-appointed rooms featuring en suite bathrooms, flat-screen TVs, and tea/coffee making facilities. Some rooms boast exquisite stained glass windows, canopy beds, and four-poster beds for a touch of luxury.

Convenient Location and Accessibility
Situated just a 5-minute drive from Leicester city centre and rail station, The Regency offers easy access to Highcross shopping centre, Victoria Park, and the A6 motorway.

Book your stay at The Regency Leicester now for a memorable and comfortable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

4.5
Based on 424 reviews
Cleanliness: 3.21
Service: 5.68
Location: 7.22
Room Quality: 3.17
Amenities: 4.2
Value for Money: 4.66
Food and Beverage: 3.21
Overall Experience: 4.68
J
Johny solo_traveller gb
7
2026-01-19 via Nuitee
A
Anas couple gb
7
2026-01-19 via Nuitee
A
Anas solo_traveller gb
5
Pros:

Fairly calm, decent location.

Cons:

No TV. Quite old fashioned.

2026-01-19 via Nuitee
A
Anas solo_traveller gb
6
2026-01-19 via Nuitee
N
Nurettin solo_traveller gb
1
My stay at the hotel was disappointing from start to finish.
Pros:

Nothing

Cons:

There is no staff at reception either on phone. There was a plastering and painting work going on i had to ask painter to stop to pass. Dust was everywhere. Bed was towels were not clean there was a oil marks or something else and there was hair probably from previous guests on the bed. Bathroom was new but there was no bath tap and shower pressure was very low. a basic shower took ages. My first day the room i was given somebody else was staying but it was not registered in their system second room bed was dirty and Hotels main night light was coming strait into room. I could not sleep i had to complain after searching and finding the staff. I booked a car park but there is a restaurant under the hotel and their customer uses the car park i could not park my car securely until 10:30 pm again there was no staff to help. I was not happy with the service and booking.com because you should check the basic services for the hotels in your web page. I am not going to use same hotel anymore or any of our staff and i will consider to use booking.com again.

2026-01-19 via Nuitee
D
david solo_traveller gb
7
Very satisfactory
Pros:

Good service all round

Cons:

TV in room

2026-01-17 via Nuitee
P
Paul solo_traveller gb
2
2026-01-15 via Nuitee
T
Taurina solo_traveller gb
7
Ok
Pros:

Ok

Cons:

Okok

2025-12-26 via Nuitee
P
Paul family_with_children gb
1
Pros:

Nothing

Cons:

The Hotel was a building site
The rooms were filthy cigarette burns in the carpets , curtains were stapled to frames were not proper curtains for £85 you can find so much better in Leicester
We didn't stay and we still have not been refunded!

2025-10-21 via Nuitee
G
Georgie solo_traveller gb
1
2025-10-19 via Nuitee
M
Mary couple ie
3
Dissapointed.
Pros:

No breakfast no evening meal. It was a disgrace and very dissapointed.

Cons:

Could have told us the were doing up the hotel.

2025-10-12 via Nuitee
U
Uday couple ca
10
2025-09-17 via Nuitee
A
Anton Redders solo_traveller gb
1
2025-09-16 via Nuitee
D
Doreth solo_traveller gb
5
Pros:

Parking

Cons:

Mend broken stuff and a coat of paint

2025-09-11 via Nuitee
A
Alison solo_traveller gb
5
Cheap
Pros:

Free parking
Bed linen was clean

Cons:

No TV in room
Shower cubicle old and grouting grubby.

2025-09-08 via Nuitee
L
Leslina couple gb
10
2025-09-06 via Nuitee
Q
qazi solo_traveller gb
4
2025-09-04 via Nuitee
B
Brian solo_traveller gb
5
It was OK but I won't be returning.
Pros:

You get what you pay for! Check-in was OK, but it is unusual to have to sign a disclaimer on booking in! The room was small, the bed was comfortable enough although the springing was bad and one 'bottomed out' hard when sitting down on the bed. Cleanliness was OK.

Cons:

The shower didn't drain very well and I cut short my shower before it overflowed onto the floor; the shower door didn't close properly because the top rail isn't correctly fitted. There seems to be no facilities at all in the hotel other than a coffee vending machine at reception. The TV turned itself on at 5am and woke me up. There was no-one on reception at check-out to report any problems to. Again, you get what you pay for.

2025-08-30 via Nuitee
T
Turvey family_with_children gb
1
Did not stay
Cons:

Hotel was nothing like the pictures advertised was run down dirty and unkept beds had not been changed found pubic hair in the sheets shower had no attachment to wall and was filthy complained and was offerd a different room witch turned out to be worse than the first then when complained about the other room that was pre booked my mother was offerd a new room witch turned out to be the room I had just been moved from

2025-08-16 via Nuitee
A
Alex solo_traveller gb
5
2025-08-05 via Nuitee