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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Southern Sun Newlands offers air-conditioned rooms with modern amenities and stunning mountain views. Guests can enjoy a comfortable stay with a range of facilities including a desk, coffee machine, and flat-screen TV.
Dining and Services
Indulge in a delicious breakfast buffet each morning, with a variety of continental and Full English/Irish options. The hotel also features a restaurant, bar, and 24-hour room service for guests' convenience.
Convenient Location
Located just 4.4 km from Kirstenbosch National Botanical Garden, with easy access to CTICC and Robben Island Ferry, Southern Sun Newlands is the perfect choice for both leisure and business travelers.
Book now to experience luxury and convenience at Southern Sun Newlands.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Beautiful view of the mountain
No swimming pool
Staff are amazing
It was too short
My mother and I contracted severe food poisoning from the hotel. My mother is elderly and was at the verge of admission. I reached out to concierge to ask if they had equipment to assess vitals. The answer was simply 'No we don't keep such things" There was no care or concern shown in spite of my mother needing a wheelchair to be taken to her room. We have stayed at this hotel many times before but it was definitely the last. The hotel is old and run down and cleanliness leaves much to be desired.
Lovely hotel with beautiful views. Staff were friendly and helpful.
Nothing
Excellent choices, first class Staff
Nothing
I only had 1 night stay with a late arrival and early checkout, but it was great. Pearl at reception was warm and welcoming, such a pleasure to deal with.
The bedroom was really nice. Very comfortable bed, great linen.
Shower is over the bath which isn't a problem for me but if it's a power shower you are looking for, this is pretty decent but not that.
Facilities in the room were good with lf milk rather than those ridiculous little capsules of pretend milk.
I would certainly stay there again.
Nothing in particular.
Convenient location close to where my daughter Iives.
Good breakfast. Cleasn and comfortable.
Nothing
Excellent spread at breakfast. Staff were absolutely wonderful and courteous
No Microwave in the room
Breakfast was great. The rooms and sheets were very clean. The staff were quite cordial and responsive
Nothing I didn’t like
Convinient and excellent position
Breakfast
Personnel very helpful
Location
The revamped room already had broken light switch and the luggage stand as well was broken.
Best Breakfast
Nothing
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