Harbour Hotel & Spa Bristol

Hotels
8.2 (1875 reviews)
53-55 Corn Street , Bristol , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Cold showers
Poor food quality
Noisy environment

Categories

Cleanliness
8.16
Several reviews noted issues with cleanliness including the experience with the spa and some smelly cushions.
Service
8.63
Staff were generally mentioned positively, with specific praise for being friendly and accommodating.
Location
8.67
The location is frequently praised as perfect for exploring with easy access to amenities.
Room Quality
7.62
Some rooms were described as small and having issues like broken heating and cold showers.
Amenities
8.15
Amenities like the spa and beds were mentioned positively, but issues were noted with the pool and gym.
Value for Money
8.11
Mixed feelings on value with complaints about food quality and extra charges, affecting the perceived value.
Food and Beverage
7.66
Food quality received negative remarks, particularly about cold breakfasts and festive meals.
Overall Experience
8.63
Despite some issues, many guests expressed enjoyment and would return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:21

Property Description

Luxurious Amenities and Services

Indulge in the ultimate relaxation experience at Bristol Harbour Hotel with access to the award-winning restaurant, bar, and free WiFi. Unwind in the en suite rooms equipped with Monsoon showers, plush bathrobes, and complimentary gin and sherry decanters.

Exquisite Dining and Social Spaces

Savor delectable seasonal dishes made from locally sourced ingredients at the Harbour Kitchen or enjoy a delightful afternoon tea at The Gold Bar.

Harbour Spa Retreat

Pamper yourself at the Harbour Spa with a range of treatments, indoor pool, hydrotherapy pool, steam room, and sauna. Book directly with the spa for a rejuvenating experience.

Experience luxury and convenience in the heart of Bristol. Book your stay at Bristol Harbour Hotel for an unforgettable getaway.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Please note that use of the spa will incur an additional charge of GBP 10 per person per hour. Please contact the property in advance to arrange this. The use of the Spa is for those over 16 years of age.

All room rates, which include a breakfast, will be a continental breakfast.

Children aged below 16 years are not allowed to use the spa.

Children aged 16–18 years can only use the spa under adult supervision.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1875 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
S
Steve couple gb
8
Cons:

Bei g told there was a payment for the spa after wehadbooked

2026-03-25 via Nuitee
R
Ross couple gb
10
2026-03-24 via Nuitee
R
ryan couple gb
10
Pros:

Beautiful hotel throughout, the spa is amazing and I loved that it still has the old bank vault doors down there. Will definitely stay again

Cons:

Only bad thing I can say is that the bathroom was a bit tight and narrow

2026-03-24 via Nuitee
I
imohamme5 couple gb
1
Not an ideal experience...
Pros:

Was modern and room was clean so thats the best thing i could say really. and they had slippers and lots of accessories

Cons:

We experienced several issues during our stay. There was no parking available and we ended up receiving two parking tickets. When we arrived at around 11 pm it was raining heavily and very cold. The staff would not open the gate until we showed proof of booking. Even after that they had to return to the desk to verify the reservation which meant we were left waiting outside in the cold and rain for around ten minutes.

The room we were given was very small and had no heating. The room was extremely cold and despite raising this we were not allowed to switch rooms. This made the stay uncomfortable. We were also informed that guests who book through Booking.com are charged ten pounds per person to use the pool whereas guests who book directly with the hotel can use it for free which felt unfair.

On a positive note the room itself was clean. However overall the lack of heating, poor arrival experience and additional unexpected charges made the stay disappointing.

2026-03-24 via Nuitee
S
Sharon couple au
4
With more care and attention to detail it might have been better
Pros:

The shower and the location

Cons:

Bathroom small like a sewer
Cleaners lost or stole some make up
Pillows were too big for the pillow cases and just got stuffed in… very uncomfortable

2026-03-23 via Nuitee
B
Barbosa couple gb
3
2026-03-22 via Nuitee
E
Ethan couple gb
10
2026-03-21 via Nuitee
G
Gemma couple gb
9
Cons:

The temperature in the room and bathroom was tropical.. thankful for the fan in the wardrobe :)

2026-03-21 via Nuitee
S
Simon solo_traveller gb
6
Nice enough but overpriced.
Pros:

Location. Friendly staff, if very young.

Cons:

Spa is tiny. Thecswimming pool is 4 metres long.
Too many steps. Lifts not working. Very poor Room Service menu.
Overpriced to be honest. Pleasant and clean but definately overpriced.

2026-03-18 via Nuitee
D
Danielle Ash couple gb
6
Pros:

Great location for the theatre, very comfortable bed

Cons:

The room was quite dusty , stains on dressing gown which felt old and very small .

2026-03-18 via Nuitee
H
Helen couple gb
10
Pros:

Location. Comfy room.

2026-03-15 via Nuitee
B
Beal couple gb
9
2026-03-15 via Nuitee
J
John couple gb
10
2026-03-15 via Nuitee
J
James couple ie
8
2026-03-12 via Nuitee
P
Pauline couple gb
10
Pros:

Great location, friendly staff + helpful

2026-03-10 via Nuitee
E
Emily solo_traveller gb
9
2026-03-10 via Nuitee
A
Angela family_with_children ca
7
Cons:

Could have been cleaner. The shower curtain should be replaced or cleaned. Same with the soap/shampoo dispenser in the shower was not clean nor the hand held shower head (did not use it).

2026-03-09 via Nuitee
J
John couple gb
10
2026-03-09 via Nuitee
M
Maddie couple gb
8
2026-03-09 via Nuitee
J
jones family_with_children gb
10
Tranquil warm ambience, lovely
Pros:

I liked the warm welcome and the privacy, although reception was always manned if we needed assistance
So lovely thankyou

Cons:

I couldn't find any fault whatsoever

2026-03-08 via Nuitee