Hotel Silk in Madarao

Hotels
•
Independent
6.8 (5 reviews)
11492-376 Madarao-Kougen, Iiyama, Nagano Prefecture, 389-2257 , Iiyama , JP
81-269-643241

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Facilities

Free WiFi
Ski storage
Karaoke
Wheelchair accessible
Shopping on site
Downhill skiing nearby
Ski storage
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good location
Food was great
Helpful restaurant staff
Private onsen partly outdoors
Virtually ski in - ski out
Cons:
Hotel could use some updating
Beds were uncomfortable
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.6
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.5
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 08:21

Property Description

Relax in Hot Springs and Enjoy Karaoke
Unwind at our hotel's hot springs and have fun with karaoke sessions.

Convenient Amenities for a Comfortable Stay
Enjoy complimentary Wi-Fi, ski storage, and onsite shopping during your stay.

Explore Nearby Attractions
With Madarao Kogen Ski Resort just steps away, you're also close to Madarao Kogen Picture Book Art Museum and other interesting sights.

Book your stay at Hotel Silk in Madarao for a memorable mountain resort experience.

Important information:

  • Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.8
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.6
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 8
T
Tatsuya
8
Pros:

ゲレンデまで徒歩で行けるので便利
乾燥室も広くスキー・スノボ目的なら優秀

部屋も広々としていました

2023-03-24 • via Nuitee
V
Verified traveler
6
おいしいごはん
Pros:

2泊泊まりました。
ごはんが連泊してもメニューが異なり、おいしい夕ご飯をいただきました。ありがとうございました。
コロナ対策は、徹底しているとは、思いますが、ご飯の時は、なるべく会話は、控えるようにしたほうがよいかと思います。
マスク外した時が1番感染リスクが高くなると思います。
それか皆
同じ向きで食べたり、間隔をあけるなどして
会話をするならマスクをしたほうがよいかとは思います。

2022-02-14 • via Nuitee
B
Benjamin
4
Dishonest hotel in Madarao
Pros:

First off the reception has a strong stench of cigarette smoke. On check out the hotel demanded extra money than what was listed on the book page. They listed ¥150 per person per night which was fine however they wanted another ¥350 per person for heating cost!?!? Which was never listed during booking. The purpose of having hotel booking platforms are to list everything down so there are no surprises!

2020-01-29 • via Nuitee
V
Verified traveler
8
Pros:

部屋は清潔感があり、快適に過ごせました。
ここは少し、と思ったのは、2泊しましたが手ぬぐいの交換がなかったことです。

2019-05-07 • via Nuitee
V
Verified traveler • family
6
Pros:

階段がはがれていたりして、不潔だった。
洗面所用のタオルも欲しかった。
大浴場が、大浴場ではなかった。
部屋は広くて良かった。

2019-05-01 • via Nuitee