Fives Hotel Desaru

Hotels
8.2 (1199 reviews)
No. 127, Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar , Desaru , my
+60 7-828 0200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Safety deposit box
Non-smoking throughout
Daily housekeeping
Lockers
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Inconsistent cleanliness
Limited breakfast selection
Minor issues with room reservations

Categories

Cleanliness
7.34
The room cleanliness was mentioned as not the best, affecting the rating.
Service
8.81
Staff were noted as polite and friendly, with good customer service highlighted.
Location
8.85
Location was frequently praised, with convenience to nearby attractions.
Room Quality
7.8
Rooms were described as comfortable but lacking some amenities like a view.
Amenities
8.33
Most amenities were described positively, mentioning their adequacy.
Value for Money
8.29
Several reviews indicated that the hotel offers good value for the price.
Food and Beverage
7.84
Breakfast was noted as good but did not fully satisfy all guests.
Overall Experience
8.31
Positive remarks overall, with satisfaction mentioned by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:33

Property Description

Modern Accommodation
Amansari Hotel Desaru offers stylish air-conditioned rooms with free WiFi and flat-screen TVs with satellite channels.

Dining Options
Enjoy a variety of breakfast options daily, including buffet, continental, and American choices. Taste delicious Asian and European cuisine at the hotel's restaurant.

Convenient Location
Situated in Desaru, the hotel is just 75 km away from Senai International Airport, making travel a breeze.

Book Amansari Hotel Desaru now for a comfortable and convenient stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that there are electricity interruption from 10am to 4pm on 08th November 2022.

Dear valued guests,
Kindly be informed that we have No Water supply due to Water Tank Cleaning Project schedule as per below.
Date : 07th February 2023 (Tuesday)
Location: Level 12 and Level 13.
Time: 9.00 am to 4.00 pm

Date : 08th February 2023 (Wednesday)
Location: Level LG to Level 11.
Time: 12.00 pm to 7.00 pm

Sorry for any inconvenience caused.

The Management
Fives Hotel Desaru.

There will be a temporary cessation/ interruption of electricity supply at Fives Hotel Desaru.
The interruption will be causing no electricity at all hotel room as per below schedules:
Date : 13th March 2023 (Monday)
Time : 10.00am – 3.00pm

Dear Amansari Hotel Guest's,
Kindly be informed that our swimming pool at Desaru Utama Clubhouse will be closed from 9/9/2023 to 14/9/2023 due to Private Wedding and under Maintenance Work. Swimming Pool will resume back operation on 15/9/2023.

Sorry for the inconvenience caused.

Swimming pool is under maintenance until further notice.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

8.2
Based on 1199 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
N
Noor Hazulah • solo_traveller • my
9
2026-08-18 • via Nuitee
M
MOHD HAFIZAN • solo_traveller • my
10
2026-08-15 • via Nuitee
R
Ridzuan • solo_traveller • my
10
Pros:

Location n comfortness

Cons:

Bathroom is quite slippery,suspected leaking from the foam dispenser

2026-08-13 • via Nuitee
C
Chan • couple • sg
8
Very good experience from the staff and good facilities
Pros:

Simple rooms but very adequate. Great service. Comfortable environment

Cons:

Could have rowdy motorcyclists in the middle of the night in the vicinity incessantly revving their bikes

2026-08-11 • via Nuitee
N
nieya • extended_group • my
10
100% SATISFIED ABOUT THE OVERALL HOTEL (EXCELLENT)
Pros:

SERVICE,ROOM,CONDITION IS VERY GOOD AND STAFF IS FRIENDLY.A LOT SHOP NEAR THE HOTEL.

Cons:

ALL IS GOOD

2026-08-10 • via Nuitee
A
AnuarSeman • family_with_children • my
7
2026-08-09 • via Nuitee
F
FATIN NUR ADILAH • solo_traveller • my
8
2026-08-09 • via Nuitee
N
NURSHILLA • solo_traveller • my
8
2026-08-08 • via Nuitee
Y
Yusri • solo_traveller • sg
10
Pros:

We are welcome with warm greeting by the front desk staff. So helpful to questions. Rooms are clean and we have a wonderful stay.

Cons:

No

2026-08-07 • via Nuitee
T
TSUNEO • couple • sg
8
2026-08-04 • via Nuitee
M
Mohamad Zaky • solo_traveller • my
10
2026-08-03 • via Nuitee
N
Najihah • couple • my
8
2026-07-21 • via Nuitee
S
sherina Zahari • solo_traveller • my
9
2026-07-19 • via Nuitee
S
Shaz • solo_traveller • my
9
2026-07-17 • via Nuitee
N
Nur Izzati • couple • my
10
We had a pleasant and comfortable stay. Would definitely come back again!
Pros:

The room was clean, comfortable, and spacious. The staff were friendly and helpful throughout our stay. This was our third stay here it is convenient because near to KPM Bandar Penawar. So, we keep coming back because of the great service and comfortable experience.

Cons:

The only minor issue was that the Wi-Fi could be improved, but it didn’t affect our stay too much.

2026-07-14 • via Nuitee
I
IZAT • couple • my
8
Good location and near the facilities
Pros:

Clean and strategic location

Cons:

The restaurant is not operating yet.

2026-07-14 • via Nuitee
R
Rohana • family_with_children • my
8
2026-07-12 • via Nuitee
P
ponniah • solo_traveller • my
6
good
Pros:

no breakfast, please look into giving simple bfast, no need to be too fancy. Just few egg and some bread should be fine

Cons:

comfort

2026-07-10 • via Nuitee
L
LIM • family_with_children • my
6
2026-07-08 • via Nuitee
A
AMIRA SHUHADA • solo_traveller • my
8
2026-07-04 • via Nuitee