Ambassador Transit Lounge Singapore T3

It’s next to a butterfly garden

No lounge chairs

Nice and helpful

It is advertised as a sofa bed however single chairs are only available. Suggest for those prices either sofas or comfy recliners would be appropriate

Good place to reset, grab a shower and something to ear

Excellent option for folks with long transit times in Changi. Clean bed, clean toilets, very convenient

Small chairs, might as well stayed at the terminal. Poor directions. I had to take a taxi from terminal 1 to terminal 3. I will not recommend. More trouble than its worth. Not worth the money.

The reason I have made a reservation was that; I need a place to sleep for a few hours. Very disappointed as I was informed that there was no bed at the lounge . I specifically asked for a bed on my reservation.The email I received was also confused; One part of the email says chair no bed then the other part says room requests 1 twin bed.( see the email you sent to me)
I'm not happy with the service provided from Expedia. Very confusing didn't make clear what facilities I would receive at the lounge.
Joel Silva

Front desk staff did not know Expedia confirmation is valid booking. Frustrating to see staff trying to understand where the booking menu to verify the booking. Staff training should be emphasized in this high turnabout competition.

A safe and clean space to rejuvenate with food, drinks, toilet facilities and showers, and a resting lounge

Really just purchased for the ability to have a shower in transit as ‘shower only’ options were inexplicably sold out. Expensive wash but worth it after a long flight. Food was passable, not much else to offer.

I arrived around 2am after 12 hours travelling, I booked 12 hours as I have other 12 hours more to flight. I just want to rest. So, I sat in a chair and managed to rest when around 7am, The new staff asked to move to another seat...they were really awful.

I booked this after arriving at Singapore airport. I expected to be able to get to room in terminal 3 in the public area where most of the hotels have been in my experience. However, this was in the secure area of terminal 3 and I had a connecting flight the following day in terminal 4 so I couldn't even get to the facility to use the room. VERY DECEPTIVE!! You should clearly state that you must have terminal three flight/boarding pass to be able to get access to this facility!! You should REFUND this booking since it isn't clear and I had to sleep on furniture in terminal 4 for the night.

They had difficulties finding my booking but other than that the staff and place were great. Also note you have a boarding pass before you book you need to clear security to get to it.

A bit of everything, but all that's needed for transitting traveller

Way too small area to rest need more room or big couches

It was great to find a place inside the terminal when you I expectedly are stuck for hours. It’s worth the money for a chair to sleep, food and wifi and to be able to have a shower after a long time travelling

I'm very disappointed ith Wotif. When I booked, you told me I got a great low price etc, while it's actually the standard price

Not really any good for sleep
As i pictures shows sleeping areas

There is no such thing as “double sofa bed” available. You get to seat in this awful armchair which doesn’t allow you to lie down. Total misinformation