Holiday Inn Kolkata Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
9.4 (1226 reviews)
Biswa Bangla Road, Rajarhat, Near City Centre 2 , Kolkata , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Food quality issues
Bad experience during Gala Dinner

Categories

Cleanliness
9.3
General mentions of neatness and comfort.
Service
9.8
Staff are kind, cooperative, and several reviews praise their politeness and helpfulness.
Location
10
Strategically located near the airport, very convenient for travelers.
Room Quality
9.1
Room quality is generally considered good, with some reviews highlighting comfort.
Amenities
9
Amenities were mentioned but were not a focal point in reviews.
Value for Money
9.3
Hotel rates are reasonable compared to other 5-star hotels.
Food and Beverage
8.7
Food was good and ample, but a negative review pointed out issues with temperature and quality.
Overall Experience
10
Most reviews reflected a very positive overall experience, with a slight negative from one review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:35

Property Description

Luxurious Accommodation and Convenient Location

Unwind easily at Holiday Inn Kolkata Airport. The property offers 137 well-appointed spacious rooms equipped with free Wi-Fi, just 10 minutes away from Kolkata International Airport. Enjoy proximity to famous sights like Eco Park and Biswa Bangla Convention Centre.

Culinary Delights and Fitness Amenities

Relish worldwide cuisines at Social Kitchen and Urban Kitchen & Bar. Re-energize at the fitness center or take a dip in the rooftop pool overlooking Kolkata.

Versatile Event Spaces

With up to 17000sqft in event spaces, the hotel is perfect for both business and social functions. Make the most of your stay, whether for business or pleasure, at Holiday Inn Kolkata Airport!

Important information:

Please note that the hotel would be charging a pre- authorization of INR 1 to all the reservations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1226 reviews
Cleanliness: 9.3
Service: 9.8
Location: 10
Room Quality: 9.1
Amenities: 9
Value for Money: 9.3
Food and Beverage: 8.7
Overall Experience: 10
S
Subbaraju solo_traveller in
8
2026-05-14 via Nuitee
J
Janani V S family_with_children in
10
Great experience.
Pros:

Everything was very good. The breakfast had different cuisine options and we were from south india, and we felt very comfortable with the south indian food offered. The staffs attended us with the dishes available in the live counters too.

Cons:

The taste of other food items could've been a little better. It was great but could've been better.

2026-05-14 via Nuitee
R
Rohini extended_group in
5
Pros:

Proximity to the airport

Cons:

The facility has not seen cleaning for a while by the looks of it. The bed linens were torn, so were the towels

2026-05-09 via Nuitee
T
Tirthesh extended_group in
5
Will avoid in future.
Pros:

Staff was good.

Cons:

Cleanliness was below average. In King suit there was just one tea cup and no spoon/stirrer !!! Sofa and bed sheets had dirty stains. Water pressure was too low. Loud noises from adjoining room till 1.00 am !!! Restaurant had strong smell of non-vegetarian food.

2026-05-07 via Nuitee
K
Karina solo_traveller br
9
Pros:

Café da manhã e funcionários super simpáticos

2026-05-04 via Nuitee
M
Mohammed Omer Ali Khan couple in
10
2026-05-04 via Nuitee
N
N K solo_traveller in
1
2026-05-04 via Nuitee
P
pradunmaya couple in
2
The reception staff need some training. Every time I see them, they are busy managing some mesh up. Rude abd down face
Pros:

Location and space

Cons:

Reception staff and management attitude plus behaviour

2026-05-03 via Nuitee
S
sonandra family_with_children in
5
Pros:

I have booked this property back to back twice in less than a month. The room that was allocated had a store room next to it , (I presume), it was very difficult to sleep at night as every 30 minutes there will be people slamming doors, lifting and shifting goods in the store room. Though, it was a family booking they have set up the room as if it was single occupancy e.g. one cup, one glass, one sleeper etc.
The fitness/ gym facility was horrible too, hardly any functional equipment other than dumbbells..

2026-05-03 via Nuitee
N
Nitin solo_traveller in
7
Pros:

Bed was too comfortable. Had an excellent sleep. Staff was courteous & helpful. Breakfast layout was good & with variety.

Cons:

Washroom was not clean enough. Health faucet was dirty.
Wash basin was not clean. No food items or beverages in the mini fridge.

2026-05-03 via Nuitee
M
Mukul couple in
1
We waste our money. Suspected it’s hygiene standards. Cringed at the thought of eating there.
Pros:

Nothing likeable about this sad hotel.

Cons:

Completely run down, an apology of a starred hotel. Definitely not anything more than a two star hotel. Definitely not an IHG property. Rooms whose interior was Old, crying for a facelift. Repulsive, stained toilets, rusted mirrors, peeling off walls and furniture. Even the toilet seat was stained and one had to keep paper to overcome the fear of infections. Room had no mini-bar. No iron. No hair dryer.
Bad food. No imagination in cooking, no change in buffet menu. Very low middle class fare.

2026-05-03 via Nuitee
A
Aji solo_traveller gb
5
2026-05-01 via Nuitee
S
Sraosy solo_traveller in
9
2026-04-30 via Nuitee
S
Soumodip solo_traveller ie
6
Pros:

The staff were really nice with whomever I interacted with. Great and convenient location.

Cons:

Overall maintenance of the hotel and rooms. The rooms were not clean. Stains on the floor, sofa and bed linens. Most importantly, the bathroom tap was broken. Restaurant floor water seepage issues.

2026-04-26 via Nuitee
S
Satyanarayan family_with_children qa
8
Pros:

The hotel is located near to airport and was good for one night stay during transit. Breakfast and other services were good.

2026-04-25 via Nuitee
B
Bikash couple in
7
2026-04-22 via Nuitee
S
Sherpa extended_group ae
5
Cons:

I did not like the property because the washrooms were very dirty, and the sink was also unclean. My room door was locked even though my key card was working, and I had to wait outside for 30 minutes without getting help. The reception staff were rude, but one male staff member was polite and behaved well. The hotel needs improvement.

2026-04-19 via Nuitee
A
Alessandra extended_group it
8
Buono
Pros:

Molto bella la sala da pranzo! Camera spaziosa con tutti i confort.
Personale gentile e disponibile

2026-04-19 via Nuitee
J
Jane family_with_children gb
9
Amazing comfort and world class breakfast!
Pros:

The room was comfortable, the bed especially.
I liked the toiletries provided and the towels were good quality.
I appreciated the tea making facilities.
Regarding the breakfast, it was one of the best I have ever had in a hotel - incredible. The choice and quality of food was outstanding and the staff at breakfast could not have been more attentive and kind. I wish I could have stayed longer.

Cons:

The pavement at the front of the hotel was not very easy to walk on.

2026-04-18 via Nuitee
S
Sharjeel family_with_children in
3
Extremely disappointing to say the least
Pros:

The size of the room was good

Cons:

Lack of qualified and quality staff, dirty sofa, the door lock was defective, sheets had (probably blood) stains, bathroom had mold, sub standard mattress, extra bed provided had to be changed because a broken one had been given. I could go on but I guess whoever reads this gets the gist.

2026-04-17 via Nuitee