Boutique Hotel Anker

Hotels
Independent
9.2 (139 reviews)
Pilatusstrasse 36, Lucerne, 6003 , Lucerne , CH

Pets allowed

Facilities

Free breakfast
Lot hours - 24 hours
Free WiFi
Concierge service
Elevator
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Cons:
Small room size
No air conditioning

Categories

Cleanliness
9.26
Multiple reviews noted the hotel was very clean and well-maintained.
Service
9.73
Most reviews highlighted the staff as friendly and helpful.
Location
9.27
Close proximity to train station and major attractions was frequently praised.
Room Quality
8.22
Some comments mentioned small rooms and lack of AC, affecting comfort.
Amenities
9.25
Guests appreciated the amenities, especially the restaurant and breakfast options.
Value for Money
9.21
General sentiment indicated good value considering location and services.
Food and Beverage
9.46
Breakfast received particular praise for variety and quality.
Overall Experience
9.23
Overall positive experiences with some minor comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:24

Property Description

Discover the charm and convenience of Hotel Restaurant Anker, your ultimate retreat in the heart of Lucerne.

Recreational Opportunities
Make the most of your stay with our bicycle rentals and nearby scenic routes. Whether exploring on two wheels or unwinding at our bar/lounge, every moment is an adventure.

Dining Experience
Savor delightful meals at Anker, where fresh ingredients bring every dish to life. Start your day with a complimentary buffet breakfast served daily, ensuring you’re fueled for your explorations.

Comfort & Connectivity
Relax in one of our 38 well-appointed guest rooms, featuring flat-screen televisions and complimentary WiFi. With safe deposit boxes and a multilingual staff, your comfort and security are our priority.

Embrace the magic of Lucerne and make your reservation at Hotel Restaurant Anker today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 11

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 139 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.46
Overall Experience: 9.23
P
Patrick partner
10
Pros:

Great place. Room was beautiful. Wonderful breakfast. Helpful staff.

2025-10-07 via Nuitee
K
Keith partner
10
Pros:

The Hotel Restaurant Anker is a gem of a hotel, very conveniently located with wonderful amenities.

2025-09-25 via Nuitee
S
Sharon partner
10
Pros:

This hotel is nice, albeit right in the middle of town. Breakfast was very good and our room was remarkably quiet for being on such a busy street. It is a bit of a trek from the train station but fine with smaller bags. The staff was courteous and professional, although not as friendly as we have found in other hotels during our travels here - perhaps it is the "bigger city way...".

2025-09-23 via Nuitee
T
Thomas Christopher
10
Pros:

Great staff and breakfast

2025-09-17 via Nuitee
K
Kristen partner
10
Pros:

Good size room, very clean, great breakfast. Close to train station. Would recommend!

2025-09-16 via Nuitee
K
Kevin partner
10
Pros:

Friendly staff. Great location for seeing the city.

2025-09-15 via Nuitee
K
Katie
10
Great location with excellent breakfast
Pros:

Easy walk from train station with excellent breakfast included. Front desk staff were exceptionally helpful and we found a great bar/restaurant across the street. Recommend and would stay again.

2025-09-03 via Nuitee
M
Michelle
10
Pros:

From the check in to the breakfast in the morning staff was very helpful ad courteous. I loved the interior design and the breakfast had a variety.

2025-09-03 via Nuitee
P
Pamela
10
Pros:

Funky, cool hotel with great breakfast in a terrific location!

2025-09-02 via Nuitee
G
Gail partner
10
Pros:

We stayed here for 5 nights using lucerne as our base for hiking and sightseeing. The staff were friendly and helpful. Breakfast was wonderful and had a good variety of options. Location is great for accessibility to train station, restaurants, stores, sights, etc. Be aware that the rooms have no AC and ours didn't have windows that opened. Being there for the hottest days of summer was pretty brutal. Staff were kind enough to get a couple of fans to help cool the room down. Bathrooms don't vent so humidity was up after showers and the bathrooms don't have true doors, kind of pantry or split closet style doors, so the whole room heats up. Television in the room would not stay on or would show server not available. May have been due to the temps too. The building itself is pretty, but so much of Lucerne was. Would we stay here again? Maybe, just not in the summer.

2025-08-30 via Nuitee
A
Amol
8
Pleasant and comfortable
Pros:

The stay was pleasant. Hotel rooms are neat, clean and comfortable. Check in was quick. Breakfast menu is limited especially for vegetarian food.

2025-08-28 via Nuitee
G
Graham
8
Pros:

Dislikes first. The room was small and dominated by a large bed. Clever design managed to fit the usual conveniances in, but it was tight. Likes. The staff were great, friendly and willing to deal with any issue. That bed was a dream, slept like a log. The shower had excellent pressure and temperature easily controlled. Breakfast was good with plenty of choice.

2025-08-28 via Nuitee
A
Alexandra family_with_children
10
Pros:

We loved our stay at this hotel. We had the family junior suite which was plenty of room for the four of us. The hotel is in a very lively location. Lots of restaurants and bars nearby, was close to the river and not a far walk from all of the tourist spots. Was directly across the street from the bus stop to take you to Mt. Pilatus. The front desk staff was lovely and my kids loved the fun decor and the free photo booth!

2025-08-24 via Nuitee
W
Wendy partner
10
Pros:

Great stay, breakfast was amazing!

2025-08-24 via Nuitee
T
Tony family
10
Pros:

Cozy yet modern and convenient

2025-08-10 via Nuitee
R
Remedios
10
Pros:

The hotel is very clean and conveniently located near most major tourist attractions. The on-site restaurant serves delicious food, making it a great choice for travelers.

2025-08-10 via Nuitee
F
Fangjun
6
Pros:

room is really small, staffs are friendly. motorbike sounds at night so not a quite place to be, while the location is convenient.

2025-08-01 via Nuitee
J
John family
10
Pros:

Excellent hotel. Great staff!

2025-07-30 via Nuitee
P
peggy family
8
Pros:

The location of this property was good, the beds were comfortable the only con was no air conditioning and if you left the windows open it was so noisy because our room was on the street side, if the windows were closed the noise was blocked but the room got hot.

2025-07-26 via Nuitee
M
May
10
Pros:

What a great find! I booked a single room, but it was a big double bed. I would compare this hotel/room to the Moxy hotels - stylish & modern with fun decorative touches and common areas, a small yet functional and cute room. The best value in the area by far, and I spent days looking for a room. Great location near train station and busses. Lucerne is small, so you can walk anywhere in the old town quickly.

2025-07-22 via Nuitee