Hôtel Terminus Montparnasse

The evening staff was horrible, very rude and unprofessional. The man I asked help because the air conditioning was dripping water literally on the bed on the face of my friend while she was sleeping. He said with a bad attitude that he can't help me, only he can do is to turn off the air conditioning, it's terribly hot and said open the window and door, you think you can sleep with the door open, and that time the window was wrapped with plastic and can't be opened. He is a very representative of this hotel, very unprofessional and rude. We put all the towels to the dripping air conditioner and we slept for 2 days in a very bad condition. Our money should be returned to us......
The bed covers are older than old and same with the towels, they need an upgrade.
The lady in the morning was nice and professional but didn't do anything to resolve our issue as well, maybe she did but no action on the management?
The only positive is the location of this hotel, otherwise everything is bad.

Umbau mit Gerüst und Fenster mit Plastik abgedichtet. Dafür hätte der Preis etwas reduziert werden dürfen.

Zudem hört man auch im 3. Stock das Bremsen der Metro. Störte mich nicht gross, man gewönt sich schnell daran.

Trist med byggplast för fönstren. Frukost ok, personal också, rent badrum.

Ok

Things that may be good for feedback - Scaffolding didn't help being outside my room, hard to relax with banging outside the window and I wasnt able to store bags without alternatives being offered. Outside I had to make it past people living on the streets. But the staff were all friendly and hotel was clean.

Great hotel! Great price! Super nice staff.

Séjour agréable !

Concierge was really helpful and professional.accommodation very basic but not expensive for Paris so okay.well located but a night or two would be maximum..

Very close to Gare Montparnasse and walking distance to many cafes and restaurants. The bathroom I believe is always heated as well.

Great location. Clean room and enough space for two people.

Idéalement placé avec un vrai prix single.
Cependant il y a un peu de bruit ( métro)

The beds are comfortable and the staff is friendly. rooms are small. The air conditioning is either broken or barely functioning which made it nearly unbearable to sleep or stay.

Buena atencion y muy buena ubicacion, y cuidado con el restaurant de junto, aunque las colas para entrar son enormes por el precio tan barato del menu, la comida es una vil porqueria

rapide et pas prévu

L'hôtel est très bien situé à 2 minutes de la guerre c'est propre j'ai bien Dormi

Overall GREAT

Basic hotel in an excellent location. Small but comfortable room. Some low rumbling from train but not bothersome in my opinion. Thin walls so probably not a great romantic getaway but perfect for a budget-minded solo traveler with easy access to transportation to all of the Paris sights. Skip the breakfast and enjoy it at the Cafe Montparnasse or Paris Baguette a few steps away.

Très bien, bon accueil, service à l'écoute.

Buena ubicación, muy pequeña la habitación pero está limpia y la cama cómoda. No tiene elevador, no fue problema para nosotros pero quizá con muchas maletas o gente mayor no sea tan conveniente

T