Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent, safe and well-located neighborhood (Retiro) with restaurants and cafes nearby
Very attentive, friendly and helpful staff; special gestures (e.g., anniversary treats) noted
Clean, comfortable and spacious rooms with strong showers and good beds
Breakfast described as tasty and generally excellent
Good value for money; many guests would return/recommend
Quiet hotel with fast and courteous check-in
Cons:
Breakfast has limited variety and the breakfast area can be small/ crowded
Some guests found the pillows uncomfortable
Occasional linen issue reported (some sheets with stains)
Limited on-site amenities for guests expecting a restaurant/bar
Minor heating/AC quirks reported by one guest

Categories

Cleanliness
9
Generally reported as very clean in multiple reviews, though one mention of sheets with some stains slightly lowered the score.
Service
9.8
Consistently praised: attentive, helpful and friendly staff; special gestures (anniversary cake/notes) and quick, courteous check-in reported.
Location
9.9
Repeatedly described as excellent, safe and in a lovely part of Retiro with many nearby restaurants and cafes.
Room Quality
9.2
Rooms described as comfortable, spacious and well-equipped with good showers and beds; a few comments about uncomfortable pillows.
Amenities
9
Basic amenities noted (fitness available, clean public areas); some guests expected a restaurant/bar that is not present, so amenities are solid but limited.
Value for Money
9.5
Multiple mentions of excellent cost/benefit and recommendation to return, indicating strong perceived value.
Food and Beverage
9.1
Breakfast described as tasty and generally excellent, though several guests noted limited variety and a small breakfast area.
Overall Experience
9.7
Overall very positive guest experiences: many 'excellent', 'spectacular' and recommender comments; minor issues did not materially affect stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:56

Property Description

Sun Terrace and Fitness Centre
Enjoy the sunny weather at Carles Hotel's inviting sun terrace or stay active at the well-equipped fitness centre.

Comfortable Rooms with Modern Amenities
Relax in rooms featuring flat-screen TVs, private bathrooms, and free toiletries. Upgrade to rooms with a seating area for extra comfort.

Convenient Location and Services
Benefit from free WiFi throughout the property, a 24-hour front desk, and car hire services. Explore nearby attractions like Florida Pedestrian Street and The Obelisk of Buenos Aires.

To experience the perfect blend of comfort and convenience, book your stay at Carles Hotel now.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30712092048)
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Guest Reviews

9.4
Based on 1395 reviews
Cleanliness: 9
Service: 9.8
Location: 9.9
Room Quality: 9.2
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9.1
Overall Experience: 9.7
R
RICARDO • couple • br
9
2026-09-17 • via Nuitee
R
RICARDO • couple • br
9
2026-09-17 • via Nuitee
S
Silvana • solo_traveller • de
9
2026-09-17 • via Nuitee
J
Javier • extended_group • pa
9
2026-09-17 • via Nuitee
C
CARLOS • couple • ar
10
Pros:

Todo

Impecable

2026-09-17 • via Nuitee
D
Daniel • solo_traveller • cl
10
2026-09-16 • via Nuitee
F
Francisco • couple • cl
10
Sobrepaso las expectativas
Pros:

Ubicación perfecta y personal muy amable. La habitacion es increible y cumple totalmente con las espectativas. El sector es de lo mejor para caminar con una arquitectura de otro nivel en los alrededores. Buena experiencia. Y cuando hubo un detalle de ruidos lo solucionaron de inmediato.

Cons:

No es malo y no es que me haya gustado pero un hotel con esta ubicación y razon calidad/precio deberia ya pensar en cambiar el colchon. Está Bueno pero ya se esta deformando.

2026-09-16 • via Nuitee
L
Letícia • couple • br
8
Otimo!
Pros:

Quarto e banheiro muito amplos. Chuveiro quentinho e excelente! Ótima limpeza e atendimento, sempre cordiais! O hotel fica em uma boa localização também!

Cons:

O café da manhã era repetitivo e com poucas opções salgadas. Faltou mais variedade de pães (só tinha pão de forma). Como ficamos 1 semana, aos poucos foi enjoando pois era literalmente sempre a mesma coisa. A salada de fruta era salada de maçã e todas as vezes que comemos estava “azeda” por conta da laranja utilizada. Se o café da manhã melhorar, a estadia fica perfeita! Um outro ponto que notamos é que logo no primeiro dia dormindo na cama, enfrentamos muita coceira. Pedi para trocar os lençóis e depois disso amenizou - pessoal da limpeza muito educados.

2026-09-16 • via Nuitee
P
Paula • solo_traveller • br
9
Ótimo hotel
Pros:

Localização perfeita, entre o centro, Retiro e a Recoleta; funcionários muito educados; café da manhã excelente, com boa opções de frutas e pães; quarto confortável e bem estruturado. Nota 10 para o fato de deixarem uma garrafa de água gratuita todos os dias no quarto, além da comodidade de café e medialunas no lobby. O preço valeu muito a pena.

Cons:

O colchão era um pouco mole demais, mas não comprometeu em praticamente nada nosso sono nem nossa estadia.

2026-09-15 • via Nuitee
R
Raul • family_with_children • co
10
Pros:

La habitación muy cómoda y el desayuno estaba bien.

2026-09-14 • via Nuitee
E
Eugen • solo_traveller • py
10
Pros:

La ubicación - la atención.

Cons:

Nada que reclamar. Todo estaba acorde a mis expectativas.

2026-09-13 • via Nuitee
L
leorebel • solo_traveller • br
10
Excelência
Pros:

Tudo. O atendimento dos funcionários é excelente. Os quartos são impecáveis.

2026-09-12 • via Nuitee
F
Fauze • couple • br
8
Ótima localização, boas instalações
Pros:

ótima localização boas instalações

2026-09-09 • via Nuitee
O
Orlando • solo_traveller • br
10
2026-09-06 • via Nuitee
V
Victoria • couple • uy
10
Pros:

Ubicando en una zona espectacular de retiro, con los edificios más lindos de Bs as

Cons:

Nada

2026-09-05 • via Nuitee
N
Nadia • solo_traveller • uy
9
Pros:

La ubicación
Mi habitación daba a la calle y se podía ver los edificios antiguos tan características de la zona

Cons:

El desayuno
Me pareció muy básico
Me esperaba un desayuno de hotel boutique. Más personalizado

2026-09-02 • via Nuitee
A
Alexandra • solo_traveller • uy
10
2026-09-01 • via Nuitee
P
penélope • solo_traveller • br
9
Excelente
Pros:

Conforto!

2026-09-01 • via Nuitee
M
Maria Gabriela • solo_traveller • py
10
Semana laboral en Buenos Aires
Pros:

La ubicación me pareció excelente, me fue muy cómodo porque quedaba cerca de donde fui a trabajar durante esa semana, la atención del personal muy amable, habitaciones muy amplias, confortables y limpias. El desayuno muy completo y rico, definitivamente volvería a ir en próximas oportunidades!

Cons:

La próxima vez pediría alojarme en pisos superiores, algunos huéspedes eran muy ruidosos y el ruido de la calle también se escucha mucho en pisos inferiores. Por lo demás estuvo excelente.

2026-08-31 • via Nuitee
E
Expedito Jose • couple • br
8
Pena … já foi bem melhor!
Pros:

Localização, atendimento

Cons:

Estado feral de manutenção do quarto, toalhas velhas e reposição de material do banheiro precário

2026-08-31 • via Nuitee