Best Western Plus Hotel Montreal

Hotels
•
Best Western Plus
8.2 (4296 reviews)
161 Rue Sainte-Catherine E , Montréal , ca

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noise issues
Limited breakfast options
Cleanliness concerns

Categories

Cleanliness
7.51
Several reviews mentioned cleanliness positively, but issues such as hair in the shower were noted.
Service
8.98
Most reviews appreciated the friendly service from the staff, although some felt more warmth could have been shown.
Location
9.02
The hotel is in a prime location for exploring Montreal, which guests consistently praised.
Room Quality
7.97
Rooms were generally comfortable and spacious, with some complaints about noise and heating.
Amenities
8
Amenities such as free coffee and parking were highlighted, but the absence of breakfast was noted.
Value for Money
8.46
Guests felt they received good value for their stay considering the room quality and location.
Food and Beverage
7.51
Breakfast options were lacking and did not meet some guests' expectations.
Overall Experience
8.18
While there were some issues, guests generally left satisfied with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Enjoy air-conditioned rooms with flat-screen TVs, coffee machines, and free toiletries. Valet parking and free WiFi make your stay hassle-free.

Prime Location
Situated in Quartier des Spectacles, we are steps away from Place des Arts and the Museum of Contemporary Art. With the airport just 16 km away, your travels are made easy.

Experience the perfect blend of luxury and convenience at Best Western Plus Hotel Montreal.

Important information:

A disability accessible room is available upon request and availability at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 30 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4296 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
J
JAIME • solo_traveller • es
6
Viaje Montreal
Pros:

Limpieza

Cons:

Desayuno, dado que NO se corresponde con lo contrarado

2026-06-06 • via Nuitee
J
Joshua • solo_traveller • gb
10
Great value
Pros:

Large comfy bed, helpful staff, good shower. 10-15 minute walk to good restaurants in the old town, 5 minutes walk to the metro.

Cons:

Poor lighting in the room

2026-06-06 • via Nuitee
J
José • extended_group • pt
3
Mau
Pros:

Estacionamento com vallet. Localização não era má embora uma zona com muito movimento noturno.
Cama confortável e espaçosa

Cons:

Instalações antiquadas e mal conservadas, no quarto havia uma cadeira com a pele a desfazer-se. Sem variedade de comodidades adicionais anunciada para além de um restaurante que fecha às 20 horas o que invalida jantares e do serviço de estacionamento a pagar.
Funcionários muito pouco simpáticos, quase nunca cumprimentavam nem davam um sorriso que fosse. No checkin não informaram correctamente sobre o estacionamento na rua dizendo que só iria pagar depois da 7 da manhã quando era proibido completamente das 5 às 7 da manhã para limpeza da rua, tendo sido multado em 100 euros.
O pequeno almoço pedia-se no balcão da cozinha havendo só um funcionário o que provocava muita demora sendo que a variedade de escolhas era muito pequena. Depois enquanto comia-mos pelas 9-10 horas havia um empregado a aspirar a sala ao mesmo tempo.
Quarto com péssimo isolamento acústico mesmo sendo no último andar.

2026-06-05 • via Nuitee
F
Fabienne • couple • fr
10
2026-06-05 • via Nuitee
K
Kenneth • family_with_children • ca
7
Clean quiet central location with easy access to many things.
Pros:

REally central so getting around was very easy. Lots of food close by. Clean rooms and quiet as well. has a clean gym.

Cons:

Lots of homeless outside but besides that it was ok. One of the staff was a little grump and was not very polite but the other staff was good.

2026-06-05 • via Nuitee
P
patrick • couple • ad
7
l'hôtel aurait bien besoin d'un grand rafraîchissement.
Pros:

La localisation,
La literie grande et confortable.
La chambre en règle générale est conforme à notre attente.

Cons:

La propreté relative des parties communes,
Le petit déjeuner indigent,

2026-06-04 • via Nuitee
S
Susan • solo_traveller • ca
8
Convenient Stay in Montreal
Pros:

Fast, friendly check in. Location excellent-within walking distance to everything!

Cons:

No shower curtain. I reported it, but was never installed.

2026-06-04 • via Nuitee
S
Sarah • couple • gb
7
Great location, but rooms need updating.
Pros:

Room was small and dark for our 4 night stay. No kettle available but free Tea and coffee at reception which was a bonus.

Cons:

Small dark room, needing updating as some fixings in the bathroom had come out of the wall

2026-06-03 • via Nuitee
E
Eléonore • solo_traveller • fr
9
Très bon séjour !
Pros:

L'emplacement est central, parfait pour visiter Montréal, les chambres sont propres et confortables.

Cons:

Crack Alley juste à côté mais ça l'hôtel ne peut rien y faire

2026-06-02 • via Nuitee
V
Vanessa • couple • ca
5
Ok pour une nuit, mais nous n’y retournerons probablement pas.
Pros:

Emplacement
Propreté

Cons:

- À notre arrivée, il n’y avait plus aucun stationnement. Nous avons dû laisser la voiture dans la rue avec un parcomètre et le lendemain matin, notre voiture a été remorquée.
- Chambre très petite, aucune vue. Environnement propre, mais désuet.
- Jeune fille à l’accueil qui avait de la difficulté à répondre à nos questions.
- Déjeuner qui finit trop tôt (10:30).

2026-06-01 • via Nuitee
D
Daisy • extended_group • ca
8
2026-06-01 • via Nuitee
K
Khoa • family_with_children • us
10
Pleasant
Pros:

Atmosphere

Cons:

Too many homeless and drugs users

2026-06-01 • via Nuitee
Y
Yvon • solo_traveller • fr
8
2026-06-01 • via Nuitee
B
Benoit • couple • ca
6
Pros:

Emplacement propreté des liens personnel sympathique

Cons:

Pas de parking disponible alors que javais appelé la veille et qu'on m'avait dit pas de réservation mais pas besoin il y a toujours de la place!

2026-06-01 • via Nuitee
B
Bhattacharya • solo_traveller • in
8
Pros:

Location and staff

Cons:

Breakfast

2026-05-31 • via Nuitee
B
Bhattacharya • solo_traveller • in
8
Pros:

Location and staff

Cons:

Breakfast

2026-05-31 • via Nuitee
L
Lahbib • solo_traveller • ma
9
2026-05-30 • via Nuitee
J
Janet • family_with_children • gb
10
Pros:

Very clean, large room, comfy beds, good location

Cons:

Onsite eating facilities poor but a fabulous cafe across the road

2026-05-29 • via Nuitee
G
Giovanna • couple • it
8
2026-05-29 • via Nuitee
L
Lorenzo • extended_group • ch
6
2026-05-29 • via Nuitee