Harbour Hotel & Spa Bristol

Hotels
8.2 (1875 reviews)
53-55 Corn Street , Bristol , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Cold showers
Poor food quality
Noisy environment

Categories

Cleanliness
8.16
Several reviews noted issues with cleanliness including the experience with the spa and some smelly cushions.
Service
8.63
Staff were generally mentioned positively, with specific praise for being friendly and accommodating.
Location
8.67
The location is frequently praised as perfect for exploring with easy access to amenities.
Room Quality
7.62
Some rooms were described as small and having issues like broken heating and cold showers.
Amenities
8.15
Amenities like the spa and beds were mentioned positively, but issues were noted with the pool and gym.
Value for Money
8.11
Mixed feelings on value with complaints about food quality and extra charges, affecting the perceived value.
Food and Beverage
7.66
Food quality received negative remarks, particularly about cold breakfasts and festive meals.
Overall Experience
8.63
Despite some issues, many guests expressed enjoyment and would return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:21

Property Description

Luxurious Amenities and Services

Indulge in the ultimate relaxation experience at Bristol Harbour Hotel with access to the award-winning restaurant, bar, and free WiFi. Unwind in the en suite rooms equipped with Monsoon showers, plush bathrobes, and complimentary gin and sherry decanters.

Exquisite Dining and Social Spaces

Savor delectable seasonal dishes made from locally sourced ingredients at the Harbour Kitchen or enjoy a delightful afternoon tea at The Gold Bar.

Harbour Spa Retreat

Pamper yourself at the Harbour Spa with a range of treatments, indoor pool, hydrotherapy pool, steam room, and sauna. Book directly with the spa for a rejuvenating experience.

Experience luxury and convenience in the heart of Bristol. Book your stay at Bristol Harbour Hotel for an unforgettable getaway.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Please note that use of the spa will incur an additional charge of GBP 10 per person per hour. Please contact the property in advance to arrange this. The use of the Spa is for those over 16 years of age.

All room rates, which include a breakfast, will be a continental breakfast.

Children aged below 16 years are not allowed to use the spa.

Children aged 16–18 years can only use the spa under adult supervision.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1875 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
G
Gill couple gb
10
Perfect
Pros:

Stayed before. Upgraded to a superior room. Had booked a spa package in spa. Perfect. Really central for everywhere. Spotlessly clean

2026-03-06 via Nuitee
S
Simpson couple gb
1
Disappointing. Cleanliness is below minimum standard.
Pros:

The staff were helpful and tried their best to rectify the issues we had.

Cons:

The first room we were allocated had a sweage smell in the corridor and in the bathroom and the shower overflowed. We were then moved to a room that had a dirty toilet seat, the carpet was filthy. We ordered room service (a few drinks) and it took over 30 minutes, and we had to call to remind the team. The spa was not very clean either. I have reached out to the hotel following our visit, for an apology at least but have had no response. Very disappointing stay.

2026-03-06 via Nuitee
E
Engelbrecht solo_traveller gb
10
Pros:

It was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very comfortable

2026-03-06 via Nuitee
B
Bradley solo_traveller gb
10
2026-03-05 via Nuitee
M
marilyn extended_group gb
8
Querky and very pleasant staff
Pros:

Querky spa área. Liked steam room and jacuzzi. Swimming pool very small

Cons:

We were upgraded to the Corne room. It was rather crowded out by large bath in living room and very large chez lounge under the TV! However beautiful shower room and comfy bed.

2026-03-05 via Nuitee
V
Vaughn couple gb
5
Pros:

Friendly and helpful staff, clean and comfy rom

Cons:

Location and probably down to my lack of research. Next door is late night bar... 4am late and then clean up fo the bottles and street after so not a great nights sleep

2026-03-03 via Nuitee
C
Chris solo_traveller gb
10
Cons:

Steam room out of use

2026-03-03 via Nuitee
S
Shane couple gb
5
Clean tidy comfry stay
Pros:

Was close to pubs and restaurants so we didn’t need to walk far

Cons:

The bathroom area was to small although it was nicely decorated, modern, the headroom getting out the shower was to low, Hit my head a number of times.

The sauna being closed would have been good to tell us before we booked.
I booked this night away for my girlfriends birthday again just would have been good to now.

2026-03-01 via Nuitee
G
Gayle solo_traveller gb
8
Lovely mini break , great hotel , great location
Pros:

Lovely room , upgraded foc . My partners birthday and a complimentary box of chocs were put in the room

Cons:

Spa very small , steam room not working

2026-03-01 via Nuitee
J
Jamie family_with_children gb
1
Pros:

I gave them a birthday cake to put in the room, and they didn’t take any care with it, it was all squashed and damaged

2026-03-01 via Nuitee
A
antoinette couple gb
8
2026-03-01 via Nuitee
I
ian couple gb
6
Ok. Expected more. Not as good as other harbour hotels
Pros:

The location was excellent.

Cons:

It took over 30mins to get a hot drink st breakfast and then when served the cafetiere was only hot water; no coffee. The breakfast was 45mins, and then elements missing. The advertised 20% discount for parking didn't materialise. Their discount card didn't work.

2026-02-26 via Nuitee
S
shaun couple gb
10
Pros:

Everything

Cons:

Nothing

2026-02-26 via Nuitee
S
steve solo_traveller gb
9
Pros:

Very cosy and comfortable room, helpful staff, complimentary drinks
Spa was just what we needed after our train journey to Bristol

Cons:

Steam room out of order

2026-02-26 via Nuitee
A
arash solo_traveller gb
8
2026-02-25 via Nuitee
S
sarah couple gb
8
Comfortable and great location
Pros:

Central location, friendly staff, comfortable bed and loved the Gin in the decanter in the room.

Cons:

Bathroom had a strange smell - but accepted this as it’s an old property

2026-02-24 via Nuitee
S
Scott solo_traveller gb
9
Worth a trip
Pros:

Easy to get to. Great location, staff made to feel welcomed.

Cons:

The spa facilities were very nice but there is an overcrowding issue. Spa is not the biggest so felt very crowded when I went.

2026-02-24 via Nuitee
T
Troy solo_traveller gb
10
2026-02-23 via Nuitee
M
Martin couple gb
7
Almost perfect
Pros:

The spa is really nice I do wish you could just go down whenever you want, the location is amazing your a 5-10 minute walk away from pretty much everything in the centre

Cons:

One of the pillows was still dirty after being delayed going into our room as it wasn't ready, at night you can feel the bass from another event being held in the venue

2026-02-22 via Nuitee
C
Chloe couple gb
9
Relaxing and has a luxury feel
Pros:

Location was next to everything!

Cons:

Some parts of the spa were closed for repair and they did not tell us in advance of our stay

2026-02-14 via Nuitee