Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great amenities and food
Cons:
Unfriendly staff
Inconsistent service quality

Categories

Cleanliness
8.08
Rooms and common areas are generally clean, but some areas show signs of wear.
Service
7.05
Staff were unfriendly and inattentive, leading to a negative experience.
Location
9.09
Beautiful and peaceful surroundings, contributing positively to the experience.
Room Quality
8.54
Rooms are spacious, well-decorated, and comfortable.
Amenities
9.07
Well-equipped gym and lovely outdoor pool enhance the stay.
Value for Money
8.53
Generally good value considering the quality of the hotel and amenities.
Food and Beverage
9.08
High quality breakfast and dining options that exceeded expectations.
Overall Experience
8.55
Despite service issues, the hotel offers excellent facilities and an enjoyable atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:15

Property Description

Luxurious Amenities and Services
Relais Santo Stefano offers a range of upscale amenities including a seasonal outdoor pool, fitness center, and a beautiful garden and terrace. Enjoy the convenience of room service, free WiFi, and a bar for relaxing drinks.

Elegant and Comfortable Rooms
Each room at the hotel is thoughtfully designed with a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony and a safety deposit box for your valuables.

Exquisite Dining Options
Indulge in delicious local cuisine at the on-site restaurant, with special dietary options available upon request. After a satisfying meal, engage in recreational activities like table tennis, skiing, or cycling.

Book your stay at Relais Santo Stefano now for a memorable and luxurious experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TRN

Location

Guest Reviews

8.5
Based on 1101 reviews
Cleanliness: 8.08
Service: 7.05
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
F
Fabrizio • family_with_children • it
8
2026-09-06 • via Nuitee
S
sara • solo_traveller • it
7
tenuto conto della bellezza della struttura resta molto da migliorare il servizio
Pros:

La struttura é molto bella ma non molto curata

Cons:

il servizio non era all'altezza della categoria.
Poca gentilezza e poca disponibilità fatto salvo la ragazza della reception, la fanciulla della SPA e la fanciulla del Ristorante: Peccato

2026-09-03 • via Nuitee
G
Giovanni • solo_traveller • it
10
Pros:

Tutto dal personale alla struttura

2026-09-03 • via Nuitee
T
Tavola Vincenzo • solo_traveller • it
10
2026-09-02 • via Nuitee
D
Davide • couple • it
10
2026-08-31 • via Nuitee
V
Valentina • couple • it
7
Pros:

La struttura è da 4 stelle, molto bella, immersa nel verde e con camere un po' vintage ma ben curate. Lo staff mi lascia ogni volta perplessa, perchè non è all'altezza del posto.

Cons:

Vengo spesso e lo staff mi lascia ogni volta perplessa, perchè non è all'altezza del posto. Alla reception il servizio è buono ma al bar e al ristorante c'è molta appossimazione e le attese sono sempre lunghe.

2026-08-31 • via Nuitee
C
carole • extended_group • fr
8
2026-08-25 • via Nuitee
C
Claudio • solo_traveller • it
7
2026-08-23 • via Nuitee
F
Francesca • couple • it
9
2026-08-22 • via Nuitee
E
Estela • couple • fr
6
Pros:

Hotel belíssimo, instalações limpas e bem cuidadas, quarto que ficamos muito espaçoso e confortável. Alguns funcionários bastante atenciosos.

Cons:

Lentidão no restaurante e alguns funcionários que faltaram com a verdade. Reservamos o hotel em grande parte por ser também spa, ficamos 5 dias/4 noites. Durante esses dias (que não eram dias em que spa estava fechado de acordo com site e comunicação que recebemos quando fizemos a reserva), 2 dias não havia ninguém no spa/estava fechado. Liguei várias vezes e ninguém atendeu. Quando enfim atenderam, não souberam dizer se havia disponibilidade para massagem e nunca retornaram. Ou seja, não conseguimos desfrutar do spa em nenhum momento. Estava fechado na metade dos dias que estivemos lá, na outra metade ninguém nos atendeu.

2026-08-20 • via Nuitee
R
romina • couple • it
7
Ho chiesto un parcheggio per la moto avendo visto che c’era la possibilità al coperto con un aggiunta di pagamento ma a
Pros:

Presenza di piscina, spa anche se non usufruita e bar/ristorante buono

Cons:

Per un relais 4 stelle mancava la pulizia, ho pagato per una matrimoniale quindi prezzo superiore e i letti sono stati uniti solo dopo il nostro appunto

2026-08-16 • via Nuitee
A
Adele Elena • couple • it
8
2026-08-15 • via Nuitee
F
Francesco • couple • it
10
2026-08-15 • via Nuitee
C
Christoph • family_with_children • de
7
2026-08-14 • via Nuitee
G
Giacomo • couple • it
10
2026-08-14 • via Nuitee
V
Vanessa • family_with_children • ch
8
Agréable séjour
Pros:

Très joli hôtel, personnel sympathique, la piscine top.
Restaurant délicieux.

Cons:

Rien

2026-08-14 • via Nuitee
V
Viktor • extended_group • cz
10
2026-08-13 • via Nuitee
S
Stéphane • family_with_children • ch
9
Très bien 👍🏻
2026-08-12 • via Nuitee
J
Jackie • family_with_children • ae
10
2026-08-12 • via Nuitee
V
Vincenzo • solo_traveller • it
9
Relax puro
Pros:

Colazione essenziale di tipo internazionale.
Staff cortese e disponibile
Bagno grande, stanza grande e confortevole.

Cons:

non sono un amante dei bagni con vasca, ma toglierei la vasca e sostituirei con doccia

2026-08-10 • via Nuitee