Juneau Hotel

Hotels
8.2 (447 reviews)
1200 West Ninth Street , Juneau , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good room amenities
Clean facilities
Convenient location
Cons:
Lack of food options
Issues with customer service
Room maintenance problems

Categories

Cleanliness
8.03
Some reviews mention cleanliness positively, but a few complaints suggest areas could be improved.
Service
8.7
General sentiments indicate friendly and helpful staff, although there was one issue noted with response time.
Location
8.54
Overall positive feelings, while some reviews noted the location might be less desirable in inclement weather.
Room Quality
8.19
Mixed feelings; some found the rooms nice while others mentioned issues like broken amenities.
Amenities
8.32
Positive feedback on amenities like the kitchen and laundry, but some expected more dining options.
Value for Money
8.08
Good value noted by many, but some reviews expressed dissatisfaction with certain aspects for the price.
Food and Beverage
7.53
Several reviews indicated a lack of available food options, especially breakfast.
Overall Experience
8.2
Overall a satisfactory experience for most, with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:40

Property Description

Luxurious Suites with Full Kitchen
Indulge in spacious suites with a full kitchen and laundry facilities, perfect for extended stays or quick getaways. Enjoy the convenience of a washing machine and tumble dryer in every suite, making your stay as comfortable as possible.

Entertainment and Connectivity
Stay connected with free WiFi and unwind with 7 HBO channels on flat-screen TVs in both the bedroom and living room. Relax on the sofa bed or catch up on work at the provided work desk. Additionally, each suite comes with a DVD player for your entertainment needs.

Convenient Amenities and Facilities
Take advantage of our fitness center and business facilities during your stay. Need to host a meeting? Our hotel offers meeting rooms for your convenience. Explore nearby attractions such as the Alaska State Capitol and Centennial Hall Convention Center, just a short drive away.

Book your stay at Juneau Hotel now and experience luxury and convenience in Downtown Juneau.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Shuttle - Summer hours - 5am - 11pm, Winter hours 5am - 10:30pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JNU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 447 reviews
Cleanliness: 8.03
Service: 8.7
Location: 8.54
Room Quality: 8.19
Amenities: 8.32
Value for Money: 8.08
Food and Beverage: 7.53
Overall Experience: 8.2
D
DeVries • family_with_children • us
10
Pros:

Good experience.

2026-02-13 • via Nuitee
R
ROSANNA • extended_group • it
9
2026-01-19 • via Nuitee
T
Terry • extended_group • us
8
2026-01-19 • via Nuitee
L
Linda • couple • us
10
2026-01-19 • via Nuitee
M
Mary Jane • extended_group • us
8
Pros:

The location was okay

Cons:

I was surprised there wasn’t a breakfast available

2026-01-19 • via Nuitee
D
Deborah • solo_traveller • au
7
Pros:

I appreciated the washer and dryer in the room.

Cons:

Rooms did not have instant coffee or tea bags.
Breakfast should be available.

2025-11-18 • via Nuitee
H
Hotch • couple • us
7
2025-11-09 • via Nuitee
K
Kathy • extended_group • us
7
Nice quiet location a little ways out of town.
Pros:

Nice staff. Clean room.

Cons:

In the month of November you don’t want to walk downtown because it is dark and along the highway. Would likely stay in downtown during winter months.

2025-11-08 • via Nuitee
C
Chris • solo_traveller • us
7
2025-10-31 • via Nuitee
P
PAWINAPAT • couple • us
9
Totally was good for facilities and friendly stuff.
Pros:

The reception was friendly and helpful.

Cons:

The facilities was good have an a laundry inside the room.

2025-10-31 • via Nuitee
R
Ronald • couple • us
6
Pros:

Walking distance to downtown.

Cons:

Bathrooms are dated and need to be renovated.

2025-10-29 • via Nuitee
R
Rachel • couple • gb
7
Good hotel but no transfer!
Pros:

Good clean hotel, just disappointed that we emailed re the transfer from the airport and when we called for the pickup advised no booking! Had to take taxi costing 30$

2025-10-12 • via Nuitee
S
Susan • solo_traveller • us
7
Got in late, but had a very safe and comfortable stay.
Pros:

Nice apt. type. Only stayed one short night. Would have liked to stay longer. Loved how close to Uncruise for my boat trip. Beautiful Humpback Whale sculpture close by.

2025-10-09 • via Nuitee
T
Thomas • family
8
Pros:

Good location very near downtown and they have a complimentary shuttle service for the airport or ferry terminal!

This property is a GREAT VALUE if you don't want to pay for premium lodging. The suites have a full kitchen and laundry in the room which was super convenient. The walk to a grocery store is only about 10 minutes.

Tip: If you stay here be sure to walk to the waterfront park with the wonderful whale sculpture and fountain. It has amazing water views and is only 1/2 a block away.

We stayed here and didn't need to rent a car.
Note this is not a luxury property, the furnishings are basic but comfortable, there is a lot of room, and everything was very clean. Service was spot on, quick to check me in and out.

2025-09-29 • via Nuitee
G
Gunther • partner
10
Pros:

We were in a unit with full kitchen, separate bedroom, washer and dryer. It was quiet and had a good bed. I am alergic to dustmites and expect to suffer in beds used for commmercial purpose. This was the first hotel i can remember that did not trigger my allergies. The staff was personable and provided suggestions about ammenities in the neighborhood.

2025-09-27 • via Nuitee
J
James
8
Pros:

.

2025-09-11 • via Nuitee
F
Frank
10
Pros:

Pick-up at the airport, Check-in, Service and rooms just perfect

2025-09-10 • via Nuitee
M
Matthew
8
Pros:

Called down to the front desk for a plunger... was told "let me look for one" called back 15 minutes later after hearing nothing and was told to come get it from the front desk...Not anything to ruin my stay but how is that customer service?

2025-09-09 • via Nuitee
J
Janet • partner
10
Pros:

I liked the room having a kitchen and laundry. We saved money by cooking our own meals and doing our own laundry. It was within walkable distance of town. I loved the little park with the whale statue and the boardwalk path. Staff was friendly and would get us extra supplies as needed. There was free transportation to the airport. It was a very comfortable stay!

2025-09-08 • via Nuitee
N
Neli • family_with_children • il
10
Pros:

מלון נעים .חדר טוב. מתקנים טובים. יש פארק חביב ממש ליד המלון עם פסל של לויתן וספסלים.

Cons:

קצת רחוק להליכה ברגל למרכז העיר המקסים. בגשם ובקור לא נוח ללכת ברוח כי המקום ליד מקור מים

2025-09-08 • via Nuitee