Harbour Hotel & Spa Bristol

Hotels
8.2 (2021 reviews)
53-55 Corn Street , Bristol , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Cold showers
Poor food quality
Noisy environment

Categories

Cleanliness
8.16
Several reviews noted issues with cleanliness including the experience with the spa and some smelly cushions.
Service
8.63
Staff were generally mentioned positively, with specific praise for being friendly and accommodating.
Location
8.67
The location is frequently praised as perfect for exploring with easy access to amenities.
Room Quality
7.62
Some rooms were described as small and having issues like broken heating and cold showers.
Amenities
8.15
Amenities like the spa and beds were mentioned positively, but issues were noted with the pool and gym.
Value for Money
8.11
Mixed feelings on value with complaints about food quality and extra charges, affecting the perceived value.
Food and Beverage
7.66
Food quality received negative remarks, particularly about cold breakfasts and festive meals.
Overall Experience
8.63
Despite some issues, many guests expressed enjoyment and would return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:21

Property Description

Luxurious Amenities and Services

Indulge in the ultimate relaxation experience at Bristol Harbour Hotel with access to the award-winning restaurant, bar, and free WiFi. Unwind in the en suite rooms equipped with Monsoon showers, plush bathrobes, and complimentary gin and sherry decanters.

Exquisite Dining and Social Spaces

Savor delectable seasonal dishes made from locally sourced ingredients at the Harbour Kitchen or enjoy a delightful afternoon tea at The Gold Bar.

Harbour Spa Retreat

Pamper yourself at the Harbour Spa with a range of treatments, indoor pool, hydrotherapy pool, steam room, and sauna. Book directly with the spa for a rejuvenating experience.

Experience luxury and convenience in the heart of Bristol. Book your stay at Bristol Harbour Hotel for an unforgettable getaway.

Important information:

When booking more than 5 rooms, a non-refundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Please note that use of the spa will incur an additional charge of GBP 10 per person per hour. Please contact the property in advance to arrange this.

All room rates, which include a breakfast, will be a continental breakfast.

Children under the age of 18 are not permitted to use the spa facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2021 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
M
Martin couple gb
8
2026-07-24 via Nuitee
J
Janice couple gb
8
2026-07-24 via Nuitee
N
Neil couple gb
10
Pros:

Very friendly, great central location, beautiful building

Cons:

Pillows could have been softer

2026-07-23 via Nuitee
S
STELLA extended_group gb
8
Pros:

Very helpful friendly staff & very comfortable bed.

Cons:

Cups & glasses in room not washed up and milk etc not replenished
Large crack in bedroom wall

2026-07-20 via Nuitee
H
Hill couple gb
6
2026-07-20 via Nuitee
J
Jack couple gb
10
Very pleasant
Pros:

Close to the city

Cons:

N/a

2026-07-20 via Nuitee
D
Deborah solo_traveller ch
4
Pros:

Bequemes Bett und angenehme Dusche. Das Personal war sehr hilfsbereit.

Cons:

Erst nach der Buchung wird man informiert, dass man für das Spa extra bezahlen und einstündige Slots buchen muss, es schliesst früh. Der Zugang zum Lift ist beschwerlich.

Ich empfinde den Preis als deutlich zu hoch.

2026-07-19 via Nuitee
W
wang extended_group gb
6
2026-07-19 via Nuitee
M
Millard solo_traveller gb
10
2026-07-17 via Nuitee
N
Nicholas couple gb
10
2026-07-16 via Nuitee
S
Sharon solo_traveller gb
9
2026-07-14 via Nuitee
L
Lili family_with_children gb
10
Pros:

My mum and i visited this hotel and spa for my mums birthday. Our room got upgraded as we came to check-in to what i believe was a suite. It was absolutely stunning! The staff had set up our room with the balloons that i requested a a box of chocolates. The spa was as amazing as i remember. I have stayed at this hotel numerous times before and it never fails to disappoint!

Cons:

We weren't bothered at all but the only thing is that we were missing 1 pair of slippers, very very minor.

2026-07-14 via Nuitee
A
Anne couple gb
5
Central location
Pros:

Central location, spa facilities

Cons:

It’s a very expensive hotel to stay at but it doesn’t feel quite as special as it should. The hotel is beginning to feel a little tired. We stayed here 8 years ago and it was all lovely. Now the air con doesn’t work effectively and the decor in spa is not looking its best. We paid for breakfast included however the hotel said this was just continental and we would have to pay extra to have the full breakfast. Having stayed here and at the sister hotels this one feels neglected.

2026-07-13 via Nuitee
T
Terry couple gb
10
2026-07-13 via Nuitee
C
Claire couple gb
10
2026-07-13 via Nuitee
C
Catherine extended_group gb
9
Well positioned hotel
Pros:

Staff friendly and very helpful . Breakfast was amazing .Enjoyed the cocktail on Sunday . Room spacious.

Cons:

The spa was poor , dimly lit and felt dingy . Would have been better to be free, for clients. The coat hangers were incredibly high , we couldn’t get them on and off the rail easily .

2026-07-12 via Nuitee
S
Spiridon extended_group gb
2
Overall this place left a bad impression due to issues with the staff and their management of things. Save your money an
Pros:

Good location so very convenient to walk around and wander

Cons:

Lots of extra charges that, had we known before booking, we would’ve reconsidered our stay. Staff were unprofessional at times and caused scenes with us, related to communication breakdown amongst them that then we were expected to solve (?), which as a guest at a hotel that in paying to relax is disappointing to say the least. Attempts to rectify the situation were empty so we’re discouraged to stay here again.

2026-07-09 via Nuitee
P
Paula couple gb
10
A lovely weekend in Bristol and enjoyed the carnival sound systems
Pros:

Location very central and near St Nicholas’ market and atmosphere- lovely pool / spa. Beautiful building with original features.

Cons:

Later checkout would be good

2026-07-09 via Nuitee
C
Caitlin solo_traveller gb
5
2026-07-09 via Nuitee
J
Jessica couple gb
8
Cons:

The air conditioning didn’t work in our room

2026-07-09 via Nuitee