Pets allowed

Facilities

Meeting rooms
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Outdoor pool - seasonal
Picnic area
Elevator
Gift shops or newsstand
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Beautiful location
Cozy and clean accommodations
Cons:
Rude service from staff
Heating problems in some rooms

Categories

Cleanliness
7.9
Some rooms were clean but others mentioned issues, such as lack of maintenance.
Service
8.9
Mixed reviews; some staff were noted as rude while others were friendly.
Location
9.4
Beautiful location, perfect for nature lovers.
Room Quality
7.4
Some rooms were old, and noise issues were reported.
Amenities
8.4
Decent amenities, but some guests expected more options.
Value for Money
8.9
Good value for the features offered, despite some drawbacks.
Food and Beverage
7.9
Limited breakfast options and some complaints about food availability.
Overall Experience
8.4
Generally a positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:44

Property Description

Recreational Amenities and Views

Immerse yourself in relaxation with a seasonal outdoor pool and a terrace offering breathtaking views.

Dining Options and Additional Features

Indulge in delicious meals at Riverview or grab a quick bite at the snack bar/deli. Enjoy complimentary wireless internet, gift shops, and a cozy lobby fireplace.

Convenient Facilities and Comfortable Rooms

Benefit from a 24-hour front desk, an elevator, and common area amenities like a microwave. Unwind in one of the 96 air-conditioned guestrooms with modern conveniences for a pleasant stay.

Plan your getaway to Cumberland Falls State Resort Park in Williamsburg for a tranquil retreat surrounded by nature's beauty. Book your stay now and create unforgettable memories!

Important information:

  • The seasonal pool will be open from May to September.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

See all policies

Location

Guest Reviews

8.4
Based on 280 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.4
S
Sergei • partner
10
Pros:

the best place for meditation

2025-10-13 • via Nuitee
C
Caleb
10
Pros:

👍

2025-10-13 • via Nuitee
H
Holly • partner
8
Pros:

A lot of negative reviews for this place. You’re staying at a lodge in a state park. Not the Hilton. Yes it is older but it’s clean. I enjoyed the stay here. Only negatives I would say is the beds are very soft and there is no breakfast aside from bagels, cereal and fruit. It’s not a far drive to get some food though. I will def stay here again. Oh the $2 for a keurig coffee is quite ridiculous in my opinion. The coffee in the room is perfectly fine.

2025-10-12 • via Nuitee
A
Amy
6
Ok, but would not stay again
Pros:

No elevator to 2nd floor. Kind of a pain, especially for someone that has a difficult time getting around. Nobody offered any assistance. Maybe they would if asked. Pretty old and historical building, which is cool, but not really very comfortable.

2025-10-11 • via Nuitee
W
Wesley
10
Pros:

Beautiful and relaxing

2025-10-11 • via Nuitee
K
Kerry
10
Pros:

It was clean and comfotable. Too many stairs but worth the effort no problem with parki g staff were friendly and helpful. Spent most of the day on the bacony when not hiking or sight seeing. Planni.g on doing it again in the future

2025-10-11 • via Nuitee
P
Patsy • partner
8
Pros:

The view is breathtaking. We were on third floor, no elevator, my husband has some difficulties with balance, the stairs are very narrow. The bed was super comfortable

2025-10-10 • via Nuitee
J
Jerome • family
6
Pros:

Suggest utilizing curved shower rods to allow more room in shower. Curved rods will extend the space between side wall and curtain. Disappointed in the continental breakfast. You can expect limited options however more than one item was consistently out. May have been a one-off, and not due to chronic staffing issues.

2025-10-10 • via Nuitee
T
Tamara
10
Pros:

Clean room but a bi

2025-10-10 • via Nuitee
C
Carol E
10
Pros:

Just a quick getaway for my husband and i. We stay at the lodge a couple times a year. Its lovely and cozy. They never disappoint.

2025-10-09 • via Nuitee
B
Brandy
6
Expected more from cabin
Pros:

The park is beautiful, Mary at the front desk is rude. I called twice, no answer so we went ahead and drove in 2 hours early. I asked if we could have an early check in and she just said "check in is at 4" I said I'm aware, I was just wondering if we could maybe check in early... she hit me with "check in is at 4." Okay then... my husband asked about the trails and she said "you've seen one.. you've seen them all". We came back 2 hours later to get h to e keys and those ladies were so nice and friendly. 2 lamps in the cabin didn't work- walls were paper thin. I could hear the neighbors peeing and talking all night. Bed was uncomfortable but Shower was nice and hot.

2025-10-08 • via Nuitee
M
Maggie • family
4
Pros:

It's a very old room, and we brought our two dogs with us. This is an individual woodland, but they divided it into two, and we can hear another room talking clearly, so my dog barks a lot, and there is a millipede in the room. We didn't want to bother other travelers because our dogs bark, and we probably couldn't sleep well. So, around 10 pm, we checked out and decided to leave. I like the view of the falls. I hope they upgrade those accommodations.

2025-10-07 • via Nuitee
J
Julie
4
Pros:

The location is beautiful, but the front desk staff was rude and dismissive and the lodge itself was run down and not well-maintained.

2025-10-07 • via Nuitee
C
Charlotte
10
Pros:

Great!

2025-10-06 • via Nuitee
K
Kyle
10
Cumberland woodland experience
Pros:

Room was clean upon arrival, restaurant onsite was really nice with a beautiful view, that being said anyone who plans to use the grill make sure you pack or purchase cooking and eating utensils, this is not a complaint just an under sight on my part, they have a general store a couple minutes away and a really useful convenience store 5 or 6 miles away, all in all, I will be back

2025-10-06 • via Nuitee
S
Stephanie • family
10
Pros:

Room was clean and nice weekend getaway in nature.

2025-10-06 • via Nuitee
F
Franklin D
10
Pros:

Thoroughly enjoyed our stay at Cumberland Falls SRP. Nice historic lodge with all modern amenities. Very clean room but the queen room was little small. Comfortable bed. Very quiet easy sleeping room. The lunch buffet was good, the dinner buffet was great, restaurant staff most excellent hospitality. The only option continental breakfast was sad for those that enjoy a hearty breakfast. Great location near the gorgeous waterfall. Easy parking.

2025-10-05 • via Nuitee
N
Naomi
6
Pros:

The main positive about this hotel is the location since there are few other hotels in the area. The room was clean but is due for upgrades. The staff was friendly. The restaurant, however, was a disappointment. We booked this hotel thinking it would be nice to stay in the park and have dinner after a day of hiking. The dinner food was not good, so we ended up having to drive into downtown Corbin for dinner after all. Breakfast was mediocre at best, and the coffee was terrible. So if you are staying here for the convenience of the restaurant, I really can't recommend it. If you are staying here for a room, then it's fine.

2025-10-04 • via Nuitee
C
Carole
8
Pros:

Wish they would have more handicap Room there are a lot more or us

2025-10-04 • via Nuitee
L
Lisa • family
8
Pros:

Friendly

2025-10-03 • via Nuitee