Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Luggage storage
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Room quality could be improved
Cleanliness in need of refreshing

Categories

Cleanliness
7.33
The staircases and room needed refreshing; some mentioned it was clean enough.
Service
8.8
Staff were very helpful and friendly.
Location
8.84
Great location for Kew Gardens and easy access to the tube.
Room Quality
7.29
Rooms were described as a little dated and needing a refresh.
Amenities
7.82
Facilities were noted as good, but some amenities like Wi-Fi access could be improved.
Value for Money
7.78
Offers good value for the location despite high bar prices.
Food and Beverage
7.83
Good breakfast and nice food at the pub.
Overall Experience
8.3
Overall pleasant stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:34

Property Description

Boutique-style Rooms
Experience stylish decor, en suite bathrooms, Nespresso coffee maker, iPod docking station, and flat-screen TVs in every room for your comfort.

Gastro-pub and Restaurant
Indulge in modern, international cuisine at our restaurant with a menu that evolves with seasonal ingredients. Enjoy a wide selection of wines, beers, and spirits at the bar while being entertained with live music and events.

Prime Location
Located just steps away from Kew Gardens and a short walk from the Tube Station, explore the beauty of south-west London with ease. Don't miss out on nearby attractions like Richmond-upon-Thames and Wimbledon.

Book now to enjoy a memorable stay at The Kew Gardens Hotel.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 2319 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.3
C
Christopher • couple • ca
8
Pros:

location and the ambiance of the place.

2026-10-13 • via Nuitee
D
Denis • solo_traveller • us
10
Pros:

Close to the Kee Gardens station as well as the gardens themselves. A great Sunday meal.

2026-10-13 • via Nuitee
P
Philip • solo_traveller • ch
6
Très pratique et calme, un lit extra mais équipement devient désuet
Pros:

Le lit très confortable, la proximité immédiate du Victoria gate de Kew gardens magnifique jardin botaniquecsir des hectares, l'ambiance de son pub très apprécié des locaux, , bus et métro tout près

Cons:

Que la confortable douche pluie , comme les robinets, oscille toutes les 5-7 secondes entre abondance et filet d'eau passant du chaud au tiède, il semble que le débit est rythmé : pompe de pression de l'établissement déficiente ?
Et les rideaux bateau du pub qui tiennent de travers par des bouts de ficelle méritent d'être réparés car l'ambiance est sympa et cosy !

2026-10-12 • via Nuitee
L
Lee • couple • gb
5
Ideal location, nice breakfast but small room, not that clean so not great value that that
Pros:

Its location

Cons:

Value for money.

2026-10-11 • via Nuitee
R
Roy • couple • gb
4
2026-10-10 • via Nuitee
R
Rosy • couple • gb
8
2026-10-10 • via Nuitee
A
Andrew • couple • gb
7
enjoyed
Pros:

breakfast - surprised no cereal/yoghurt option.
room - position of shelving dangerous on negotiating from bed to bathroom.
as we went to Kew Botanical Gardens location perfect and walking distance from rail station

2026-10-09 • via Nuitee
E
ELIZABETH • solo_traveller • gb
6
A good hotel which could be improved with attention to detail.
Pros:

The location was first rate for me - close to the tube and also to Kew Gardens. The staff, from the managers to the cleaners, were unfailingly polite and helpful, which I really appreciated. The room was very clean.

Cons:

A wardrobe in the room would have helped - there was just a hanging rail - so the room looked quite utilitarian as the iron, ironing board, hairdryer, my hanging clothes were all out on display. There were also- unnecessarily - a freestanding fan and airconditioning unit, presumably left over from the hot summer. Breakfast was either mediocre or poor. I did think that the things that were wrong could easily be put right.

2026-10-09 • via Nuitee
L
Lynne • couple • gb
6
Lovely location, good breakfast, shame about the room
Pros:

The bar area is lovely. The staff were all really friendly

Cons:

The room we stayed in desperately needs decorating and a good clean

2026-10-08 • via Nuitee
A
Alvin • couple • gb
8
Great location for Kew Gardens
Pros:

Staff were great. Beds were comfortable. Spacious bathroom. Food was good.

Cons:

Lack of double glazing and ageing windows meant there was some noise, particularly from aircraft as Heathrow arrivals pass overhead. The shower constantly varied between hot and cool, still usable but odd.

2026-10-07 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Lovely hotel in an amazing location
Pros:

4 nights in one lovely room, a really good bed, windows looking over the main street, with good curtains to close it out, complete control of the radiator and heated towel rail if I wanted it on or not, lots of plugs for the devices, water replenished, at least when I asked for it to be, a great shower in the bath, a good sink, lots of shampoo/soap on hand. The breakfast was good, and the bar in the evening was lovely. Wifi worked well when the bar was open

Cons:

The wifi dd not seem to reach my room out of bar hours, only connecting to the main page and then not allowing me to go elsewhere.

2026-10-07 • via Nuitee
R
Rebecca • couple • gb
5
Over priced but served its purpose.
Pros:

Local to shops and train station. Nice area.

Cons:

It cost me 165 for a very basic room although it said superior. Old building that could do with a lick of paint and new carpets.

2026-10-07 • via Nuitee
T
Thomas • couple • gb
1
Absolutely terrible
Pros:

Nothing

Cons:

Room was dirty
Bathroom dirty
In need of decoration
Furniture worn and old some broken furniture
Bed very uncomfortable
Scaffolding outside window
Failed nonfunctional plumbing

2026-09-19 • via Nuitee
B
Brenda • couple • au
8
Lee Gardens Hotel has a great atmosphere
Pros:

Good location. Friendly helpful staff

Cons:

Stairs to room. Getting luggage upstairs.

2026-09-19 • via Nuitee
L
lisa • solo_traveller • gb
8
2026-09-18 • via Nuitee
Y
Yunfei • solo_traveller • cn
8
2026-09-18 • via Nuitee
A
Alejandra • solo_traveller • gb
8
2026-09-18 • via Nuitee
S
Samantha • solo_traveller • gb
5
2026-09-17 • via Nuitee
L
lynn • solo_traveller • nz
7
2026-09-17 • via Nuitee
P
Peter • couple • gb
8
2026-09-15 • via Nuitee