Whales Bay Hotel

Hotels
•
Independent
9.4 (65 reviews)
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520 , Ponta Delgada , PT
351-30-0509810

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Children allowed

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Health club
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Good facilities incl a heated pool
Very nice and clean
Tranquility and scenery
Beautiful experience with a great location
Great stay and kids loved the pool
Amazing property with very friendly staff
Polite and professional staff
Cons:
Missing a nice breakfast

Categories

Cleanliness
9.4
The place was very nice and clean.
Service
9.9
Staff was great, friendly always ready to help.
Location
9.4
The location is nice as it is out in a quieter area.
Room Quality
9.4
Standard quality for this hotel tier.
Amenities
9.4
Good facilities including a heated pool.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
8.4
The only thing missing was a nice breakfast.
Overall Experience
9.9
Stay in the hotel for two weeks and enjoy every single moment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Relax and Rejuvenate at the Spa
Pamper yourself with a visit to the spa, which offers massages, while the steam room and health club provide ultimate relaxation.

Exciting Recreational Amenities
Take advantage of the seasonal outdoor pool, perfect for a refreshing dip, or enjoy leisure time at the arcade/game room.

Convenience at Your Fingertips
Indulge in the fully furnished guestrooms with kitchen amenities, private lanais, and LED TVs. Additionally, benefit from complimentary Wi-Fi and multilingual staff service.

Escape to luxury at Whales Bay Hotel – your seaside oasis with an array of amenities and a perfect location for exploring Ponta Delgada. Book now for an unforgettable stay!

Important information:

  • The seasonal pool will be open from May 01 to October 31.
  • Pool access available from 9:00 AM to 10:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

9.4
Based on 65 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 9.9
B
Bernard
10
Pleasant stay
Pros:

Good facilities incl a heated pool.

2025-09-22 • via Nuitee
M
Mark • partner
10
Pros:

The Whales Bay hotel is highly recommended. The place was very nice and clean. We enjoyed swimming in the pool and even got into the jacuzzi for a few minutes. The location is nice also as it is out in a quieter area but still only about 25 minutes t Ponta Delgada. The only thing missing was a nice breakfast.

2025-09-19 • via Nuitee
J
Jeffry • partner
10
Pros:

we really love the place- love the tranquility and scenery

2025-09-14 • via Nuitee
C
Christopher • family_with_children
10
Pros:

It was a beautiful experience with a great location

2025-09-07 • via Nuitee
L
Ludgero
10
Pros:

Amazing property with very friendly staff. Perfect for families with young children.

2025-08-24 • via Nuitee
L
Luis
10
Pros:

Great stay…quiet. Kids loved the pool.

2025-08-24 • via Nuitee
A
Avelino
10
Pros:

Muito bom bela escolha

2025-08-20 • via Nuitee
A
Anabela Anhanha • partner
10
Pros:

Stay in the hotel for two weeks and enjoy every single moment. Nice place very clean. Staff Very polite, courteous, and professional. definitely it’s a place to go back. Enjoy the pool.

2025-07-29 • via Nuitee
J
John • family
8
Pros:

Has air conditioning

2025-07-28 • via Nuitee
J
Jose • family
10
Pros:

Staff was great, friendly always ready to help. We were with a 2 1/2 year old grandson and he wet his bed and they came and replace the sheets no questions asked. Manager was a great friendly person always asking us if all was well and if we needed anything. We will definetly go back the next time in Sao Miguel.

2025-07-13 • via Nuitee
M
Michelle • family
10
Pros:

Beautiful property. Clean apartments. Pool is clean and warm. Friendly staff. Kid friendly.
Ensure you rent a care if you are at this property.

2025-06-18 • via Nuitee
A
Alireza • partner
10
Pros:

We chose this hotel/apartment because it has a fully stocked kitchen, beautiful location near the ocean, free parking, pleasant, and courteous staff and away from the hustle and bustle of downtown and only 10–15 minutes car ride away. there is a supermarket about five minutes drive and a few bars and restaurants around. and on top of it, the daily price is reasonable.

2025-06-09 • via Nuitee
T
Thea • partner
6
Pros:

Funktional, gut gelegen, allerdings wenig Charme und etwas heruntergekommen.
Die Küche ist gut ausgestattet, es gibt einen großen Balkon sowie Pool und Saunabereich.
Das Appartment hat leider null Charme, ist etwas heruntergekommen (abgenutzte Stühle, wo sich die Beschichtung löst, Kalk und Schimmel in der Dusche, kaputter Balkontisch).
Das Schlafzimmer hat den Reiz einer Jugendherberge mit zwei getrennten Betten und ebenfalls abgeschrupptem Kopfteil hinter den Betten. Zudem liegt das SZ zum offenen Flur, mab schläft quasi neben dem Aufzug und hört jeden Gast, der sich in der Etage bewegt.

2025-05-26 • via Nuitee
K
Kay • partner
10
Pros:

Loved our stay there. So quiet and clean. The staff was so friendly. Would recommend this to anyone!

2025-05-13 • via Nuitee
J
Jaclyn • family
10
Pros:

We were thrilled with this property for a family of four. The views from the penthouse apartment were incredible. Lots of space, super clean and anything you could need was in the apartment. You need a rental car for this area but it was so peaceful and scenic. Incredible walking trails right outside the complex. We enjoyed the spa amenities and pool every night! I would highly recommend Whales Bay!

2025-04-24 • via Nuitee
H
Herbert
8
Pros:

Ein empfehlenswertes Hotel. Apartment mit moderner und großzügiger Ausstattung. Für einen Meerblick sollte jedoch die 3. Etage gewählt werden.

2024-09-29 • via Nuitee
M
Michael • partner
10
Pros:

Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.

2024-09-28 • via Nuitee
J
Janet
10
Pros:

We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic.
The staff were very helpful and accommodating.
There are only a couple of walkable food options, but it was worth it.
Highly recommend.

2024-09-14 • via Nuitee
M
Maite • family
8
Pros:

Situado en un lugar muy tranquilo

2024-09-07 • via Nuitee
E
Elena • family
8
Pros:

Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.

2024-09-04 • via Nuitee