Harbour Hotel & Spa Bristol

Hotels
8.2 (1862 reviews)
53-55 Corn Street , Bristol , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Cold showers
Poor food quality
Noisy environment

Categories

Cleanliness
8.16
Several reviews noted issues with cleanliness including the experience with the spa and some smelly cushions.
Service
8.63
Staff were generally mentioned positively, with specific praise for being friendly and accommodating.
Location
8.67
The location is frequently praised as perfect for exploring with easy access to amenities.
Room Quality
7.62
Some rooms were described as small and having issues like broken heating and cold showers.
Amenities
8.15
Amenities like the spa and beds were mentioned positively, but issues were noted with the pool and gym.
Value for Money
8.11
Mixed feelings on value with complaints about food quality and extra charges, affecting the perceived value.
Food and Beverage
7.66
Food quality received negative remarks, particularly about cold breakfasts and festive meals.
Overall Experience
8.63
Despite some issues, many guests expressed enjoyment and would return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:21

Property Description

Luxurious Amenities and Services

Indulge in the ultimate relaxation experience at Bristol Harbour Hotel with access to the award-winning restaurant, bar, and free WiFi. Unwind in the en suite rooms equipped with Monsoon showers, plush bathrobes, and complimentary gin and sherry decanters.

Exquisite Dining and Social Spaces

Savor delectable seasonal dishes made from locally sourced ingredients at the Harbour Kitchen or enjoy a delightful afternoon tea at The Gold Bar.

Harbour Spa Retreat

Pamper yourself at the Harbour Spa with a range of treatments, indoor pool, hydrotherapy pool, steam room, and sauna. Book directly with the spa for a rejuvenating experience.

Experience luxury and convenience in the heart of Bristol. Book your stay at Bristol Harbour Hotel for an unforgettable getaway.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Please note that use of the spa will incur an additional charge of GBP 10 per person per hour. Please contact the property in advance to arrange this. The use of the Spa is for those over 16 years of age.

All room rates, which include a breakfast, will be a continental breakfast.

Children aged below 16 years are not allowed to use the spa.

Children aged 16–18 years can only use the spa under adult supervision.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1862 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
C
Chloe couple gb
9
Relaxing and has a luxury feel
Pros:

Location was next to everything!

Cons:

Some parts of the spa were closed for repair and they did not tell us in advance of our stay

2026-02-14 via Nuitee
D
Danny couple gb
7
2026-02-13 via Nuitee
F
Frances couple gb
8
Great location near the fabulous Marmo restaurant
Pros:

Loved the comfortable bed, my family and l all has some rested sleeps after our journey from London.

Cons:

Didn't like dripping water running down wall from bathroom above us. I has some personal items on the window sill which got wet but other than that mishaps all good.

2026-02-11 via Nuitee
J
James couple gb
10
Cons:

air-conditioning fan from the kitchen was on all night and very noisy

2026-02-11 via Nuitee
L
Leon couple gb
8
2026-02-09 via Nuitee
E
Emily couple gb
10
Amazing
Pros:

The best hotel in Bristol. Just amazing! Loved everything and great value.

Cons:

The spa was brilliant and the room was so comfy and luxurious. It was a splendid stay.

2026-01-28 via Nuitee
S
susan solo_traveller gb
3
Disappointing. Lots of quirky details but overall cleanliness , lacking .
Pros:

Friendly staff
Good well cooked breakfast

Cons:

Stained carpet in room
Stained carpet in hall by room
Hair in bathtub
Steps to swimming pool were steep and had no handrail so inaccessible to me .
Very hot and humid in pool / jacuzzi area . Felt claustrophobic and airless .

2026-01-27 via Nuitee
O
Oladoja couple gb
3
Pros:

Staff

Cons:

Christmas dinner was really disappointing it was the traditional turkey dinner. The roast potatoes tasted old like they were cooked on the 24.12.25 and heated in the microwave for 25.12.26
The gym facilities were not working. Both treadmill were out of action for a 5-star establishment up to standard.
The pub or disco opposite was disturbing and noisy.

2026-01-26 via Nuitee
S
Salim couple gb
10
2026-01-26 via Nuitee
O
Oliver couple gb
10
Review at Bristol Harbour Hotel & Spa
Pros:

The location is fantastic and the hotel provided that immediate sense of relaxation. My wife and I stayed for one night over the weekend and were upgraded to a better room free of charge!

Cons:

The spa was cramped and overpopulated; there are time slots that people have to abide by but it was obvious that people outstayed their time and therefore made it difficult to experience all facilities.

2026-01-25 via Nuitee
J
JAMES solo_traveller ie
8
2026-01-25 via Nuitee
T
Tony couple gb
1
2026-01-25 via Nuitee
I
Ian couple gb
9
Right where we needed to be
Pros:

A real building in the centre of a real historic city. The bed was lovely. The staff friendly and the right kind of off their heads with total local knowledge

2026-01-24 via Nuitee
I
ian extended_group gb
10
Cons:

Shame we were told the pool wasn’t working.It was it was the jacuzzi that was cold.

2026-01-21 via Nuitee
R
Ronald couple gb
7
Enjoyed the stay and will definitely return in the future
Pros:

The rooms were spacious and modern, it’s very close to the city centre.
The spa was good and enjoyed the gym.

Cons:

The staff at the restaurant needs training with understanding the menu, I think they were new. They need to inform the customer that there is an extra charge to order from the breakfast menu.
Also I got charged another £10 to use the gym and spa facilities because I booked from booking.com. I think you need to include it in the price in future regardless where I book the stay. We went to the restaurant for lunch and therewas a bit of a wait even though there only 3 tables of customers.
I booked a taxi from the reception (your partner company) and it took over 40minutes to arrive, which caused me to be very late for an important business meeting. The reception service was great though. She was very apologetic and keet ringing the taxi company to chase them up.
Apart from that I have no other issues.
Overall I enjoyed my stay and will be back for definite.

2026-01-20 via Nuitee
P
Patrycja couple gb
10
Pros:

Lovely

Cons:

Class room and stuff

2026-01-20 via Nuitee
N
nullSimon solo_traveller gb
8
Pros:

Room was good with very comfortable bed

Cons:

The room was a bit on the cold side and the heating did not appear to work. Not a big deal but slightly disappointing.
The hot water in the sink never got above warm but the shower was okay temperature wise.

2026-01-20 via Nuitee
J
James solo_traveller gb
7
2026-01-20 via Nuitee
J
Johana extended_group gb
10
2026-01-20 via Nuitee
S
Sue solo_traveller gb
10
Pros:

I only had the continental option but was a nice selection of fruit, cereals, pastries, etc.

Cons:

It could have been included in the price.

2026-01-20 via Nuitee