Hampton Inn & Suites Santa Monica

Hotels
•
Hampton Inn
8 (2099 reviews)
501 Colorado Avenue , Los Angeles , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Close to key attractions
Cons:
Minor room issues like empty shampoo and noisy neighbors
Missing room amenities
Mixed reviews on value for money

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.7
Service was generally appreciated, with standout mentions of friendly and helpful staff.
Location
9
The hotel is located in close proximity to key attractions like Santa Monica pier, making it an ideal location for guests.
Room Quality
7.5
Rooms were spacious and clean, with some minor issues reported like empty shampoo and noisy neighbors.
Amenities
7.3
The amenities provided were satisfactory, but some guests mentioned deficiencies like missing items in the room.
Value for Money
7.7
Mixed reviews on value for money, with some guests feeling the price was fair for the location while others mentioned minor issues affecting value.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests desired more variety.
Overall Experience
8.5
Most guests had a positive overall experience, particularly highlighting the exceptional service provided by the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-14 01:13

Property Description

Modern Comfort and Convenience

Luxurious Amenities

Convenient Location

Hampton Inn & Suites Santa Monica offers a blend of modern comfort and convenience, with LCD flat-screen TVs, coffee makers, and ironing facilities in every room. Enjoy a free hot breakfast and relax by the on-site swimming pool. The hotel also boasts a 24-hour front desk, fitness center, and complimentary WiFi. Located near top attractions like Getty Center and Los Angeles County Museum Of Art, as well as being just a short drive from popular destinations like Dolby Theater and Koreatown, this hotel is the perfect choice for your stay in Los Angeles. Book your stay at Hampton Inn & Suites Santa Monica now to experience luxury and relaxation in the heart of Santa Monica.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 71.14
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 2099 reviews
Cleanliness: 8
Service: 8.7
Location: 9
Room Quality: 7.5
Amenities: 7.3
Value for Money: 7.7
Food and Beverage: 7.3
Overall Experience: 8.5
Y
Yoshifumi • solo_traveller • jp
9
Pros:

ホテルの設備、スタッフの対応がよく、快適に過ごせました。

Cons:

周辺の治安があまりよくないようでした。
(エントランスの出入りがルームキーで管理されていたので、ホテル内で不安に感じることはありませんでした！)

2026-06-27 • via Nuitee
B
Batuhan • couple • us
5
The only positives were that the hotel was clean and conveniently located near the pier.
Pros:

Clean and good location

Cons:

I was very disappointed with my stay, especially considering the price of this hotel. From the moment we arrived, the customer service was lacking. The valet staff did not acknowledge us at all, and I actually had to go inside and ask whether the valet service even belonged to the hotel because no one greeted or assisted us.

The front desk experience was no better and had an attitude. The staff was not welcoming or friendly. They simply stared at us when we walked in, and I had to initiate the conversation by saying I was there to check in.

The breakfast was also disappointing and did not meet expectations for a hotel at this price point.

2026-06-27 • via Nuitee
S
Sebastian • solo_traveller • co
9
Muy bien todo
Pros:

Excelente ubicación
Gran servicio en el
Front

Cons:

Todo
Nos gustó

2026-06-26 • via Nuitee
T
Thashiran • family_with_children • au
7
2026-06-26 • via Nuitee
A
Andy • family_with_children • gb
7
Satisfied with the overall experience.
Pros:

The location was first class. You are a stones throw from the metro which is a direct line into downtown LA.
Great size room with very comfortable beds and facilities. Very pleasant staff and an overall chilled vibe.

Cons:

Breakfast was a bit of a let down though, not the greatest of selections.
The use of paper plates and plastic cutlery felt a bit cheap and lazy.

Could do with a change machine in the laundry for quarters, was advised on a couple of occasions that the reception didn't carry them and you'd need to get them from a shop nearby. Minor gripe, didn't affect the stay.

2026-06-26 • via Nuitee
E
Edyn • family_with_children • au
7
2026-06-25 • via Nuitee
Y
Yuna • couple • jp
8
2026-06-23 • via Nuitee
M
marysX4519OM • Family
10
Hotel stay
Pros:

Great atmosphere, very clean room

2026-06-22 • via Tripadvisor
E
Ekrem • solo_traveller • fr
8
2026-06-22 • via Nuitee
T
Tsendsuren • family_with_children • mn
10
2026-06-22 • via Nuitee
A
Adnan • solo_traveller • ch
8
2026-06-21 • via Nuitee
H
Hannah • family_with_children • us
9
2026-06-21 • via Nuitee
N
Nurdil • couple • be
6
Ideal pour un court premier sejour à LA
Pros:

Emplacement ideal, personnel sympathique !

Cons:

Oreillers pas du tout confortables. Prix du parking de l’hôtel bcp trop élevé (surtout en voyant combien on paye deja le sejour). Nous nous sommes garés dans un parking public à 7 min à pied de l’hotel (bcp moins cher (Civic Center Parking Structure)

2026-06-20 • via Nuitee
D
Diana Alejandra • family_with_children • co
9
Descanso
Pros:

La ubicación

2026-06-18 • via Nuitee
N
ndaiwer • extended_group • pl
1
don't go there!
Pros:

A very disappointing visit. On the morning of June 13th, I encountered customer service that was far below acceptable standards—the receptionist was openly hostile and lacked any basic courtesy. Furthermore, their financial and administrative processes are a complete mess. I was handed an invoice with incorrect billing details (wrong buyer information), and to make it worse, the amount they actually charged to my card was calculated incorrectly and differed from the issued invoice. A total lack of competence on every level.

Cons:

A very disappointing visit. On the morning of June 13th, I encountered customer service that was far below acceptable standards—the receptionist was openly hostile and lacked any basic courtesy. Furthermore, their financial and administrative processes are a complete mess. I was handed an invoice with incorrect billing details (wrong buyer information), and to make it worse, the amount they actually charged to my card was calculated incorrectly and differed from the issued invoice. A total lack of competence on every level.

2026-06-16 • via Nuitee
A
Ashok • couple • au
7
Property is situated in a good location. Easy access to Pier and Broadway. Poor B/fast & Shower
Pros:

Breakfast quality was poor

Cons:

Breakfast and shower

2026-06-13 • via Nuitee
H
Herring • solo_traveller • us
8
2026-06-11 • via Nuitee
M
Martha • family_with_children • us
10
2026-06-10 • via Nuitee
M
Michael • solo_traveller • it
9
2026-06-09 • via Nuitee
S
Sara • couple • ae
7
Pros:

Location and cleanliness

Cons:

Breakfast has very limited options

2026-06-08 • via Nuitee